Volkswagen Jetta Complaints (2005)

248 consumer complaints on file.

#10436668November 21, 2011
ENGINE AND ENGINE COOLING
DRIVING MY DAUGHTER HOME FROM SCHOOL, HOT COOLANT STARTED SPEWING INTO WHERE HER FEET REST ON THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436027November 16, 2011
ENGINE AND ENGINE COOLING
AS EMPHASIS BY OTHER OWNERS OF THIS CAR (HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5457990-CLASS-ACTION-AGAINST-VW-FOR-TIMING-CHAIN-PROBLEM), VOLKSWAGEN DESIGNED A FLAWED SYSTEM WHICH ALLOWS THE TIMING CHAIN TO FAIL PRE-MATURELY. IN FACT, DUE TO THE DESIGN OF THIS MOTOR, A TIMING CHAIN FAILURE WILL DIRECTLY AND IMMEDIATELY LEAD TO OTHER CATASTROPHIC ISSUES SUCH AS A BENT VALVE IN MY SITUATION. UPON REPLACEMENT OF THE MOTOR, I HAD THE EXACT SAME ISSUE HAPPEN LESS THAN 1 MONTH LATER (11/16/11). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435503November 14, 2011
UNKNOWN OR OTHER, STRUCTURE:BODY
THE CAR INTERIOR HAS A CRAYON SMELL MOST NOTICEABLE ON HOT DAYS. I AM CONCERNED THAT I AM BREATHING IN POSSIBLY TOXIC FUMES FROM THE EVAPORATION OF CHEMICALS THAT WERE USED WHEN THE CAR WAS BUILT. AFTER TYPING INTO GOOGLE ONLY THE 2 WORDS "CRAYON SMELL" I GET MANY MANY HITS FOR VW CARS THAT HAVE THE EXACT SAME SMELL AS MINE, SO THIS IS A PROBLEM THAT AFFECTS A LARGE GROUP OF VW VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434166November 3, 2011
POWER TRAIN
2005 .5 MODEL YEAR VOLKSWAGEN JETTA TDI (TURBODIESEL) WITH AUTOMATIC (DSG) TRANSMISSION. ON SEVERAL OCCASIONS WHILE DRIVING CAR, THE TRANSMISSION WILL FOR NO REASON SHIFT INTO NEUTRAL, AND ALL TRANSMISSION INDICATOR LIGHTS 'PRNDS' WILL FLASH SIMULTANEOUSLY. SO FAR, IF ENGINE IS SHUT OFF AND THEN RESTARTED, THE TRANSMISSION WILL AGAIN FUNCTION NORMALLY. I BELIEVE THIS HAS HAPPENED 4 OR 5 TIMES NOW. ON ONE OCCASION, THE CAR WAS IN AN INTERSECTION WHEN IT BECAME IMMOVABLE WHICH PRESENTS A SAFETY HAZARD.I CAN SEE THAT THERE IS A MASSIVE AMOUNT OF INFO ON MANY VW INTERNET SITES ABOUT THIS ISSUE, IN FACT IF YOU SIMPLY GOOGLE 'VW DSG FLASHING PRNDS' OR 'VW DSG TRANSMISSION PROBLEMS' ANYONE CAN FIND IT. IT IS A COMMON PROBLEM. I SEE THAT HHTSA HAS BEGUN AN INVESTIGATION BASED ON THIS FOR 2007 THRU 2009 MODEL YEARS, OBVIOUSLY A PROBLEM ON 2005/2006 VW WITH DSG TRANSMISSION AS WELL. VW HAS INITIATED A NEW CUSTOMER SERVICE PROGRAM TO ADDRESS CUSTOMER CONCERNS RELATED TO CERTAIN DSG EQUIPPED MODELS BUT APPARENTLY MINE (AND MANY OTHERS) ARE NOT COVERED THEY SAY BY THIS PROGRAM- NEVERTHELESS A SAFETY ISSUE EXISTS WITH 2005 AND 2006 DSG EQUIPPED VW'S. I CALLED VW CUSTOMER SERVICE (NATIONAL) TODAY 11/3/11 AND REP SAID "I AM NOT AWARE OF THIS ISSUE' FOR THIS YEAR- SO THEY ARE EITHER LYING OR INCREDIBLY UNDERINFORMED. I HAD THE CAR TO VW DEALER FOR DIAGNOSIS, AND THEY STATED THAT