Volvo XC90 Complaints (2004)

462 consumer complaints on file.

#10626180August 18, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2004 VOLVO XC90 2.5T ...DRIVING AT ABOUT 65 MPH WITH NO WARNING ALOUD THUMP NOISE, WINDSHIELD WIPER COMES ON RADIO GOES OFF DASH LIGHTS GO OFF, LAST FOR A SEC. THEN RESUMES TO NORMAL . THIS HAS HAPPENED SEVERAL TIMES NOW, WHILE I HAVE ONLY OWNED THIS VEHICLE FOR A MONTH. TODAY IT HAPPENS AGAIN ONLY WORSE ..AFTER THE INITIAL THUMP AND JERK IT HAPPENS THREE MORE WITHIN 5 MILES THE LAST TIME I WAS GOING ABOUT 35 MPH, BIG THUMP AND JERK, WIPERS COMES ON , RADIO GOES OFF , ALL DASH LIGHTS OFF ..NO HAZARDS AVAILABLE AND I GET SEVERAL WARNINGS ON DASH BRAKE FAILURE , SRS FAILURE AND ANTI SKID FAILURE. .I TURN CAR OFF THEN BACK ON AND CONTINUE HOME...IT HAPPENS AGAIN 5 MINUTES LATER AT 15 MPH....I AM READING MANY, MANY COMPLAINTS LIKE MINE. THIS ISSUE NEEDS TO BE ADDRESSED ASAP. .I ALMOST WAS REAR ENDED TWICE. VOLVO NEEDS TO TAKE RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622534August 15, 2014
ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE:BODY
OUR 2004 VOLVO XC-90 DEVELOPED A WARNING LIGHT THAT THE STABILITY CONTROL WAS INACTIVE. IN ADDITION, WE EXPERIENCED A "SLOSHING" SOUND IN THE PASSENGER COMPARTMENT AKIN TO A BOTTLE OF WATER ROLLING AROUND THE BACK. UPON INSPECTION IT WAS DETERMINED THAT THE YAW SENSOR WAS DAMAGED DUE TO CORROSION FROM DEFECTIVE SUN-ROOF DRAINS WHICH ALLOWED WATER INTRUSION INTO THE VEHICLE BODY. NO EXTERNAL LEAKS OR ISSUES WERE EVIDENT AND THE ISSUE WAS WELL DESCRIBED UPON AN INTERNET SEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622391August 14, 2014
POWER TRAIN
AS I WAS TAKING MY KIDS HOME THE TRUCK WENT INTO LIMP MODE EVEN THOUGH IT WAS STILL IN DRIVE LEAVING ME AND MY TWO KIDS STRANDED IN THE MIDDLE OF THE HIGHWAY MY DAUGHTER AND I HAD TO ACTUALLY PUSH THE VEHICLE OFF THE ROAD TO SAFETY. NOW I FIND OUT THAT IT NEEDS A NEW TRANSMISSION WHICH WE AREN'T ABLE TO LOCATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621815August 12, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL AND UNKNOWN WARNING INDICATORS WOULD ILLUMINATE. IT TOOK THE CONTACT NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618859August 4, 2014
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
3 HOURS INTO A 3-1/2 HOUR WEEKEND ROAD TRIP THERE WAS A CLUNK IN THE ENGINE COMPARTMENT. THINKING I HIT A POTHOLE, I CONTINUED ON CAUTIOUSLY. WHILE CONTINUING ON THESE UNFAMILIAR 2 LANE WINDY ROADS GOING 43MPH (THE SPEED LIMIT WAS 55) ABOUT 2 MILES FROM WHERE THE CLUNK HAPPENED MY ENTIRE DASH CLUSTER STOPPED WORKING. ALL MY DOME LIGHTS AND LEG LIGHTS CAME ON. THE CAR CLUNKED HARDER THIS TIME. I LOST POWER TO THE ENGINE, STEERING WAS LIKE TRYING TO TURN A TANK, AND THE BRAKES WERE VERY SPONGY. STILL TRAVELING ON WINDY ROADS WITH LARGE SEMI TRUCKS BEHIND ME AND CARS PASSING BY IN THE OPPOSITE LANE I VEERED TO THE RIGHT TO AVOID BEING REAR ENDED BY A SEMI. NOT BEING ABLE TO STEER OR STOP AS EFFICIENTLY AS BEFORE I COASTED INTO A RESIDENTS 2-3 MAN ROCK LANDSCAPE TRAVELING AT ABOUT 5MPH. I DENTED MY FRONT LICENSE PLATE AND SCRATCHED THE BUMPER. WITH MY HEART POUNDING, I TURNED THE CAR OFF AND GOT OUT TO SEE THE DAMAGE. I WENT TO THE RESIDENTS