Volvo XC70 Complaints (2004)

101 consumer complaints on file.

#10393626March 29, 2011
SEATS
SEAT HEATER SHORTED OUT CAUSING FIRE IN SEAT FOAM RUBBER BURNING THROUGH SEAT COVER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10378836January 26, 2011
ELECTRICAL SYSTEM
COMPLAINT CENTERS ON A 2004 VOLVO XC70. AFTER A MINIMAL AMOUNT OF ONLINE RESEARCH, I FIND THAT THERE ARE MANY OWNERS WITH SIMILAR PROBLEMS. RECENTLY, AFTER DRIVING VEHICLE PAST INITIAL "WARM-UP" STAGE AN ELECTRONIC ANOMALY OCCURS AT RANDOM INTERVALS, AT SPEEDS RANGING FROM 1 - 65 MPH. THE ANOMALY ALWAYS INVOLVES A SUDDEN "JOLT" AS IF THE TRANSMISSION SLIPPED, AND IS ALSO CHARACTERIZED BY VARIOUS OTHER ELECTRONIC OCCURRENCES. THESE CAN INCLUDE "LEFT REAR DOOR OPEN" LIGHT, ALL INTERIOR LIGHTS ILLUMINATING, DRIVER'S SEAT HEATER TURNING ON, "SRS AIRBAG" URGENT MESSAGE, "BRAKE FAILURE" NOTIFICATION, AND LOSS OF ALL DASHBOARD INSTRUMENTATION INCLUDING LIGHTS AND TURN SIGNALS. ANY ONE OF THESE OCCURRENCES ARE AN IMMEDIATE ATTENTION-GRABBER WHILE BEHIND THE WHEEL AND CREATE A SITUATION DETRIMENTAL TO SAFE VEHICLE OPERATION. THIS PARTICULAR VEHICLE IS NOW AT AN AUTHORIZED VOLVO DEALER FOR THE SECOND TIME (HAD TO BE TOWED THE FIRST TIME) FOR THE SAME PROBLEM. DEALERSHIP PERFORMED SOFTWARE UPDATE FIRST VISIT WHICH DID NOT FIX PROBLEM. NOW DEALERSHIP THINKS IT MAY BE CENTRAL ELECTRONICS MODULE, A $1000+ FIX, WHICH MAY OR MAY NOT CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371982December 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE TRANSMISSION SLIPPED. THE FAILURE PERSISTED FOR APPROXIMATELY FOUR MONTHS BEFORE THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AND THE DEALER REPLACED THE TRANSMISSION. SHE THEN CONTACTED THE MANUFACTURER AND THEY WERE WILLING TO TAKE THE LIABILITY FOR A PORTION OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 57,544 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370465December 13, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD MAKE A VIOLENT JERK WHEN ACCELERATING AND DECELERATING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS ALSO A FAILURE WITH THE BRAKES. THE CONTACT NOTICED THE ABS LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL AFTER SHE TRIED TO DECELERATE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THERE WAS A FAILURE WITHIN THE ABS MODULE AND IT NEEDED TO BE REPLACED. THE REPAIRS FOR THE ABS MODULE HAD NOT BEEN PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. UPDATED 02/07/11 *BF UPDATED 02/14/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367948November 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO XC-70 (2004) TRANSMISSION PROBLEM - JERKY GEAR TRANSMISSION AT SLOWER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358044September 28, 2010
ELECTRICAL SYSTEM