A DIAGNOSTIC TEST SHOWED A MALFUNCTION IN A PART THAT CONTROLS TRANSMISSION OPERATION AND WAS CAUSING THE TRANSMISSION TO SHIFT INTO NEUTRAL BY ITSELF. THEIR RECOMMENDATION, "SPEND $2000 TO REPLACE THE PART, OR JUST GET A NEW TRANSMISSION = $4000. SINCE THERE IS OBVIOUSLY A SAFETY RELATED DESIGN FLAW THAT ALLOWS THE TRANSMISSION TO SHIFT ITSELF INTO NEUTRAL- I FEEL THE NHTSA SHOULD EXPAND THE INVESTIGATION TO INCLUDE ALL YEARS OF VW DSG TRANSMISSION EQUIPPED VEHICLES SOLD IN THE USA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430752October 19, 2011
POWER TRAIN
TRANSMISSION FAILURE. WON'T SHIFT FROM SECOND TO FIRST. OR FIRST TO SECOND. IF ENGINE IS VERY HOT IT WILL MOST TIMES BUT NOT AT ALL IF COLD OR WARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430106October 13, 2011
POWER TRAIN
3 OCT 2011: THIS VEHICLE'S FLYWHEEL ASSY FAILED AT APPROXIMATELY 85,000 MILES. FORTUNATELY, THE FAILURE OCCURRED WHILE I WAS AT A VERY LOW RATE OF SPEED IN A NON-CONGESTED AREA. AFTER THE EVENT, I HAVE COME TO REALIZE THAT THIS IS A KNOWN PROBLEM ON DSG TRANSMISSIONS AS INSTALLED ON A VARIETY OF VW MODELS. VW DOES NOT APPEAR TO BE INTERESTED IN DISCUSSING THIS ISSUE FOR MODEL YEARS 2005 / 2006. I AM ONE OF THE LUCKIER ONES AS I REGULARLY MAKE LONG DISTANCE - INTERSTATE TRIPS WITH FAMILY IN-TOW. VOLKSWAGEN SHOULD BE HELD ACCOUNTABLE TO ACCEPT FULL FINANCIAL RESPONSIBILITY TO NOT ONLY TAKE CARE OF CUSTOMERS WHO HAVE EXPERIENCED SUCH LOW-TIME FAILURES BUT, ALSO, EXPAND ANY RECALL THAT MAY BE IN-PLACE FOR LATER MODELS SO AS TO PREVENT POTENTIAL LIFE-THREATENING ACCIDENTS WITHIN THE OVERALL DRIVING POPULATION. I HAD BEEN DRIVING A "TIME BOMB" FOR ALMOST 5 YEARS AND, TO DATE, VOLKSWAGEN OF NORTH AMERICA HAS ONLY ISSUED A LIMITED RECALL FOR LATER MODELS, THE 2008-2010, I BELIEVE. THIS EPISODE WILL COST AT LEAST $3000.00 USD AND NONE OF IT IS COVERED BY VOLKSWAGEN. WHAT IS THE ROOT CAUSE OF THIS AND HOW DO I KNOW THAT MY REPLACEMENT DSG TRANSMISSION WILL NOT BE SUSCEPTIBLE TO THIS HAPPENING AGAIN CAUSING POTENTIAL VEHICLE, PROPERTY, AND PERSONAL DAMAGE IN THE FORM OF A VEHICLE "MISHAP".??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428973October 6, 2011
ENGINE AND ENGINE COOLING
2005.5 VW JETTA, 2.5L 5 CYL ENGINE. CAR HAS BEEN MAINTAINED ACCORDING TO MANUFACTURER GUIDELINES. VEHICLE WAS OPERATING NORMALLY WHEN CHECK ENGINE LIGHT CAME ON. CHECK ENGINE LIGHT WAS LIT STEADY, NOT FLASHING. STARTED TO LOSE POWER AND WAS DIFFICULT TO MAINTAIN SPEED. PULLED OFF ROAD AND IDLE WAS VERY ROUGH. TURNED CAR OFF AND BACK ON AND IDLE WAS WORSE AND CHECK ENGINE LIGHT STILL LIT AND NOT FLASHING. VEHICLE STARTED TO MAKE GRINDING NOISE FROM DRIVER'S SIDE OF THE ENGINE COMPARTMENT. WAS DIFFICULT TO MOVE VEHICLE UNDER ITS OWN POWER AND HAD CAR TOWED TO REPAIR SHOP. REPAIR