Volvo XC90 Complaints (2004)

462 consumer complaints on file.

#10433576October 30, 2011
FUEL SYSTEM, GASOLINE
FUEL LINES FROM THE TANK TO THE ENGINE COMPONENT STARTED TO LEAK AND A FUEL SMELL GOT THE ATTENTION OF A PASSERBY WHICH MADE ME AWARE OF THE PROBLEM AND MADE ME TURN OFF MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433493October 28, 2011
POWER TRAIN
I PURCHASED THIS VEHICLE THINKING IT WOULD BE A LIFE LONG VEHICLE CONSIDERING I HAD ALREADY PURCHASED A RELIABLE VOLVO CAR IN THE PAST, THE URGENT SERVICE TRANSMISSION APPEARED AND I TOOK IT TO A LOCAL TRANSMISSION SHOP (BEING THAT THERE IS NO LOCAL DEALERSHIP) AS SOON AS THE MESSAGE APPEARED THE TRANSMISSION STARTED TO SKIP CONSTANTLY CAUSING A HAZARD, AND THEN CONFIRMED THAT THE TRANSMISSION NEEDS TO BE REPLACED. I HAVE DONE EXTENSIVE RESEARCH ON THE INTERNET AND I CAME TO FIND THAT MANY OF YOUR XC90 TRANSMISSIONS FAIL AND I WOULD LIKE TO KNOW HOW VOLVO NORTH AMERICA STANDS BEHIND THEIR VEHICLES IN THESE SITUATIONS. I WOULD LIKE TO CONTINUE BEING A VOLVO OWNER BUT BEING THAT I WILL BE FORCED TO SPEND THOUSANDS ON A DEFECT FROM VOLVO IT WILL MAKE ME THINK TWICE. I HOPE SOMEBODY CAN HELP ME WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432608October 24, 2011
EXTERIOR LIGHTING
HEADLIGHTS GO ON AND OFF, DON'T WORK CONSISTENTLY. SOMETIMES BOTH WORK, SOMETIMES 1 WORKS, SOMETIMES NEITHER WORK. DEALER WANTED ME TO REPLACE BULBS BUT AT ALMOST 200.00 PER BULB I THINK THE PROBLEM IS SOMEWHERE ELSE SINCE THE BULBS DO WORK SOMETIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430245October 14, 2011
ELECTRICAL SYSTEM
AS I WAS DRIVING DOWN A BUSY ROAD, THE DASHBOARD GAUGES STARTING FLICKERING ON AND OFF, AND THEN THE ENGINE COMPLETELY DIED OUT. AS I WAS TRAVELING AT ABOUT 45 MPH, I ATTEMPTED TO STEER THE CAR TOWARDS THE RIGHT SHOULDER. THE STEERING WAS VERY TIGHT AND DIFFICULT. AS I MOVED RIGHT, THE CAR BEHIND ME CAME AROUND TO PASS BECAUSE MY CAR WAS SLOWING RAPIDLY. AS I STARTED TO MOVE RIGHT, I COULD NOT CORRECT MY STEERING FAST ENOUGH TO AVOID A COLLISION. THIS IS A VERY DANGEROUS SITUATION. WHEN THE DEALER HOOKED THE CAR TO THE COMPUTER, THEY COULD NOT DIAGNOSE A PROBLEM. IT HAS NOW HAPPENED SEVERAL MORE TIMES WITH NO EXPLANATION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10430154October 13, 2011
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING THE ELECTRONICS SHUT OFF AND THE ENGINE DIES AS IF ITS IN NEUTRAL. TOOK TO VOLVO SERVICE AND THEY SAID A CAN SOFTWARE UPGRADE WOULD SOLVE IT, THIS DID NOT SOLVE IT, IMMEDIATELY AFTER WE LEFT THE SAME THING HAPPENED WITHIN A FEW MILES, ENGINE SHUT DOWN, POWER WENT OUT, WHEN RESTARTED THE SRS AIRBAG ERROR CODE CAME ON AS WELL AS THE ABS BREAK FAILURE MESSAGE. I SEE YOU GUYS HAVE COMPLETED AN INVESTIGATION (PE10025) ON THIS BUT WHAT THE HECK IS BEING DONE ABOUT IT. THIS CAR IS VERY DANGEROUS TO MY WIFE AND NEWBORN!!!! THE CAR GOES FROM 70 TO 10MPH ON THE FREEWAY, HOW IS THIS NOT AS IMPORTANT AS THE ISSUE WITH TOYOTAS EXCESSIVE ACCELERATION PROBLEM, DOES SOMEONE NEED TO DIE BEFORE YOU GUYS TAKE THIS SERIOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428980October 6, 2011
