Volvo S60 Complaints (2002)

186 consumer complaints on file.

#10086249August 5, 2004
TIRES, SUSPENSION
I PURCHASED A 2002 S-60 AWD IN THE FALL OF 2002, LESS THAN 90 DAYS LATER I DEVELOPED A VIBRATION. THE DEALER COULD FIND NOTHING WRONG. I TOOK IT TO A REPUTABLE TIRE DEALER AND HAD AN ALIGNMENT AS WELL AS THE PIRELLI TIRES BALANCED. I HAVE HAD THE VEHICLE ALIGNED TWICE SINCE PURCHASE. I HAVE HAD THE TIRES BALANCED APPROX. 10 TIMES. I HAVE HAD TWO BLOW-OUTS, DESTROYING ONE WHEEL. BOTH BLOW-OUTS REQUIRED A NEW TIRE. DURING ALL OF THIS THE VIBRATION COULD NOT BE CORRECTED BY EITHER THE LOCAL TIRE COMPANY NOR THE DEALER. I WAS INSTRUCTED TO PURCHASE NEW TIRES AS ONE OF THE PIRELLIS HAD SIDEWALL SEPARATION AND ONE HAD A BUBBLE, THE OTHER TWO TIRES WERE RELATIVELY NEW AS I HAD TO PURCHASE THEM AFTER THE BLOW-OUTS, MY VEHICLE HAD LESS THAN 20,000 MILES. I REPLACED THE PIRELLI TIRES WITH TOP OF THE LINE NOKIANS, THE VIBRATION WAS STILL THERE. I WAS THEN TOLD MY PROBLEM WAS THE NEW TIRES!! I'M CURRENTLY USING A LOANER S-60 AND DO NOT HAVE FINAL RESULTS YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065494April 5, 2004
TIRES
UPON MERGING ONTO THE HIGHWAY AT 35 MPH, THE FRONT PASSENGER SIDE TIRE BLOW OUT. THIS ALMOST RESULTED IN LOST OF CONTROL OF THE VEHICLE. THIS WAS CAUSED BECAUSE THE TIRE LEAKED AIR. THE CONSUMER ATTEMPTED TO REPLACE THE BLOWN OUT TIRE WITH THE SPARE, BUT THE SPARE WAS LEAKING AIR ALSO. THE CAUSE OF THE TIRE LEAKING AIR HAD NOT BEEN DETERMINED, HOWEVER ROAD HAZARD HAD BEEN ELIMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065495April 5, 2004
SUSPENSION
WHEN MAKING A SHARP TURN THE VEHICLE FELT LIKE IT WAS TAILING AND DID NOT TRACK PROPERLY. IT ALSO FELT LIKE IT WAS GOING TO SPIN OUT OF CONTROL. THE DEALERSHIP HAS BEEN CONTACTED SEVERAL TIMES, BUT THE CAUSE OR A REMEDY TO THE PROBLEM HAD NOT BEEN FOUND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063066March 12, 2004
TIRES:SIDEWALL
WHILE VEHICLE WAS PARKED REAR SIDE TIRE SIDEWALL SEPARATED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060773March 8, 2004
TIRES
I HAVE A 2002 VOLVO S 60 AWD WITH THE OPTIONAL 17" X 7.5" "THOR" WHEELS AND PIRELLI TIRES. I HAVE BEEN THROUGH 3 SETS OF PIRELLI TIRES IN LESS THAN 20,000 MILES. PIRELLI IS NOT INTERESTED IN THIS ISSUE AS REPEATED ATTEMPTS TO CONTACT THEM HAVE PROVEN UNSUCCESSFUL. DUE TO THE ONGOING PROBLEMS I AM HAVING WITH MY VEHICLE'S TIRES, I HAVE BEEN RESEARCHING THE PIRELLI TIRES COMBINED WITH THE VOLVO S 60 AWD AND HAVE FOUND MANY ALARMING STORIES REGARDING SAFETY CONCERNS WITH MY VEHICLE COMBINED WITH THE PIRELLI TIRE. MANY SOURCES INDICATE PROBLEMS WITH PIRELLI TIRES, ESPECIALLY ON THE S 60 AWD WITH 17" WHEEL OPTION. I AM ON MY 3RD SET OF PIRELLI TIRES, MY CURRENT SET OF TIRES HAVE BEEN