Volkswagen Jetta Complaints (2008)

188 consumer complaints on file.

#10381073February 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE FOLLOWING RELATES TO A 2008 JETTA 2.0L WOLFSBURG EDITION SEDAN. THREE TIMES IN THE LAST MONTH THE VEHICLE HAS SUDDENLY LOST MOTIVE POWER, WITH THE ENGINE QUICKLY DROPPING TO 0 RPM, WITH ALL 3 INCIDENTS OCCURRING DURING BUSY TRAFFIC CONDITIONS. AFTER THE FIRST INCIDENT, THE CAR WAS ABLE TO RESTART, AND WAS BROUGHT TO THE DEALER. A FUEL PRESSURE SENSOR WAS REPLACED. TWO WEEKS LATER, THE EXACT SAME INCIDENT OCCURRED, BUT THE CAR COULD NOT BE RESTARTED. VEHICLE WAS TOWED TO DEALER, AND THE FUEL PUMP WAS REPLACED. WHILE IN THE SHOP, THE DEALER STATED THAT THERE WAS A RECALL ON A PART WITHIN THE TRANSMISSION, WHICH WAS ORDER AND REPLACED. UPON RECEIVING THE CAR THE 2ND TIME, THE VEHICLE BEHAVED NOTICEABLY DIFFERENT - POOR ACCELERATION, UNUSUAL SHIFTING, SUDDEN JERKING AND LURCHING WHILE IDLING. THREE DAYS AFTER RECEIVING THE CAR, ONCE AGAIN A COMPLETE LOSS OF MOTIVE POWER DURING HEAVY TRAFFIC. NOW WAITING FOR A SECOND TOW, AND THIRD VISIT TO THE DEALER SERVICE DEPARTMENT. THESE INCIDENTS POSE SERIOUS SAFETY THREATS, SINCE THE SUDDEN LOSS OF POWER SEEMS TO UNRELATED TO VEHICLE OPERATION STATUS - IE, SPEED, INCLINE, ETC DO NOT AFFECT THE VEHICLE'S SUDDEN LOSS OF POWER, AND THUS CAN OCCUR IN ANY TRAFFIC CONDITION. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375495January 10, 2011
SERVICE BRAKES, ELECTRIC, TRACTION CONTROL SYSTEM
FRONT PASSENGER ABS WIRE CAME OUT OF BRACKET AND RUBBED ON THE AXLE. ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON...ABS IS INOPERABLE. DEALERSHIP SAID IT WAS CAUSED BY SNOW AND ICE. WE LIVE IN ILLINOIS WHERE THERE IS SNOW AND ICE 6 MONTHS OUT OF THE YEAR. WHY IS THIS KIND OF ENGINEERING ALLOWED IN SNOWY CLIMATES IF IT IS UNABLE TO PROBABLY FUNCTION. THIS IS A SAFETY HAZARD AS THE BRAKE LINE IS ALSO FASTENED TO THIS BRACKET. WHEN CHECKING ONLINE THIS SEEMS TO BE A VERY RECURRING ISSUE. WE WILL BE NEEDING TO GET THIS FIXED....CAR IS UNDER WARRANTY BUT THEY SAY THIS DOES NOT FALL UNDER THE WARRANTY. THE REPAIR IS $506.00 FOR AN ENTIRE WIRE HARNESS. WE HAVE OWNED AUTOS AND VANS SINCE THE INCEPTION OF ABS. WE HAVE NEVER HAD A VEHICLE THAT HAS HAD THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368447November 30, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2008 VW JETTA 2.5L ENGINE STALLS AND EPC LIGHT ILLUMINATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367145November 22, 2010
SERVICE BRAKES, HYDRAULIC
REAR BRAKE PADS ON MY 2008 VOLKSWAGEN JETTA ARE WORN DOWN TO NOTHING AND MY FRONT BRAKE PADS ARE JUST ABOUT PERFECT. HAVE NOTICED MANY ONLINE FORUMS HAVE MENTIONED THIS PROBLEM AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365311November 10, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2008 VW JETTA AND I HAVE HAD TO HAVE THE BRAKE PADS, ROTORS AND CALIPERS REPLACED NOW FOR A 3RD TIME. THE FIRST 2 TIMES HAPPENED WITHIN THE FIRST 12 MONTHS OF OWNING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361208October 19, 2010
