Volvo S40 Complaints (2004)

48 consumer complaints on file.

#10390269March 15, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 08V033000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE DEALER REFUSED TO REPAIR THE DEFECTIVE COMPONENT. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WILL ONLY REPLACE THE COMPONENT AFTER IT FAILED ALTHOUGH THE VEHICLE MAY STALL WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO NOTIFIED THE CONTACT THAT THEY NEEDED TO REPLACE THE FUEL PUMP AND PERFORMED THE REPAIRS; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE LOCAL MECHANIC STATED THAT THEY NEEDED TO REPLACE THE PUMP ELECTRIC MODULE AND THE VEHICLE WAS AWAITING REPAIRS. THE CURRENT MILEAGE WAS 105,000 AND THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386147March 2, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN ENGINE RPMS UP TO 4000. THE CONTACT THEN SHIFTED INTO DRIVE AND THE VEHICLE ABNORMALLY ACCELERATED TO 40 MPH. THE CONTACT STATED THAT HE DROVE HOME WITH THE BRAKES DEPRESSED AS THE VEHICLE CONTINUED TO MOVE FORWARD. WHEN HE ARRIVED HOME, HE ABRUPTLY JAMMED DOWN ON THE BRAKE PEDAL AND SHIFTED TO PARK UNTIL THE VEHICLE CAME TO A STOP. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE FAILURE COULD BE CAUSED BY A DEFECT IN THE THROTTLE CABLE. THE CONTACT INSPECTED THE THROTTLE CABLE AND DISCOVERED THAT THE SPRING WAS MELTED CAUSING THE THROTTLE TO REMAIN OPEN AND THE VEHICLE TO ACCELERATE. THE DEALER WAS CONTACTED AND WAS AWAITING THE ARRIVAL OF THE NECESSARY PARTS TO MAKE REPAIRS. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 06/03/11 *BF THE THROTTLE CABLE WAS COMING APART. UPDATED 08/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355630September 14, 2010
POWER TRAIN, FUEL SYSTEM, GASOLINE
VOLVO S40 T5 2004 IS NOT ACCELERATING PROPERLY. RPMS INCREASE DRASTICALLY AND SPEED DOES NOT INCREASE. THE VEHICLE HAS STALLED TWICE WHILE DRIVING ALONG WITH TRAFFIC. REPAIRS RELATED TO SIMILAR SYMPTOMS: REPLACED AND RELOCATED PEM IN 2008, ENGINE CONTROL MODULE SOFTWARE WAS UPDATED DUE TO FAULTY SOFTWARE IN 2008 SAME PROBLEMS OCCURRED A MONTH AGO AND RECURRING AT A MORE EXTREME LEVEL NOW. THIS FAULTY MANUFACTURING DOES NOT INCLUDE OTHER PROBLEMS THAT WERE FIXED A FEW MONTHS AGO WHILE UNDER WARRANTY AND NOW REAPPEARING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352679August 30, 2010
FUEL SYSTEM, GASOLINE
ON CERTAIN VOLVO VEHICLES, INSUFFICIENT SEALING OF THE FUEL PUMP ELECTRONIC MODULE MAY LEAD TO WATER INGRESS CORROSION, POSSIBLY CAUSING THE UNIT TO FAIL. THIS MAY RESULT IN INCREASED, DECREASED, OR LOSS OF FUEL PRESSURE. ENGINE STALLING WOULD RESULT IN LOST PROPULSION WHICH, IN CONJUNCTION WITH TRAFFIC AND ROAD CONDITIONS, AND THE DRIVER'S REACTIONS, COULD INCREASE THE RISK OF A COLLISION OR SERIOUS PHYSICAL INJURY. CORRECTION: DEALERS SHOULD REPLACE AND RELOCATE THE FUEL PUMP ELECTRONIC MODULE. RELOCATION OF PEM IS DUE TO A DESIGN FLAW AND SHOULD NOT BE LIMITED TO GEOGRAPHICAL AREAS OF VEHICLE USE. THIS DESIGN FLAW PRESENTS A MANUFACTURING DEFECT THAT MAY AFFECT THE SAFE OPERATION OF THE VEHICLE. VOLVO EXTENDED THE WARRANTY BUT HAS NOT VOLUNTARILY RECALLED THIS COMPONENT FOR THE 2004 THROUGH 2007 VOLVOS. BY EXTENDING THE WARRANTY THEY ARE AVOIDING THEIR RESPONSIBILITY TO REPLACE A DESIGN FLAW THAT MAY ENDANGER OCCUPANTS OF VOLVOS. PLEASE REFER TO TRANSPORT CANADA'S MANDATE REGARDING MOTOR VEHICLE SAFETY ACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328646May 3, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THE BRAKE WARNING LIGHT WOULD ILLUMINATE WHILE DRIVING AT ANY SPEED, CAUSING THE VEHICLE TO SHUT DOWN. