Volvo XC90 Complaints (2004)

462 consumer complaints on file.

#10257020January 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SIMPLY DIED WITH NO WARNING. I WAS DRIVING THE CAR AND SUDDENLY IT JUST STOPPED. NO ACCIDENT OCCURRED, BUT CERTAINLY COULD HAVE. I BELIEVE THE TRANSMISSION IN THIS CAR IS DEFECTIVE AND THIS HAS HAPPENED TO NUMEROUS OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255825January 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER 60000 MILE SERVICE TRANSMISSION APPEARED TO BE SLIPPING WHEN COLD. "TRANSMISSION SERVICE URGENT" MESSAGE APPEARED. TRANSMISSION WOULD NOT SHIFT FROM THIRD GEAR. SHOP INDICATED THERE IS NO ADJUSTABLE PART. TRANSMISSION REPLACEMENT WOULD LIKELY BE NEEDED, WHEN CONTACTED VOLVO INDICATED THE WARRANTY WAS OFF AT 55K MILES. UPON RESEARCHING THROUGH THE INTERNET THERE ARE AN EXTREMELY LARGE NUMBER OF TRANSMISSION REPLACEMENTS FOR THIS VEHICLE AND YET NO RECALL HAS BEEN ISSUED. I CONTACTED VOLVO OF NORTH AMERICA AND IT APPEARS THEY ARE DEALING WITH THIS ON A SQUEAKY WHEEL CASE BY CASE BASIS AND SOME INDIVIDUALS ARE PAYING FULL REPLACEMENT COST WHILE OTHERS ARE BEING COVERED BY VOLVO. THIS DOES NOT SEEM EQUITABLE TO THE INDIVIDUALS WHO ARE UNABLE TO DO THE RESEARCH OR HAVE TIME AND RESOURCES TO CONVINCE VOLVO TO REPLACE THE DEFECTIVE TRANSMISSIONS GRATIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255372January 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 VOLVO XC90 T6 AWD SUV THAT I PURCHASED FROM A VOLVO DEALER. WHILE ON A CROSS COUNTRY TRIP THE TRANSMISSION SEIZED AND HAD TO BE REPLACE. THE VEHICLE WAS STILL UNDER WARRANTY (LUCKY), BUT THE MECHANIC TOLD ME THAT THIS MODEL AND YEAR HAD A ENGINEERING FLAW AND HE HAD SEEN A NUMBER OF THESE WITH THIS SAME PROBLEM. THE FLAW, THE TURBO ENGINE PUTS TOO MUCH TORQUE ON THE 4 SPEED GM TRANNY IN THE CAR. I ASKED IF VOLVO HAD A RECALL ON THIS ISSUE AND HE SAID NO. THIS FIRST TRANNY WENT OUT AT 60,000. AT 66, 000 MILES THE SECOND TRANNY WENT OUT. WHEN I ASKED WHY THIS ONE WENT OUT, HE EXPLAINED THAT THEY DO NOT KNOW B/C WHEN IT IS UNDER WARRANTY, VOLVO TELLS THE DEALERSHIPS TO JUST REPLACE IT AND THEN SEND IT TO THEM AND THEY WILL TRY AND DIAGNOSIS THE PROBLEM. I HAVE BEEN TOLD THAT SINCE GM DOES NOT MAKE THE TRANSMISSION ANY LONGER THEY HAVE TO PUT A REBUILT INTO IT. I HAVE DONE SOME RESEARCH ON THIS ISSUE AND THERE SEEMS TO BE 100'S OF XC 90 OWNERS WITH THE SAME PROBLEM. I HAVE CONTACTED VOLVO CUSTOMER SERVICE AND THEY HAVE BEEN NICE BUT NOT VERY WILLING TO ADDRESS THIS ISSUE AND I DON'T HAVE VERY MUCH CONFIDENCE IN THIS RECENT TRANNY. I WAS LUCKY WHEN THE FIRST ONE WENT OUT, B/C I WAS NOT DRIVE AT 70 MPH WHEN IT SEIZED, I WAS JUST GETTING BACK ON THE HWY. THE SECOND ONE WENT OUT ALSO AT A SLOW SPEED. I SEARCHED THROUGH YOUR SITE AND DID NOT FIND ANY MENTION OF THIS ISSUE SO I THOUGHT I WOULD POST WITH YOU AND SEE WHAT HAPPENED. IF YOU NEED FURTHER DETAILS PLEASE LET ME KNOW. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255128January 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT 55,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254981January 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE, SUSPENSION