WHEELS:RIM
TL*THE CONTACT OWNS A 2008 VW JETTA. THE TIRES WERE REPLACED SEPTEMBER 17, 2010. THE CONTACT NOTICED THAT THE REAR RIMS, AND THE RIGHT FRONT RIMS WERE BENT. REPORT 1003146 WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DIAGNOSIS REVEALED THAT THE RIMS WERE DEFECTIVE AND THERE WAS NO EVIDENCE OF A CRASH THAT MAY HAVE CAUSED THE RIMS TO BEND; HOWEVER, THE MANUFACTURER CONCLUDED THAT THEY WOULD NOT REPLACE THE DEFECTIVE RIMS UNDER WARRANTY. THE CONTACT STATED THAT THE PASSENGER REAR TIRE BLEW; YET, THE TIRE SHOP DIDN'T LOCATE A FAILURE ON THE TIRE. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360010October 11, 2010
POWER TRAIN:DRIVELINE
KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359792October 8, 2010
ENGINE AND ENGINE COOLING
2008 VW JETTA. CONSUMER STATES ENGINE SHUTDOWN *TGW THE CONSUMER STATED WHILE DRIVING ON THE TURNPIKE, SUDDENLY THE VEHICLE FELT AS IF IT DOWNSHIFTED AND BEGAN TO LOSE SPEED. DEPRESSING THE ACCELERATOR HAD NO EFFECT. THE CONSUMER MANAGED TO GET TO THE EMERGENCY LANE. HE PUT THE GEAR IN NEUTRAL AND THEN IN DRIVE AND THE VEHICLE STARTED TO RESPOND AND MOVED FORWARD. HE CONTINUED ON WITH NO FURTHER PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356963September 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VOLKSWAGEN JETTA DSG MECHATRONICS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356964September 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VOLKSWAGEN JETTA DSG MECHATRONICS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355819September 15, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2008 JETTA, WITH AN AUTOMATIC TRANSMISSION AND I HAVE BEEN THE SOLE OWNER. THE CAR HAS 18,000 MILES AND NEEDS NEW BACK BRAKES. VW SAYS IT IS NO LONGER UNDER WARRANTY AND WILL NOT PAY FOR BRAKES. THEY TOLD ME THAT THERE IS 'EQUAL WEAR' ON BOTH BACK BRAKES (THE FRONT ARE FINE); HOWEVER, WHEN I LOOKED AT THE BRAKES WITH THE VW MECHANIC, THERE WAS NOT EQUAL WEAR. I AM CONTESTING THE ISSUE AND BELIEVE THAT IT IS A MECHANICAL PROBLEM AND NOT A CASE OF NATURAL WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354025September 6, 2010
VISIBILITY
THE WIPER BLADES LEAVE A UNBEARABLE STREAK RIGHT IN MY LINE OF SIGHT WHILE DRIVING MY 2008 JETTA WOLFSBURG. THE WINDSHIELD IS OUT OF CONTOUR FOR THE FACTORY WIPER BLADES. BOTH SIDES LEAVE STREAKS THAT ARE A DISTRACTION TO MY DRIVING ESPECIALLY IN RAINY WEATHER AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352783August 30, 2010
SERVICE BRAKES, ELECTRIC
2008 VOLKSWAGEN JETTA S MY CAR HAS 36000 MILES ON IT AND I HAVE CHANGED THE REAR BRAKE PADS AND ROTORS TWICE ON THIS VEHICLE. IT IS MY UNDERSTANDING THAT THIS HAS BEEN A PROBLEM WITH MANY JETTAS AROUND THAT YEAR. I HAVE LUCKILY AVOIDED MANY WRECKS THAT I WOULD NOT HAVE POTENTIALLY BEEN IN IF THE REAR BRAKES RESPONDED AS THEY SHOULD. I FEEL THAT THIS IS DEFINATELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352449August 28, 2010
