Volkswagen Jetta Complaints (1999)

349 consumer complaints on file.

#10023555June 22, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE AUTO UP FEATURE OF MY 1999 VOLKSWAGEN JETTA DRIVER SIDE WINDOW HAS NOT FUNCTIONED PROPERLY SINCE I PURCHASED THE VEHICLE. OVER 50 PERCENT OF THE TIME, THE WINDOW DOES NOT STAY CLOSED. INSTEAD, IT AUTOMATICALLY RETRACTS. I COMPLAINED ABOUT THIS SEVERAL TIMES TO THE DEALER IN FARGO ND DURING THE TWO YEAR WARRANTY PERIOD ON THE CAR. THEY WERE NEVER ABLE TO DUPLICATE THE PROBLEM WHILE THE CAR WAS IN FOR SCHEDULED MAINTENANCE. THE PROBLEM CONTINUES TO THIS DAY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022531June 20, 2003
AIR BAGS, STRUCTURE, INTERIOR LIGHTING, VISIBILITY:GLASS, SIDE/REAR, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, UNKNOWN OR OTHER
VEHICLE EXPERIENCED SEVERAL RECALLS/ AND SEVERAL PROBLEMS: DOME LIGHT, VANITY MIRRORS, EMISSIONS PROBLEMS, ETC... *MR THE CONSUMER EXPERIENCED THE FOLLOWING PROBLEMS WITH: THE INTERIOR DOME LIGHTS, INTERIOR TRIM HAD COME LOOSE ON THE PASSENGER SIDE, THE PASSENGER VANITY MIRROR LIGHT DID NOT SHUT OFF, THE CUP HOLDER WAS JAMMED AND HAD BROKEN, THE DRIVER WINDOW SOUNDED AS IF AIR WAS COMING IN THE VEHICLE, THE GLOVE COMPARTMENT HINGES HAD BROKEN, THE AIR BAG LIGHT WOULD COME ON WHEN THE RADIO WAS TURNED OFF, THE SENSORS NEVER SEEMED TO WORK, THE OIL DIPSTICK HAD GIVEN ABNORMAL READINGS(SHOWING LOW WHEN OIL WAS JUST CHANGED), THE LEAN OXYGEN SENSOR WAS REPLACED, THE CHECK ENGINE LIGHT WAS INTERMITTENT BUT STAYED ON, AND THE CATALYTIC CONVERTER WAS REPLACED DUE TO NOISE WHICH ENDED AFTER THE REPAIR(THE CHECK ENGINE LIGHT HAD COME BACK ON). *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019212May 24, 2003
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:MANUAL TRANSMISSION
I HAVE A 1999 VOLKSWAGEN JETTA. ON MARCH 24, 2003 MONDAY MORNING I WAS DRIVING WITH IN THE CITY IN SAN RAMON, CA AND SUDDENLY WITH A NOISE MY CAR STOPPED. MY ENGINE WON'T START AT ALL AFTER THAT AND IN THE END I HAD TO CALL AAA TO TOW MY CAR. AAA TOWED MY CAR TO THE NEAREST AUTO CENTER, WHERE AFTER THE COMPLETE INSPECTION "BOB AUTO TECH" TOLD ME THAT THE CRANK SHAFT OF MY CAR WAS BROKEN. I WAS SHOCKED AND SURPRISED TO HEAR THAT, AND I COULD NOT BELIEVE THAT. MY CAR IS ONLY 4 YEARS OLD, AND HAS ALWAYS BEEN TAKEN CARE OF BY ME BY REGULAR SERVICING AND OIL CHANGE AND ALWAYS AT VW AUTHORIZED DEALERSHIPS/WORKSHOPS. I ENDED UP PAYING UP BILLS WORTH $3194.82 FROM MY POCKET AS IT WAS NOT COVERED BY THE INSURANCE ALSO. I WOULD KINDLY REQUEST YOU TO LOOK INTO THE MATTER AND HELP ME WITH MY DISTRESS AND FINANCIAL PAIN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019808May 14, 2003
ELECTRICAL SYSTEM