TRANSMISSION REPLACED TWO TIMES, AT APPROX. 38,000 AND AT ABOUT 48,000 MILES. UNITS START SLIPPING WHEN SHIFTING TO SECOND GEAR AND LEAVE YOU RIGHT WHERE YOU ARE UNTIL THEY DECIDE TO RENGAGE. BALL JOINTS AND ALL FOUR HUBS REPLACED BY 50,000 MILES. AXLES (FRONT) NEED REPLACING NOW AT 70,000 MILES. SWAY BAR ENDS REPLACED AT 55,000 MILES. THIS IS THE NEEDIEST VEHICLE I HAVE EVER OWNED. FRONT BEARINGS ON DRIVE SHAFT REPLACED LAST MONTH, WORN SINCE ABUT FIFTEEN THOUSAND MILES, FINALLY GOT SO LOUD THAT WE COULD SHAKE THE DRIVE SHAFT AND GET A QUARTER OF PLAY AT THE BEARING SET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254210January 8, 2009
ELECTRICAL SYSTEM
ON JANUARY 6, 2009, MY WIFE AND DAUGHTER WERE DRIVING ON I-20 WHEN THEY HEARD A "THUMP" AND THEN EXPERIENCED A SUDDEN LOSS OF POWER WITH THE ELECTRICAL SYSTEMS. THE ENGINE NEVER STOPPED, BUT THE RADIO, WINDSHIELD WIPERS, DOOR LOCKS, DASHBOARD AND EVERYTHING SUDDENLY STOPPED WORKING. THEY CONTINUED TO DRIVE AND ABOUT 5 MINUTES LATER IT HAPPENED AGAIN. THEY NEVER STOPPED AND ABOUT 5 MINUTES LATER IT HAPPENED AGAIN. THEY IMMEDIATELY EXITED THE HIGHWAY AND WAITED ABOUT AN HOUR BEFORE TRYING TO DRIVE AGAIN. WE HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM SINCE THEN. IN REVIEWING THE WEBSITE, THIS APPEARS TO HAVE HAPPENED TO A FEW FOLKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254166January 7, 2009
SUSPENSION:FRONT
ADD ME TO THE GROWING LIST OF XC90 OWNERS THAT HAVE EXPERIENCED THE REPLACEMENT OF FRONT AXLES AND REAR WHEEL BEARINGS. MY 2004 XC90 HAS LESS THAN 50K MILES AND BOTH OF THE AFOREMENTIONED ITEMS WERE REPLACE AT A COST OF $2K......THIS SEEMS A BIT OF EXCESSIVE FOR VEHICLE THAT IS MARKETED UNDER THE BANNER OF SAFE AND RELIABLE..."BUILT FOR LIFE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253585January 2, 2009
FUEL SYSTEM, GASOLINE
FUEL PUMP LEAKING CAUSING INTERNAL GAS FUMES WITH PASSENGER HAZARD AND VISIBLE LEAKING OF GASOLINE ONTO ROAD FROM THE PUMP-GAS TANK ASSEMBLY. THE FUEL PUMP WAS ON A WARRANTY FROM STATE OF CALIFORNIA. HOWEVER WHEN DEALER REPLACED FUEL PUMP KIT THE PUMP-ASSEMBLY CONTINUES TO LEAK. CAR IS A 2004 XC-90 VOLVO WITH 60K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253527January 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AT APPROXIMATELY 62,500 MILES, THE TRANSMISSION OF MY 2004 VOLVO XC90 FAILED. AFTER RESEARCHING, I FOUND THIS TO BE A COMMON PROBLEM FOR THIS PARTICULAR MODEL CAR, AS WELL AS THE 2003 AND