ELECTRICAL SYSTEM, SEATS
DRIVERS HEATED SEAT ACTIVATED ON ITS OWN. CONTROL SWITCH ON DASH WAS SET AT 0, DRIVE RECEIVED MODERATE BURNS TO LEGS AND BUTTOCK. REMOVED FUSE AND TOOK VEHICLE TO DEALER. NOTHING FOUND, DEALER SUGGESTED IF THE SEAT HEATS UP AGAIN, BRING VEHICLE DIRECTLY TO THE DEALER, DO NOT SHUT IT OFF. BURNS ARE SIMILAR TO A BAD SUNBURN, SOME REDNESS, NO BLISTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327827April 27, 2010
SERVICE BRAKES, AIR
CHANGED REAR BRAKE PADS BECAUSE OF SQUEAKING NOISE. AFTER THAT BRAKE STARTED TO LOCK AND SMOKE COMING OUT OF REAR PASSENGER SIDE. WENT BACK TO MY MECHANIC AND WAS TOLD COULD BE PROBLEM WITH CALIPER. CHANGED CALIPER AND BRAKE LOCKED AGAIN WITH MORE SMOKE AND SMELL OF BURN COMING FROM REAR PASSENGER SIDE. HAD CAR TOWED TO MECHANIC AND THEY ADJUSTED BRAKES. TOOK CAR TO VW DEALER AND WAS TOLD NOTHING WAS WRONG WITH BRAKES. NOTHING HAPPENED FOR ABOUT 5 DAYS AND AGAIN BURNED SMELL CAME BACK, TOOK CAR BACK TO MY MECHANIC DAY AFTER SINCE THEY WERE THE ONES THAT CHANGED PADS AND CALIPER BUT BRAKES WERE NOT LOCKED ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326193April 18, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE EXPERIENCED A CHALLENGE WITH MY REAR BRAKES ON MY 2008 VOLKSWAGEN JETTA SO I BEGAN SEARCHING FOR INFORMATION FROM OTHERS ON THE INTERNET. REFER TO WWW.EDMUNDS.COM FOR OTHER CONCERNS REGARDING SIMILAR CONCERNS. I AM NOT THE ONLY INDIVIDUAL EXPERIENCING THESE CHALLENGES. NOW LET ME DESCRIBE MY SITUATION. I NOTICED SOME SQUEAKING HERE AND THERE AROUND 26,000 MILES. I ASKED THE DEALERSHIP ABOUT THE NOISE AT THAT TIME. THEY DIDN'T SHARE THAT ANYTHING WAS WRONG SO I DROVE OFF THE LOT. FROM THAT POINT FORWARD, I HEARD THE SAME SQUEAKING NOISE ONLY WHEN IT RAINED AND THEY MENTIONED THAT HAPPENS WHEN FROST GETS IN BETWEEN THE ROTORS AND PADS SO I DID NOT THINK MUCH OF IT. WHEN I DROVE INTO THE DEALERSHIP AT 31,000 MILES THEY SHARED MY REAR BRAKES WERE BETWEEN 2-3; THEREFORE THE REAR ROTORS WOULD NEED TO BE REPLACED. I SHARED MY CONCERNS AS A VOLKSWAGEN OWNER, (HAVE OWNED 4 IN THE LAST 5 YEARS), THAT IT SEEMED ODD THAT THE ROTORS HAD TO BE REPLACED AT SUCH A YOUNG AGE OF 31,000 MILES. THEY ASSURED ME THAT THEY DID NOTHING WRONG AND THEY ASSURED ME THAT THERE WAS NOT A RECALL ABOUT THIS ISSUE. OVERALL I AM DISAPPOINTED WITH MY DEALERSHIP IN THEIR RESPONSE CONSIDERING I HAVE BEEN A LONG STANDING CUSTOMER WHO DOES ALL OF MY SERVICE WITH THEM. AND I AM STILL LEFT WONDERING IF THERE IS AN ISSUE WITH THE MAKING OF THE CAR; THEREFORE CAUSING PRE-MATURE PROBLEMS WITH THE ROTORS. WHAT WOULD BE A NEXT STEP TO SHARE THIS INFORMATION? I WONDER HOW MANY OTHER PEOPLE HAVE BEEN AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324324April 7, 2010
SERVICE BRAKES, HYDRAULIC
