2022-2023 Audi e-tron GT Service Package Update 91VT

Audi has issued a dealer communication regarding a new service package, identified as UPDATE 91VT, for its 2022-2023 e-tron GT and RS e-tron GT electric vehicles. This update, labeled as a Customer Satisfaction Package (NVLW), is a proactive measure to maintain the high quality standards expected by Audi customers.

The service package became available on September 4, 2024, and applies to both new vehicles in dealer inventory and those already delivered to customers. This Audi e-tron GT update 91VT is crucial for ensuring the continued performance and reliability of these advanced electric models.

What is the UPDATE 91VT?

The UPDATE 91VT is a service package released by Audi for specific e-tron GT and RS e-tron GT vehicles. While the communication does not detail the specific contents of the package, it is intended to address criteria-specific conditions and remedies, ensuring the vehicles meet Audi's highest quality expectations. Dealers are instructed to refer to the comprehensive 91VT technical bulletin for full details on the update's scope and required materials.

Important Warnings for Owners

Owners of affected vehicles should be aware of several key points regarding this service package:

• No Owner Notification Letters: Audi's updates differ from recalls and service actions, for which consumers typically receive written notifications. For this Audi e-tron GT update 91VT, customers will not be receiving letters about this action.
• Mandatory for Dealer Inventory: Affected vehicles currently in dealer inventory cannot be delivered to consumers until this UPDATE 91VT is completed. This ensures all new vehicles meet the latest specifications before sale.
• Update During Service Visits: Any vehicle that comes into an authorized Audi workshop for maintenance or any other service visit and shows this Update code open in ELSA on the day of repair will have the work completed.

Dealer Repair Process

Audi dealerships are required to implement the UPDATE 91VT for all affected vehicles. The process involves:

1. Consulting the 91VT Bulletin: Dealers must reference the specific 91VT bulletin for detailed criteria, conditions, and remedies related to the service package.
2. Accessing Instructions: Complete repair and claiming instructions are available through ELSA and Service References in Elsa2Go.
3. Inventory Management: Dealerships must regularly check their daily campaign open inventory report or OMD system for affected vehicles in their inventory. All such vehicles must be repaired before delivery to consumers.

How to Identify Affected Vehicles

For dealers, identifying vehicles that require the Audi e-tron GT update 91VT is critical. They are instructed to run the "New and CPO Inventory Open Campaign/Action Listing" report from the OMD Web system. This report helps identify all vehicles in their inventory that are affected by this specific update.

Owners who wish to confirm if their vehicle requires this update should contact their local authorized Audi dealership. The dealership can check the vehicle's VIN against the ELSA system to verify if the update is outstanding.

Source: NHTSA Manufacturer Communication ID 11009213