Volkswagen Jetta Complaints (2007)

201 consumer complaints on file.

#10304331February 3, 2010
SERVICE BRAKES, HYDRAULIC
2007 JETTA SPEED INCREASE FROM 50 TO 85 MPH WITHOUT TOUCHING THE GAS PEDAL. BY TOUCHING THE BRAKE IT DID STOP THE INCREASE OF SPEED BEFORE IT WENT HIGHER. THIS HAPPEN 4 TO 5 TIMES IN THE LAST SEVERAL MONTHS. ( THE CRUISE CONTROL WAS NOT TURNED ON.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301783January 21, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
NO PRECIPITATING EVENTS. WHILE DRIVING, ENGINE CUTS OUT FOLLOWED IMMEDIATELY BY BATTERY LIGHT COMING ON, HAVE 30 SECONDS-60 SECONDS TO GET OFF THE ROAD TO AVOID COLLISION. CAR DOES NOT RESTART. HAS HAPPENED 4X TOTAL SO FAR, TWICE WHILE DRIVING 60MPH ON HIGHWAY. DEALERSHIP HAS EACH TIME REPLACED FRIED FUSE TO FUEL PUMP RELAY. AFTER THE 3RD TIME THEY REPLACED THE MODULE THAT CONTROLS THE CENTRAL ELECTRICAL SYSTEM (I WAS TOLD THIS MODULE HAD BEEN UPGRADED 9X BY VW SINCE MY 07 VEHICLE). THIS TIME THEY ARE REPLACING THE FUEL PUMP & SENDING ME HOME W/EXTRA FUSES & SHOWING ME HOW TO REPLACE THEM SO I AM NOT STRANDED ON THE HIGHWAY (!) I DO NOT HAVE THE OLD PARTS FROM THEM. I HAVE BEEN VERY FORTUNATE TO WALK AWAY UNINJURED DUE TO QUICK REACTION & PLAIN LUCK EVEN IN RUSH HOUR. THIS IS A 2007 VW JETTA, WOLFSBURG EDITION PURCHASED NEW ON 2-8-07, MAINTENANCE FOLLOWED EXACT, FUEL TANK KEPT AT 1/2-FULL. PROBLEMS BEGAN @28,608K NOW AT 41,817K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292071November 13, 2009
AIR BAGS:FRONTAL
CONTACT OWNS A 2007 VW JETTA. CURRENT MILEAGE WAS 30,573 AND FAILURE MILEAGE WAS 27,000. CONTACT STATED SINCE THE PURCHASE OF THE VEHICLE THE AIR BAG LIGHT WOULD FLASH ON THE DASH BOARD. CONTACT TOOK THE VEHICLE TO THE DEALER AND REPAIRED THE SEAT BELT AS WELL AS A SENSOR FOR THE AIR BAG. THE NEXT MORNING THE AIR BAG LIGHT CAME ON AND SO THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER DID A DIAGNOSTIC TEST AND DID SOME MORE REPAIRS AND 3 WEEK LATER THE AIR BAG LIGHT CAME BACK ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACE A SENSOR IN THE DOOR. ONE WEEK AFTER THE SENSOR WAS REPLACED IN THE DOOR THE AIR BAG LIGHT HAS COME ON ONCE AGAIN. CONTACT HAS NOT TAKEN THE VEHICLE BACK TO THE DEALER AT THIS TIME. CONTACT FEELS THIS VEHICLE IS UNSAFE AND THAT THE AIR BAGS ARE UNRELIABLE. JO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289510October 23, 2009
SERVICE BRAKES, HYDRAULIC
