2023 Alfa Romeo Stelvio Wireless Qi Charger Not Charging TSB

Owners of various 2021-2023 Alfa Romeo, Jeep, RAM, and Dodge vehicles may encounter an issue where the integrated wireless charging pad fails to charge their devices. This problem, officially identified as "Wireless Qi Charger Not Charging" in a manufacturer communication, affects the electrical equipment responsible for this convenience feature. This article provides an overview of what to do if your Alfa Romeo Stelvio Qi charger or other Stellantis vehicle's wireless charging system is not functioning.

Symptoms

The primary symptom owners will notice is that their smartphone or other Qi-compatible device placed on the wireless charging pad does not charge. There may be no indication of charging, or the device might briefly show a charging icon before stopping. This directly impacts the convenience of the wireless charging feature.

Diagnosis

While specific diagnostic steps are not detailed in the provided summary, the issue points to a malfunction within the vehicle's electrical equipment related to the wireless Qi charger. A qualified technician would typically inspect the charging pad unit, its electrical connections, and potentially the vehicle's infotainment or power management system to identify the root cause of the "Wireless Qi Charger Not Charging" condition. This could involve checking for software glitches or hardware failures within the charging module.

Repair Procedure Summary

Given the nature of the problem, a repair would likely involve either a software update to the vehicle's system controlling the wireless charger or the replacement of the wireless charging pad module itself. Since this is a manufacturer communication, dealers are equipped with the necessary tools and information to diagnose and address the "Wireless Qi Charger Not Charging" issue according to factory specifications. Owners should not attempt to repair this system themselves, as it involves complex electrical components.

Owner Action

If you are experiencing the "Wireless Qi Charger Not Charging" issue with your 2021-2023 Alfa Romeo Stelvio, Jeep, RAM, or Dodge vehicle, it is recommended to schedule an appointment with your authorized dealership. Inform them about the specific symptom and mention that you are aware of manufacturer communication NHTSA ID 10242750 regarding this issue. The dealership will be able to perform the necessary diagnostics and repairs under warranty if applicable. Addressing the Alfa Romeo Stelvio Qi charger problem promptly ensures your vehicle's features function as intended.

Source: NHTSA ID 10242750