SHOP FOUND TROUBLE CODE P1340 AND AFTER MORE DIAGNOSTIC THAT TIMING WAS INCORRECT. CAM TIMING WAS VERY FAR OFF AND STRETCHED TIMING CHAIN SUSPECTED. COMPRESSION TEST REVEALED BENT VALVES AS WELL. LOCAL INDY MECHANIC AND LOCAL VW DEALER HAVE BOTH SEEN THIS ISSUE SEVERAL TIMES WITH 2005.5 AND 2006 MODEL JETTA AND RABBIT VEHICLES WITH THE 2.5L ENGINE, AND SEVERAL OTHER SIMILAR FAILURES ARE OUTLINED IN SEVERAL PLACES ONLINE. THE FAILURE OF THE TIMING CHAIN WAS VERY SUDDEN AND COULD HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427789September 28, 2011
VISIBILITY, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN NEW JETTA. THE CONTACT WAS DRIVING 60 MPH WHEN THE POWER WINDOWS AND TURN SIGNALS FAILED TO WORK PROPERLY. THE CONTACT ALSO MENTIONED THAT THE EXTERIOR AND INTERIOR LIGHTING FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT BOTH A WIRING AND CRASH HARNESS WAS NEEDED TO RESOLVE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED, AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424367September 8, 2011
ENGINE AND ENGINE COOLING
CAMSHAFT FAILURE CAUSING ALL ASSOCIATED/CONNECTING PARTS TO ALSO FAIL. NEVER DEVIATED FROM SPECIFIED MANUFACTURES REQUIRED OIL (505.01). THIS APPEARS TO BE A DESIGN PROBLEM, THAT IS COMMON ON ALL THESE DIESEL ENGINES (BRM), OF WHICH THE MANUFACTURE WILL NOT CORRECT AND THE OWNER IS REQUIRED TO CORRECT AT THEIR OWN EXPENSE AT A COST OF $2000 PLUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421172August 23, 2011
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT
OWN A 2005 VW JETTA, BROUGHT INTO DEALERSHIP TODAY WITH 106K MILES ON IT AND NOW THEY ARE SAYING THE TIMING CHAIN HAS JUMPED. THIS SOUNDS LIKE IT IS A COMMON PROBLEM, SO WHY ISN'T THERE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419236August 12, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THERE WAS A BURNING WAX ODOR EMITTING FROM THE AIR CONDITIONING VENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND REPLACED THE CARPET. THE ODOR RETURNED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR DURING SUMMER MONTHS. THE MANUFACTURER WAS CONTACTED AND OFFERED $1500 TOWARD THE PURCHASE OF A NEW VEHICLE. THE VEHICLE WAS NO REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10414231July 17, 2011
ELECTRICAL SYSTEM, AIR BAGS
FRONT END CRASH INTO A STOPPED VEHICLE ON COUNTY HIGHWAY. APPROXIMATELY 35 MPH TO 40 MPH. NONE OF THE AIR BAGS DEPLOYED. VEHICLE WAS TOTALED BY INSURANCE PROVIDER. SEAT BELT STRAINING UPON BODY, THAT TOOK FULL FORCE OF STOP NO OTHER ABSORPTION OF IMPACT ENERGY. VEHICLE KEPT ENERGIZED EVEN AT THE SALVAGE STORAGE AREA WHEN KEYS WERE INSERTED NO ELECTRICALLY SAFETY RELAYS DISENGAGED THE VEHICLE ELECTRICAL SYSTEM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10411667July 10, 2011
