Volvo S80 Complaints (2000)

318 consumer complaints on file.

#767986October 2, 2002
ELECTRICAL SYSTEM:IGNITION
ALL ELECTRICAL POWER HAS BEEN SHUT OFF TO VEHICLE ON 4 DIFFERENT OCCASSIONS. THE FIRST TIME WAS WHILE ENTERING A RIGHT TURN LANE AT A SLOW SPEED. ALL POWER EQUIPMENT FAILED...NO POWER BRAKES, NO POWER STEERING, ETC. I WAS ABLE TO RESTART THE ENGINE WITHOUT DIFFICULTY AFTER TURNING THE IGNITION OFF (WITH THE TRANSMISSION IN NEUTRAL) AND STARTING IN A NORMAL FASHION. THIS FAILURE MODE AND RESOLUTION IS TYPICAL. THE SECOND TIME, I WAS TURNING LEFT ACROSS A FAIRLY BUSY INTERSECTION. FORTUNATELY, I HAD ENOUGH MOMENTUM TO CONTINUE WITHOUT BEING HIT BY ONCOMING TRAFFIC. THE THIRD TIME WAS IN AN ENCLOSED PARKING LOT AS I MADE A SLOW RIGHT TURN TO GO UP A RAMP. THE FOURTH TIME, AND THIS ONE WAS UNUSUAL, I WAS TRAVELLING ABOUT 45 MPH WHEN ALL THE FAILURE LIGHTS CAME ON FOR ABOUT 1 SEC. FORTUNATELY, THE POWER CAME ON BY ITSELF. IMAGINE THE CONSEQUENCES OF A TOTAL ELECTRICAL FAILURE AT 40+ MPH IN TRAFFIC...NO POWER TO THE BRAKES OR STEERING. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019073September 19, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER. IT WILL BE HARD TO GET VEHICLE TO START AGAIN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767298September 17, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
AIR INTAKE TUBE PROTRUDES BELOW THE BOTTOM OF THE ENGINE AND COMES IN CONTACT WITH HIGH SPOT IN THE ROAD. LEADS TO ABRASION AND FAILURE OF DRIVE BELT WITH SUBSEQUENT DESTRUCTION OF THE TIMING BELT AND CATASTROPHIC FAILURE OF THE ENGINE. LOSS OF ENGINE POWER UNDER NUMEROUS DRIVING CONDITIONS COULD EASILY LEAD TO A FATAL ACCIDENT. VOLVO REFUSES TO ACKNOWLEDGE THE PROBLEM, RECTIFY IT OR REIMBURSE CUSTOMERS. VOLVO HAS REDESIGNED ON LATER MODELS WITHOUT ADMISSION OF GUILT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017948September 5, 2002
SUSPENSION:FRONT:CONTROL ARM
NHTSA RECALL CAMPAIGN 00V238000- BALL JOINTS, VEHICLE IS EXPERIENCING AN UNKNOWN RATTLE WITH POSSIBLE BALL JOINT FAILURE. VEHICLE IS OUTSIDE THE RECALL SCOPE THAT WAS ISSUED BY VOLVO.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567205August 23, 2002
SUSPENSION, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
IN THE YEAR 2000 CONSUMER STATED THE UPPER BALL JOINTS WERE REPLACED UNDER RECALL (00V238000), HOWEVER ON AUG 12, 2002 WHILE DRIVING, THE DRIVER SIDE FRONT BALL JOINT FAILED, WHICH CAUSED OTHER DAMAGE TO THE VEHICLE, ALSO WHEN THE VEHICLE WAS IN THE DEALERSHIP HAVING THE RECALL PERFORMED, THERE WAS A NOISE COMING FROM THE FRONT SUSPENSION, THE DEALER INSTALLED O-RINGS AND BOLTS TO THE SUBFRAME.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762754June 6, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING TO WORK I HEARD A CLUNKING SOUND COMING FROM MY STEERING WHEEL AS I WAS GOING OVER THE FREEWAY OVERPASS THE STEERING WHEEL STUCK, I YANKED ON IT AS HARD AS I COULD UNTIL IT MOVED. I GOT OFF THE FREEWAY IMMEDIATELY AND PULLED OVER. I WAS SCARED AND CRYING, I SAT THERE TURNING THE STEERING WHEEL ABOUT 15 MINUTES. I CONTINUED VERY SLOW TO WORK APPROX. ANOTHER 10 MILES MAKING SURE THAT WHEN I HAD TO TURN I DID IT VERY SLOWLY. I CALLED EXCLUSIVELY VOLVO INFORMED THEM OF WHAT HAD OCCURRED AND I WANTED MY CAR TOWED IN TO BE CHECKED. I CONTACTED MY HUSBAND INFORMED HIM OF WHAT HAPPENED AND HE DECIDED THAR INSTEAD OF TOWING THE CAR HE WOULD COME AND GET THE CAR SINCE THE DEALER WASN'T THAT FAR. LATER THAT MORNING THE SERVICE MANAGER CALLED AND