Volvo S80 Complaints (1999)

199 consumer complaints on file.

#732762September 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PEDAL WAS SLOWLY GOING LOWER BEFORE BRAKING OCCURRED. ORIGINAL PROBLEM WAS "FIXED" BY SERVICE ON 8/22/00, BUT SERVICE MANAGER STATED CAR NEEDED A NEW MASTER BRAKE CYLINDER, WHICH WAS SUPPOSEDLY ORDERED. PROBLEM BEGAN TO RE-OCCUR ON 9/22/00, AND CAR WAS DELIVERED TO SERVICE ON 9/26/00. AS OF NOW, IT HAS BEEN THERE 3 DAYS TO INSTALL A NEW MASTER BRAKE CYLINDER, ORIGINALLY DESCRIBED AS A 1-HOUR PROCEDURE. SUPPOSEDLY THE REPLACEMENT INSTALLED YESTERDAY, ALSO HAD THE SAME PROBLEM. AS OF NOW (AFTER 5 P.M., 9/28/00) THE SERVICE DEPARTMENT IS UNABLE TO DEFINITELY STATE THE PROBLEM HAS BEEN FIXED - - AND THERE MAY BE A SERIOUS PROBLEM WITH VOLVO MASTER BRAKE CYLINDERS (AND THEIR AVAILABILITY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731015September 11, 2000
STEERING:RACK AND PINION:RACK, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DEALER ADVISED CAR HAD A DEFECTIVE STEERING RACK, WHICH WAS REPLACED ALONG WITH ASSOCIATED "O" RINGS. ELEVEN DAYS AFTER WARRANTY WORK WAS COMPLETED, OWNER WAS DRIVING VEHICLE WHEN THE CAR CAUGHT ON FIRE. FIRE WAS ATTRIBUTED TO A "CRIMPED" O-RING. DEALER REPLACED THE O-RING AND HAS BEEN TEST DRIVING VEHICLE SINCE THEN. THE O-RING HAS CRIMPED AGAIN RECREATING THE SAME SCENARIO. OWNER IS NOW IN THE MIDDLE BETWEEN DEALER AND VOLVO POINTING FINGERS AT EACH OTHER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#730944September 10, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CAR WAS PARKED. FIRE STARTED UNDER HOOD. APPEARS TO BE AN ELECTRICAL SHORT. CAR WAS CONSIDERED A "TOTAL" BY THE INSURANCE CO.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#868886August 28, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE BACKING INTO A PARKING SPACE NOTICED VEHICLE WAS ON FIRE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#728934August 24, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE ATTEMPTING TO FILL THE FUEL TANK (3/4 EMPTY, 112 DEGREES F), THE TANK WOULD NOT ACCEPT FUEL. I REMOVED THE NOZZLE TO SEE IF THE FILLER WAS OBSTRUCTED, AND A GEYSER OF PRESSURIZED GASOLINE WAS EJECTED FROM THE FILLER NECK LASTING ABOUT FIVE SECONDS, AND DRENCHING MY CLOTHING AND THE GROUND IN A PUDDLE OF GASOLINE. FORTUNATELY THERE WERE NO IGNITION SOURCES PRESENT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868636August 24, 2000
STEERING: STEERING WHEEL/HANDLE BAR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHEN VEHICLE TURNS LEFT STEERING WHEEL BINDS UP. STEERING WHEEL DOES NOT ALLOW VEHICLE TO MAKE A FULL LEFT TURN. WHILE ATTEMPTING TO TURN LEFT, VEHICLE WILL GO HALF WAY, AND CONSUMER IS FORCED TO REVERSE AND MOVE STRAIGHT. DEALERSHIP IS UNABLE TO REPRODUCE PROBLEM, AND ISSUE A REMEDY. ALSO, CONSUMER ATTEMPTED TO FILL THE GAS TANK W/ FUEL WHEN IT WAS 3/4 OF A WAY EMPTY. GAS NOZZLE WOULD NOT PUMP THE GAS AS IF THE TANK WAS FULL. SO CONSUMER PULLED THE FUEL PUMP OUT, AND FUEL STARTED TO SQUIRT OUT ON CONSUMER, AND A PUDDLE ON THE FLOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727347August 9, 2000
VEHICLE SPEED CONTROL
I APPROACHED A PARKING SPACE AT APPROXIMATELY 5 MPH, WITH MY FOOT ON THE BRAKE PEDAL, HOWEVER, SUDDENLY IT ACCELERATED IN SPITE OF MY FOOT PRESSING VERY HARD ON THE BRAKE PEDAL. I TRIED TO MANEUVER THE CAR WITH MY FOOT STILL ON THE BRAKE TO AVOID HITTING OTHER PARKED CARS AND FINALLY HIT BUSHES AND A SMALL TREE WHICH UPLIFTED THE FRONT WHEELS OFF THE GROUND AND STOPPED THE CAR. AT THAT POINT, THE IGNITION WAS TURNED OFF. THERE WERE HEAVY TRACK MARKS ON THE HARD SURFACE AS WELL AS ON THE GRASS LAWN, SUGGESTING THAT THE REAR WHEELS WERE LOCKED UP. I ESTIMATED $6,000 DAMAGE TO MY CAR AND PARKING AREA PROPERTY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#867242August 8, 2000
