Volvo V60CC Complaints

26 consumer complaints on file.

#11752409July 23, 2026
SEAT BELTS
The contact owns a 2023 Volvo V60CC. The contact stated that while driving approximately 52 MPH, the vehicle drove over a small bump on the road, causing the front driver’s side seat belt to tighten and pull the contact closer to the seat by the neck after locking. The contact stated that the seat belt left a bruise on the neck after several seconds when the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The vehicle was taken back to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727981March 30, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Volvo V60CC. The contact stated that while driving at various speeds, the turn signals, the blind spot detection system, and the side cameras became inoperable. The failure was intermittent. The vehicle was taken to the dealer, where the infotainment system software update was performed on several occasions; however, the failure persisted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711626January 17, 2026
ENGINE
Hello, I currently drive a 2016 Volvo V60 Cross Country which falls under the year of recalled vehicles related to the piston ring issue outlined in the Buchanan, et al. v. Volvo Car USA, LLC, et al., Case No. 2:22-cv-02227. According to the suit Volvo is supposed to replace my oil piston rings if it falls under warranty which is under 100k miles. For Volvo to confirm if my vehicle was impacted they performed an oil consumption test back in March of 2023 in which my vehicle failed meaning the rings still needed to be replaced. Three years later and Volvo Cars Tacoma has still refused to replace the piston rings after multiple follow up attempts. I have also reached out to other Volvo dealers in the area to try and get the rings replaced, but no one ever returns my phone calls. The oil check symptom test was done on my vehicle at 81k miles meaning it still feel under warranty at the time they told me they needed to be replaced. Since then, I have pleaded with them multiple times to fix the issue for three years with zero success although they are LEGALLY required to fix this issue. I took my car in for a repair in November of 2025 and requested they fix the piston ring issue then when they had my vehicle for others repairs and they still refused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695764October 27, 2025
ENGINE
Currently on going, second time around with high oil consumption problems. Dealer is saying warranty is holding up repairs, warranty points finger at dealership, and Volvo refuses to address the massive safety problem with oil consumption cars by refusing to fix. I will never buy another Volvo, and strongly recommend anyone considering a Volvo to think about how they’re treating current customers with the known oil consumption problem (horribly).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683729August 28, 2025
ENGINE
The piston rings failed on the 5 cylinder engine. The car is not available for inspection as I got rid of it since it cost 16k to repair. My saftey and many others were put at risk as it would cause the engine to heat up excessively and possibly cause a friction weld of the pistons to the crank. This could imobilize the car during driving and cause a crash. I had the car inspected by a automotive tech and the piston rings were found to be at fault. I also had volvo themselves check snd they came to the same conclusion. They said this was normal on these cars. The warrenty company that I went through said they wouldn't cover piston rings. There was no warning about the piston ring problem other than after the fact when the engine drank all the oil and I got a low oil warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674520July 18, 2025
STRUCTURE:BODY
Occurring 7/10/2025 WATER LEAK CONCERN:: mildew smell coming from the vehicle, trunk is wet and smelling mildew. have gaps on the rear sunroof glass seal. recommend replacing rear sunroof glass seal, replaced all the drain hoses, remove all the carpets and dry them—water incursion may have affected electrical systems responsible for safety and driving. In Volvo's Service and Parts Business Technical Journal Title: Panoramic sunroof, sealing strip has a gap Ref No: TJ 35503.3.0 the description states: "If the customer complain about that the sealing strip in rear end of panoramic sunroof is too short, or if the short sealing strips cause water leaks into the care, please follow advice under Service. Replace the sealing strips and glue it in each end in according to the method in VIDA." Volvo has been aware of the poor panoramic sunroof design which can result in water incursion into the cabin of the vehicle. At no point has Volvo informed the customer or direct service departments to be proactive in addressing the sealing gaps. There is no mention of any maintenance or concerns in the car manual.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652043April 1, 2025
ENGINE
After piston rings were replaced 1 year ago, engine continues to burn too much oil. 4 quarts after 1800 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644397February 23, 2025
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