PART OF THE 2005 YEAR. I HAD THE TRANSMISSION REBUILT BY AN INDEPENDENT TRANSMISSION REPAIR SHOP, THEY WERE ABLE TO PROVIDE ME ATRA MANUALS, WHICH I HAVE COPIES OF, THAT SHOWS THE PARTICULAR DEFECT WITH THE TRANSMISSION WHICH DEMONSTRATES AS THE DIRECT CAUSE OF WHAT SEEMS TO BE A COMMON PROBLEM. THAT PROBLEM IS THAT THE 2ND AND 4TH CLUTCHES ARE BURNING AND EVENTUALLY SPEWING BITS OF METAL SHAVINGS THROUGHOUT THE ENTIRE TRANSMISSION, DESTROYING IT. THE PROBLEM WAS IDENTIFIED IN THE 2005 ATRA MANUAL AS SOMETHING TO LOOK OUT FOR AND INSPECT, IN 2006, THE CAUSE WAS IDENTIFIED AS IMPROPER MACHINING OF THE ACCUMULATOR HOUSING, THE ANGLE AND DEPTH HAVE NOW BEEN MODIFIED TO AVOID DAMAGE LIKE MY CAR AND MANY OTHERS OWNERS LIKE ME HAVE EXPERIENCED. THE PARTICULAR MODEL IS THE GM 4T65E TRANSMISSION. NOT ONLY AN INCONVENIENCE, BUT IN MY OPINION, A SEVERE SAFELY HAZARD, PRIOR TOT HE REPAIRS, THE TRANSMISSION LIGHT CAME ON AND EFFECTIVELY MADE IT IMPOSSIBLE TO MANEUVER THE CAR FORCING ME TO PULL OVER AND ASSESS THE SITUATION, FORTUNATELY FOR ME, TRAFFIC WAS LIGHT AT THE TIME, THIS MAY NOT HAVE BEEN THE CASE FOR SOMEONE ELSE, POTENTIALLY CAUSING AN ACCIDENT AND EVEN WORSE DEATH OR DISMEMBERMENT. I BELIEVE VOLVO SHOULD ISSUE A RECALL AND REIMBURSE OWNERS FOR THE EXPENSE OF A NEW OR REBUILT TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252830December 26, 2008
ENGINE AND ENGINE COOLING
TRANSMISSION REPLACEMENT ON 2004 VOLVO XC90 WITH 41,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252240December 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A FIVE YEAR OLD 2004 VOLVO XC90 T6 THAT HAS HAD TWO TRANSMISSION FAILURES. IT IS CURRENTLY AT THE DEALER AWAITING A THIRD TRANSMISSION. THE FIRST TRANSMISSION FAILURE WAS IN AUGUST 2007, THE SECOND WAS IN DECEMBER 2008. I WAS TOLD BY THE DEALER THAT THE FIRST TRANSMISSION FAILED DUE TO "EXCESS METAL" AND THAT THE METAL SOMEHOW TRAVELED TO THE COOLING SYSTEM AND THEN TO THE SECOND TRANSMISSION, WHICH CAUSED IT TO FAIL. THIS IS A DANGEROUS ISSUE AND I FEAR THAT THE CAR IS NEITHER SAFE NOR RELIABLE AT THIS POINT. I PAID $1900 FOR THE FIRST TRANSMISSION TO BE REPLACED. ONE WEEK LATER, I RETURNED TO THE DEALER AND COMPLAINED THAT THE TRANSMISSION WAS HESITATING AND WAS NOT SHIFTING SMOOTHLY. THEY COULD FIND NOTHING. I RETURNED FOUR ADDITIONAL TIMES OVER THE NEXT YEAR WITH THE SAME COMPLAINTS AND THE DEALERSHIP COULD NEVER FIND ANYTHING WRONG. NOW I AM WAITING TO FIND OUT IF VOLVO WILL EVEN OFFER TO PAY FOR THIS THIRD TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251543December 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD 3 COMPLETE TRANSMISSION FAILURES IN A VOLVO XC90 T6 WITHOUT WARNING REQUIRING REPLACEMENT OF THE TRANSMISSION. THE FIRST TWO FAILED ON THE HIGHWAY ALMOST CAUSING AN ACCIDENT AS THE TRANSMISSION CUT OUT COMPLETELY. THE