Volvo XC90 Complaints (2004)

462 consumer complaints on file.

#11647245March 9, 2025
ELECTRICAL SYSTEM
Instrument panel shuts down while driving on street. I believe it is the central electronic module that fails. It has happened numerous times and it is unsafe to drive without a speedometer, tachometer, odometer fuel gauge, and temperature gauge. It has now stopped altogether. Gauges just sit there and bounce
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626848November 22, 2024
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Unsure of what the issue is with the vehicle but smells like gas in my garage and I found a recall I was never notified about I moved from Washington to Las Vegas and never received any info regarding the fuel pump recall as well as a noise that’s been going on for a year now when I drive at 60 miles an hour I’ve had it looked at and no one seems to know what that issue is
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522371May 16, 2023
FUEL/PROPULSION SYSTEM
Few days ago I came home, parked the car inside the garage and went inside. An hour later I went to the garage for something and noticed a very strong gasoline odor coming from the car. It is not coming from the reservoir and I did not put any fuel recently, so it can't be explained with a fuel spill. I suspect it is coming from the fuel pump. I as hoping or it to goo away, but it did not. It has been a week already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522373May 16, 2023
STRUCTURE:BODY
The rear right door cannot be open from inside the car. It opens fine from outside. I am aware there is a child safety lock, but in this case the problem is somewhere else. Regardless of the child safety lock position, the door cannot be open. This is a hazard, because in case oof an accident the passenger will e trapped inside the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512307March 17, 2023
ELECTRICAL SYSTEM
Unknown..but water accumulated under the passenger seat under the amp and electrical components after a storm or rainy day.and its a lot of water when I brake i can hear a water fall..and water rushing and moving along the bottom. Of the car as I am steering im worried that the wiring and electrical will be damaged by water exposure the battery always dies wires soaked and sitting in water underneath passenger and never can completely get the moisture smell out of front seat area..mildew..why is this water leaking or not draining correctly ??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492882November 9, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2004 Volvo XC90. The contact stated that after refueling the vehicle, his wife noticed an abnormally strong gasoline odor. The contact's wife was able to continue driving the vehicle; however, the failure would return after refueling or on rainy days. The contact related the failure to NHTSA Campaign Number: 09V483000 (Fuel System, Gasoline) however, the VIN was not included. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the VIN was not under recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487737October 3, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2004 Volvo XC90. The contact stated that after his wife started the vehicle, she smelled the odor of gasoline. The contact had been advised by his wife that the vehicle was taking longer to start up and sometimes required two or three attempts to start the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 09V483000 (Fuel System, Gasoline). The failure mileage was approximately 212,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466954June 1, 2022
ELECTRICAL SYSTEM
On May 26, 2022, I was stuck in traffic for four hours, and the car's CEM (central electronic module) overheated causing the dashboard to shut down three times, meaning I lost all instrument readings. After each time the dashboard shut down, I had to pull over and reset fuse #27 to have the dashboard come back online temporarily. Because the CEM was already overheated due to its design flaw with improper ventilation, the dashboard would shut down again and again. A Google search would show this is a very common issue for 2004 Volvo models and before. Driving without any instrument readings is totally unsafe. I strongly urge you to force Volvo to issue a recall for 2004 and before models and fix the CEM overheating problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440237November 12, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE
While driving on the highway "SRS urgent" text came on, also hear clicking sounds under dash on driver side, then dashboard indicator lights completely disappear (speed, fuel, temperature, etc) . Extremely hot under driver side dash. Fortunately, still able to steer and brake. This has happened twice now. Mechanic believes most likely CEM failure or DIM failure. My vehicle also has a wet A-pillar fabric (Volvo forums indicate possible cause of failure). I removed drivers A-pillar and found a clogged drain tube from the sunroof. However, did not notice any obvious signs of water inside the vehicle, though it hasnt rained for over a month when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421930June 22, 2021
AIR BAGS, ENGINE, ELECTRICAL SYSTEM
is been stolen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421934June 22, 2021
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
is been stolen form my home and trying to fine it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417843May 19, 2021
STEERING, WHEELS, SEAT BELTS
STEERING-LINKAGES: TIE ROD ASSEMBLY ON CERTAIN PASSENGER VEHICLES, THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF THE CLAMPING FORCE AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FATIGUE FRACTURE OF THE OUTER TIE ROD BALL JOINT. CONSEQUENCES OF DEFECT: THE DRIVER MAY NOTICE THAT HTE VEHICLE IS DIFFICULT TO MANEUVER INCREASING THE RISK OF A CRASH. WHEELS: ON CERTAIN SUV'S THE FRONT WHEEL SPEED SENSORS MAY BE DEFECTIVE. CAUSING AN ERRONEOUS WHILL SPEED SIGNAL. CONSEQUENCES OF THE DEFECT: THIS CAN ADVERSELY AFFECT A NUMBER OF VEHICLE FUNCTIONS, INCLUDING BRAKE, ENGINE, TRANSMISSION, AND TORQUE DISTRIBUTION CONTROL WHICH RELY ON THIS SIGNAL FOR PROPER OPERATION. VISIBILTY: WINDSHIELD WIPER/WASHER ON CERTAIN VEHICLES, IF THE WIPER ARM IS ACTIVATED IN EXTREME WINTER WEATHER CONDITIONS AND WITHOUT LIFTING THE WIPER ARMS AND CLEANING THE WINDSHIELD PRIOR TO MOVING, THE WIPER ARM MIGHT SLIP ON ITS DRIVERSHAFT, RESULTING IN AN INABILITY TO MOVE THE WIPER FROM THE PARK POSIIOT FROM THE PARK POSITION. CONSEQUENCES OF DEFECT: INOPERATIVE WIPERS UNDER INCLEMENT WEATHER CONDITIONS COULD CAUSE A CRASH DUE TO IMPAIRED VISIBILITY. SEATS BELTS: REAR ON CERTAIN SUV'S, THE SEAT BELT ATTACHMENT FOR THE SECOND AND THIRD ROW SEATS MAY NOT HAVE BEEN FITTED PROPERLY. CONSEQUENCES OF DEFECT: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. CORRECTIVE ACTION: DEALERS WILL INSPECT AND REPAIR THE DEFECTS FREE OF CHARGED. IN MY CASE, THE MANUFACTURER HAS DECLINED TO REPAIR THE DEFECTS EVEN WHEN THE DEALER HAS DIAGNOSED MY SUV WITH THE POWER STEERING PROBLEM, PLUS THE DEFECTS ALREADY MENTIONED. THEREFORE,THE DEALER WILL NOT REPAIR FREE OF CHARGE. NUMBER OF VEHICLES AFFECTED: 122431 DATES MANUFACTURED: FEB 2003 TO JUN 2004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415705May 9, 2021
SEAT BELTS, STEERING, WHEELS
ON CERTAIN PASSENGER VEHICLES, THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF CLAMPING AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FRACTURE OF THE OUTER ROD BALL JOINT. THE DRIVER MAY NOTICE THE VEHICLE IS DIFFCULT TO MANEUVER INCREASING THE RISK OF A CRASH. WHEELS: ON CERTAIN SUV'S, THE FRONT WHEEL SPEED SENSORS MAY BE DEFECTIVE, CAUSING AN ERRONEOUS SPEED SIGNAL THIS CAN ADVERSELY AFFECT A NUMBER OF VEHICLE FUNCTIONS, INCLUDING BRAKE, ENGINE, TRANSMISSION, AND TORQUE DISTRIBUTION CONTROL WHICH RELY ON THIS SIGNAL FOR PROPER OPERATION. SEAT BELTS: REAR ON CERTAIN SUV'S, THE SEAT BELT ATTACHMENT FOR THE SECOND AND THIRD ROW MAY NOT HAVE BEEN FITTED PROPERLY. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. CORRECTIVE ACTIONS: DEALER WILL INSPECT AND REPAIR FREE OF CHARGE. IN MY CASE, THE MANUFACTURER HAS REFUSED TO REPAIR FREE OF CHARGE, THEREFORE, THE VOLVO DEALER WILL NOT REPAIR DEFECTS ON MY SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407036April 8, 2021
FUEL/PROPULSION SYSTEM