CONCERN: Volvo cars’ sunroofs are negligently designed, allowing sunroof drain obstructions to flood the vehicle’s internal electronics. This results in catastrophic and simultaneous system failures, including brake loss, airbag failure, and disabled traction control—posing an extreme and imminent safety risk. SUMMARY OF EVENTS: While driving at speed, I received a “BRAKE FAILURE / PLEASE STOP SAFELY” warning, followed by “ABS / ESC” and “SRS Airbag” failure messages. This led to a sudden and dangerous loss of braking power and airbag system failure, forcing me to pull over in an emergency maneuver. Diagnostics confirmed that water leaked into the car’s critical electronic systems via the sunroof. Like other manufacturers, Volvo sunroofs degrade over time and require drainage. However, Volvo’s design is fatally flawed—clogged drains lead to direct water ingress into the electronics, causing total vehicle system failure while in motion. No warning is provided before catastrophic failure occurs. This is not an isolated case. An identical failure occurred in our second Volvo (2020 V90 Cross Country), owned and operated in California. This proves a systematic design defect—the same critical safety failure occurred in two separate vehicles, in different environments, under identical circumstances. I am deeply alarmed by Volvo’s negligent sunroof drainage design, which puts drivers and the public at severe risk of fatal system failures. I am reporting this to NHTSA because I believe this fundamental design flaw in Volvo sunroofs endangers lives and demands urgent regulatory action. Thank you for your attention to this urgent safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625667November 16, 2024
POWER TRAIN
Front left axle shaft failed at 18,000 miles, producing noticeable noise and vibration when accelerating and turning to the right. The car has never been in an accident, nor has there ever been an incident (e.g., striking a curb) or other abuse that could have caused this failure. Fortunately I brought it into my local Volvo repair shop before further damage to the transmission and other connected parts. Test drive by the repair shop confirmed the vibration at various speeds and maneuvers. Cost to replace the axle was $1,056.75. I contacted the nearby dealer after diagnosis and before the repair. They said there was nothing they could do as the vehicle is out of warranty. I am in contact with Volvo corporate headquarters, who is saying the same thing. This is a defective product, not warranty, claim. It seems likely that this defect is not isolated to my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623702November 5, 2024
STEERING
Power steering cuts out intermittently. When I took the Volvo in for a recall (seatbelt Sept 5, 2024) I mentioned to Volvo that this was happening. I was told not to worry about it unless it was more consistent. After that it cut out for about a week. I took it in to my mechanic for a diagnostic, but it had started working again. I was told by the mechanic to save my money for a diagnostic and wait until the problem manifested itself again and park the car and call him. It was gifted t me by my son-in-law but I am afraid to drive it. But, unless I drive it the problem won't manifest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620501October 18, 2024
LANE DEPARTURE: ASSIST
While driving on the highway, Lane Keeping Assistance activated as my wife made room for a vehicle on the side of the highway. Ultimately, she ended up swerving into the middle lane and continued to feel as if she was fighting the car, swerving side to side, ultimately making contact with a car in the left lane. The vehicle is currently at a collision service center awaiting repair. Ultimately this feature seems to have contributed to, or frankly caused an accident with another driver. The system was ping-ponging the vehicle side to side attempting to find a lane. Two vehicles were involved in the accident. The actions of the lane keep assist were described to the police officer on scene, and also to our insurance company. The problem has not been reproduced, as the car is in a shop awaiting repair. The vehicle was inspected by an insurance representative for damage, however their assessment did not include the lane keeping assistance. We had noticed prior to the accident, a few times, that the lane keep assist seemed fairly aggressive. At times when it kicked in, it was a rather big surprise. The system is not exactly subtle. A system like this, that has the potential to surprise a driver to the point of losing control, or one that seems to wrestle for control, should not be on the road.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11583670April 17, 2024
VISIBILITY/WIPER
Driver’s side side view mirror moves to a different location each time car is entered/started. Saving pre-set location of mirror does not hold. Even after a repositioning and saving, or repositioning without saving, the mirror on left side is horizontally in a different spot. This is a safety issue as one usually expects mirrors to be where they were left previously using the mirror controls. Car has been into dealer multiple times for a fix which included both software and hardware attempts. Appears to be known problem based on on-line review. Mirror should stay in a fixed position unless driver wants to relocate. If not risk of visibility issue is large.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570555February 7, 2024
ENGINE
On [XXX], I was traveling back from North Carolina to Columbia Sc. While driving, I had my cruise control on ~78 mph and had a 4 foot Christmas tree on the top of my car. Suddenly, my car jolted and the car began to run funny. Almost run like there was sand. An alert also popped up on the dashboard that said something to the extent of “downshift or reduce speed” I was low on fuel and luckily the next exit was right there. I also scheduled an appointment with my local Volvo dealership as my car is under an extended warranty. I took my car to the dealership and at first they said it was total engine failure. But have since revised that after Volvo inspected it. Now they are reporting only the cylinder head and a valve is bent. However after researching this problem, it seems like a lot of 2016 Volvos have the same issue with oil consumption leading to massive engine problems. This worries me that the main issue is not being fixed as Volvo doesn’t want to spend money to fix the engines. However no recall for the 2016 Volvos has been posted despite this known issue that seems to only affect the 2016 Volvo. Has the NHTSA investigated this previously? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570569February 7, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, WHEELS