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR THE FAILURE AND THE DEALER REPROGRAMMED THE COMPUTER SOFTWARE EACH TIME. ON A SEPARATE OCCASION, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED THE COMPUTER MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED AN INSPECTOR WOULD ASSESS THE FAILURE FURTHER. THE CONTACT WAS AWAITING RESULTS. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318428March 10, 2010
FUEL SYSTEM, GASOLINE
I LIVE IN TEXAS. I OWN A VOLVO. 2004 S-40. APPARENTLY HAVE BEEN SEVERAL RECALLS ON VOLVO S-40'S PERTAINING TO THE GASOLINE FUEL PUMPS. THESE RECALLS ONLY APPLY TO CERTAIN STATES UP NORTH. I DID SPEAK TO A CUSTOMER SERVICE REPRESENTATIVE (BART) AT VOLVO. I FEEL LIKE I AM INVOLVED IN A CAT AN MOUSE GAME WHEN I TALK TO HIM. HE SAYS MY VIN NUMBER IS NOT INVOLVED IN THE RECALL. I TOLD HIM IT PROBABLY WOULD NOT BE INVOLVED IN THE RECALL SINCE VOLVO HAS ONLY INVOLVED STATES UP NORTH. THAT WAS THE PURPOSE OF MY CALL. HOW IS IT THAT AUTO COMPANY'S ARE ALLOWED TO GET AWAY WITH THESE GLITCHES? THE RECALL INVOLVES FUEL PUMPS EXPOSURE (CORROSION)TO SALT (CHEMICAL) ON THE ROADS THAT ARE MOSTLY EXPOSED IN NORTHERN STATES. I THINK THIS IS IRRESPONSIBLE. WHAT IF THE OWNER MOVES FROM TEXAS UP NORTH TO LIVE? THE PERSON THAT MOVES FROM SOUTH TO NORTH STILL WILL NEVER BE AWARE OF THE RECALL NOTIFICATION BECAUSE THEY BOUGHT THE VEHICLE DOWN SOUTH. WHAT IF THE PERSON IS IN A AREA OF THE STATE (OTHER THAN UP NORTH) AND THE CAR IS EXPOSED TO SALTY ENVIRONMENT. I DID NOT GET ANYWHERE WITH THE REPRESENTATIVE BECAUSE HE WAS ?PLAYING WITH WORDS? LITERALLY TRYING TO CONFUSE ME. MY POINT IS THIS THE RECALLS SHOULD NOT BE PLACED ON WERE YOU LIVE WHEN IT COMES TO CLIMATE. PEOPLE MOVE ALL THE TIME. ALSO SOMETIMES THEY FIND THAT THE PROBLEM HAS NOTHING TO DO WITH WHERE PEOPLE LIVE IT COULD BE THE OVERALL PROBLEM WITH THE CAR DESPITE LOCATION. DO PEOPLE HAVE TO DIE BEFORE THIS IS FIGURED OUR. I FEEL VOLVO IS BEING VERY DECEPTIVE BY PRESENTING THIS RECALL THE WAY THAT IT DID. THERE ARE MORE THAN ONE RECALL PERTAINING TO THE FUEL PUMP. THERE ARE SEVERAL. ALSO I JUST RECENTLY SAW TODAY ON TV ABOUT TOYOTA RECALLING TUNDRA TRUCKS UNDER VERY SIMILAR CIRCUMSTANCES AS I DESCRIBED WITH VOLVO( CLIMATE EXPOSURE). THE TUNDRAS WERE RUSTING AND THE WHEELS AND GAS TANKS WERE FALLING OFF(APPARENTLY IT WAS ONLY IN 20 COLD STATES) NOW THEY EXPANDED TO 50 STATES. WHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310851February 16, 2010
SERVICE BRAKES, HYDRAULIC
I AM WRITING TO OFFICIALLY INFORM YOU OF A PROBLEM THAT CONTINUES TO NEED TO BE REPLACED ON MY 2004 S40. I HAVE OWED THE CAR SINCE 2006 AND AM ABOUT TO BRING IT IN FOR THE FORTH (4) TIME TO HAVE THE HYDRAULIC BRAKE VALVE PUMP AND HOSES REPLACED. ONLY THIS TIME IT IS NOT UNDER WARRANTY BECAUSE I HAVE 65K MILES ON THE CAR. SO I HAVE TO PAY FOR THIS UNWILLINGLY. THE BRAKES LOCK AND THE CAR CONTINUES TO SLIDE. I HAVE HAD ONE MINI-FENDER BENDER DUE TO THIS ISSUE, BUT MY INSURANCE WON'T ACKNOWLEDGE THAT IT WAS BECAUSE OF THE CAR. SINCE I HAVE EXPERIENCED THIS SO MANY TIMES, I KNOW WHEN THE PROBLEM ARISES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307236February 7, 2010