BALANCED BY THREE DIFFERENT PIRELLI DEALERS AND I AM STILL EXPERIENCING PROBLEMS WITH WARPING AND CUPPING, TO THE EXTENT THAT MY FRONT TWO TIRES NEED TO BE REPLACED AGAIN. I SEE THAT THERE IS A STRONG POSSIBILITY THAT I COULD EXPERIENCE A TIRE BLOW-OUT BECAUSE OF THE WEAKENED SIDE WALLS THESE TIRES RIDE ON COMBINED WITH THE WEIGHT OF MY S60 AND IT'S AWD SYSTEM. IN MARCH OF 2002, DUE TO LOOSING CONTROL OF MY 2002 S60 AWD, I WAS INVOLVED IN A SERIOUS TRAFFIC ACCIDENT THAT RESULTED IN AIRBAG DEPLOYMENT. IT WASN'T UNTIL AFTER MY ACCIDENT THAT I HAD LEARNED THE REASON I LOST CONTROL OF MY VEHICLE. APPARENTLY, LOST CONTROL OF MY VEHICLE BECAUSE OF A FRONT TIRE SIDE-WALL BLOW OUT, THIS OCCURRED BECAUSE OF A RAPID LANE CHANGE I WAS FORCED TO MAKE TO AVOID A OUT-OF-CONTROL DRIVER. BECAUSE OF MY ONGOING TIRE PROBLEMS AND RECENT RESEARCH THAT I HAVE CONDUCTED, I HAVE NOW REALIZED THAT THERE IS INDEED A SERIOUS SAFETY ISSUE WITH MY TIRES. THIS IS SHOCKINGLY REMINISCENT OF THE FORD EXPLORER / FIRESTONE TIRE INCIDENTS. PLEASE INVESTIGATE THIS SITUATION IMMEDIATELY ON ALL S 60 AWD 7" WHEEL/PIRELLI TIRE FITMENTS. I AM SERIOUSLY CONCERNED WITH THIS SAFETY FLAW THAT VOLVO HAS OBVIOUSLY OVERLOOKED AND FEEL THAT YOUR IMMEDIATE ATTENTION TO THIS MATTER COULD LEAD TO PREVENTABLE INJURY OR EVEN DEATHS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10061129February 23, 2004
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AXLE ASSEMBLY
STEERING WHEEL FROZE AND VEHICLE COULD NOT ACCELERATE. TOWED TO THE DEALER WHO FOUND OUT THAT THE CAUSE WAS A DEFECT IN THE AXLE. *LA WHEN THE CONSUMER MANAGED TO PULL OVER AND PLACED THE VEHICLE INTO PARK, THE VEHICLE CONTINUED TO MOVE. ON A SEPARATE OCCASION, THE IGNITION CHIP HAD TO BE CHANGED BECAUSE THE VEHICLE WOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059433February 19, 2004
TIRES
WITH ONLY 6,000 MILES ON THE VEHICLE, FRONT LEFT TIRE SEPARATED FROM THE RIM. UPON INSPECTION, THEY SAID NOTHING WAS WRONG. (NAR) *LA *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055217February 19, 2004
POWER TRAIN:AXLE ASSEMBLY, ELECTRICAL SYSTEM:IGNITION
THE VEHICLE EXPERIENCED PROBLEMS WITH IT'S STEERING AND GAS PEDAL. WHEN THE VEHICLE WAS PLACED IN PARK IT CONTINUED TO MOVE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM THE IGNITION CHIP HAD TO BE REPLACED, BECAUSE THE VEHICLE FAILED TO START. WHILE DRIVING, THE CONSUMER WAS UNABLE TO CONTROL THE VEHICLE, THE VEHICLE WOULD ACCELERATE, THE STEERING WHEEL WAS FROZEN AND THE WINDOWS WERE UNCONTROLLABLY MOVING UPWARD AND DOWNWARD, WHEN THE CONSUMER PLACED THE GEAR INTO PARK, THE VEHICLE CONTINUED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THERE WAS A DEFECT WITH THE AXLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052930January 