Volkswagen Jetta Complaints (2007)

201 consumer complaints on file.

#10472969August 29, 2012
SEATS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE DRIVER SIDE SEAT BEGAN MOVING BACKWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HER THAT THEY REPLACED A SENSOR TO CORRECT THE FAILURE. THE CONTACT WAS UNAWARE OF THE EXACT SENSOR THAT WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 91,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469351August 6, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE ELECTRIC DOOR LOCKS ON MY 2007 JETTA FAILED TO LOCK OR UNLOCK USING THE ELECTRIC LOCK BUTTONS IN THE DOORS OR BY USING THE REMOTE. ONLY THE DRIVER'S SIDE REAR DOOR RESPONDS TO ANY LOCK ACTION. THE DRIVER'S DOOR ONLY LOCKS AND UNLOCKS WITH THE KEY IN THE LOCK. THIS WAS NOT DUE TO DEAD BATTERIES IN THE REMOTE CONTROL. THIS IS A COMMONLY REPORTED PROBLEM (AS OBSERVED BY ONLINE REPORTS BY OTHER OWNERS) AND COULD LEAD TO SAFETY CONCERNS IF A PERSON IS UNABLE TO UNLOCK A DOOR TO EXIT THE VEHICLE, OR PERSONAL PROPERTY CONCERNS IF A PERSON CANNOT LOCK THEIR DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467721July 25, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
ONCE THE VEHICLE IS PARKED, I CAN'T REMOTELY NOR MANUALLY LOCK THE REAR DRIVER SIDE DOOR. BASICALLY, THREE DOORS WILL LOCK, BUT THE REAR DRIVER SIDE DOOR REMAINS UNSECURE. THE ALARM DOESN'T AUDIBLE, BUT DOES ACTIVATE. THIS PROBLEM HAPPENED MANY HUNDREDS OF MILES AGO, INTERMITTENTLY BUT HAS COME TO A POINT WERE I CAN'T SECURE MY VEHICLE IS NOT 100 % SECURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461164June 11, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD METAL TO METAL NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE FRONT PASSENGER'S SIDE COIL SPRING WAS FRACTURED. THE MECHANIC WAS UNABLE TO LOCATE THE PART NEEDED FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456016April 22, 2012
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
WHILE DRIVING ON A MAJOR HIGHWAY, MY VW'S DSG TRANSMISSION STARTED SLIPPING AND SHIFTING ERRATICALLY. THE ENGINE RPMS WOULD INCREASE TO 6000 THEN DROP SUDDENLY TO 500. WHILE THIS WAS HAPPENING, THE ENGINE WOULD SUDDENLY REENGAGE, CAUSING THE CAR TO SURGE AND BUCK. THE TRANSMISSION WOULD THEN SLIP AGAIN, AND THE ENGINE SURGING AND VEHICLE BUCKING CYCLE WOULD CONTINUE. SYMPTOMS OF THE DSG TRANSMISSION FAILURE OCCURRING; TRANSMISSION WOULD SLIP. RPMS WOULD INCREASE THEN DECREASE SUDDENLY AND WITHOUT WARNING. ENGINE WOULD ENGAGE THEN DISENGAGE CAUSING THE VEHICLE TO VIOLENTLY BUCK, SHAKE, AND JERK. THE PRNDS NOMENCLATURE WOULD FLASH RAPIDLY, INDICATING A FAULT WITHIN THE SYSTEM. THE FINAL INDICATION OF THE SEVERITY OF THE DSG TRANSMISSION'S COMPLETE FAILURE WAS THE CARS INABILITY TO MOVE UNDER THROTTLE. THE CARS VELOCITY WAS COMPLETELY UNCONTROLLABLE. I AM VERY METICULOUS ABOUT THE MAINTENANCE OF MY VEHICLES. VW REQUIRES A FLUID AND FILTER CHANGE