2022-2023 Audi A3/S3/RS3 Incorrect Date MMI TSB

Revision History

Technical Service Bulletin 91 23 66 2067330/2 was issued on January 31, 2023. This bulletin supersedes Technical Service Bulletin Group 91 number 22-08, which was dated June 16, 2022. The latest revision (Revision 2) updated the header to include Model Year 2023 and revised the service instruction sequence. The initial publication (Revision 1) was on June 16, 2022.

Symptoms of Incorrect Date Display

Owners of 2022-2023 Audi A3, S3, and RS3 models equipped with Virtual Cockpit Gen2+ may observe the following issues related to their vehicle's date display:

• "An incorrect date is displayed on the instrument cluster and MMI screen."
• "The date displayed is far in the future (≥ year 2040)."
• "It is not possible to manually correct the date via the MMI."

If you are experiencing an Audi S3 incorrect date MMI display, this TSB provides the necessary guidance for diagnosis and repair.

Technical Background

According to Audi, the root cause of the incorrect date display is a hardware issue within the emergency call and communication module, identified as J949 (address word 0075). This module's malfunction prevents the vehicle's systems from accurately maintaining and displaying the correct date and time.

Repair Procedure Summary

To resolve the Audi S3 incorrect date MMI issue, technicians will perform a specific service procedure outlined in TSB 91 23 66 2067330/2:

1. The technician will first document the customer complaint by taking a picture of the incorrect date display and uploading it to the DOC-IT system.
2. The vehicle's 12V battery will be disconnected. A waiting period of at least five minutes will be observed to ensure all systems are powered down before proceeding.
3. The emergency call and communication module (J949, address word 0075) will be replaced according to the repair manual's instructions.
4. After the new module is installed, the vehicle's 12V battery will be reconnected.
5. A replacement test plan for the emergency call and communication module (J949) will be run using the ODIS diagnostic system to ensure proper functionality.
6. The vehicle must be in a location with good cellular reception to allow the module to synchronize correctly.
7. The ignition will be cycled.
8. The correct date and time should then appear in the instrument cluster and MMI after a short period.

Important Warnings

• NOTICE: Should the correct date not appear after an hour, check step 6 (cellular reception) and repeat step 7 (cycle ignition).

Warranty Information

This Technical Service Bulletin provides specific guidelines for warranty claims:

• Claim Type 110: Applicable for vehicles within 48 months or 50,000 miles.
• Claim Type G10: Applicable for Certified Pre-Owned (CPO) vehicles, requiring owner verification.
• If the vehicle is outside of any warranty, this TSB is informational only, and repair costs may apply.

Service Details:

• Service Number: 9170
• Damage Code: 0040

Labor Operations:

• Remove and install telematics control unit J949: Labor operation code 9170 1950. Refer to the Service Repair Time (SRT) for associated operations.
• Check and adjust instrument cluster (power reset): Labor operation code 9025 0599, with an allowance of 20 Technical Units (TU).

Diagnostic Time:

• GFF: Diagnostic time code 0150 0000. Time is stated on the diagnostic protocol, with a maximum of 75 TU.
• Road test prior to service procedure: No allowance (0 TU).
• Road test after service procedure: No allowance (0 TU).

Claim Comment: Claims should include the comment "As per TSB 2067330/2". All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review or audit by Audi Warranty.

Required Parts and Tools

Technicians should always check with their Parts Department and/or ETKA for the latest information and parts bulletins. The following components are required for this repair:

• Emergency call and communications unit: Quantity 01. Part number to be determined via ETKA.
• Fasteners, Bolts, Nuts, and Screws: As needed per the repair manual. Part numbers to be determined via ETKA/ELSA.

NHTSA ID: 2067330