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY VOLVO 2002 S60 AWD I EXPERIENCE WHAT IS REFERRED TO AS AN ENGINE FLARE. WHILE CAR SHIFTS AUTOMATICALLY FROM GEAR TO GEAR THE ENGINE WILL RACE AND THE TACHOMETER NEEDLE WILL JUMP. THE CAR WILL LURCH FORWARD ONCE THE GEAR FINALLY CATCHES. THIS CAN HAPPEN WHEN THE CAR IS COLD OR HOT. IT CAN OCCUR AT ANYTIME AND ANY GEAR. IT HAS ALSO HAPPENED WHILE STEPPING ON THE BRAKE. I HAVE BEEN EXPERIENCING THIS PROBLEM SINCE FEB. 2002 AND VOLVO STILL HAS YET TO FIX IT. I HAVE MADE NUMEROUS CALLS TO VOLVO N.A. AND THE DEALER VOVLOVILLE OF MASSAPEQUA, NY. THE DEALER TELLS ME THAT THEY ARE STILL WAITING TO HEAR FROM VOLVO N.A. AND VOLVO N.A. CONTINUES TO TELL ME THAT THEY ARE LOOKING INTO IT BUT THEY NEVER CALL ME BACK WITH ANY INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052667January 8, 2004
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD MANY PROBLEMS WITH THE TRANSMISSION, CAR WILL STALL IN TRAFFIC, CAR WOULD NOT START AT ALL. THIS CAR HAS BEEN IN SERVICE MANY MANY TIMES. THE PROBLEMS PERSIST. I HAVE SENT 9 EMAILS TO THEIR HEAD QUARTERS SINCE 12/5, NO REPLY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040243December 10, 2003
ELECTRICAL SYSTEM, STRUCTURE, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), SUSPENSION
WHILE DRIVING AT HIGH SPEEDS, THE REAR OF THE VEHICLE WOULD SPIN IF THE VEHICLE WAS TURNED TOO FAR IN EITHER DIRECTION. THE DEALER COULD NOT DETERMINE THE PROBLEM, BUT THERE WAS A LACK OF STABILITY IN THE REAR OF THE VEHICLE. *AK THE CONTROL ARM BUSHING WAS REPLACED. THE CONSUMER STATED THAT THE VEHICLE LOST CONTROL,THE CONSOLE HAD FAILED, THE LOCKS HAD BECOME INOPERATIVE, GRINDING NOISES WOULD OCCUR ON SHARP TURNS, AND THE VEHICLE WOULD LOSE TRACTION. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046640November 4, 2003
TIRES
VEHICLE HAS THREE TIRES THAT HAS BUBBLES ON THE SIDEWALLS. *MR THE CONSUMER EXPERIENCED A BLOWOUT AFTER HITTING A BUMP. IN THE FOLLOWING MONTHS, THE CONSUMER EXPERIENCED 3 TIRES WITH BUBBLES ON THE SIDEWALLS. (ONE TIRE HAD A BUBBLE THE SIZE OF THE CONSUMERS FIST) THE SIDEWALL WAS SAID TO BE TOO SOFT AND CAUSED THE RIMS TO BEND. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045401November 4, 2003
VEHICLE SPEED CONTROL
"ENGINE SYSTEM SERVICE REQUIRED" MESSAGE INTERMITTENTLY APPEARED IN MESSAGE WINDOW, WITH CAUTION SIGN (LIGHTED ORANGE TRIANGLE). GAS PEDAL POSITION SENSOR FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039947September 15, 2003
TIRES:TREAD/BELT
CONSUMER STATED ALL FOUR TIRES HAD TO BE REPLACED DUE TO PREMATURE WEAR AT 2300 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036711August 27, 2003
SEATS, ELECTRICAL SYSTEM, POWER TRAIN:MANUAL TRANSMISSION