ALL THE POWER WINDOWS FAILED, THE DEALER REPLACED THE ELECTRICAL COMPONENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019671May 12, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING, THE ENGINE LIGHT ILLUMINATED. THE DEALER STATED THE IGNITION COILS NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016244April 21, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVERS SIDE WINDOW (FIRST FRONT, THEN 1 WEEK LATER REAR) REGULATORS FAILED. CAR WAS LESS THAN THREE YEARS OLD AT TIME. COST ME ALMOST $1,000 THROUGH THE DEALERSHIP TO REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014865April 17, 2003
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:GLASS, SIDE/REAR, VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES, HYDRAULIC
THE WINDSHIELD WIPERS WERE INTERMITTENT. THE DEALER STATED THE WIPERS WERE INCOMPATIBLE. THE WIPERS DID NOT WORK IN COLD WEATHER AND DID NOT HAVE THE PROPER SPEED IN WARM WEATHER. THE DRIVER SIDE WINDOW HAD FALLEN DOWN INTO THE DOOR, THE LOCKING MECHANISM HAD MALFUNCTIONED AND WAS REPLACED, THE METAL TRIANGLE PIECES ON THE DOORS HAD BEEN REPLACED, THE CRUISE CONTROL NEVER WORKED FROM PURCHASE, AND THE FRONT BRAKES HAD TO BE REPLACED. THE CONSUMER WOULD LIKE TO KNOW IF THERE WAS A RECALL ON THE WIPERS. (NO RECALL FOR WIPERS) MR SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014362April 14, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, SUSPENSION:FRONT:SHOCK ABSORBER
MAJOR GAS LEAK ON RECENTLY PURCHASED (USED) 1999 VOLKSWAGEN JETTA, ALSO NEEDED REPAIR TO LEFT FRONT SHOCK TOWER, CAUSES AND REASONS FOR NEED OF REPAIR UNKNOWN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015018April 8, 2003
ELECTRICAL SYSTEM
THE VEHICLES SPARK PLUGS AND IGNITION COIL WERE REPLACED. THE CONSUMER WAS MADE AWARE THAT VW/AUDI RECALLED VARIOUS VEHICLES DUE TO FAULTY/DEFECTIVE IGNITION COILS AND THAT THE COILS EXPERIENCED HIGHER THAN NORMAL FAILURE RATES. CONSUMER REQUESTED REIMBURSEMENT. * MR *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010931March 24, 2003
ELECTRICAL SYSTEM
CAR HAS SEVERAL ELECTRICAL PROBLEMS. HAVE ALREADY SPENT ABOUT $1000 ON VARIOUS IGNITION RELATED REPAIRS AT THE DEALERSHIP. PART OF THE DASHBOARD LIGHTS DO NOT WORK, TRUNK CAN NOT BE OPENED FROM THE INSIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007946February 21, 2003
VEHICLE SPEED CONTROL
WHEN I SHIFT FROM REVERSE TO DRIVE THERE IS A 2 SECOND DELAY AND AT TIMES I CAN STILL BE ROLLING BACK AN ADDITIONAL 2-3 FT. ALSO MY VEHICLE WILL ACCELERATE W/O ME TOUCHING THE GAS. I HAVE TO HIT THE BRAKES AND AT TIMES THIS WILL NOT WORK. I WAS INVOLVED IN AN ACCIDENT WHEN I BRAKED AND MY JETTE ACCELERATED INTO THE BACK OF ANOTHER VEHICLE. PLEASE HELP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10007947February 21, 2003
AIR BAGS
I WAS INVOLVED IN A COLLISION AT ABOUT 40MPH AND THE AIRBAGS DID NOT DEPLOY. THE CAR RECEIVED MAJOR FRONT END DAMAGE AND HIT ALL 3 AIRBAG SENSORS. THE CAR IN FRONT OF ME HAD ITS AIRBAGS DEPLOY AND IT WAS A TOYOTA.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10008725February 19, 2003
ELECTRICAL SYSTEM
