2022-2024 Audi e-tron GT 91VT Package Revision

Audi has released a significant revision to its Customer Satisfaction Package 91VT, an important internal communication for its dealer network. This update, dated October 02, 2024, ensures that service personnel have the most current information for addressing issues related to this specific package. Owners of affected Audi e-tron GT and RS e-tron GT models should be aware of this Audi e-tron GT 91VT update to ensure their vehicles receive the correct service.

What is Customer Satisfaction Package 91VT?

Customer Satisfaction Packages, often identified by codes like 91VT and labeled with NVLW (No-Cost Warranty Labor), are proactive measures taken by manufacturers to address potential issues or improve vehicle performance. Unlike a safety recall, these packages typically cover non-safety-related concerns that, if left unaddressed, could impact customer satisfaction. This particular document is a revision notice, indicating that the original 91VT package has been updated with new details.

While the specific details of the underlying issue or improvement covered by the 91VT package are not outlined in this revision notice, the fact that it's a Customer Satisfaction Package means Audi is committed to ensuring optimal performance and owner experience for the affected vehicles. The Audi e-tron GT 91VT update ensures that dealers are working with the most current procedures.

What Was Updated in the 91VT Revision?

This revision to the 91VT Customer Satisfaction Package includes several key updates for Audi dealers. These changes are crucial for technicians to correctly identify, diagnose, and resolve any related concerns. The updated sections include:

• Affected vehicles chart: This chart specifies the exact range of vehicle identification numbers (VINs) and model years that are covered by the 91VT package, ensuring accurate applicability.
• Work instructions: Detailed procedures for performing any necessary repairs or modifications have been revised, providing technicians with the most efficient and effective methods.
• Parts ordering information: Updates to part numbers, availability, or ordering processes are included to streamline the repair process.
• Claiming information: Instructions for warranty claims related to the 91VT package have been adjusted, ensuring proper reimbursement for dealers.

Why This Revision Matters for Owners

Although this communication is directed at dealer personnel, it has direct implications for owners of 2022-2024 Audi e-tron GT and RS e-tron GT vehicles. When your vehicle requires service related to the 91VT package, it is essential that the dealership uses the most current information and procedures. This Audi e-tron GT 91VT update helps ensure that any work performed is done correctly and efficiently.

Audi emphasizes that all dealer personnel with campaign-related responsibilities must thoroughly review the revised bulletin published in ELSA and Service References in Elsa2Go. This ensures that outdated information is not used, preventing potential errors or delays in service. Owners should feel confident asking their service advisor if the latest 91VT revision (91VT_REV20241002) is being followed for any relevant service.