2024 BMW X1 / X2 Gear Box Return (TEC707)

BMW AG has released Parts Bulletin TEC707, a critical communication for dealers regarding the inspection and return of certain gear box components. This bulletin, identified as C32-1224-0685, addresses specific part numbers and their associated serial numbers, ensuring that potentially affected units are removed from inventory and returned.

The 2024 BMW X1 gear box return is a proactive measure by the manufacturer to manage parts that do not meet quality standards. Dealers are instructed on a precise procedure for identifying, claiming, and returning these components.

Important Warnings

This bulletin includes crucial directives for dealers to prevent the use or sale of affected parts:

• "Affected available inventory must not be sold."
• "Please reorder the same part number if needed."

These instructions underscore the importance of this bulletin, ensuring that only compliant parts are used for service or new vehicle assembly.

Affected Gearbox Parts

BMW has identified a range of gear box part numbers that require inspection and potential return. These include, but are not limited to:

• 28 00 5 A92 BB9
• 28 00 5 A9B C80
• 28 00 5 B15 024
• 28 00 5 B15 025
• 28 00 5 B15 028
• 28 00 5 B15 048

The full list of affected part numbers is extensive and detailed within the official Parts Bulletin TEC707.

Identifying Affected Units by Serial Number

Beyond the part numbers, the bulletin specifies that the concern applies to "all parts delivered and shipped so far containing affected serial numbers listed below." This means that not all parts with the listed part numbers are affected; only those with specific serial numbers are. Parts with serial numbers outside the provided list are deemed acceptable for use.

Examples of affected serial numbers include:

• 00C6NHFAQ7
• 00D9NHFAQ7
• 00E4NHFAQ7
• 1107HHDAL7
• 1109HHDAL7
• 18B2LHBAOF
• 18B3LHBAOF

The complete bulletin contains a comprehensive list of hundreds of affected serial numbers across multiple pages, which technicians must cross-reference to determine if a specific part needs to be returned.

Return Procedure for Dealers

Dealers are required to return all affected parts to their facing Regional Distribution Center (RDC). The process involves submitting a YR26 damage claim with the order reason BM2. It is essential to include a valid BMW delivery and delivery item number. Furthermore, the bulletin explicitly states that "TEC707 must appear in the text of your TEC claim" to ensure proper processing.

If a dealer cannot locate the delivery number, they are instructed to submit an IDS ticket through the Parts Logistics>Returns>Claims>Quality>Claims channel for assistance. This ensures that all necessary information is provided for a successful return.

Key Dates and Deadlines

Parts Bulletin TEC707 is valid for a specific period, with clear deadlines for claims and returns:

• Validity Period: December 02, 2024, through December 16, 2024.
• Claim Filing Deadline: The deadline for filing a claim under TEC707 is December 16, 2024.
• Parts Return Deadline: All affected parts must be returned to the RDC no later than December 30, 2024.

Dealers must adhere to these dates to ensure compliance with the bulletin's requirements.

Reordering Parts

After returning the affected gear box components, dealers are advised to "Please reorder the same part number if needed." This ensures that inventory can be replenished with compliant parts for future service and sales needs.

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NHTSA ID: 11012324