HOME AND TOLD THEM MY STORY. THEY WERE THANKFUL MY FIANC AND I WERE OKAY. SINCE I HIT ROCK THERE WAS NO DAMAGE DONE TO THEIR LANDSCAPE. AFTER 20 MINUTES I STARTED THE CAR. IT WAS HESITANT TO START. THE BRAKE FAILURE LIGHT WAS ON FOR A FEW SECONDS THEN THE SRS SERVICE WARNING LIGHT CAME ON AND STAYED ON. FOR THE REMAINDER OF THE WEEKEND TRIP THE CAR WOULD LURCH LIKE THE TRANNY WAS SLIPPING. ESPECIALLY AFTER TAKING OFF FROM A STOP LIGHT. IT STILL CLUNKS ONCE IN AWHILE BUT WE ONLY DRIVE IT AROUND TOWN. IT'S CURRENTLY AT A CERTIFIED VOLVO SPECIALIST BEING SERVICED. THIS MORNING ALL LIGHTS STOPPED WORKING AND I COULDN'T GET IT OUT OF THE GARAGE. THE KEY STUCK IN THE IGNITION. IN CONCLUSION, THIS MISHAP COULD HAVE RESULTED IN A SERIOUS INJURY OR FATALITY. IF EVERY CAR OF THIS MAKE AND MODEL IS DOING THIS, THEY NEED TO BE RECALLED AND REPAIRED! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10610630July 15, 2014
ELECTRICAL SYSTEM
WHILE GOING UP A HILL ABOUT 45 MILE PER HOUR THE LIGHTS ON MY DASH AS WELL AS THE RADIO TURNED OFF. I PULLED OVER TURNED THE CAR OFF AND BACK ON ALL THE LIGHTS RETURNED HOWEVER MY GAS GAUGE NO LONGER WORKS AS WELL AS UNLOCKING BACK DOORS AND DOOR TO GAS TANK. THERE ARE MANY COMPLAINTS ABOUT THIS PART I DON'T SEE WHY THERE ARE NO RECALLS THIS IS VERY UNSAFE I COULD'VE EASILY CRASHED DUE TO LOSS OF POWER BREAKS AND THE CAR NOT MAKING IT UP THE HILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609912July 11, 2014
ENGINE, ELECTRICAL SYSTEM, STEERING
DRIVING VEHICLE AT 45MPH AND KEY SWITCHED OUT OF THE "RUN" POSITION WHILE BEING DRIVEN. VEHICLE'S ENGINE COMPLETELY SHUT OFF, RENDERING POWER BRAKES, POWER STEERING AND AIRBAGS AS NOT OPERATIONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608886July 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC 90. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY AND THE INSTRUMENT PANEL WENT COMPLETELY DARK. THE VEHICLE STARTED MAKING A CLICKING NOISE AND STALLED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE BATTERY WAS DISCONNECTED. THE VEHICLE WAS RESTARTED AND RESUMED ITS NORMAL OPERATIONS. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 93,000. UPDATED 10/1/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608673July 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT FOR A MOMENT THE ENTIRE INSTRUMENT PANEL ILLUMINATED, BUT THEN THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE CE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606011June 25, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
UPON LEAVING OUT FOR THE DAY VEHICLE HESITATED SOMEWHAT WHEN I WOULD ACCELERATE ON GAS PEDAL. AFTER DRIVING FOR ONLY 5 MLS. VEHICLE STARTED SPUTTERING, I THOUGHT MAYBE I SHOULD STOP AND GET GAS THAT WOULD SOLVE THE PROBLEM BUT NO THE PROBLEM CONTINUED AND GOT WORSE, AS LONG AS I WAS JUST COASTING IT WAS OK, BUT UPON ACCELERATING IS WHEN IT FELT LIKE IT WAS ABOUT TO STALL AND THERE WAS ALSO FUEL SMELL WHEN ACCELERATING. THE SPUTTERING & SHAKING AND ROUGH SOUND WORSEN AS WELL. I SPOKE WITH AN AUTO REPAIRMAN AND HE INFORMED ME OF THE VEHICLES RECALLS ON FUEL SYSTEM AND THAT IT WAS MOST DEFINITELY WHAT MY SITUATION WAS WITH MY VOLVO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605716June 24, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT FUEL FUMES WERE EMITTING FROM THE VEHICLE INTERMITTENTLY. THE CONTACT NOTIFIED THE DEALER OF THE SAFETY CONCERN AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TO BE INSPECTED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599097June 18, 2014