THE EVENTS LEADING UP TO THE FAILURE OF MY VEHICLE (WHICH HAS OCCURRED 4 TIMES IN THE LAST 9 MONTHS) ARE DESCRIBED IN THIS VOLVO RECALL. HOWEVER, MY XC70 IS A 2004 BUT IS HAVING THIS IDENTICAL ISSUE. (A SOFTWARE GLITCH IS RESPONSIBLE FOR 11,993 VOLVO MODELS BEING RECALLED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA). THE CAMPAIGN INCLUDES MODEL YEAR 2008-2010 S80 MODELS, 2010 S60 MODELS, 2009-2010 XC70 MODELS, AND THE 2010 XC60, ALL RUNNING FAULTY SOFTWARE IN THEIR CENTRAL ELECTRONIC MODULES (CEM). ACCORDING TO NHTSA, THE SIGNAL FROM THE CEM MAY FAIL TO REACH THE FUEL PUMP ELECTRONIC MODULE (PEM), INHIBITING THE FUEL FROM REACHING THE ENGINE EVEN AS THE VEHICLE'S THROTTLE IS DEPRESSED. NORMALLY, THIS WOULD JUST RESULT IN AN ENGINE THAT FAILS TO START. HOWEVER, RESIDUAL PRESSURE IN THE SYSTEM MAY ALLOW THE VEHICLES IN QUESTION TO DRIVE A SHORT DISTANCE BEFORE THE ENGINE QUITS... AND IF THE VEHICLE STALLS IN CERTAIN CONDITIONS, A CRASH COULD OCCUR.) I TOOK MY CAR TO THE LOCAL DEALERSHIP AND WAS TOLD TO REPLACE THE CEM AT A COST OF $1200.00 AND THAT THEY WANTED ME TO KNOW THAT THEY WERE NOT EVEN SURE THIS WOULD FIX MY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357253September 23, 2010
POWER TRAIN:DRIVELINE
ANGLE GEAR FAILED WHILE DRIVING 15 MPH ON SIDE STREET. CAR HAD TO BE TOWED AND ANGLE GEAR IN TRANSMISSION REPLACED. CAR HAD PERFECT DEALER MAINTENANCE RECORD AND TRANSMISSION HAD JUST BEEN SERVICED 4000 MILES PRIOR TO FAILURE - EXACTLY AS MANUFACTURER SCHEDULE RECOMMENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353371September 1, 2010
ELECTRICAL SYSTEM
2004 VOLVO XC 70 ENGINE WITH 68,000 MILES, RUNNING POORLY, INOPERABLE; TOWED TO DEALER WHERE WIRING TERMINAL ENDS AT BOTH THROTTLE VALVE AND ENGINE CONTROL MODULE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352847August 30, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE CONTACT SCHEDULED AN APPOINTMENT FOR THE VEHICLE TO BE REPAIRED UNDER THE RECALL. THE CONTACT TRAVELED 55 MILES EACH WAY AND UPON ARRIVAL AT THE DEALER, SHE WAS ADVISED THAT THE PART WAS UNAVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED THE IDENTICAL PROBLEM ON A SEPARATE OCCASION WITH THE SAME DEALER. THE THIRD ATTEMPT FOR THE RECALL REPAIR; THE CONTACT HAD TAKEN THE VEHICLE TO A DIFFERENT DEALER WHERE THE RECALL REMEDY WAS PERFORMED; HOWEVER, AFTER THE REPAIR FUEL WAS LEAKING FROM THE VEHICLE ONTO THE GROUND. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THAT THE DEALER WOULD CORRECT THE RECALL REMEDY REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352491August 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
SHAKING OF VEHICLE, CLUNKING AND SLIPPING OF TRANSMISSION. TRANSMISSION FAILED. TRANSMISSION REPLACED WITH FACTORY REMANUFACTURED UNIT.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339079June 18, 2010
SUSPENSION:FRONT
2004 VOLVO XC70 WAGON, 89,000 MILES. FRONT LEFT COIL SPRING BROKE WHILE CAR PARKED IN DRIVEWAY (FINE PREVIOUS EVENING, OBVIOUS CLUNKING SOUND WHEN TURNING OUT OF DRIVEWAY IN MORNING). LOUD NOISE WHEN TURNING STEERING WHEEL, CAR NOT DRIVABLE. MECHANIC FOUND SPRING BADLY CORRODED, FRACTURED NEAR BOTTOM OF COILS. VOLVO DEALERSHIP'S PARTS DEPARTMENT INFORMED MECHANIC THEY WERE "STOCKING PLENTY OF SPRINGS." THIS VEHICLE HAD A SIMILAR BREAK IN THE LEFT REAR SPRING 8 WEEKS PREVIOUSLY. CAR IS USED AS COMMUTER VEHICLE AND HAS NEVER BEEN OFF-ROAD (4 WHL DRIVE SOLD AS "CROSS COUNTRY") OR USED IN COMMERCIAL SERVICE OR FOR CARRYING HEAVY LOADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329153May 6, 2010