AT 40,000 FOR THE DSG. I HAD MINE DONE AT 39,000 THIS HAPPENED ON I70 ON THE BORDER OF PA/MD. I WAS ABLE TO MOVE THE CAR TO THE SHOULDER WITHOUT LOSS OF LIFE OR PROPERTY. HOWEVER, HAD THIS DSG/TRANSMISSION FAILURE OCCURRED ON 495 IN VA/MD, ( WHICH WAS MY LOCATION JUST 2 HOURS PRIOR) THE RESULTS COULD HAVE BEEN CATASTROPHIC. VW IS WELL AWARE OF THIS ISSUE WITH ITS DSG TRANSMISSION, BOTH DOMESTICALLY AND INTERNATIONALLY. NOTE THE VIN SPECIFIC RECALL IN THE US FOR DSG/MECHATRONIC/ TEMP SENSOR. HOWEVER, THIS ISSUE IS WIDESPREAD. MY VIN IS NOT SPECIFIED IN THE RECALL, YET MY VEHICLE HAS EXPERIENCED THE SAME ISSUE AND FAILURE AS THAT SPECIFIED IN THE RECALL. THE FAILURE OF MY DSG TRANSMISSION WAS COMPLETELY UNEXPECTED AND WITHOUT WARNING. HAD I NOT HAD THE OPPORTUNITY TO PULL MY CAR SAFELY TO THE SIDE OF THE ROAD, THE RESULTS COULD HAVE BEEN SEVERE INJURY OR WORSE YET, LOSS OF LIFE FOR ME OR OTHER DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453405March 28, 2012
STRUCTURE:BODY, VISIBILITY
DOOR MIRRORS CORRODING, DRIVERS SIDE BROKE OFF WHILE HAND WASHING WITH SPONGE.VW WILL NOT REPLACE BECAUSE WARRANTY HAS EXPIRED. CAR IS FIVE YEARS OLD AND IN EXCELLENT CONDITION, NO SIGN OF RUST ANYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451596March 14, 2012
SEATS
WHILE DRIVING THE CAR I SMELLED SOMETHING BURNING. I DID NOT SEE SMOKE OR FIRE BUT WHEN I PULLED OVER I FOUND THAT THE HEATING ELEMENT IN THE PASSENGER SIDE SEAT HAD STARTED BURNING THE SEAT. IT ACTUALLY MELTED A HOLE IN THE SEAT IN ONE SPOT. THE BURN MARKS ARE VISIBLE RUNNING VERTICALLY 13 INCHES ON THE BACKREST OF THE PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449195February 24, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE TRUNK WOULD OPEN WITHOUT ACTIVATION INDEPENDENTLY AND WOULD IMPAIR HIS VISION IF IT OPENED WHILE THE VEHICLE WAS IN MOTION. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446989February 7, 2012
LATCHES/LOCKS/LINKAGES
BACK RIGHT SIDE PASSENGER DOOR LOCK FAILS TO LOCK DEALERSHIP SAID 9 TIMES OUT OF 10 IT IS THE LOCK MODULE THAT MALFUNCTIONS AND IS VERY COMMON IN JETTA'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443269January 10, 2012
SEATS
THE DRIVER HEATED SEAT GOT SO HOT THAT THERE IS NOW A BURN MARK ON MY SEAT AND CAUSED INJURY TO MY BACK. I HAVE A BLISTER, THAT TURNED NOW INTO A SMALLER BLISTER AND IS BLACK. I BOUGHT THE CAR BRAND NEW BACK IN 2007 AND HAVE NEVER HAD THIS PROBLEM BEFORE. IF I LOWER THE HEAT SETTING FOR THE SEAT THE SEAT IS STILL VERY HOT. SOMETIMES I CAN SMELL SOMETHING BURNING, WHICH SMELLS ELECTRICAL. I HAVE PICTURES FOR EVIDENCE OF WHAT HAS TAKEN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10428366October 3, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE, WHICH WAS RAISED ABOUT 2 INCHES FROM THE GROUND, AND THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WERE AFTERMARKET SHOCKS THAT COULD HAVE CAUSED AN IMPACT WITH THE SUB FRAME. THE TECHNICIAN ADVISED THAT THE IMPACT COULD HAVE CAUSED THE AIR BAGS TO DEPLOY BUT DID NOT GUARANTEE THAT IT WAS THE CAUSE OF THE DEPLOYMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE COST OF DIAGNOSTIC TESTING OR REPAIRS WOULD NOT BE COVERED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,608.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408919June 26, 2011