SUSPENSION:FRONT:CONTROL ARM
VEHICLE EXPERIENCED A PROBLEM WITH BALL JOINT FAILURE, CAUSING A DISCONNECTION DUE TO A FAULTY PART. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THEY WERE AWARE OF THIS PROBLEM. COULD NHTSA SHARE SOME LIGHT ON THIS MATTER. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726344August 1, 2000
SUSPENSION:FRONT
THERE WAS A NOISE IN THE FRONT SIDE LEFT WHICH TURNED OUT TO BE SOMETHING RELATED TO THE SUB-FRAME. HOWEVER THERE IS STILL A RATTLE IN THE FRONT END WHICH I HAVE BEEN TOLD THAT ALL THE CARS HAVE. HOWEVER THE S70 LOANER CARS THEY PROVIDE DO NOT HAVE IT. THE RADIO AM PROBLEM IS FUSTRATING, AND THIS NEW PROBLEM WITH THE DOOR LOCKS JUST ADDS ICEING TO THE CAKE. I HAVE BEEN TOLD THE PART FOR THE RADIO IS NOT AVAILABLE, SO THEY WILL TRY AND MAKE IT WORK SOMEHOW. I AM JUST WAITNG FOR THE NEXT PROBLEM. THIS IS MY FIRST AND LAST VOLVO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866124July 27, 2000
SUSPENSION:FRONT:WHEEL BEARING
FRONT WHEEL FELL OFF THE AXLE DUE TO GREASE SEAL, AND ALLOWED WATER TO GET INTO THE BEARING AND CORRODED IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725262July 11, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY
CAR DEVELOPED A PRONOUNCED FRONT-END "SHIMMY" NOT UNLIKE WOULD BE FELT WITH AN UNBALANCED WHEEL. DEALERSHIP CONFIRMED THAT THE TIE ROD WAS ABOUT TO FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724593June 26, 2000
AIR BAGS:FRONTAL
AIR BAGS DEPLOYED WHILE CAR WAS IN "PARK" AND WITH NO IMPACT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#721272April 10, 2000
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT
IN OCTOBER 1999, I BEGAN NOTICING A CLUNKING NOISE EMINATING FROM BENEATH THE DRIVER'S-SIDE FOOTWELL, WHEN THE VEHICLE IS PLACED IN REVERSE, OCCASIONALLY WHEN ACCELERATING, BRAKING AND WHEN THE VEHICLE IS DRIVEN OVER ROUGHER ROAD SURFACES. THE CLUNKING NOISE IS ALSO HEARD WHEN APPROACHING AN INCLINE AND CRESTING A HILL AS WELL. I REPORTED THIS CLUNKING NOISE PROBLEM TO RAMSEY VOLVO (SELLING/SERVICING DEALER) ON 10/13/1999. THE DEALER REPLACED THE LEFT-REAR SUBFRAME MOUNT AND SECURED IT USING JB WELD, PER VOLVO SERVICE BULLETIN. ALMOST IMMEDIATELY AFTER THE REPAIR, THE CLUNKING NOISE RETURNED. ON 10/18/1999, RAMSEY VOLVO AGAIN REPLACED THE LEFT-REAR SUBFRAME BUSHING , THIS TIME USING A DIFFERENT ADHESIVE, AS RECOMMENDED BY VOLVO CARS OF NORTH AMERICA. THE DEALER ALSO REPLACED A DEFECTIVE SWAY BAR END LINK. THE CLUNKING NOISE RETURNED A WEEK LATER. ON 10/26/1999, I ALERTED VOLVO CARS OF NORTH AMERICA OF THIS RECURRING PROBLEM AND REQUESTED THAT THEY ASSIST IN THE THE REPAIR OF THIS VEHICLE. MY REQUEST FOR ASSISTANCE WENT UNANSWERED FOR SEVERAL MONTHS. ON FEBRUARY 3, 2000 VOLVO CARS OF NORTH AMERICA RECOMMENDED I AGAIN BRING MY VEHICLE TO RAMSEY VOLVO FOR REPAIR OF THE CLUNKING NOISE. I BROUGHT THE VEHICLE IN ON MARCH 16, 2000, THE DEALER CLAIMS THAT THE CLUNKING NOISE HEARD WHEN PLACING THE VEHICLE IN REVERSE, WAS CAUSED BY THE FRONT BRAKE CALIPERS AND IS CONSIDERED TO BE "NORMAL" AND DID NOT ANY OTHER CLUNKING NOISES WHILE DRIVING THE VEHICLE. I AGAIN CONTACTED VOLVO CARS AND REQUESTED THE VEHICLE REPAIRED OR REPLACED IF THE NOISE PROBLEM CANNOT BE ELIMINATED. ON MARCH 30, 2000, THE VEHICLE WAS ROAD-TESTED BY THE VOLVO CARS OF NORTH AMERICA FACTORY REPRESENTATIVE. VOLVO CARS OF NORTH AMERICA CONCLUDED THAT THE CLUNKING NOISE HEARD WHEN PLACING THE VEHICLE IN REVERSE WAS A NORMAL CHARACTERISTIC OF THE S80. HOWEVER, THE VOLVO REPRESETATIVE CLAIMS HE DID NOT HEAR ANY CLUNKING NOISE FROM THE FRONT-END OF THE VEHICLE WHEN DRIVING. THIS CONCLUSION IS FALSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551710April 4, 2000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