SAID " THE BOLT CAME OFF THE AIR BAG" AND INFORMED ME OF THE APPROX. COST. I COULD NOT BELIEVE THAT THEY WOULD CHARGE ME ANYTHING, IT WAS NOTHING THAT I DID TO CAUSE THE BOLT TO COME LOOSE. FRED HAD NO ANSWERS AS TO WHY THIS OCCURRED, HE DID AGREE THAT THIS WAS SOMETHING THAT SHOULD NOT OF HAPPENED YET HE WAS NOT CONCERNED ABOUT MY SAFETY OR THE PUBLICS SAFETY. I TOLD HIM TO FIX MY CAR AND SAVE ALL AND ANY PARTS NO MATTER HOW BIG OR SMALL. I CONTACTED MR. ROJAS THE GENERAL MANAGER OF THE SERVICE DEPT. AND EXPLAINED THE SITUATION TO HIM, HE HAD NO ANSWERS AS TO WHAT COULD OF HAPPENED AND HE AS FRED OFFERED NO INDICATION THAT THEY WOULD TAKE ANY MEASURES TO TRY AND FIND OUT. WHEN I PICKED UP MY CAR I ASKED FRED EXACTLY WHAT WAS DONE AND WHERE WAS THE PARTS, HE INFORMED ME THAT THEY SCREWED THE SAME BOLT BACK ON AND DUSTED OFF THE AIR BAG. I TOLD HIM THAT WAS UNACCEPTABLE BECAUSE THE BOLT CAME OFF FOR A REASON, ALL THE HARDWARE INCLUDING THE AIR BAG SHOULD OF BEEN CHANGED AND THE SITUATION LOOKED INTO, FRED'S RESPONSE WAS, "IT'S JUST LIKE IF THE BOLT CAME OFF YOUR LICENSE PLATE WE WOULD PUT IT BACK ON." I RESPONDED, MY ENTIRE LICENSE PLATE CAN FALL OFF AND IT WOULD NOT ENDANGER MY LIFE OR THE PUBLICS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009247May 6, 2002
AIR BAGS:SIDE/WINDOW
WHILE SLOWING DOWN ON WET PAVEMENT VEHICLE BEGAN TO SLIDE,AND CONSUMER BUMPED ANOTHER VEHICLE. BOTH PASSENGER'S SIDE AND DRIVER'S SIDE AIRBAGS DEPLOYED. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8008844April 30, 2002
ENGINE AND ENGINE COOLING:ENGINE
UPPER ENGINE MOUNT BROKE, CAUSING COOLANT RACK TO MALFUNCTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759599March 20, 2002
SUSPENSION:FRONT
SUSPENSION CONTINUES TO MAKE NOISES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757414January 28, 2002
VEHICLE SPEED CONTROL
VOLVO USA INVOLVED OVER 18 MONTHS WITHOUT RESULT. CAR EXTREMELY DANGEROUS. WILL SOMETIMES REFUSE TO ACCELERATE ON TURNS. WIFE PREGNANT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756482January 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT APPROXIMATELY 40 MPH ENGINE COMPLETELY SHUTDOWN WITHOUT WARNING, VEHICLE VERY DIFFICULT TO CONTROL WITH NO POWER TO MANEUVER OUT OF TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785830December 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN FULL THROTTLE IS APPLIED TO THE VEHICLE IN A STATIONARY POSITION, THE CALL PULLS BADLY TO THE RIGHT. CONSUMER HAS BEEN TOLD THAT THIS IS TORQUE STEER PROBLEM, WHICH COULD BE POTENTIALLY DANGEROUS, THE FRONT WHEEL DRIVE TRAIN IS UNABLE TO EVENLY DISTRIBUTE THE POWER PRODUCED BY THE TURBO SYSTEM. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756052December 26, 2001
SEAT BELTS:FRONT:RETRACTOR
THE RIGHT FRONT SEATBELT RETRACTOR LOCKS UNEXPETDLY. THIS CAN HAPPEN GOING OVER A BUMP, AROUND A CORNER OR ON LEVEL ROAD. WHEN THIS HAPPEMS IT USUALLY WILL NOT RELEASE REQUIRING THE SEATBELT TO BE REMOVED, ALLOWED TO RETRACT AND REFASTENED IN ORDER TO ALLOW THE NORMAL SLACK AND PLAY ASSOCIATED WITH MODERN SEAT BELT SYSTEMS. VOLVO HAS REPLACED THE SEATBELT ONCE BUT THIS DID NOT RESOLVR THE PROBLEM. IN A CALL TODAY TO VOLVO CUSTOMER SERVICE I WAS TOLD THAT THE DEALER WOULD HAVE TO ADRESS THIS ISSUE AND THE COMPANY COULD NOT. THE DEALER ALREADY TRIED BUT FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754859November 24, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE GAS FILLER WAS PUSHED INTO THE BODY OF THE CAR. IT IS NOT ANCHORED BY ANYTHING OTHER THAN THE RUBBER FLANGE AT THE FENDER LEVEL( JUST UNDER). WHEN PUSHED THRU AS HAPPENED IT COULD CAUSE THE TANK CONTENTS TO EMPTY AND BURN OR EXPLODE. THIS IS A VERY UNSAFE SETUP ON AN OTHERWISE SAFE VEHICLE. DEALER WAS PUT ON RECORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753644October 25, 2001
