2022 Honda Civic A/C Not Blowing Cold Air Investigation

Background to the Investigation

American Honda Motor Co., Inc. (AHM) has initiated an investigation into a specific issue affecting certain 2022 Honda Civic models. The focus is on customer complaints where the vehicle's air conditioning is "A/C not blowing cold air" and technicians observe an oil stain on the right side of the condenser.

This proactive investigation aims to thoroughly understand the underlying cause of this condition. AHM intends to inspect qualifying vehicles before any repair attempts are made by dealerships.

Symptoms Owners Might Notice

Owners of a 2022 Honda Civic might experience their vehicle's "A/C not blowing cold air." This primary symptom indicates a potential problem with the air conditioning system's cooling capability.

While not directly visible to owners, a technician might also observe an "oil stain on the right side of the condenser" during inspection. This stain is a key indicator for the investigation, specifically located where the receiver dryer tube or desiccant tube is situated.

Qualifying Conditions for Inspection

AHM is specifically interested in 2022 Honda Civic vehicles that meet a precise set of criteria. For a vehicle to qualify for AHM's inspection, all of the following conditions must be confirmed:

• An "oil stain on the right side of the condenser" must be present, specifically near the receiver dryer tube or desiccant tube.
• The customer must be complaining that the "A/C not blowing cold air."
• The A/C compressor must not be seized.
• There should be no previous replacement of the A/C condenser.
• The A/C condenser must show no impact damage from a vehicle accident or other hazard.

Important Warnings for Dealerships and Owners

It is crucial for dealerships and owners to understand that AHM wishes to inspect qualifying vehicles prior to any repair attempts. This means that if your 2022 Honda Civic exhibits the described symptoms and meets the qualifying conditions, no repairs should be initiated until AHM has had the opportunity to examine the vehicle.

This directive is part of AHM's effort to gather accurate data and fully comprehend the root cause of the issue before standard repair procedures are implemented. Owners should be aware that their dealer will need to contact Honda's Technical Information & Support (TIS) group if their vehicle matches the criteria.

What Owners Should Do

If you own a 2022 Honda Civic and are experiencing the "Honda Civic A/C not cold" symptom, particularly if you suspect an oil stain on the condenser, you should contact your authorized Honda dealership. Inform them about your symptoms and mention that you are aware of the AHM investigation regarding the 2022 Civic condenser leak.

Your dealer will then assess if your vehicle meets the specific qualifying conditions outlined by AHM. If it does, the dealer will contact Honda's Technical Information & Support (TIS) via email at [email protected] or by phone at 800-880-1072 (Monday-Friday, 7am-5pm PST) to report your vehicle for potential inspection.

As a gesture of appreciation, technicians who identify and report a qualifying vehicle that is accepted for inspection may receive a Visa gift card from AHM.

Source Citation

NHTSA ID: 10234625