ELECTRICAL SYSTEM
WHEN DRIVING MY CAR, HE START GOING FASTER WITHOUT PRESSING A GAS PEDAL WHEN I PRESS THE BRAKE THE CAR TURN OFF, I PUT THE GEAR CHANGING ON PARK AND START THE CAR AGAIN, THE RPM START GOING CRAZY, THE CAR HAVE ONLY 30000 MILES. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295636December 14, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING 50 MPH THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, AND THEN THE VEHICLE STALLED. AFTER A PERIOD OF WAITING SHE WAS ABLE TO RESTART THE VEHICLE. THE VOLVO MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284231September 16, 2009
SERVICE BRAKES, HYDRAULIC, AIR BAGS:FRONTAL
THE EVENT LEADING UP TO THE FAILURE IS SIMPLY A DEFECTIVE PART AFTER SOME USAGE DUE TO A POOR WELDING JOB AT MANUFACTURE. VOLVO HAS ONLY RECALLED ONE VEHICLE TO MY KNOWLEDGE BUT THEY NEEDED TO RECALL ALL VEHICLES DURING THAT YEAR. THE FAILURE IS THE CAR HAS A HARD TIME STOPPING WHEN THE BRAKES ARE APPLIED THE CARE CONTINUES TO MOVE AND ROUGH ENGINE IDLE. THE PARTS THAT WERE REPLACED WERE THE VACUUM PUMP AND VALVE AT BRAKE BOOSTER, HOSES, LINES AND FITTINGS. REPAIR COST $840. THE AIR BAG LIGHT HAS CONTINUED TO COME ON/OFF SINCE THE PURCHASE OF THE CAR. IT IS DEFECTIVE. THE DRIVERS SIDE SIPS BAG NEEDS REPLACING TOTAL COST $801. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261682March 12, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING LESS THAN 50 MPH, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVER'S SIDE AIR BAG DID NOT. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL AND RELEASED WITH NO MAJOR INJURIES. THE MANUFACTURER STATED THAT THEY PERFORMED A COMPLETE SAFETY INSPECTION ON THE VEHICLE PRIOR TO SELLING IT TO HER, AND THE DIAGNOSTIC DID NOT INDICATE ANY FAILURE WITH THE AIR BAG. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10259980February 25, 2009
STEERING
DEAR SIR OR MADAM, I BOUGHT THE VOLVO S40 FOR ITS SAFETY RECORD. THIS ONE IS A 2004 VOLVO S40. AT THAT TIME, IT HAD ABOUT 43K MILES ON IT. NOW, IT HAS 53K MILES ON IT. ON 23RD FEBRUARY 2009, THE STEERING WHEEL COMPLETELY FROZE UP ON THE INTERSTATE MAKING IT VERY DIFFICULT TO CHANGE LANES, ETC. WITH GREAT DIFFICULTY, WE MANAGED TO BRING IT HOME. THE NEXT DAY, IT WAS STILL FROZEN AND WE COULD NOT TURN THE STEERING WHEEL AT ALL. I BELIEVE THIS MAY BE A SAFETY ISSUE SINCE I TRAVEL WITH MY KIDS IN THIS CAR. I WANT TO BRING THIS TO YOUR ATTENTION TO SEE IF: 1. VOLVO SHOULD BE ASKED TO RECALL AND FIX THIS PROBLEM IF IT PERTAINS TO ALL THEIR CARS. 2. A SAFETY WARNING SHOULD BE ISSUED TO ALERT THE PUBLIC. I HAVE HAD THE CAR TOWED TO A REPAIR SHOP AND THEY DON'T SEEM TO UNDERSTAND HOW OR WHY IT HAPPENED. I SEARCHED ONLINE BUT FOUND VERY LIMITED REFERENCES TO THIS TYPE OF PROBLEM. I AM REQUESTING YOU TO KINDLY TAKE THE NECESSARY ACTION AT YOUR EARLIEST CONVENIENCE IN ORDER TO PREVENT ANY UNTOWARD INCIDENT FROM OCCURRING BECAUSE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253229December 30, 2008