ELECTRICAL SYSTEM, AIR BAGS, SERVICE BRAKES, POWER TRAIN
WHILE ON THE INTERSTATE AT 60MPH, EXPERIENCED TEMPORARILY LOSS OF POWER, THE IP DISPLAYS AND AN ABNORMAL 'JERKING' IN THE TRANSMISSION/DRIVETRAIN. THE SRS AIRBAG AND BRAKE FAILURE ERROR MESSAGES APPEARED IN THE IP ERROR DISPLAY. THE WIPERS MOMENTARILY CAME ON. LIGHTS DIMMED. POWER FAILURE WAS ONLY FOR A SPLIT-SECOND (AT 60MPH) BEFORE RETURNING TO NORMAL. AFTER NORMAL POWER WAS RESTORED, ERROR MESSAGES CONTINUED TO BE SHOWN IN THE IP ERROR DISPLAY. THE BRAKE FAILURE MESSAGE INSTRUCTED ME TO PULL OVER AND BRING THE VEHICLE TO A SAFE STOP. UPON BRINGING THE VEHICLE TO A SAFE STOP AND TURNING OFF IGNITION, I HEARD EXCESSIVE ELECTRICAL CLICKING UNDER THE DASH (LIKE RELAYS CLICKING). ALL IP DISPLAYS WERE NON-RESPONSIVE (DARK). I LOCKED THE CAR (ALARM ARMED) AND LATER RETURNED WITH A TOW-TRUCK. UPON RETURN TO THE CAR, I WAS UNABLE TO UNLOCK IT OR DISARM THE ALARM. CAR WAS UNRESPONSIVE. ALARM WAS ARMED (UNABLE TO BE DISARMED) AND THE ENGINE BYPASS FEATURE OF THE ALARM PREVENTED ME FROM STARTING THE CAR. COULD ONLY GAIN ENTRY INTO THE CAR FROM THE DRIVER'S SIDE DOOR WITH PHYSICAL KEY. CAR WAS PLACED IN NEUTRAL AND LOADED ONTO A FLATBED TRUCK FOR TOW BACK TO VOLVO DEALERSHIP. TEMPERATURE AT TIME OF FAILURE WAS 110F. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597755June 11, 2014
STRUCTURE
LAST YEAR(2013) I NOTICED WHEN IT RAIN, MY DRIVER SIDE FLOOR WILL BE OCCASIONALLY DAMPED. IT WAS RANDOM AND DIDN'T HAPPEN EVERYTIME IT RAINED, SO I BLEW IT OFF. AS SPRING OF 2014 APPROACHES & THE RAIN BECOMES MORE FREQUENT IN ILLINOIS, MY DRIVER FLOOR BECOMES MORE & MORE WET, NOT DAMPED BUT SOAKING WET. PUDDLE OF WATER THAT IS. IM NOT SURE WHAT IT IS, BUT AS I RESEARCH THE PROBLEM I FIND SEVERAL COMPLAINTS OF THE ISSUE BEING A SUNROOF DRAIN ISSUE. MY ISSUE IS INCREASING & IF SOMEONE CAN PROVIDE MORE INFORMATION ON THIS IT WOULD BE GREATLY APPRECIATED, BECAUSE MY CARPET IS RUINED & SMELLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594009May 26, 2014
ELECTRICAL SYSTEM, AIR BAGS, UNKNOWN OR OTHER
WHILE DRIVING DOWN THE ROAD AROUND 50 MPH THE XC90 SKIPPED AND TEMPORARILY TURNED OFF ALL ELECTIONS. THOUGHT IT WAS A GLITCH SO CONTINUED DOWN THE ROAD MORE CAREFULLY. THEN IT HAPPENED AGAIN AND THE ELECTRONICS NEVER CAME BACK ON. I COULDN'T MAKE IT UP A SMALL HILL ON THE ROAD TO GET SAFELY HOME. MY TRANSMISSION WOULDN'T PULL. THE SPEED GAUGE AND RPMS WERE COMPLETELY UNWORKING. WINDOWS WOULD NOT ROLL DOWN AIR HAD WENT OUT. POWER STEERING TEMPORARILY WENT OUT. MADE IT HOME FINALLY AND NOTHING SEEMS WRONG NOW BUT THERE IS OBVIOUSLY A PROBLEM THAT NEEDS TO BE FIXED. I COULD HAVE EASILY BEEN IN A WREAK OR STRANDED ON THE SIDE OF THE ROAD WITH MY BABIES. VOLVO NEEDS TO TAKE RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585023April 26, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