POWER TRAIN
STALLING ON HIGHWAY, LOCAL ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403973June 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL TO PASS ANOTHER VEHICLE OR MOVE FASTER, THE VEHICLE WOULD SUDDENLY SLOW DOWN. THE VEHICLE WOULD ALSO TAKE UP TO THREE SECONDS BEFORE IT WOULD MOVE FORWARD AT A MODERATE SPEED. THE CONTACT STATED THE FAILURE WAS CALLED "INTERMITTENT ACCELERATOR HESITATION" RELATED TO THE TRANSMISSION. THE FAILURE OCCURRED FOUR TIMES. THE CONTACT CALLED THE DEALER WHO STATED THE VEHICLE HAD TO BE INSPECTED. THE DEALER NOTIFIED THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 27,000. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400929May 15, 2011
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
POOR OBD ON 2007 VW JETTA FOR ENGINE SPEED SENSOR. [XXX] IS THE VIN OF THE CAR, RECENTLY THE ENGINE BEGIN TO STALL/DIE SOON AFTER STARTING, UNABLE TO HOLD THE IDLE SPEED BUT THERE WAS NO MIL/CHECK ENGINE LIGHT, UPON SEVERAL ATTEMPTS IT USED TO RUN FINE IT CONTINUED FOR SEVERAL WEEKS. ONE FINE DAY MY WIFE AND 2.5 MONTH BABY WERE DRIVING ON I-75 SOUTH TO DETROIT DOWNTOWN AND CAR STOPPED IN THE MIDDLE OF THE FREEWAY- IT JUST STOPPED FOR NO REASON NO MIL OR CHECK ENGINE LIGHT EVEN AFTER THESE EVENTS. IT CAME BACK UP RUNNING AGAIN AFTER SHE WAS ABLE TO START THE ENGINE AGAIN. ON THE SAME DAY WHILE SHE WAS DRIVING BACK FROM THE OFFICE IT STOPPED WHILE GETTING OUT OF THE PARKING LOT AGAIN NO CHECK ENGINE LIGHT. IT WAS THE SCARIEST DAY, WE TOWED THE CAR BACK HOME EVEN THOUGH IT WAS STARTING AGAIN DUE TO THE FACT THAT THERE WAS SOMETHING SERIOUSLY WRONG WITH THE VEHICLE. ON 25TH MARCH 2011 I STARTED THE CAR IN THE MORNING THEN I SAW THE CHECK ENGINE LIGHT ON DASH BOARD FOR THE FIRST TIME, AND DROPPED IT OFF AT FOX AUTOMOTIVE DEALER IN ROCHESTER HILLS MI. WHERE THEY WERE NOT COURTEOUS IN DEALING WITH THIS PROBLEM, AND FOUND THE ENGINE SPEED SENSOR [CRANK ANGLE SENSOR] WAS FOUND BROKEN, REPLACEMENT OF THE SAME SEEM TO HAVE RESOLVED THE ISSUE. HOWEVER THE MAIN CONCERN IS THE OBD DID NOT WORK WHEN IT SAW SEVERAL MISFIRES AND ENGINE SPEED ISSUES, WHICH COULD HAVE PREVENTED MY WIFE AND BABY NOT TO DRIVE TO WORK ON FREEWAY, THIS IS A SERIOUS CONCERN. IT IS ESSENTIAL THAT VW DEALER SHOULD ALSO ADDRESS SUCH SERIOUS ISSUES WITH SOME CONCERN AND IMPORTANCE WHERE THEY DID NOT GIVE ANY OPPORTUNITY FOR ME TO DROP OFF THE VEHICLE FOR REPAIR THE SAME DAY I TOWED THE VEHICLE BACK FROM MY WIFE'S OFFICE, AFTER FEW DAYS OF GAP I WAS ABLE TO DROP THE VEHICLE WHERE THEY WORKED ON IT AFTER FEW DAYS OF WAIT TIME, THEY EVEN RECOMMENDED ME TO DRIVE BACK THE CAR WITH CHECK ENGINE LIGHT IF I NEED VEHICLE THE SAME DAY OR EARLY. I REQUEST THE USA GOV.'T TO LOOK INTO THIS MATTER IMMEDIATELY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395156April 7, 2011