POWER TRAIN
MY RECENTLY BOUGHT 2004 VOLVO XC90 T6 TRANSMISSION FAILED WHILE I WAS DRIVING ON A MAJOR HIGHWAY DURING RUSH HOUR. IT TOOK THE ENTIRE LENGTH OF THE LIGHT TO CROSS THE INTERSECTION AND SEVERAL NEAR-MISSES BY OTHER CARS. VOLVO REFUSES ANY RESPONSIBILITY FOR THE FAULTY TRANSMISSION AND AFTER FURTHER RESEARCH, I FOUND THAT THE TRANSMISSION WAS REPLACED AT 50,093 MILES IN 2008 WHILE UNDER WARRANTY BY A PREVIOUS OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428175October 2, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE FREEWAY AND THERE WAS A SLIGHT THUMPING NOISE AND THE ELECTRICAL SYSTEMS FAILED AND SHUTDOWN IN A SECOND. THE POWER WAS LOST AND THE VEHICLE CAME TO A SUDDEN HALT. LUCKILY I WAS ON THE RIGHT SIDE OF THE ROAD AND I HAD PULLED OVER TO THE SIDE OF THE ROAD. IT WAS VERY SCARY, AS I WAS ON THE FREEWAY IN THE NIGHT AND I COULD HAVE VERY WELL BEEN IN AN ACCIDENT CAUSING DAMAGE TO MY LIFE AND OTHERS. THE ELECTRICAL FAILURE CAUSED THE CAR TO LOOSE COMPLETE CONTROL OF THE SPEED AND THE CAR CAME TO AN IMMEDIATE HALT. THERE WAS A MESSAGE OF BREAK FAILURE FOR A SECOND BEFORE THE CAR SHUT DOWN COMPLETELY. REQUEST YOU TO PLEASE LOOK INTO THIS CONCERN AS IT IS A POTENTIAL SAFETY HAZARD. I HAVE RESEARCHED OVER THE INTERNET AND I READ THAT MOST OF THE OWNERS OF 2004/2005 XC90 ARE FACING SIMILAR ISSUES, WHICH IS VERY SCARY. KINDLY HELP US AND HELP SAVE LIVES. THANKING YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427723September 28, 2011
ELECTRICAL SYSTEM
DRIVING DOWN HIGHWAY AND ALL THE GAGES WENT OFF-- HAD SOME MINOR ELECTRICAL ISSUES FOR YEARS, TAIL LIGHTS NOT WORKING ONE TIME AND THEN OKAY. FINALLY DEALERSHIP SAID IT NEEDED A NEW CENTRAL COMPUTER. JUST PICKED UP THE CAR $1,100.00+ *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425693September 15, 2011
SEATS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT HEATER MALFUNCTION CAUSING SEAT TO MELT AND BURN UPPER LEG BUTTOCKS AREA. *KB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10423181September 3, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES ON THE VEHICLE FAIL INTERMITTENTLY, ESPECIALLY AT LOW SPEEDS (LIKE BACKING OUT OF A PARKING SPOT. WHEN THE PEDAL IS PUSHED IT FEELS LIKE A ROCK, WITH LITTLE DEPRESSION, AND VEHICLE DOES NOT SLOW. IF PRESSURE IS RELEASED AND PEDAL IS PUSHED A SECOND TIME, USUALLY THE BRAKING WILL FINALLY WORK. A REPAIR SHOP REPLICATED THIS WHEN PULLING THE VEHICLE OUT OF A BAY TO TEST DRIVE AND THEY LOST BRAKING AND NEARLY HIT A WALL. BREAKING AT HIGH SPEEDS (60MPH+) OFTEN RESULTS IN A STRONG PULL TO THE LEFT, AS IF THE LEFT BRAKE IS BRAKING MORE THAN THE RIGHT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422921September 1, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS BEGAN TO FLASH AND THE INSTRUMENT PANEL GAUGES AND WINDOWS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE CENTRAL CONTROL MODULE AND THE DRIVER INFORMATION MODULE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422946September 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2004 VOLVO XC90 WENT OUT WHILE I WAS DRIVING WITH MY CHILDREN IN THE CAR. THIS IS A WELL KNOWN DEFECT IN THIS CAR YET VOLVO HAS REFUSED TO RECALL THESE VEHICLES AND REPAIR THEM. THEY HAVE QUOTED US $7700 TO REPAIR AND REPLACE TRANSMISSION AND OTHER PARTS DAMAGED BY THE FAILED TRANSMISSION. DOES SOMEONE HAVE TO BE KILLED BEFORE SOMETHING IS DONE? THESE CARS NEED TO BE RECALLED AND VOLVO NEEDS TO TAKE RESPONSIBILITY FOR PUTTING IN DEFECTIVE TRANSMISSIONS. A SIMPLE WEB SEARCH WILL REVEAL THOUSANDS OF POSTS FROM OWNERS WITH THE EXACT SAME ISSUE WITH THESE FAULTY TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418619August 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 VOLVO XC90 WITH 78,000 MILES ON IT AND THE TRANSMISSION NEEDS TO BE REPLACED. THIS IS RIDICULOUS FOR SUCH A NICE CAR. I DON'T HAVE $5,000 TO REPLACE A TRANSMISSION. VOLVO NEEDS TO STEP UP TO THE PLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416525August 1, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD, THE VEHICLE WAS TURNED OFF. UPON RESTARTING THE VEHICLE, THE CONTACT RESUMED OPERATION CAUTIOUSLY. THE VEHICLE WAS TAKEN AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE DEALER REGARDING THE CAUSE OF THE FAILURE. THE MALFUNCTION OCCURRED AFTER DRIVING FOR AT LEAST ONE HOUR AT HIGHWAY SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415922July 26, 2011
POWER TRAIN
TRANSMISSION FAILURE, LOSS OF POWER AND POWER STEERING. UPDATED 07/28/11*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415211July 26, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 VOLVO XC90 TC. THE MILEAGE ON THE VEHICLE IS 54,000 APPROXIMATELY. AS OF 7/26 THE TRANSMISSION HAS FAILED, THE COST TO REPAIR IS 5,200 USD. THERE IS A KNOWN PROBLEM WITH THIS YEAR, MAKE, AND MODEL OF TRANSMISSIONS. VOLVO WILL NOT COVER THE COST OF REPAIRS NOR HAVE THEY ISSUED A RECALL FOR THIS WIDELY KNOWN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413291July 18, 2011
ELECTRICAL SYSTEM
I OWN A 2004 VOLVO XC90 T6 AND IT HAS BEEN A DISASTER THE LAST 4 YEARS. ONE DAY I WAS DRIVING ON I90 (NYST) WHEN MY CAR WHOLE DASHBOARD WENT OUT . IT WAS A MOMENT I CANT FORGET . I COULDN'T DO ANYTHING, I WAS DRIVING 65 MPH AND CAN ONLY FORCE MY CAR OFF THE ROAD BECAUSE I HAVE LOST CONTROL OF IT . THIS IS SAFETY ISSUE IN MY BOOK. NO ONE IS GOING TO DO ANYTHING UNTIL SOMEONE GETS HURT. I KNOW I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS RANDOM SHUT DOWN ON THE XC90'S . VOLVO TELLS ME THEY ARE UNSURE ON HOW TO FIX THE PROBLEM ... HOW CAN YOU BE UNSURE ABOUT A SAFETY ISSUE THAT PUTS MY LIFE ON THE LINE . I TAKE