In the past two years, my car has had 3 wheel sensors fail. When a wheel sensor fails while driving, things can get dangerous. When this happens, the following systems immediately fail in a chain reaction of events: ABS system, ESC Control, tire pressure monitoring, and loss of power. It’s dangerous when it happens on the road because the brakes are not working and the accelerator won’t accelerate. I have to pull off the road immediately to get out of the way of traffic. This is the 3rd time it’s happened and I’ve only driven the car 9k miles since I bought it. That’s a very high fail rate for a seemingly important piece. The 3rd incident also triggered a “transmission service required” message. This car only has 37,600 miles on it. I rarely drive it. This should not be happening unless Volvo is using defective parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561268December 21, 2023
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I have an ongoing but intermittent problem with door and hatch releases on my 2022 Volvo wagon. The car has been looked at several times and the dealer can't find the problem. My hatch popped open while driving on RT 395 at 55. My doors either won't open from the outside or alternatively from the inside using the remote. Both remote keys have been tested with the same results. Driver's door and front passenger door are the most frequent problems. As soon as I click on upload my documents the link disappears. I have video of attempts to open the doors both from the inside and the outside. I am most concerned about being stuck inside the car in an emergency but outside in the city at night is also a concern. I was working in a high crime area in Baltimore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542948September 6, 2023
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
All of the sounds in the vehicle just stops. This has happened twice while driving the vehicle. No saftey warning sounds, no idiot light sounds, no turn signal sound and no radio. The vehicle still runs; however all the the safely ADAS systems remain silent. There are no warning sounds for any of Volvo's advanced safety systems. This is a series safety issue since there are no sounds; someone would have to constantly watch the dashboard instead of watching the road while one is driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522075May 15, 2023
ENGINE
Since 2021 my car has been burning excessive oil. I have recently discovered that a defect in the pistons of certain Volvo engines, including the one that is in my car, may be the cause for the excessive oil consumption. I am having check and add approximately add 1-2 quarts of oil every 1000 miles on a car that has only 70,000 on the odometer. The defects, according to a recent class action lawsuit may lead to potentially dangerous outcomes. I seek your assistance in getting help with this issue. I have provided all of the details of my concerns in the complaint which is attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489919October 19, 2022
AIR BAGS
I was involved in a motor vehicle accident in which I struck a bull moose on Route 2 eastbound in Leominster, MA. I was traveling at approximately 65Mph at the time of the strike. The primary area of impact was the driver's side. The moose struck the front radiator, rolled into the windshield, broke the glass and dented the A pillar, and crumpled the roof a bit as it rolled back and off of the vehicle. The steering wheel was badly damaged and actually stopped the body of the moose from further entering the vehicle and potentially killing me. The primary concern I have with this accident is that not a single one of the many air bags in the vehicle were deployed during the impact. The collision was hard enough that the steel-reinforced steering wheel was bent back like a taco. The front of the vehicle was badly damaged and my speed was less than 30Mph after the impact, after which I drove it into a ditch. I was luckily not badly injured, suffering only a broken nose and severe concussion from my face hitting the moose and/or the steering wheel. I feel like this could've been prevented if the air bags deployed properly since it was a fairly high speed impact.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11469982June 19, 2022
UNKNOWN OR OTHER
Rear tires tread started shredding off particularly on the outside edge. The passenger rear tire is bald on outside edge the driver side is bad but not as extreme.This only took 1,500 miles I don’t know the cause but with 150 miles to get home I switched the drive mode from comfort to eco and that might have slowed or stopped the issue.Pic1passenger rear pic2 drivers rear pic3 drivers front pic4 passenger front The first appointment I can get at the dealership is June 28,2022 but I plan on stopping by 6/19/22 to show him the issues and order new tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429712August 19, 2021
ENGINE
The 2016 Volvo V60 Cross Country started burning oil like crazy and the engine light went off. When I checked the levels, it was down multiple quarts. We have had all work done as detailed in the manual at the dealership. We took the car in and they said the Piston rings were damaged and that they had to replace those. Thankfully this was under warranty. They pushed back the repair for several months because this is such a systemic problem they were having a hard time getting the parts, and setting aside the time to do so many.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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