AIR BAGS, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR BRAKES WERE COMPLETELY WORN AND RUBBING METAL ON METAL. THE VEHICLE WAS REPAIRED. THREE WEEKS LATER WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,600. UPDATED 06/02/11 *BF THE CONSUMER STATED THE VEHICLE WAS TOTALED. UPDATED 11/28/11 *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10389705March 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA TURBO DIESEL. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ENGAGE INTO NEUTRAL CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT SHE WAS NOT PROPERLY DRIVING THE VEHICLE AND THAT THE CONTACT WOULD NEED TO LEARN TO DRIVE THE VEHICLE CORRECTLY. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 31,000. UPDATED 4/11/2011 *CN UPDATED 04/14/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383829February 17, 2011
AIR BAGS
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY AIR BAG WARNING INDICATOR LIGHT REMAINING ON DUE TO A FAULTY SEAT BELT. I RECENTLY TOOK MY CAR TO THE VW DEALERSHIP TO HAVE MY CAR SERVICE AND WAS TOLD THAT THE PROBLEM I AM HAVING WITH MY AIR BAG LIGHT WAS NOT INCLUDED IN THE RECENT AIR BAG RECALLED VW ISSUED. I WAS TOLD MY THE TECHNICIAN THAT MY AIR BAG WARNING LIGHT IS ON BECAUSE MY ENTIRE DRIVER'S SEAT BELT NEEDS TO BE REPLACED. I AM HOPING THAT VW WOULD LOOK INTO THIS PROBLEM BECAUSE MY SEAT BELT WORKS PERFECTLY FINE AND THERE IS NOTHING I COULD HAVE DONE TO CAUSE THIS DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381104February 8, 2011
SEATS
WHILE DRIVING MY 2007 VW JETTA, I NOTICED A BURNING SMELL. WHEN I GOT OUT OF MY CAR, I NOTICED A VERY BIG BURN ON MY SEAT (WHERE MY BACK WAS). MY BACK IS ALSO DISCOLORED. THIS MORNING, I PUT THE SEAT WARMER ON #1 (THE LOWEST SETTING) AND THE RIGHT SIDE IS SCORCHING HOT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10379996February 2, 2011
VISIBILITY
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING IN A SNOWSTORM, THE WINDSHIELD WIPERS STOPPED OPERATING DUE TO THE HEAVY VOLUME OF SNOW, CAUSING THE CONTACT'S VISION TO BE OBSCURED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT THERE WAS NO REPAIR FOR IT BUT THEY COULD GET THE WIPERS TO FUNCTION. ONE YEAR LATER, THE FAILURE OCCURRED AGAIN. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373916January 3, 2011
ENGINE AND ENGINE COOLING, VISIBILITY
THE 2007 JETTA 2.5 HAS A FRONT AIR VENT WHICH HAS BEEN DESIGNED POORLY AND MAKES A RATTLING SOUND. THE FIXED IT SEVERAL TIMES AND IT STILL MAKE SOUNDS AND SEVERAL OF MY FRIENDS HAVE THE SAME ISSUE WITH THEIR JETTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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