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE HAVING ROUTINE WHEEL MAINTENANCE PERFORMED ON THE VEHICLE AN INDEPENDENT MECHANIC STATED THAT THE REAR DIFFERENTIAL HOUSING WAS CRACKED. HE WAS ADVISED BY THE MECHANIC THAT THE FAILURE WAS A POTENTIAL SAFETY RISK AND TO DRIVE THE VEHICLE WITH EXTREME CAUTION. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT A SAFETY ISSUE AND WOULD NOT OFFER ANY ASSISTANCE. THE CONTACT DID NOT BELIEVE THE VEHICLE WAS SAFE TO DRIVE AND WOULD NO LONGER DRIVE THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 89,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298221January 4, 2010
SUSPENSION
I HAD A COIL SPRING BREAK ON THE FRONT OF MY 2004 VOLVO XC70. I HAD IT REPLACED 3 WEEKS AGO. TONIGHT, ANOTHER COIL SPRING IN THE REAR PASSENGER SNAPPED (REALLY LOUD!!! I CAN'T IMAGINE FLYING METAL IS SAFE). I'M JUST GLAD NEITHER INCIDENT HAPPENED WHILE WE WERE DRIVING. THAT MAKES 2 COIL SPRINGS IN LESS THAN A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297448December 29, 2009
SUSPENSION:FRONT
DRIVING ~30MPH STRAIGHT ON SNOW COVERED ROAD. FRONT LEFT COIL SPRING FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295241December 10, 2009
FUEL SYSTEM, GASOLINE
I HAVE 70K MILES ON MY 2004 VOLVO XC70 AND NOTICED STRONG GASOLINE SMELL FROM THE GAS TANK AREA. THE CAR OFTEN WOULD NOT START, ESPECIALLY IF PARKED ON THE INCLINE. UPON INSPECTION, AN INDEPENDENT MECHANIC FOUND A GASOLINE LEAK AROUND THE GAS PUMP AREA AND SUGGESTED TO FIX IT AS A SAFETY HAZARD. THE GAS PUMP PIPE HAS A CRACK IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274793June 24, 2009
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2004 VOLVO XC70 WITH ONLY 53,000 MILES.ON JUNE 20TH, THE "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON WITH NO APPARENT CHANGE IN HANDLING OR ACCELERATION. THE LIGHT THEN WENT OFF 20 MINUTES LATER. THE NEXT DAY AFTER DRIVING FOR ABOUT 20 MINUTES, THE LIGHT CAME BACK ON THIS TIME ALONG WITH THE "CHECK ENGINE" LIGHT, AND THERE WAS VIRTUALLY NO ACCELERATION. I GOT THE CAR TO LIMP ALONG AT ABOUT 5 MPH WITH THE HAZARD LIGHTS, AND IT FINALLY STOPPED SO I PUSHED IT ON TO THE CLOSEST PARKING SPOT. THE LIGHT WENT OFF F4 HOURS LATER AND I WAS ABLE TO DRIVE IT HOME. I THEN TOOK IT INTO THE SERVICE DEALER. THE MECHANIC RAN THE DIAGNOSTICS ON THE COMPUTER AND THE CODE FOR THE THROTTLE ACTUATOR APPEARED. THEY WERE GOING TO CHARGE ME OVER $1,000 UNTIL I INSISTED THAT IT WAS COVERED UNDER THE 7 YEAR EXTENDED FACTORY WARRANTY PLAN. IT IS NOW GETTING FIXED AND SHOULD GET IT BACK TOMORROW BUT I HAVE READ ONLINE THAT THIS HAPPENS QUITE A BIT WITH THIS MODEL. I AM VERY SCARED TO DRIVE IT AGAIN ESP SINCE I HAVE A 5 YEAR OLD DAUGHTER. THE LAST THING I NEED IS TO HAVE THE CAR STALLED ON ME ON THE FREEWAY IN THE MIDDLE OF TRAFFIC. HELP! CAN MY CAR BE COVERED UNDER THE LEMON LAW? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273508June 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 XC70 WITH 56,000 MILES. RECENTLY, THE "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON WITH NO APPARENT CHANGE IN HANDLING OR ACCELERATION. THE LIGHT THEN WENT OFF THE NEXT TIME I DROVE THE CAR. A FEW DAYS LATER, THE LIGHT CAME BACK ON THIS TIME ALONG WITH THE "CHECK ENGINE" LIGHT, AND THERE WAS VIRTUALLY NO ACCELERATION. I GOT THE CAR TO LIMP ALONG AT ABOUT 5 MPH WITH THE HAZARD LIGHTS ON TO THE CLOSEST GARAGE, WHERE I LEFT IT OVERNIGHT. THE MECHANIC RAN THE DIAGNOSTICS ON THE COMPUTER AND THE CODE FOR THE THROTTLE BODY APPEARED. HE CLEANED THE THROTTLE BODY BUT INDICATED THAT MIGHT NOT TOTALLY SOLVE THE PROBLEM AND THAT IF IT NEEDED TO BE REPLACED IT WOULD HAVE TO BE DONE AT A DEALER. (OTHER THAN SEVERAL OIL CHANGES, ALL SCHEDULED MAINTENANCE HAS BEEN PERFORMED AT A VOLVO DEALER.) THE CAR WORKED WELL FOR ABOUT A WEEK AND THEN THE "CHECK ENGINE" AND "REDUCED ENGINE PERFORMANCE" LIGHTS CAME BACK ON. I TOOK THE CAR TO THE VOLVO DEALER. INITIALLY THEY COULDN'T FIND ANYTHING WRONG WITH IT, THEY DROVE IT ABOUT 20 MILES AND CLAIMED NO LIGHTS CAME ON AND THE COMPUTER DID NOT SHOW ANY DIAGNOSTIC CODES. THEY UPGRADED THE SOFTWARE TO SMOOTH OUT THE GEAR SHIFTING IN THE AUTOMATIC TRANSMISSION AND AT MY REQUEST DID THE 60,000 MILE SERVICING. THEN, WHEN I WENT TO PICK THE CAR UP, BOTH LIGHTS CAME BACK ON IN THE SERVICE DEPARTMENT IMMEDIATELY AFTER I STARTED THE CAR. THE SERVICE ADVISOR TOOK THE CAR BACK INTO THE SHOP, RAN THE DIAGNOSTICS AGAIN AND CONFIRMED THE THROTTLE BODY NEEDED TO BE REPLACED. CAR IS NO LONGER UNDER WARRANTY AND THE SERVICE ADVISOR INDICATED THERE WERE NO RECALLS FOR THIS ISSUE FOR THIS MODEL YEAR. AFTER A FEW DAYS IN THE SHOP, THE CAR IS NOW WORKING WELL BUT I NO LONGER TRUST IT - HAD THIS HAPPENED ON A HIGHWAY IT WOULD HAVE BEEN VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273068June 8, 2009
SUSPENSION:FRONT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WE HAD JUST DRIVEN ABOUT 200 MILES ON THE HIGHWAY AND PULLED INTO OUR HOTEL PARKING LOT. THE CAR WAS IN PERFECTLY FINE WORKING ORDER WITH NO INDICATION OF A PROBLEM. WHEN WE RETURNED TO THE CAR TO GO OUT, IT MADE A SCRAPING CLUNKING, SOUND FROM THE FRONT DRIVER'S SIDE WHEEL WHEN WE MOVED OR TURNED THE WHEEL. WE MANAGED TO GET IT TO A NEARBY REPAIR SHOP WHERE IT WAS DETERMINED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD SNAPPED WHILE IT WAS PARKED IN THE HOTEL PARKING LOT. THE COIL WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267291April 29, 2009
SUSPENSION:FRONT
CATASTROPHIC FAILURE OF FRONT PASSENGER COIL SPRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257563February 5, 2009
AIR BAGS
I HAD A CAR ACCIDENT YESTERDAY, CAR SLID ON ICE AND HIT TREE, TOTAL LOSS OF MY VEHICLE. I WAS DRIVING BY MY SELF, THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVER SIDE AIR BAG DID NOT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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