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING 30 MPH, THE VEHICLE RAPIDLY ACCELERATED AUTOMATICALLY. THE VEHICLE WOULD NOT SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD A DIFFICULT TIME PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE BEHIND HER NOTIFIED HER THAT THE VEHICLE WAS ON FIRE. FLAMES APPEARED WHILE ATTEMPTING TO PULL OVER THE VEHICLE. THE POLICE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS TOWED TO HER RESIDENCE AND THEN TO THE VOLVO DEALER. THE TIRES AND OTHER EQUIPMENT WERE DAMAGED BY THE FLAMES. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 65,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10250389December 1, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO A TELEPHONE POLE. THE CONTACT WAS UNINJURED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPAIRED THE DAMAGES AT THE COST OF $8,000. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS 37,171 AND CURRENT MILEAGE WAS 38100 UPDATED 1/5/09 *CN UPDATED 01/09/09.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10249483November 21, 2008
AIR BAGS
ON OCTOBER 4TH I WAS INVOLVED IN A CAR ACCIDENT IN WHICH A DRIVER HIT MY CAR ON THE DRIVER'S SIDE PUSHING MY CAR DOWN A PTH IN THE WOODS IN FAIRFAX, VA. MY AIRBAGS DID NOT DEPLOY ALTHOUGH THE SENSORS WERE ACTIVATED ACCORDING TO THE COLLISION CENTER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10223793April 9, 2008
STEERING:RACK AND PINION
TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING 60 MPH, THE CONTACT EXPERIENCED EXTREME DIFFICULTY STEERING THE VEHICLE. THE FIRST TIME HE TOOK THE VEHICLE TO THE DEALER, THEY STATED THAT HARD STEERING WAS A COMMON CHARACTERISTIC OF THAT MODEL VEHICLE. HE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE STEERING RACK AND PINION WOULD HAVE TO BE REPLACED AT HIS OWN EXPENSE BECAUSE THE WARRANTY EXPIRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE ENGINE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,971 AND CURRENT MILEAGE WAS 41,602. REMAILED 04/24/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212989December 27, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
MY 2004 VOLVO S40 OCCASIONALLY DOES NOT SEEM TO HAVE ANY HYDRAULIC BRAKE ASSISTANCE WHEN IT IS FIRST STARTED IN THE MORNING. THIS WAS VERY OCCASIONAL STARTING A COUPLE OF YEARS AGO, BUT IS BECOMING MORE FREQUENT. ON MONDAY, I HAD TO RESTART THE CAR 5 TIMES BEFORE THE BRAKES FELT "NORMAL". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195469July 6, 2007
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING
DASHBOARD WENT CRAZY, FADING IN AND OUT. ALL PANELS WERE UNREADABLE, SPEEDOMETER, RADIO, TEMPERATURE GAUGE. CAR ACCELERATED ON ITS OWN, WITHOUT MY FOOT ON THE PEDAL. CD WAS SHOT INTO THE BACKSEAT LANDING IN MY CHILD SAFETY SEAT. ALL OF THIS OCCURRED WHILE DRIVING ON THE HIGHWAY. IN ALL 3 INSTANCES THE MESSAGE INDICATOR STATED TO NOT DRIVE THE CAR. I HAD THE CAR TOWED TO 2 DIFFERENT DEALERS. THE FIRST TIME THEY SAID IT WAS THE SOFTWARE AND REINSTALLED. THE SECOND TIME, THEY REPLACED THE ALTERNATOR AND THE CAR WAS IN THE SHOP FOR OVER A WEEK, THE THIRD TIME, THE REPLACE THE CEM MODULE AND RADIO. THE THE FOURTH TIME THE CAR WOULDN'T READ THE KEY AND HAD TO BE TOWED AND THEY REPLACED THE STEERING MODULE. THIS CAR HAS BEEN IN THE SHOP 3 TIMES IN LESS THAN 6 MONTHS FOR 3 ELECTRICAL RELATED ISSUES THE CAR ONLY HAS 42,000 MILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176638December 20, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, UNKNOWN OR OTHER
