2021 Audi A6 Lower Display Flickering or Distorted TSB
Audi has identified a software malfunction causing the lower MMI display in 2021 A6 models to flicker or appear distorted. Technical Service Bulletin PSS 91 MIB3 (2066224/1) advises against component replacement and offers a temporary MMI reboot workaround while a permanent solution is developed.
Symptoms of Lower Display Flickering or Distortion
Owners of the 2021 Audi A6 may observe their lower MMI display exhibiting intermittent flickering or appearing distorted. This issue, described in Audi Technical Service Bulletin PSS 91 MIB3 (2066224/1), directly impacts the functionality and visual clarity of the infotainment system's lower screen. The problem manifests as visual anomalies, making the display difficult to read or interact with. This specific concern is known as the "Audi A6 lower display flickering" problem.
No Diagnostic Trouble Codes (DTCs) Stored
A key finding from workshop inspections regarding the 2021 Audi A6 lower display flickering issue is that no relevant Diagnostic Trouble Codes (DTCs) are stored in the vehicle's system. This means that standard diagnostic scans may not immediately identify the root cause, as the problem is not generating typical fault codes. Technicians are advised that the absence of DTCs does not indicate the non-existence of the display malfunction.
Technical Background
The underlying cause for the lower display flickering or distortion in affected 2021 Audi A6 vehicles is a software malfunction within the MIB3 system. This software anomaly leads to the visual irregularities observed on the lower screen. Audi is actively working on a permanent software update to address this issue.
Important Warnings for Owners
Audi has issued specific guidance for this condition under Technical Service Bulletin PSS 91 MIB3 (2066224/1). Owners should be aware of the following:
- Do Not Replace Components: It is crucial not to replace any components, such as the lower display unit itself, for this condition. Audi explicitly states that component replacement will not resolve the customer's concern, as the issue stems from software.
- Solution Forthcoming: A permanent software solution is currently under development and is expected to be available by the end of the fourth quarter of 2022.
- Not a Warranty Repair: This Technical Service Bulletin is informational only and is not applicable to any standard Audi Warranty claims.
Temporary Workaround for the Lower Display
While a permanent software fix for the 2021 Audi A6 lower display flickering is being developed, owners can perform a simple workaround to temporarily restore the correct functionality of the lower display. This involves rebooting the MMI system:
- Locate the volume/power button, typically found on the center console.
- Push and hold this button for at least ten seconds.
- Continue holding until you observe the upper MMI screen booting back up. This indicates the system has restarted.
This procedure should clear the flickering or distortion, at least temporarily.
What Owners Should Know
Owners experiencing the "Audi A6 lower display flickering" should understand that this is a known issue with a forthcoming software remedy. The TSB PSS 91 MIB3 (2066224/1) provides official guidance. While waiting for the permanent solution, the MMI reboot workaround can offer temporary relief. It is recommended to contact an authorized Audi service center for the latest information regarding the software update's availability and installation.
Source: NHTSA ID 10208495
Frequently Asked Questions
- What is the problem addressed by Audi TSB PSS 91 MIB3?
- Audi Technical Service Bulletin PSS 91 MIB3 (2066224/1) addresses a software malfunction that causes the lower MMI display in 2021 Audi A6 vehicles to flicker intermittently or appear distorted.
- Are there any fault codes associated with the 2021 Audi A6 lower display flickering?
- No, the TSB states that no relevant Diagnostic Trouble Codes (DTCs) are stored in the vehicle's system for this specific lower display flickering or distortion issue.
- Is there a temporary fix for the flickering lower display?
- Yes, owners can perform a temporary MMI reboot by pushing and holding the volume/power button for at least ten seconds until the upper MMI screen boots back up. This can temporarily resolve the Audi A6 lower display flickering.
- Should I replace parts if my Audi A6 lower display is flickering?
- No, Audi explicitly advises against replacing any components for this condition, as it will not resolve the issue. A permanent software solution is currently under development to fix the underlying software malfunction.
What Audi A6 owners report
Counted from the records in our database across 33 model years.
- 1,665
- Owner complaints
- 55
- Recalls
- 5,316
- Service bulletins
- 64
- Crashes reported
- 71
- Fires reported
- 65
- Injuries reported
The 2021 model year
18 complaints, the 24th most of 33 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 11 recalls on file.
Electrical System, the system this article covers, accounts for 396 of 1,665 complaints (24%), including 11 for 2021.
Complaints by model year
| 1998 | 130 | |
|---|---|---|
| 1999 | 217 | |
| 2000 | 148 | |
| 2001 | 113 | |
| 2002 | 88 | |
| 2005 | 91 | |
| 2006 | 67 | |
| 2008 | 71 | |
| 2019 | 114 | |
| 2021 | 18 |
Most-reported systems
- Electrical System — 396
- Air Bags — 316
- Service Brakes — 161
- Fuel System — 150
- Engine — 130
Latest recalls for the 2021 model year
- 25V900000 — Back Over Prevention (Dec 2025)
- 25V201000 — Electrical System (Mar 2025)
- 23V601000 — Service Brakes, Hydraulic (Aug 2023)
Recent owner reports about electrical system
While operating the vehicle under normal driving conditions, the vehicle suffered an immediate, un-commanded loss of engine power and throttle response.
Read owner complaints →The vehicle went in for a software update. After purchasing the vehicle, the software update was part of a recall. Since that recall was performed, my vehicle has a lot of electronic glitches and a lot of issues.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
Related Articles
Is the 2021 Audi A6 Reliable? Recalls & TSBs
The 2021 Audi A6 has faced six safety recalls, primarily related to electrical systems, rearview camera functionality, and rear axle components. Owners should also be aware of numerous Technical Service Bulletins (TSBs) addressing potential issues like engine stalling, transmission noises, and…
2021 Audi A6/A7/S6/S7 Engine Coolant Service Action 19P9 Closure
Audi has issued a closure notice for Service Action 19P9, related to engine coolant concentration, affecting 2021 Audi A6, A7, S6, and S7 models. This notice sets deadlines for dealers to submit claims for completed work.
2021-2025 Audi A4, A6, Q5 Drive Belt Noise TSB 2061461/15
Audi Technical Service Bulletin 2061461/15 addresses grinding, squeaking, or tweeting noises from the starter/generator drive belt, or the belt falling off, in 2021-2025 Audi A4, A6, and Q5 models with the 2.0L TFSI engine. It also covers the 'Electrical system: Malfunction!' warning.
2019-2026 Audi A6/A7 Air Suspension Compressor TSB
Audi has issued Technical Service Bulletin 2062932/2 for 2019-2026 A6 and A7 models concerning inaccurate air suspension compressor pressure readings displayed by the J775 control module. This TSB outlines a diagnostic procedure using a special tool.
2019-2025 Audi Starter/Generator Belt Noise TSB 2061461/14
Audi TSB 2061641/14 addresses starter/generator drive belt noise or detachment in 2019-2025 A4, A5, A6, A7, and Q5 2.0TFSI mild Hybrid models. Symptoms include engine noises and the warning 'Electrical system: Malfunction! Please go to workshop'. The TSB details diagnostic and repair steps for…
Leave a comment
Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.
Comments
Be the first to comment.