SRS WARNING LIGHT CAME ON DUE TO FAULTY SRS CRASH SENSOR FAILURE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856843February 14, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING BETWEEN 55-60 MPH DRIVER WENT TO PASS VEHICLE WHEN ACCELERATOR PEDAL BECAME STUCK AND WENT TO FLOOR, DRIVER TURNED OFF IGNITON AND THEN PEDAL CAME BACK UP.DEALER COULD NOT REPRODUCE DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718578February 10, 2000
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT
THIS MODEL VOLVO HAS A WELL DOCUMENTED SUBFRAME BUSHING PROBLEM. THE FRONT SUBFRAME BUSHINGS WERE REPLACED AT NILS SEFELDT VOLVO IN DALLAS. THE MECHANIC THAT REPLACED THESE BUSHINGS CUT THE SUBFRAME. BUSHINGS WERE INSTALLED, THE CAR WAS BADLY OUT OF ALIGNMENT, WAS REALIGNED AT AUTOBAHN VOLVO IN FORT WORTH - A FEW WEEKS LATER - THE VEHICLE WAS BACK AT AUTOBAHN VOLVO FOR MAINTENANCE AND BRAKE NOISE PROBLEMS WHEN IT WAS DISCOVERED THAT THE SUBFRAME WAS CUT BY THE MECHANIC AT NILS SEFELDT - VOLVO ORDERED THE SUBFRAME REPLACED. AT THE VERY LEAST ANY OTHER S80 THAT UNDERWENT A SUBFRAME BUSHING REPLACEMENT AT NILS SEFELDT, ESPECIALLY BY THE MECHANIC THAT "REPAIRED" MINE - SHOULD BE INVESTIGATED. THE STEERING WAS "SQUIRRELLY" AND I SUSTAINED VERY MINIMAL PROPERTY DAMAGE WHEN CONTACT WAS MADE WITH A MINIVAN IN A HIGHWAY DRIVING INCIDENT PRIOR TO THE REPLACEMENT OF THE SUBFRAME. IN ADDITION, ON ABOUT A DOZEN OCCASIONS, WHEN I'M TURNING THE CAR OFF, THE MESSAGE "SRS AIRBAG SERVICE URGENT" APPEARS IN THE MESSAGE DISPLAY. THE MESSAGE DOES NOT STORE AND THE COMPUTER DOES NOT RETAIN IT. NEITHER NILS SEFELDT OR AUTOBAHN HAVE BEEN ABLE TO DUPLICATE THE PROBLEM OR CORRECT IT. I'M CONCERNED THAT THE AIRBAG SYSTEM - VERY COMPLEX ON THIS PARTICULAR CAR - FRONT, SIDE AND SIDE CURTAINS MAY DEPLOY. I HAVE REQUESTED ASSISTANCE FROM VOLVO TO REPLACE THE VEHICLE, NOT ENGAGE IN A BUYBACK AT THIS TIME, BUT VOLVO REFUSES TO CONSIDER THAT AS AN OPTION. IT TOOK 16 MONTHS TO CORRECT A NUISANCE PROBLEM WITH THE BRAKES AS WELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558408January 4, 2000
TIRES:SIDEWALL
THE MICHELIN TIRE (P336/50R17) EXPERIENCED A BLOWOUT, THE CONSUMER OBSERVED A 3" CUT IN THE SIDEWALL AFTER AVOIDING A POT HOLE, THREE DAYS LATER WHILE DRIVING A LOANER WITH MICHELIN TIRES, ANOTHER BLOWOUT OCCURRED WHEN THE CONSUMER AVOIDED HITTIN A BALL THAT ROLLED INTO THE STREET. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549987December 16, 1999
SEAT BELTS:FRONT:ANCHORAGE
THE SEAT BELT WAS IMPROPERLY ADJUSTED CAUSING DISCOMFORT AND SAFETY PROBLEM. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853218November 22, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, AIR BAGS:SIDE/WINDOW, AIR BAGS:FRONTAL
POWER WINDOWS WOULD ACT SPORADICALLY, GOING UP OR DOWN WHENEVER THE BUTTON IS USED. SOME TIME WOULD PARTIALLY GO UP OR DOWN THEIR ITS OWN. TAKEN VEHICLE TO DEALERSHIP TWICE. THE 2ND TIME THE MECHANIC GOT INSIDE OF VEHICLE & CLOSED DOOR, AIR BAGS DEPLOYED. HAD NO INDICATION OF WHY. DEALERSHIP HAVING VOLVO REPRESENTATIVE TO CHECK VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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