I OWN A 2007 JETTA WITH ONLY 26K MILES ON IT. WITHOUT ANY INITIAL WARNING THE REAR BRAKES STARTED TO GRIND ON THE REAR PASSENGER SIDE. I TOOK THE CAR TO A SPECIALIST WHO TOLD BE ONE REAR BRAKE WAS GRINDING ON METAL AND THE OTHER WAS ABOUT TO GET TO THAT POINT. MY FRONT WHEEL DRIVE BRAKES WERE STILL 100% AND NOT SHOWING ANY SIGN OF WEAR. THEY FELT THIS WAS VERY UNUSUAL FOR BRAKES TO DO THIS SO SOON AND SUGGESTED I TAKE IT TO THE CAR DEALER TO HAVE THEM CHECK FOR FAULTY BRAKES. I TOOK THE CAR IN AND THEY SAID IT WAS NORMAL FOR THIS CAR TO DO THIS SO EARLY. I WANT YOU TO KNOW THAT I HAVE OWNED MANY CARS IN MY LIFETIME AND TEND TO REPLACE THEM AFTER ABOUT 50K MILES. WE HAVE NEVER HAD TO REPLACE BRAKES ON ANY OF OUR CARS. THIS IS NOT NORMAL AND SHOULD BE INVESTIGATED FOR A FLAW IN THE MODEL. THEY ALSO TOLD ME THE PADS IN THE REAR ARE THINNER THAN THE ONES IN THE FRONT. THIS DOES NOT MAKE ANY SENSE TO ME. I AM OUT $350.00 DOLLARS AND WILL NEVER PURCHASE A VW PRODUCT AGAIN. THIS WAS MY FIRST EXPERIENCE WITH THIS CAR MAKER. ADDITIONALLY THIS CAR IS A STICK SHIFT AND I AM NOT A LEAD FOOT DRIVER. NOW I WONDER ABOUT THE SAFETY ISSUES OF THEIR BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289303October 21, 2009
SERVICE BRAKES, HYDRAULIC
I OWN A 2007 VOLKSWAGEN JETTA. THE REAR BRAKES HAD TO BE COMPLETELY REPLACED AT 28000 MILES. BOTH THE DEALERSHIP AND THE VOLKSWAGEN CORPORATE OFFICE REFUSE TO COVER BRAKES UNDER WARRANTY STATING THAT FOR THE JETTA IT IS "NORMAL" TO NEED NEW REAR BRAKES IN AS LITTLE AS 10000 MILES. EDMUNDS.COM AND CARCOMPLAINT.COM HAVE HUNDREDS OF JETTA OWNERS COMPLAINING ABOUT THE PREMATURE REAR BRAKE FAILURE IN THE 2007 MODELS. IT SEEMS THAT WE HAVE BEEN TOLD THE SAME THING, ABOUT THE JETTA DEPENDING ON THE REAR BRAKES TO MAKE SAFER STOPPING. IT IS NOT FAIR THAT AUTOMOTIVE COMPANY IS NEGLECTING TO RECOGNIZE THE DEFECT IN THEIR CAR. MANY PEOPLE CANNOT AFFORD TO REPLACE BRAKE PAD AND ROTORS EVERY 10000-20000 MILES, THAT PRESENTS A FORMIDABLE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285490September 28, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 VW JETTA WITH 72K MILES ON IT. MY FRONT BRAKE PAD WHICH ARE ORIGINAL FROM THE DEALER HAVE 65% LEFT ON THEM, WHILE I AM GOING ONTO MY SECOND SET OF REAR BRAKES, THE FIRST A SET I DID A YEAR AGO. YES I DO HAVE HIGH MILES BUT I HAVE ALWAYS THOUGHT THAT THE FRONT ONES GO FIRST. I AM NOW SPENDING ABOUT $500 TO DO MY REAR PADS, ROTORS, CALIPER, AND CHANGING THE BRAKE FLUID. I THINK VW NEEDS TO SWITCH THE SENSOR TO THE REARS NOT THE FRONTS. IF I DIDN'T KNOW ANYTHING ABOUT CARS I WOULD HAVE WAITED FOR THE SENSOR TO GO OFF WHICH PROBABLY WOULDN'T BE UNTIL NEXT YEAR AT THIS RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284953September 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2007 VW JETTA GLI WENT INTO NEUTRAL AND NOT ALLOW ME TO PULL AWAY FROM A RED LIGHT. THE CAR DRIFTED BACK AND SUDDENLY LURCHED INTO GEAR AND PULLED AWAY FINALLY. THE CAR HAS DONE THIS 2 OR 3 TIMES SINCE AND IS CURRENTLY BEING CHECKED BY MY LOCAL VW DEALER. I HAVE SPOKEN TO VW CUSTOMER SERVICE REGARDING THE DSG ISSUES. MY CAR IS NOT CURRENTLY UNDER ANY RECALL OR EXTENDED WARRANTY PROGRAM ACCORDING TO THEIR RECORDS WHEN CHECKING MY VIN. THERE