CAR WAS SERVICED ON 25-OCT AT ~49K MILES. NO COMPUTER UPDATES WERE DONE TO THE VEHICLE. 12-DEC, I HAD NEW TIRES PUT ON THE CAR. 13-DEC THE CAR REPORTED "REDUCED ENGINE PERFORMANCE" AND OIL LIGHT CAME ON. PULLED OVER, STOPPED CAR, WAITED A FEW MINUTES AND RESTARTED WITH NO PROBLEM/LIGHTS. DROVE A FEW MILES, SAME EXACT THING HAPPENED AGAIN. THEN DROVE FOR ~45 MINUTES WHEN THE CAR REPORTED SOMETHING LIKE A "SYSTEM ENGINE FAILURE" AND THE CHECK ENGINE LIGHT CAME ON. CAR WAS SPUTTERING WITH NO RESPONSE FROM THE GAS PEDAL. WAS TOWED TO MY DEALERSHIP. SM INFORMED ME THAT THE "MAIN" COMPUTER HAD FAILED, "TWO OTHER COMPUTERS" HAD "STOPPED COMMUNICATING" AND THE "THROTTLE MODULE" FAILED. HE TOLD ME THEY COULD FIX THE CAR FOR ~$300 WITH COMPUTER UPGRADES. HE DIDN'T KNOW IF THAT WOULD FIX THE THROTTLE MODULE AS WELL. IT WAS FIXED IN THEIR OPINION AFTER THEY ROAD TESTED IT FOR ~7 MILES. HE SAID AVAILABLE COMPUTER UPGRADES ARE ALWAYS APPLIED AT THEIR DEALERSHIP WHEN THE CAR IS UNDER WARRANTY BUT NEVER WHEN THE CAR IS OUT OF WARRANTY UNLESS THERE'S A PROBLEM. WAS TOLD MY EXTENDED WARRANTY DID NOT COVER THE UPGRADES AND WAS CHARGED ~$300. I ASKED IF THE UPGRADES COULD HAVE BEEN APPLIED 25-OCT SINCE I WAS UNDER WARRANTY. HE FELT THAT THEY COULD HAVE BEEN, ASSUMING THE UPGRADES WERE AVAILABLE THEN BUT COULDN'T TELL ME IF THEY WERE. SPOKE WITH THE SM AT THE DEALERSHIP WHERE I WAS ON 25-OCT AND HE SAID THEY NEVER APPLY COMPUTER UPGRADES UNLESS THERE'S A PROBLEM WITH THE CAR, WARRANTY OR NOT. DROVE THE CAR HOME ON 13-DEC AND NOTICED "ELECTRICAL" ISSUES. DROVE THE CAR ON THE MORNING OF 14-DEC AND A HEADLIGHT WENT OUT AND CAME BACK ON LATER IN THE DAY. CAR FAILED AGAIN THAT DAY IN TRAFFIC. FILED A CASE WITH VOLVO CUSTOMER CARE. *JB DEALERSHIP HAS CLEANED THE THROTTLE MODULE BUT PROBLEM PERSISTS. THEY ORDERED A NEW ETM AT ~$800. I WAS TOLD THAT THEY WILL USE THE $300 AS A 25% PAYMENT ON THE PARTS/LABOR FOR THE ETM REPLACEMENT AND THERE WILL BE NO ADDITIONAL COST TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171412October 20, 2006
ELECTRICAL SYSTEM
I WAS DRIVING HOME AT NIGHT WHEN ALL OF THE GAUGES IN MY CAR WENT OUT COMPLETELY. I HAD NO SPEEDOMETER, NO GAS READING, NO ENGINE HEAT METER, THE MESSAGE CENTER WAS OUT, NO TURN SIGNALS. THIS IS A 2 YEAR OLD VEHICLE THAT WAS PURCHASED BRAND NEW FROM VOLVO IN 2004. I HAD TO DRIVE HOME 60 MILES ON AN EXTREME;Y DARK ROAD WITH NO SAFETY GAUGES- I COULDN'T CALL FOR ROADSIDE AS I WAS ALONE AND AM A WOMAN- I WASN'T GOING TO STOP ON THE SIDE OF THE ROAD TO WAIT FOR ROADSIDE. I WAS TOLD BY VOLVO THAT IT WAS THE DDM MODULE AND THE WIRING HARNESS- MY ELECTRICAL /COMPUTER SYSTEM WENT BAD. HOW IS THAT POSSIBLE IN A BRAND NEW CAR? FURTHERMORE, I WAS 1,000 MILES OVER THE MANUFACTURER'S WARRANTY OF 50,000 MILES- THUS VOLVO CHARGED ME $1,645.00. WITHIN IN MINUTES OF DRIVING THE CAR AFTER IT WAS REPAIRED- THE SERVICE ENGINE LIGHT CAME ON. I WAS TOLD THAT MY SOFTWARE HAD TO BE UPGRADED AND MY THROTTLE CLEANED? I BELIEVE THAT THE ELECTRICAL/COMPUTER SYSTEMS IN THESE CARS ARE NO GOOD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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