THE IGNITION COIL FAILED, WHICH CAUSED THE VEHICLE TO STALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006155February 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE VEHICLE WOULD ACCELERATE MAKING IT HARD TO GAIN CONTROL. DEALER HAS BEEN NOTIFIED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006137January 31, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT ANY SPEED VEHICLE WOULD ACCELERATE AND LOSE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005948January 30, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VEHICLE'S WINDSHIELD WIPERS STOPPED WORKING INTERMITTENTLY IN INCLINING WEATHER WHICH MAKES VISIBILITY IMPOSSIBLE. DEALER NOTIFIED. TS WIPER MOTOR REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004973January 30, 2003
ELECTRICAL SYSTEM
MY CHECK-ENGINE LIGHT HAS COME ON THREE TIMES SINCE LATE NOVEMBER. THE FIRST TIME IT WAS A CRACKED VACUUM HOSE. THE SECOND TIME (WITHIN TWO WEEKS OF FIXING THE FIRST PROBLEM) IT WAS THE MASS AIR METER. THE THIRD TIME, IT CAME ON 5 HOURS AFTER I WAS REAR-ENDED JANUARY 6TH BUT THE DEALER SAID IT WAS NOT RELATED TO THE ACCIDENT. THEY SAID IT WAS THE OXYGEN SENSOR. THE SERVICEMAN I SPOKE WITH AT THE DEALERSHIP SAID HE HAS NOTICED THAT THIS MODEL SEEMS SENSITIVE, CAUSING THE CHECK-ENGINE LIGHT TO COME ON SO FREQUENTLY. I'M FRUSTRATED THAT NONE OF THIS IS UNDER WARRANTY AND WITH THE FREQUENCY OF THESE OCCURRENCES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10003088January 21, 2003
SEAT BELTS:FRONT
I WAS TRAVELING WAS TRAVELING ABOUT 15-25 MILES PER HOUR, WHEN I STRUCK THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO CAN IN FRONT, ALTHOUGH MY HOOD AND BUMPER WAS DENTED. ALSO, MY DRIVER''S SIDE AIRBAG HAD DEPLOYED. NOT THINKING ANYTHING OF IT, I GOT OUT OF THE CAR TO INSPECT THE DAMAGE'WHEN I RETURNED TO THE CAR, I SAW A FIRE HAD IGNITED BY THE DRIVER''S SIDE SEAT BELT'(THIS STATEMENT WAS MADE TO THE FIRE DEPARTMENT AND POLICE AT THE TIME) WITHIN 10 TO 15 MINUTES, WHILE WAITING FOR THE FIRE DEPARTMENT THE ENTIRE CAR BURNED UP. I CONTACTED VW AFTER SEEING THE RECALL ON YOU WEBSITE AND NOTIFIED THEM THAT NO ONE HAD EVER CONTACTED BE ABOUT THE RECALL, THEY STATED THAT THERE WAS NOTHING THEY COULD DO ABOUT IT SINCE THE CAR WAS ALREADY 3 TO 4 YEARS OLD. I''VE PASSED ON ALL THE INFORMATION TO MY INSURANCE COMPANY AND HOPING THEY WILL SEEK REIMBURSEMENT FROM VW.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10003111January 21, 2003
SERVICE BRAKES, AIR:DISC:CALIPER
CALIPERS WERE STUCK ON AND RUINED THE BACK LEFT ROTOR ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004050January 16, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING VEHICLE GOT STUCK IN FULL THROTTLE AND ACCELERATED AT A HIGH SPEED. CONSUMER HAD TO PUT VEHICLE IN NEUTRAL TO DECREASE SPEED. THE DEALERSHIP INDICATED THAT THIS WAS CAUSED BY A FAILURE IN THE ENGINE CONTROL MODULE. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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