I PURCHASED THE XC90 DAME DAY ONCE LEAVING THE DEALERSHIP THERE WAS NO GAS STOP TO PUT GAS IN CAR ONCE FILLED UP CAR WOULD GET OUT OF PARK WAD STUCK THERE FOR 15 MIN TRIED TO TAKE KEY OUT WOULD NOT ALLOW ME TO CALLED DEALER ONCE THE CAR COULD GET TO DEALER THEY GAVE ME ANSWERS AD I HAVE TO PUMP THE BRAKES AND I SHOULD B.FINE I WAS SCARED BUT HAD TO GET HOME TO MY TOWN WENT TO WORK ON THE 25TH OF APRIL 2014 WAS STUCK AT WORK FOR OVER 30 MIN TERRIFIED IM FINANCING THE VEHICLE SINE ITS LATE I WILL HAVE TO CALL THE DEALER AND FINANCE IN THE AM CARS SHOULD NOT B DOIN THIS HAD THE CAR FOR TWO DAYS TOTAL NIGHTMARE ALSO ON DASH IT SAYS ANTI SKID NEEDS SERVICE WITH A YELLOW WARNING SYMBOL ALSO SERVICE ALARM ALSO SHOWED UP WHAT CAN I DO IM A SINGLE MOM NOW I HAVE A VEHICLE THAT I CANT DRIVE I NEED YOUR HELP THEY ALSO WOULDN'T PROVIDE A CAR FAX THEY SAID THEY HAVE A SAFETY RECORD BUT IT ONLY SHOWS WHO OWNED THE CAR AND PURCHASED DATES PLEASE HELP IF I CANT DRIVE I WILL LOSE MY JOB AND EVERYTHING I WORKED HARD FOR I HOPE TO HEAR FROM YOU SOON DEALERSHIPS SHOULD NOT BE ABLE TO RIP OF HARDWORKING PEOPLE THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584379April 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE MOMENTARILY LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN COULD NOT DIAGNOSE A FAILURE HOWEVER, THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584217April 22, 2014
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
ON TWO SEPARATE OCCASIONS, OUR VEHICLE WOULD NOT RESTART AFTER STOPPING FOR GAS. THIS OCCURRED AFTER IT WAS SERVICED AND BATTERY REPLACED A WEEK PRIOR. AAA WAS UNABLE TO JUMP START IT AS WELL, AND VEHICLE HAD TO BE TOWED BACK TO DEALERSHIP FOR REPAIRS. ACCORDING TO THE TWO SEPARATE DEALERSHIPS, THE CENTRAL ELECTRONICS MODULE IS THE CULPRIT, AND NEEDED REPLACING. ACROSS MULTIPLE ONLINE FORUMS, VOLVO OWNERS HAVE COMPLAINED ABOUT SIMILAR PROBLEMS WITH THE CEM, OFTEN PLACING DRIVERS AND OCCUPANTS IN DANGER AS THEY EXPERIENCED COMPLETE ELECTRICAL OUTAGE AT HIGHWAY SPEEDS. WE WERE FORTUNATELY THAT OUR VEHICLE JUST DID NOT RESTART, INSTEAD OF SHUTTING DOWN IN TRAFFIC AT 65 MPH. THIS IS A SIGNIFICANT SAFETY ISSUE, AND VOLVO SHOULD BE RESPONSIBLE FOR REPLACING THE FAULTY UNITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568536March 11, 2014
POWER TRAIN
WHILE DRIVING, CAR STOPPED ACCELERATING AND URGENT TRANSMISSION REQUIRED LIGHT CAME ON. TOOK IT TO DEALERSHIP TODAY AND WAS TOLD A NEW TRANSMISSION IS NEEDED; TOTAL COST $6800. I KNOW THIS YEAR AND MODEL VEHICLE HAS HAD SEVERAL ISSUES WITH TRANSMISSION. WHEN I CALLED VOLVO, THEY SAID NOTHING COULD BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568628March 11, 2014
ELECTRICAL SYSTEM
THE IGNITION TURNS TO THE ACCESSORY POSITION IF THE KEY IS BUMPED, WHILE THE VEHICLE IS IN GEAR. THE VEHICLE LOSES POWER STEERING AND POWER BRAKES. THIS HAS HAPPENED TWICE IN THE LAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552670November 18, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED AND THE INSTRUMENTAL PANEL BECAME DARK AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE TECHNICIAN ADVISED THAT THE ELECTRONIC CONTROL MODULE FAILED DUE TO WATER INTRUSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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