IT TO THE DEALER (NORTHTOWN OF BUFFALO) . THEY "FIXED" THE PROBLEM . NOW 3 MONTHS LATER ITS HAPPENING AGAIN. EVERYTIME I GET IN THIS CAR I AM UNSURE IF ITS GOING TO HAPPEN AGAIN. I NEED HELP AND MANY MORE CITIZENS OUT THERE ENCOUNTER THE SAME SITUATION. THIS IS NOT NORMAL . THANK YOU *TR *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410876July 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THE TRANSMISSION WAS REPLACED ON 1/27/2007, BECAUSE THE SEALS FAILED IN THE DRIVE TRAIN. THE CONTACT STATED THE FAILURE RECURRED AND WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THEY STATED THE TRANSMISSION FAILED AGAIN. THE CONTACT STATED THE TRANSMISSION WAS FIRST REPLACED UNDER WARRANTY, BUT THE MANUFACTURER STATED THE RECENT FAILURE WAS NOT A MANUFACTURERS DEFECT. THE CONTACT FEELS IT IS A MANUFACTURERS DEFECT BECAUSE THE TIME FRAME OF BOTH FAILURES WHICH WERE IDENTICAL. THE CURRENT MILEAGE ON THE VEHICLE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410357July 3, 2011
ELECTRICAL SYSTEM
AN ELECTRICAL FAILURE IN OUR 2004 XC90 OCCURRED LATE AT NIGHT WHILE WE WERE NEARING THE END OF A 60 MILE TRIP...AND IT ALMOST KILLED ME AND MY FAMILY. I WAS DRIVING HOME AT NIGHT AFTER ATTENDING A FIREWORKS SHOW IN SAN JOSE, CA AND FOR SOME REASON THE ENGINE STALLED DURING DE-CELLERATION AS I WAS CHANGING LANES WHILE EXITING THE FREEWAY. I FIRST NOTICED IT WHEN THERE WAS A LOSS OF HEADLIGHTS, THEN NO ACCELERATION PLUS A LOSS OF POWER STEERING/BRAKES. I WAS LUCKY TO WRESTLE THE CAR INTO A GAS STATION RIGHT OFF OF THE EXIT AS IT WAS COASTING TO A STOP. I TURNED THE KEY OFF, THEN ATTEMPTED TO RE-START THE VEHICLE...AND IT RE-STARTED RIGHT AWAY AND EVERYTHING WORKED FINE...SO I DROVE THE LAST 6 MILES HOME WITH NO ISSUE. I HAVE READ NUMEROUS COMPLAINTS FROM 2004 XC90 OWNERS AND CANNOT BELIEVE THERE HASN'T BEEN A MORE AGGRESSIVE RECALL ACTION AGAINST VOLVO FOR THIS ISSUE...OR THE TRANSMISSION FAILURE RATE. THIS IS LUDICROUS. I AM THANKFUL THAT IT HAPPENED LATE AT NIGHT WHILE WE WERE EXITING THE FREEWAY: UNDER OTHER CIRCUMSTANCES THE LOSS OF CONTROL OF THIS VEHICLE COULD HAVE HAD SERIOUS CONSEQUENCES. I AM ALSO THANKFUL IT WAS ME DRIVING WHEN IT HAPPENED...AND NOT MY WIFE. I DOUBT SHE COULD HAVE STEERED THIS VEHICLE WITH NO POWER TO THE STEERING OR BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410216July 1, 2011
PARKING BRAKE
THE CAR, INCLUDING ALL BRAKE COMPONENTS, WAS INSPECTED 3 WKS AGO. NINE DAYS AGO, THE EMERGENCY BRAKE SHOE BROKE AND THE PIECES FELL INTO THE WHEEL WORKS SO I COULD NOT DRIVE THE CAR. NOTE: IT HAD BEEN RAINING FOR A LONG TIME, SO THE MECHANIC SUSPECTS THE E-BRAKE CABLE RUSTED, FROZE LIGHTLY INTO THE "BRAKE" POSITION AND THE FRICTION RUBBED OFF THE ADHESIVE AND BROKE THE SHOE. THE CAR HAD BEEN DRIVEN THE PREVIOUS DAY FOR ABOUT 2.5 HOURS ON THE HIGHWAY WITH NO PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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