LAST ONCE OCCURRED ON A BUSY 2 LANE HIGHWAY WHILE MAKING A TURN ACROSS TRAFFIC. THE FIRST ONE FAILED AT 28,000 MILES, THE SECOND AT 55,000 MILES AND THE THIRD AT 80,000 MILES. THE FIRST ONE WAS REPLACED UNDER WARRANTY WITHOUT AN ARGUMENT, THE 2ND ONE WAS REPLACED UNDER WARRANTY WITH AN ARGUMENT, AND THE THIRD ONE VOLVO WON'T EVEN TALK ABOUT REPLACING FOR FREE AND WANTS TO CHARGE OVER 5K, WITHOUT GIVING ANY ASSURANCES ANOTHER 25K WON'T GO BY AND IT WON'T FAIL AGAIN. THEY DON'T CARE THAT THE "SAFEST" CAR CAN INSTANTLY BECOME A DEATH TRAP. A TRANSMISSION ISN'T A DISPOSABLE ITEM THAT SHOULD FAIL EVERY 25K, THEY SHOULD LAST AT LEAST 100K AND NOT CUT OUT IN THESE DANGEROUS FASHIONS WITHOUT WARNING. THE THIRD ONE THERE WEREN'T EVEN ANY WARNING LIGHTS. THE COMPANY SHOULD FIX THIS DANGEROUS PROBLEM AT NO COST TO THE OWNERS WITH A SOLUTION THAT GIVES THE TRANSMISSION A LIFE SIMILAR TO OTHER VEHICLES IN IT'S CLASS. THERE ANSWER IS TO PUT ANOTHER ONE IN, KNOWING IT WILL FAIL AND MAYBE KILL YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249823November 25, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 20 MPH, THE PASSENGER SIDE TIRE DETACHED FROM THE AXLE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE AXLE AND BALL JOINT FAILED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249532November 21, 2008
ELECTRICAL SYSTEM
WHILE DRIVING NORTHBOUND ON INTERSTATE 405, MY WIFE HEARD A LOUD "THUMP" FROM THE ENGINE COMPARTMENT. IMMEDIATELY AFTER THIS NOISE, THE ELECTRICAL SYSTEM COMPLETELY SHUT DOWN, AND ALL THE DASH LIGHTS AND ASSOCIATED ELECTRONICS SHUT DOWN. *T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248977November 17, 2008
EQUIPMENT
ON 10/21/2008 I WAS DRIVING MY 2004 VOLVO XC90 ON THE HIGHWAY RT.93. IT WAS RAINING AND THE INTERIOR OF THE CAR WAS FOGGY. I COULD NOT SEE OUTSIDE SO I TURNED ON THE A/C BUT IT WAS NOT FUNCTIONING. ALSO, THE CD PLAYER WAS NOT WORKED. I BOUGHT MY CAR NEW IN 2004 WITH HAS ONLY 32,014 MILES ON THE CAR NOW. THE BOSTON VOLVO VILLAGE DEALER INSPECTED THE CAR AND SAID THE BLOWER MOTOR, RESISTOR AND THE CD PLAYER NEED TO BE REPLACED. THE COST OF PARTS AND LABOR OF THE BLOWER AND RESISTOR WAS $1,650 AND THE CD $700. I CONTACTED THE VOLVO HEAD OFFICE AND THEY WERE WILLING TO PROVIDE THE PARTS FREE BUT THE LABOR COST ON ME. I HAVE NO CHOICE TO DO IT RIGHT AWAY BECAUSE I HAVE TWO CHILDREN. I NEED THE CAR TO CARRY THEM TO SCHOOL EVERYDAY. IT IS A SAFETY ISSUE IF THE VENTILATION AND HEAT IS NOT WORKING. I CANNOT DRIVE THE CAR IF THERE IS NO VENTILATION AND THE CAR IS FOGGY DURING RAINY OR SNOWY DAYS. IF I WAS IN THE HIGHWAY, I HAVE TO PARK ON THE SIDE FOR THE POOR VISIBILITY. IT WOULD PUT ME AND MY FAMILY IN A DANGEROUS SITUATION. I PAID $1,058 FOR THE LABOR AND $57.50 FOR THE INSPECTION COST. IF THE VOLVO ADMITTED THE PARTS HAS PROBLEM AND WILLING TO