HAVE BEEN OTHER STRANGE SHIFTS, BUT THE LACK OF POWER WHEN PULLING OUT IS VERY SCARY AND UNSAFE. I HAVE NOT EXPERIENCED THE FLASHING OF THE GEAR INDICATOR LIGHTS IN THE MULTI FUNCTION DISPLAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281878August 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2007 VOLKSWAGEN JETTA GLI WITH A 2.0T ENGINE AND A DIRECT SHIFT GEARBOX (DSG) TRANSMISSION. AT APPROXIMATELY 33,000 MILES (IN 12/2008), MY DSG TRANSMISSION FAILED WHILE DRIVING ON A MAIN 40MPH ROAD INTO MY JOB. I LOST POWER AT ABOUT 20MPH WHILE TURNING LEFT IN FRONT OF ONCOMING TRAFFIC BUT WAS LUCKILY ABLE TO COAST INTO MY WORKS SIDE ROADS TO PULL OVER. THE LOSS OF POWER WAS ACCOMPANIED BY THE FLASHING OF ALL TRANSMISSION GEAR LIGHTS (PRDNS), WHICH IS TYPICAL OF ALL DSG TRANSMISSION FAILURES FROM WHAT I HAVE READ. VW COMPLETELY REPLACED MY TRANSMISSION UNDER WARRANTY AND NEVER TOLD ME EXACTLY WHICH PART OF MY DSG ACTUALLY FAILED. THEY CLAIMED THAT THEY SIMPLY REMOVE THE ENTIRE TRANSMISSION AND SEND IT BACK TO VW. THERE IS A CURRENT RECALL FOR A SMALL NUMBER OF 08-09 DSG EQUIPPED CARS, WHICH WAS IMPLEMENTED BECAUSE A FAULTY TEMPERATURE SENSOR CAN CAUSE THE TRANSMISSION TO SHIFT TO NEUTRAL AND ALL POWER WOULD BE LOST, RESULTING IN A DANGEROUS SITUATION. THIS POWER LOSS IS WHAT I EXPERIENCED, AND ALTHOUGH MY PROBLEM WAS LIKELY UNRELATED TO THE CURRENT RECALL RATIONALE, WAS DANGEROUS TO ME NONETHELESS. I VISIT A VW ENTHUSIAST WEBSITE WHERE DSG FAILURES ON ALL MODEL YEARS ARE MORE COMMONPLACE THAN SHOULD BE ACCEPTED. IF THIS HIGH FAILURE TRANSMISSION RESULTS IN A DANGEROUS CONDITION, VW SHOULD REMEDY THE PROBLEM BY FIXING ALL DSG MODELS WITH UPDATED COMPONENTS FOR ALL KNOWN COMMONLY FAILING DSG COMPONENTS. AT THE VERY LEAST, VW SHOULD ALSO EXTEND DSG WARRANTIES TO 100,000 MILES TO COVER REPAIRS TO THIS COSTLY TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280060August 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE HIGHWAY GOING ABOUT 65 MPH USING THE CRUISE CONTROL AND MY CAR WAS IN "DRIVE". ALL OF A SUDDEN, THE CAR HESITATED, AND STARTED TO SLOW DOWN FOR NO REASON. I SAW ON THE MULTI-FUNCTION DISPLAY THE "PRND" WAS FLASHING. I WENT TO PUSH THE GAS PEDAL, AND THE ENGINE JUST REVVED FREELY AND NO POWER WAS APPLIED TO PROPEL THE CAR. I HAD TO COAST TO A STOP AND RESTART THE CAR IN ORDER TO GET IT TO MOVE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280106August 11, 2009
SERVICE BRAKES, HYDRAULIC
AT 18,000 MILES MY REAR BRAKES SOUNDED LIKE A GARBAGE DISPOSAL. WHEN I BROUGHT IT TO THE DEALER THEY STATED NORMAL WEAR AND TEAR. BRAKES FAILED A MONTH LATER. THIS MONTH, 18,000 MILES LATER THE SAME THING HAS HAPPENED. A SIMPLE GOOGLE SEARCH REVEALS THAT MANY OTHER OWNERS OF THE 2007 JETTA ARE FACED WITH THIS DANGEROUS AND EXPENSIVE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279310August 4, 2009