STEERING:LINKAGES, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SUSPENSION:FRONT
CAR HAS HAS MANY RETURNS TO DEALER IN FIRST 20,000 MILES FOR MECHANICAL PROBLEMS. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751586September 3, 2001
AIR BAGS:FRONTAL
I WAS HIT ON THE DRIVERS DOOR SIDE AT A SPEED OF ABOUT 25-30MPH AND MY AIR BAG DID NOT GO OFF. I SUSTAINED INJURIES IN THIS ACCIDENT. AND I FEEL AFTER MY DOOR HAD TO BE REPLACED AND THERE WAS DAMAGE TO MY LEFT FENDER AND THE STRUT WAS BENT AND NEEDED TO BE REPLACED. I FEEL THE AIR BAG SHOULD HAVE OPENED. I FEEL UNSAFE IN THIS CAR. PLEASE ADVISE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#893880August 8, 2001
ELECTRICAL SYSTEM
AFTER FIRST YEAR CONSUMER'S VEHICLE BEGAN TO EXPERIENCE ELECTRICAL PROBLEMS. WHILE DRIVING HOME ALL POWER WAS LOST. DEALER HAS BEEN CONTACTED FOR PROBLEM, BUT WAS UNABLE TO DUPLICATE PROBLEM. VEHICLE CURRENTLY NOT BEING DRIVEN. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749906August 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ENGINE AND CAR COMPLETELY SHUT DOWN ON 2 OCCASIONS (4/13/01 AND 7/27/01). MASS AIR FLOW SENSOR REPLACED INITIAL INSTANCE AND SOFTWARE UPDAED. IGNITION ND FUEL INJECTION FAULT TRACING. UNABLE TO ISOLATE CAUSE SECOND INSTANCE. INTERMITTENT COMMUNICATION FAULT AT ELECTRONIC THROTTLE MODULE. UNABLE TO DUPLICATE PROBLEM. REFUSE PICK-UP OF THE CAR AT ROYAL VOLVO SINCE VERY CONCERNED ABOUT SAFETY ISSUES. HAVE NOTIFIED VOLVO CUSTOMER SERVICES TWICE, VOLVO DEALERSHIP, NHTSA, OFFICE OF ATTORNEY GENERAL. THOROUGH LETTER BEING SENT TO NHTSA, CENTER FOR AUTO SAFETY, AND OFFICE OF ATTORNEY GENERAL ON 8/6/01. PLEASE THOROUGHLY REVIEW THE CONTENT. MAJOR CONCERNS----HAVE FOUND AT LEAST 6 OTHER INSTANCES OF THE SAME PROBLEM. WILL SEND ALL DOCUMENTATION IN THE EXPRESS LETTER BEING SENT. CALL IF ANY QUESTIONS AND LEAVE AN 800 NUMBER FOR RESPONSES. URGE YOU TO PLEASE TAKE NOTE....THIS ISSUE IS BROADER THAN MY OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749521July 31, 2001
SUSPENSION:FRONT
THE CAR WAS NOT ALINGED AND I WORE MY TIRES. I HAD TO PAY 1000.00 FOR A NEW SET. THE CAR STEREO HAS BEEN REPLACED THREE TIMES, CD WONT EJECT, POOR AUDIO QUALITY, LOTS OF CRACKLING. I STILL GET LOTS OF CLUNKING FROM THE FRONT END. THIS CAR IS NOT WORTH WHAT I PAYED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748653July 18, 2001
STRUCTURE:BODY:ROOF AND PILLARS, EXTERIOR LIGHTING:BRAKE LIGHTS, SUSPENSION:FRONT:CONTROL ARM
THERE IS AN OVERALL PROBLEM WITH THE S80 CARS. I HAVE BEEN TO THE DEALER ON MANY OCCASIONS FOR OTHER REPAIRS SUCH AS THE ROOF TOP COVER, BRAKE LIGHTS...BECAUSE OF THE BALL JOINTS AND THE ON AND OFF HUMING NOISE, I AM UNCOMFORTABLE DRIVING THE CAR BEYOND THE AREA. THE DEALER AND THE MANUFACTURER WERE CONTACTED. WE ONLY REQUESTED THE OTPIONS OF EITHER CANCELLING THE LEASE OR ANOTHER CAR SINCE MINE IS A LEMON...I WAS NOT SUCCESSFUL WHICH MADE ME WONDER IF THIS IS A SERIOUS ISSUE AND OTHERS ARE COMING FORWARD. I FELT THE NEED TO HIGHLIGHT THIS TO THE NTSB TO FOLLOW-UP WITH THE MANUFACTURER AND GET DATA ACCROSS THE COUNTRY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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