REPLACE THEM FREE, THEY SHOULD NOT CHARGE ME LABOR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249039November 17, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 VOLVO XC90 T6 AWD TRANSMISSION FAILURE AT 55,000 MILES - WHEN PURCHASED FROM CARMAX BOTH VOLVO DEALERSHIP (WHO FIXED AN ALTERNATOR PROBLEM CARMAX COULDN'T) AND PRIVATE MECHANIC STATED "THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED" AND "IT IS STILL A BABY" - ALL SERVICE DONE AS RECOMMENDED. NO SUITABLE REPLACEMENT TRANSMISSION, SEEMS RIDICULOUS TO REPLACE WITH ANOTHER TRANSMISSION TO FAIL AS MOST REPORTED HERE HAVE. VOLVO OFFERS NO COMPENSATION WHATSOEVER, FROM DEALER TO VOLVO OF NA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247849November 6, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 VOLVO XC90 TRANSMISSION HAD TO REPLACED AND THEY HAD TO TOW THE CAR TWICE BECAUSE THE FIRST TIME THEY TOLD ME THE PROBLEM WAS FIXED . MY LITTLE CHILDREN WERE IN THE CAR THAT JUST ABOUT MADE IT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246908October 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 VOLVO XC90 T6 TRANSMISSION HAS FAILED. I BOUGHT THE VEHICLE IN JANUARY 2007, WITH NO EXTENDED WARRANTY. I HAVE ABOUT 67K MILES ON IT AND BOUGHT IT WITH 38K. THE DEALERSHIP IS CHARGING ME $4,200 TO REPLACE IT. I HAVE BEEN READING MANY COMPLAINTS FROM PEOPLE HAVING THE SAME COMPLAINT. I FEEL THAT THIS TRANSMISSION IS A LEMON AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246804October 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY 2004 VOLVO XC-90, THE TRANSMISSION WENT OUT ON THE HIGHWAY AND THE VEHICLE WOULD NOT ACCELERATE. THERE WAS NOT WARNING, AND WE ALMOST GOT INTO A CAR ACCIDENT WITH A TRUCK. MY WIFE IS 8 MONTHS PREGNANT, AND WE WERE VERY SCARED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246605October 24, 2008
ELECTRICAL SYSTEM
ON OCTOBER 18 AT APPROXIMATELY 8PM WE WERE TRAVELING WEST BOUND ON I-4 WHEN WE EXPERIENCED A SEVERE "JERK" OF THE VEHICLE AND THE INTERIOR SEATBELTS LIGHTS LIT UP. WE CONTINUED TO DRIVE AND EXPERIENCED THE SAME THING A FEW MILES LATER. WE DECIDED TO EXIT AND THEN THERE WAS ANOTHER "JERK" OF THE VEHICLE AND WE LOST ALL INTERIOR ELECTRICAL, NO DASH LIGHTS, NO A/C, NO WINDOWS, NOTHING! WE LIMPED TO A PARKING LOT AND CALLED ROAD SIDE ASSISTANCE TO HAVE THE VEHICLE TOWED. THIS IS A SERIOUS ISSUE WITH THIS VEHICLE AND I HAVE FOUND MULTIPLE INSTANCES OF THE SAME ON YOUR WEBSITE! VOLVO NEEDS TO RECALL THE VEHICLE AND MAKE THE REPAIRS BEFORE SOMEONE IS KILLED! VOLVO CAN'T SEEM TO REPLICATE THE PROBLEM AND THE COMPUTER IN THE CAR DID NOT REGISTER AN EVENT! SEEMS LIKE THE COMPUTER IS THE PROBLEM, BUT THEY WON'T "OWN" UP TO THE FACT THAT IT'S A VOLVO PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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