POWER TRAIN:MANUAL TRANSMISSION
2007 VW JETTA ,ODOMETER 26615, MANUAL TRANSMISSION. UNABLE TO PUT CAR INTO GEAR WHILE STOPPED OR DRIVING.. DEALERSHIP PULLED TRANSMISSION AND FOUND DEBRIS , WORN CLUTCH, HEAT MARKS ON FLY WHEEL {VERBAL REPORT ;FRONT FACE OF CLUTCH HAD COME APART). REPLACED CLUTCH,FLYWHEEL, PRESSURE PLATE, THROWOUT BEARING. VW PAID FOR 25% OF PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278538July 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL
THE CAR BEGAN TO HAVE JERKY SHIFTS AND THEN BEGAN LURCHING AT SLOW SPEEDS IN FIRST. IN CERTAIN CASES THE GEAR WOULD GRAB AND THEN LET GO ALLOWING THE CAR TO SUDDENLY ROLL BACKWARDS ON HILLS. THE MECHATRONICS UNIT WAS REPLACED AFTER 35000 MILES AND THEN THE SECOND UNIT LASTED FOR 1300 MILES. I AM NOW WAITING FOR MY SECOND REPLACEMENT UNIT. NOTE THIS IS A JETTA GLI WITH 2.0T AND 6 SPEED DSG TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262859March 23, 2009
SERVICE BRAKES, HYDRAULIC
TOOK MY VW 2007 JETTA IN FOR A 20K OIL CHANGE AND HAD TO REPLACE THE REAR BRAKES. I ARGUED WITH THE SERVICE DEPT. AND DID SOME RESEARCH ON THE BRAKES ONLY TO FIND THAT THIS IS A COMMON PROBLEM WITH THE JETTA. MY PREVIOUS CAR WAS A SPYDER ECLIPSE; A MUCH HEAVIER CAR BUT HAD THE ORIGINAL BRAKES AT 78K ! THIS IS THE LAST VW I WILL BUY. OWNED A CABRIO IN 1999 AND WON MY LEMON LAW CASE FOR THE DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259602February 22, 2009
SERVICE BRAKES, HYDRAULIC
AT 10,759 MILES, HEARING A METAL SOUND FROM REAR OF THE CAR WHEN PRESSING THE BRAKES, WE TOOK OUR 2007 VOLKSWAGEN JETTA TO THE DEALER. UPON INSPECTION THEY FOUND THAT THE READ PADS WERE WORN DOWN TO THE METAL AT 3MM. THEY REPLACED THE READ PADS AND L/S ROTOR AND ADJUSTED THE PARKING BRAKE CABLE. THIS REPAIR WAS PERFORMED UNDER WARRANTY. AT 26,171 MILES THE REAR BRAKES WERE WORN DOWN AGAIN AND THE REAR BRAKE PADS AND ROTORS WERE REPLACED AT A COST OF $378. THIS IN MY OPINION IS A DESIGN DEFECT AND POTENTIAL SAFETY ISSUE. REAR BRAKES SHOULD NOT NEED REPLACEMENT EVERY 10K TO 15K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259079February 17, 2009
SERVICE BRAKES, HYDRAULIC
THE 2007 VOLKSWAGEN JETTA HAS AN ISSUE WITH THE REAR BRAKES. I HAVE LESS THAN 27,000 MILES ON THE CAR AND NEED TO REPLACE THE PADS AND ROTORS. WITHIN 1 WEEK OF HEARING THE INITAL GRINDING NOISE, I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THERE WAS 1/32 LEFT ON THE REAR ROTORS. THIS IS UNHEARD OF FOR ROTORS TO WEAR SO QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258849February 16, 2009
POWER TRAIN:MANUAL TRANSMISSION, SERVICE BRAKES, HYDRAULIC