INSIDE SMELLS OF GASOLINE AFTER STARTING, AND WHILE DRIVING. PERSISTENT. NAUSEATING WHILE DRIVING. WINDOWS MUST BE LET DOWN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396519February 16, 2021
FUEL/PROPULSION SYSTEM
THE FUEL PUMP UNDER THE BACK SEAT IS CRACKED AND LEAKING FUEL. THIS IS REFERENCED IN NHTSA RECALL NUMBER 09V483000. O'STEEN VOLVO IN JACKSONVILLE REFUSES TO ACKNOWLEDGE THERE WAS EVER A PROBLEM WITH THIS. IT IS ALL OVER THE INTERNET.THE VEHICLE IS NOT DRIVEABLE AS IS. THE CAR IS SOAKED WITH GASOLINE. APPARENTLY THE FUEL PUMP HOUSING DRIES OUT FROM HEAT AND CRACKS. WE NEED SOME HELP HERE. IT WOULD BE BETTER IF SOMEONE IN SAINT AUGUSTINE FLORIDA COULD DO THIS RECALL WORK FOR US AS WE REALLY DON'T WANT TO DEAL WITH O'STEEN AFTER THEY HAVE BLOWN US OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321055April 14, 2020
POWER TRAIN, STEERING
I AM CONCERNED THESE 2 ISSUES MAY POSE A SAFETY RISK. I RECENTLY PURCHASED THIS CAR FROM A FRIEND AND HAVE HAD IT ABOUT A MONTH. I NOTICE THE STEERING IS VERY STIFF AND DIFFICULT TO MANEUVER. I WAS TRYING TO FIND OUT IF THERE WERE ANY RECALLS ON THIS BUT HAVING NO LUCK. ALSO, WHEN THE CAR IS IN GEAR "DRIVE", WHEN STOPPED ON AN INCLINE (EVEN THE SLIGHTEST HILL) I NOTICE THAT WHEN I TAKE MY FOOT OFF THE BRAKE PEDAL THE CAR ROLLS BACKWARDS! IT SHOULDN'T DO THAT. THE TRANSMISSION NOTICE ON THE DASH IS SAYING IT NEEDS SERVICE BUT MY FRIEND I BOUGHT IT FROM SAID SHE HAD IT CHECKED TWICE AND WAS TOLD THERE IS NO TRANSMISSION ISSUE. IS THERE A RECALL ON POWER-TRAIN/TRANS PARTS? THE CAR SHOULD NOT ROLL BACKWARDS WHEN IN GEAR "DRIVE", EVEN IF I AM STOPPED ON A HILL. EVEN A SLIGHT INCLINE AND THE CAR ROLLS BACK. NOT NORMAL. THANK YOU FOR ANY AND ALL HELP YOU CAN OFFER. THIS ISN'T AN "INCIDENT" BUT I DO NOT KNOW WHO ELSE TO CONTACT FOR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298455January 10, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE TRANSMISSION FAILED TO SHIFT OUT OF THIRD GEAR. THE CONTACT WAS ALSO ALERTED TO A MESSAGE DISPLAY WHICH INDICATED A TRANSMISSION FAILURE. ADDITIONALLY, THE VEHICLE WOULD INDEPENDENTLY SHIFT TO NEUTRAL. NIELLO VOLVO CARS SACRAMENTO LOCATED AT 4609 MADISON AVE, SACRAMENTO, CA 95841, (916) 488-2400), WAS CONTACTED BY PHONE. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 03V434000 (WHEELS). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287254December 5, 2019
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
WHILE I'M MOTION THE SRS AIRBAG LIGHT CAME ON TRANSMISSION URGENT LIGHT CAME ON AND ABS LIGHT THE BATTERY KEEPS BUBBLING LIKE ITS GONE BLOW UP IN MY TRUNK I HAVE TO JUMP IT OFF EVERY MORNING I PAID ALOT FOR THIS SUV CAN YOU PLEASE HELP ME KEEP MY ONLY CAR IN WORKING ORDER I HAVE HAD ALL MAINTAINS DONE IN PAST NOW THE COOLANT SYSTEM IS LEAKING WHAT IS GOING ON WITH THIS VOLVO XC90 T6 AWD [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279190November 9, 2019
ENGINE, UNKNOWN OR OTHER
TRANSMISION IS STRUGGLING ON 3RD OR 4TH SHIFT, I READ ON INTERNET MANY COLVOS THIS TRIM FAILING AND BEEN REBUILTED AND STILL FAILING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269044October 16, 2019
FUEL/PROPULSION SYSTEM
A FEW YEARS AGO I RECEIVED A EXTENDED WARRANTY FOR A FUEL PUMP RECALL. MY FUEL PUMP IS NOW LEAKING GAS AND FILLING THE CAR WITH GAS FUMES. WHEN I CALLED THE VOLVO DEALER I WAS TOLD THAT THE EXTENDED WARRANTY WAS NO LONGER VALID AND IT WOULD COST $1,000.00 TO HAVE IT FIXED. I CALLED THE VEHICLE SAFETY HOTLINE AND WAS TOLD THAT MY VIN NUMBER WASN'T INCLUDED IN THE RECALL AND I WOULD NEED TO FILE A COMPLAINT. THE CAR IS 16 YEARS OLD AND IS IN GOOD CONDITION I FEEL THAT AS VOLVO KNOWS THAT THE FUEL PUMP IS A SAFETY ISSUE THAT ALL CARS THAT HAVE THE SAME FUEL PUMP ISSUE THAT ARE STILL DRIVING THE HIGHWAYS SHOULD BE INCLUDED IN THE RECALL. NOTHING HAPPENED OTHER THAN THE HEAVY FUEL SMELL THAT FILLS THE CAR WHEN DRIVING AND THE FUEL CAN BE SMELLED OUTSIDE OF THE CAR AFTER IT HAS BEEN TURNED OFF. I HAVE HAD THE CAR FIXED BUT THINK THAT THE FUEL PUMP ISSUE SHOULD STILL BE ADDRESSED. I DIDN'T HAVE AN ACCIDENT AND THERE WAS NO FIRE, BUT THERE COULD HAVE BEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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