ELECTRICAL SYSTEM
WIRING HARNESS BETWEEN THE BODY AND THE DOORS FLEXES DURING OPENING AND CLOSING OF THE DOOR. THE WIRE COATING BECOMES BRITTLE WITH AGE AND CRACKS CAUSING STRESS POINTS IN THE WIRE LEADING TO BREAKAGE OF 1 OR MORE WIRES IN THE HARNESS LEADING TO INOPERABLE CONTROLS AND ELECTRONICS IN THE DOOR, POSSIBLE ELECTRICAL SHORT, AND POTENTIAL FIRE HAZARD. THIS FAILURE TENDS TO OCCUR AFTER A COUPLE YEARS OF USAGE. THIS PARTICULAR VEHICLE FAILED AT 65,000 MILES. USUALLY THE DRIVER'S DOOR FAILS FIRST AS IT IS USED MOST FREQUENTLY. THIS EQUIPMENT INCLUDES BUT MAY NOT BE LIMITED TO WINDOW CONTROLS, DOOR LOCKS, DOOR OPEN SENSOR, AIR BAG SYSTEM CRASH SENSOR, TRUNK RELEASE SWITCH, FUEL DOOR RELEASE SWITCH, DOOR MIRROR ADJUSTMENT, MIRROR TURN SIGNAL INDICATOR, MIRROR HEATING ELEMENT. WIRING HARNESS MUST BE REPLACED WHICH COSTS APPROXIMATELY $150-$200. HARNESS SHOULD BE REDESIGNED WITH LONGER WIRES TO AVOID STRETCHING OF THE WIRE AND WIRE COATING MATERIAL CHANGED TO AVOID BRITTLENESS WITH AGE AND WORK HARDENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410732July 6, 2011
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN
CHECK ENGINE LIGHT CAME ON WHILE RETURNING HOME AFTER SHOPPING. CAR WAS TOWED TO THE REPAIR SHOP. DIAGNOSIS WAS CATASTROPHIC FAILURE OF ENGINE DUE TO A TIMING CHAIN JUMP ON A 72K MILE, 2.5 LITER, 2005 VW JETTA TWO MONTHS AFTER PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409340June 29, 2011
STEERING
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT ADDED POWER STEERING FLUID TO THE VEHICLE BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE HIGH PRESSURE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407154June 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2005 NEW JETTA AND AT AROUND 60,000 MILES IT SHIFTS HARD FROM 1ST TO 2ND GEAR AND 2ND TO 3RD GEAR. IT ALSO DOWNSHIFTS ABRUPTLY. THE HARD JERKING SCARES ME WHEN DRIVING BECAUSE IT CAN CAUSE AN ACCIDENT. AT SOME POINT VW HAS TO REALIZE THIS IS A SERIOUS SAFETY HAZARD. I GOT THE RECALL LETTER ABOUT THE VALVE BODY AND WHEN I TOOK IT TO A VW DEALER FOR SERVICE I WAS TOLD THAT MY CAR DIDN'T HAVE A VALVE BODY ISSUE. THEY SAID I NEEDED A NEW TRANSMISSION. COST $6,000. I CONTACTED VW BY PHONE AND WAS TOLD THERE WAS NOTHING THEY COULD DO. NOW AT CLOSE TO 70,000 MILES THE JERKING HAS WORSEN AND I HAVE BECOME VERY CONCERNED ABOUT THE SAFETY OF THIS CAR WHILE I'M DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405449June 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING
I PURCHASED A 2005 NEW JETTA AUTOMATIC TRANSMISSION IN JULY OF 2010. IT CURRENTLY HAS 72,000 MILES. 3 ISSUES. ONE, WHEN THE CAR IS FIRST STARTED UP, A CLANGING NOISE OCCURS AND LASTS FOR APPROX 30 SECONDS, THEN IT SOUNDS LIKE A VENT CLOSES AND THE SOUND GOES AWAY. TWO, THE RIGHT FRONT HEADLIGHT WILL NOT TURN OFF SOMETIMES WHEN I PULL ALONG SIDE A CURB. I HAVE TO RESTART THE CAR, BACK THE CAR UP, THEN PULL THE CAR FORWARD TO GET IT TO TURN OFF. THE THIRD ITEM OCCURS INTERMITTENTLY NOT ALWAYS AND INVOLVES SHIFTING OF GEARS. WHEN THE CAR IS GOING APPROXIMATELY 20 TO 30 MILES PER HOUR, IT SEEMS TO BOUNCE BACK AND FORTH BETWEEN 2ND AND 3RD GEAR A LITTLE ROUGH BUT NOT JERKY AND SOMETIMES WHEN COASTING THROUGH AN INTERSECTION THE CAR SEEMS TO HESITATE WHEN I AM READY TO PUSH ON THE GAS. BUT THEN, AFTER A COUPLE SECONDS, ENGAGES INTO GEAR WITH A LUNGE. I RECENTLY TOOK THE CAR TO A TRANSMISSION SHOP FOR ANALYSIS AND THE MAN SAID HE COULD NOT PRODUCE ANY CODES. I TOLD HIM I HAD RECEIVED THE LETTER ABOUT THE TRANSMISSION'S VALVE BODY WARRANTY EXTENSION. HE DROVE THE CAR AND SAID THE CAR DEFINITELY LUNGES AND TOLD ME TO GET IT TO A VW DEALERSHIP FOR A CHECK UP AS HE WAS NOT AN AUTHORIZED VW TECH. I TOOK THE CAR TO THE NEAREST DEALERSHIP WHICH IS 2 HOURS AWAY FROM MY HOME. THEY DROVE THE CAR 3 SEPARATE TIMES TRYING TO PRODUCE THE SCENARIO I DESCRIBED BUT COULD NOT. THE TECH TOLD ME IT SOUNDED LIKE I WAS DESCRIBING THE VALVE BODY ISSUE AND HE WOULD TELL THE SERVICE ADVISOR THAT HE HAD FELT THE PROB AND THAT MY CAR NEEDED A NEW VALVE BODY. WHEN I PICKED UP MY CAR, THE CAR WOULD NOT DRIVE ABOVE 20 MPH WITHOUT THE ENGINE ROARING AND THE SHIFTING HARD INTO GEAR EVERYTIME. ME AND MY DAUGHTER HAD PULLED OUT INTO A VERY BUSY 40 MPH TRAFFIC. IT WAS SCARY. AT ONE POINT THE CAR WOULD NOT GO INTO ANY GEAR! I RETURNED THE CAR TO THE DEALERSHIP AND TOLD THEM SOMETHING WAS SERIOUSLY WRONG. NEXT DAY, THEY TOLD ME MY CAR NEEDS A NEW TRANSMISSION AT MY COST OF $5000. WHAT HAPPEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404065June 1, 2011
ENGINE AND ENGINE COOLING
COILPACK FAILURE CAUSES THE CAR TO DECELERATE AND SPUTTER, ESPECIALLY WHEN IT STARTS TO RAIN. VOLKSWAGEN IS AWARE OF THE PROBLEM SINCE 2001. THE INTERNET IS FULL OF COMMENTS ON THIS DEFECT YET THE PROBLEM CONTINUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402113May 19, 2011
POWER TRAIN
HARD SHIFTING, IT HARD SHIFTS AND IT KEEPS GETTING WORSE. I WAS TOLD IT WAS THE VALVE BODY BUT VOLKSWAGEN DOES NOT WANT TO PAY FOR IT BECAUSE IT IS A FEW MILES OVER THE 100,000 MILE WARRANTY WHEN I HAVE READ MANY THINGS SAYING THAT VOLKSWAGEN WAS HAVING PROBLEMS WITH THE VALVE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398834May 3, 2011
UNKNOWN OR OTHER
NOXIOUS ODOR FROM CARPET UNDERLAYMENT. CAUSES HEADACHES AND ODOR TO BE ABSORBED INTO CLOTHING, SKIN, SEATS, ETC. VW WILL NOT ACKNOWLEDGE THE PROBLEM, NOR DISCLOSE THE MATERIAL USED AND IF IT IS OFF-GASSING ANY HAZARDOUS FUMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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