2007 JETTA 2.5L REAR BRAKE FAILURE IN JUNE 2007 RESULTED IN ACCIDENT WHERE I WAS UNABLE TO STOP AND VEHICLE WAS HIT DRIVER'S SIDE. REPORTED TO VW AND WAS TOLD IT WAS NORMAL FAILURE. BRAKES CONTINUE TO FUNCTION INTERMITTENTLY (GRINDING, SQUEALING, SEIZING) DECEMBER 2008 REAR BRAKES REPLACED (30,000KMS) AT MY EXPENSE AS VW HAS REFUSED TO ACKNOWLEDGE THIS AS AN ISSUE. AUGUST 2007 CLUTCH FAILS AND VEHICLE IS TAKEN TO VW FOR REPAIRS. ADVISED IT WAS NORMAL WEAR AND TEAR (18,000KMS) AND WOULD NOT BE COVERED UNDER WARRANTY. HAD CLUTCH INSPECTED BY A CLUTCH MANUFACTURER WHO ADVISES PARTS FAILED AS A RESULT OF IMPROPER INSTALLATION. VW ISSUES REFUND AFTER LEGAL ACTION IS PURSUED. HAVE HAD VEHICLE INSPECTED AT INDEPENDENT MECHANIC WHO AGREES WITH SUB STANDARD WORKMANSHIP AND PARTS ON THIS MODEL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10258485February 12, 2009
SERVICE BRAKES, ELECTRIC
WE OWN A 2007 JETTA WITH ABOUT 30K MILES ON IT. THE BRAKES AND ROTORS HAVE FAILED. THEY HAVE BEEN MAKING NOISE SINCE DAY ONE BUT RECENTLY WE LEARNED THEY ARE SHOT. VW CLAIMS THIS TO BE NORMAL WEAR AND TEAR. WE SAY IT'S BAD MANUFACTURING OR DESIGN AND SOMEONE SHOULD LOOK INTO THESE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258300February 11, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 VW JETTA AND THE REAR BRAKE PADS HAVE WORN OUT AT JUST 20K MILES. I HEAR THIS A COMMON PROBLEM WITHH THIS CAR AND VW REFUSES TO ACKNOWLEDGE PROBLEM AND CHARGES UP $400 TO REPLACE REAR BRAKE PADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257022January 31, 2009
SERVICE BRAKES, HYDRAULIC
AT APPROX 22K MILES MY REAR BRAKES BEGAN SQUEALING AND THEN GRINDING LOUDLY. WAS TOLD THAT I NEEDED NEW ROTORS AND PADS AT A COST OF APPROX $500. WAS TOLD BY INDEPENDENT SERVICE SHOP THAT THE BRAKES NOT ONLY WERE EXTREMELY WORN DOWN, BUT THE WEAR WAS FAIRLY UNEVEN AS WELL. I HAVE NEVER HEARD OF BRAKES WEARING OUT SO QUICKLY. IT IS ABSURD TO THINK THAT I WILL HAVE TO DO THIS EVERY 12-18 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255881January 21, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE ONLY 21,000 MILES ON MY CAR, AT APPROX. 19,000 MILES I NOTICED A SLIGHT SQUEAK TO MY REAR BRAKES OCCASIONALLY. I HAVE BROUGHT MY CAR INTO HAVE THEM CHECKED. VOLKSWAGEN CLAIMS THIS IS NORMAL WEAR AND TEAR, THEY CLAIM IT IS NORMAL FOR REAR BRAKES TO GO OUT WITHIN SUCH A SHORT AMOUNT OF TIME. THIS IS NOT NORMAL, NOR IS IT SAFE. BRAKES SHOULD LAST A LOT LONGER, AND I SHOULD NOT HAVE TO REPLACED THEM EVERY 18-20,000 MILES. THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY. VOLKSWAGEN IS SELLING POOR QUALITY VEHICLES AND THEY ARE ATTEMPTING TO SHRUG IT OFF AS NORMAL WEAR AND TEAR BECAUSE THEY DO NOT WANT TO ADMIT THEIR FAULT IN THE DESIGN OF THE BRAKING SYSTEM ON THEIR MOST POPULAR MODELS. I HAVE A 2007 VOLKSWAGEN JETTA. I HAVE HEARD THE SAME ISSUE WITH THEIR GTI AND RABBIT MODELS OF THE SAME YEAR OR LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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