Service-Bulletin

2021 BMW Locking Issue: Doors Lock But Vehicle Not Secured

Owners of certain 2021 BMW models may experience a locking issue where the doors lock, but the alarm system is not activated, and side mirrors do not fold in. This indicates the vehicle is not fully secured, despite appearing locked.

Byeditor sarah mitchell2021 BMW 330i
2021 BMW 330i — BMW locking issue
Editorial illustration generated for this article.
NHTSA 10184582WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECUREDThe doors lock. The alarm system is not activated. The side mirrors (when the function is activated) do not fold in.BMW locking issueBMW alarm not activatingBMW side mirrors not folding2021 BMW 330i locking issueBMW ELECTRICAL SYSTEMBMW LATCHES/LOCKS/LINKAGESBMW security system fault
BMW 228i
2021
BMW 330e
2021
BMW 430i
2021
BMW 840i
2021
BMW M235i
2021
BMW M340i
2021
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BMW M440i
2021
BMW M8
2021
BMW M850i
2021
BMW X5
2021
BMW X6
2021
BMW X7
2021
BMW Z4
2021

Symptoms

Owners of certain 2021 BMW models may observe a specific BMW locking issue when attempting to secure their vehicle using the remote control. The primary symptom is that while the doors lock, the vehicle's alarm system does not activate. Additionally, if the side mirror folding function is enabled, the mirrors will not fold in.

This condition is described by the OEM as: "WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED". The verbatim owner-facing strings associated with this issue are: "The doors lock. The alarm system is not activated. The side mirrors (when the function is activated) do not fold in."

Diagnosis / Trigger Conditions

This BMW locking issue occurs specifically when locking the vehicle from the outside using the remote control. The problem is not that the doors fail to lock, but rather that the security system fails to engage fully. This suggests a communication or activation problem within the vehicle's electrical system, particularly affecting the alarm and convenience features linked to the locking mechanism.

What Owners Should Know

Although the doors appear locked, the vehicle is not fully secured because the alarm system is not activated. This could potentially leave the vehicle vulnerable. The issue involves components within the ELECTRICAL SYSTEM and LATCHES/LOCKS/LINKAGES.

Owner Action

If you experience this BMW locking issue with your 2021 BMW, it is recommended to contact your authorized BMW dealership. They can diagnose the underlying cause of the alarm system not activating and the mirrors not folding. Referencing NHTSA Manufacturer Communication 10184582 may assist the service technician in identifying the known issue.


Source: NHTSA ID: 10184582

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