PRE-MATURE REAR-BRAKE WEAR. THE REAR BRAKE PADS COMPLETELY WORE OUT AT ABOUT 17,000 MILES CAUSING METAL TO METAL CONTACT WITH THE REAR ROTORS. MOST OF THE MILES ARE HIGHWAY. MANY FORUMS REPORT SIMILAR PROBLEMS FOR OTHER YEARS OF THE VEHICLE AND IT SEEMS THAT THE CAUSE COULD BE CALIPERS THAT DON'T DISENGAGE COMPLETELY WHEN THE PARKING BRAKE IS USED. SINCE I HAVE A MANUAL TRANSMISSION IT'S HARD NOT TO USE THE PARKING BRAKE. MY REAR WHEELS ARE ALWAYS COVERED IN BRAKE DUST AND IT SEEMS LIKE THE PADS WILL WEAR OUT SOON AGAIN (ABOUT 22,000 MILES LATER). I TRIED NOT TO USE THE PARKING BRAKE AFTER THE FIRST REPAIR AND HAVE A COMMUTE CONSISTING OF ABOUT 85 PERCENT HIGHWAY MILES SO THIS KIND OF BRAKE WEAR IS INEXCUSABLE. THE FRONT BRAKE PADS DID NOT NEED ANY ATTENTION YET AND LOOK GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322502March 27, 2010
POWER TRAIN:DRIVELINE
MY 2008 VW JETTA WAS GIVING BURNT SMELL/FUMES. LOSS OF POWER IN GEAR WITH IN 1 MILE RADIUS WAS DIFFICULT TO MOVE. HAD TO TOW TO VW DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311684February 18, 2010
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC
I HAVE A 2008 VOLKSWAGEN JETTA. I PURCHASED IT NEW IN AUGUST 2008. THE REAR BRAKES WORE INTO THE ROTORS AT 12,000 MILES. THE DEALERSHIP REPAIR SHOP HAD JUST INFORMED ME THAT THE BRAKES WERE FINE AT 10,000 MILES. THE ROTORS AND BRAKES HAD TO BE REPLACED AT MY COST AS IT IS NOT A WARRANTY ITEM BUT A WEAR ITEM. AT MY 20,000 MILE CHECKUP, I WAS AGAIN TOLD THAT MY BRAKES WERE FINE AND HAD 50% REMAINING. I TOOK THE CAR TO MEINEKE TO HAVE THE BRAKES DOUBLE CHECKED. I WAS SHOWN THAT THE REAR CALIPERS ARE DEFECTIVE. THEY DO NOT ALLOW THE EMERGENCY BRAKE TO DISENGAGE. AS SUCH, MY EMERGENCY BRAKE IS CONSTANTLY ON, CAUSING MY BRAKES TO LOCK ON TO THE ROTOR. THE MECHANIC HAD TO USE A CROW BAR TO PRY LOOSE THE EMERGENCY BRAKE. I WAS TOLD THAT I CANNOT USE THE EMERGENCY BRAKE UNTIL IT IS FIXED. I HAVE A 5 SPEED AND THIS IS CONCERNING THAT I CANNOT USE THE EMERGENCY BRAKE. THE DEALERSHIP EXPLAINED THAT THE WARRANTY WILL ONLY ALLOW THEM TO REPLACE ONE CALIPER AT A TIME. IF THE OTHER ONE IS BROKEN, THEN I HAVE TO WAIT UNTIL I DRIVE IT A WHILE AFTER ONE IS REPLACED. I HAVE SEEN A LOT OF DATA ONLINE ABOUT THE EXACT SAME PROBLEM IN SEVERAL MODEL YEARS OF THE VOLKSWAGEN JETTA. INTERESTINGLY, MY DEALERSHIP WAS OUT OF THE CALIPERS AND HAD TO REORDER MORE. I AM VERY FRUSTRATED THAT MY SAFETY HAS BEEN IN JEOPARDY AS MY BRAKES COULD HAVE ONCE AGAIN FAILED. I AM UPSET THAT THE DEALERSHIP NEGLECTED TO CORRECT THE PROBLEM. I HAD TO TAKE IT TO A DIFFERENT MECHANIC TO FINALLY HAVE THE PROBLEM CORRECTLY DIAGNOSED. INCIDENTALLY, PART OF MY ENGINE WENT OUT WITHIN THE FIRST 6 MONTHS OF OWNING THE CAR. I HAVE ALSO HAD TO HAVE THE FRONT END REPAINTED AS IT BEGAN CHIPPING IMMEDIATELY. NOW THE DOOR EDGES AND THE TOP EDGE OF THE HOOD ARE CHIPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307966February 9, 2010
POWER TRAIN:MANUAL TRANSMISSION
2008 VW JETTA 2.5 WITH 5 SPEED MANUAL AND 25,300 MILES. UNABLE TO SHIFT INTO REVERSE AND SHIFTING INTO FIRST GEAR WAS DIFFICULT. DEALER STATED THAT CLUTCH WAS BAD FROM WEAR AND TEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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