1) DRIVER'S SEAT SHIFTS REARWARD ON ACCELERATION AND SHIFTS FORWARD ON BRAKING. DEALER HAS ATTEMPTED TO FIX THIS PROBLEM 3 OR MORE TIMES, BUT IT RE-PPEARS SHORTLY AFTER REPAIR. THIS IS A SAFETY ISSUE.*AK 2) VEHICLE DIFFICULT TO SHIFT GEARS (MANUAL TRANSMISSION). GEAR CHANGES ARE VERY 'JERKY', THE VEHICLE CANNOT BE SHIFTED SMOOTHLY. VOLVO RECOMMENDS LETTING THE CLUTCH SLIP MORE, BUT THIS ONLY MASKS THE PROBLEM. 3) VOLVO ACKNOWLEDGES AN ELECTROMAGNETIC RADIATION PROBLEM WITH THIS VEHICLE, BUT REFUSES TO FIX IT. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036611August 26, 2003
TIRES:SIDEWALL, WHEELS:RIM
I HAVE A 2002 VOLVO S60 AWD WITH PIRELLI P6 TIRES. BACK IN JANUARY I HAD A BLOWOUT AFTER HITTING A BUMP IN THE ROAD. NOW THE 3 REMAINING TIRES HAVE DEVELOPED LARGE BUBBLES IN THE SIDEWALLS. ALL 4 OF MY RIMS ARE BENT. I HAVE COMPLAINED TO VOLVO AND PIRELLI TIRE. THEY BLAME THE ROAD CONDITIONS IN THE NORTHEAST. THEY OFFERED NO ASSISTANCE. I HAVE FOUND OTHER PEOPLE WITH THE SAME COMPLAINT. OVER THE WEEKEND ANOTHER TIRE WENT FLAT AS ONE OF THE BUBBLES RUPTURED. AS THE CAR IS NOT DRIVABLE, IT SITS IN MY DRIVEWAY AS I CAN'T GET ANYWHERE WITH VOLVO. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030135July 24, 2003
TIRES:SIDEWALL
CONSUMER NOTICED BUBBLES IN THE TIRES SIDEWALL. TOOK VEHICLE TO DEALER, AND THE DEALER STATED THAT SIDEWALLS ARE FAILING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025888July 11, 2003
SEAT BELTS:FRONT:RETRACTOR
THE DRIVER'S SIDE SEAT BELT LOST TENSION WHILE DRIVING AND COMPLETELY UNROLLED AND WAS NO LONGER FUNCTIONAL. I CONTACTED MY NEAREST DEALER WHICH IS 30 MILES AWAY AND THEY ADVISED THAT THEY DID NOT FEEL THE VEHICLE WAS SAFE TO DRIVE AND TO CONTACT VOLVO ON CALL. I DID THIS AND WAS TOLD THAT BECAUSE THE VEHICLE WAS STILL DRIVEABLE IT WOULD NOT BE TOWED. VOLVO CUSTOMER SERVICE ADVISED THE SAME. I FOLLOWED UP WITH AN EMAIL TO VOLVO CUSTOMER SERVICE AND TO DATE I HAVE NOT RECEIVED ANY RESPONSE DESPITE RECEIPT OF CONFIRMATION OF MY E-MAILS. ON 7-10-03, I FINALLY DROVE THE VEHICLE TO THE DEALER WITH NO SEAT BELT. THE VEHICLE HAD BEEN PARKED SINCE 7-7-03. THE PART WAS ORDERED AND WILL BE AVAILABLE 7-14-03. IT SEEMS VOLVO HAD NO CONCERN FOR MY SAFETY OR THE FACT THAT I WAS DRIVING THE VEHICLE IN VIOLATION OF FL STATUTES - A COMPANY SUPPOSEDLY "COMMITTED TO SAFETY."*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015800April 14, 2003
TIRES
THE LEFT FRONT TIRE BLEW OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012379April 3, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
FUMES ENTERED THE PASSENGER COMPARTMENT OF THE VEHICLE, THE CONSUMER WAS TOLD THE ODOR WAS THOUGHT TO BE A COSMOLENE LIKE SUBSTANCE, THAT WOULD EVENTUALLY SUBSIDE, HOWEVER THE PROBLEM WAS STILL THERE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volvo S60