Volkswagen Jetta Complaints (1997)

141 consumer complaints on file.

#883818March 22, 2001
STRUCTURE:BODY:DOOR
VEHICLE WAS IN HOUSE GARAGE AND DID NOT START. CONSUMER CONTACTED AAA PERSON WHO TRIED TO JUMP WITH BATTERY. THEN, SMOKE WAS COMING FROM SEAT BELT HOLE WHERE DISCONNECTED BATTERY CABLE WAS LOCATED. INSURANCE STATED THAT FIRE WAS DUE TO A BROKEN WIRE FROM POST INTO DOOR WHERE HOT WIRE GROUNDED AND STARTED FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#742056March 7, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THEY HAVE SAID THIS PROBLEM DOESN'T OCCUR FREQUENTLY--HA!. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878069January 11, 2001
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ON HIGHWAY AND ANOTHER VEHICLE MADE AN ILLEGAL U TURN IN MIDDLE OF HIGHWAY. CONSUMER WAS TRYING TO AVOID HITTING OTHER VEHICLE BY SWERVING. INSTEAD, SHE HIT CENTER OF VEHICLE. UPON IMPACT, DUAL AIRSBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#785224January 3, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
DURING COLD WEATHER BOTH FRONT DOOR AND TRUNK LOCKS FREEZE UP AND CONSUMER IS UNABLE TO ENTER THE CAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738270December 26, 2000
POWER TRAIN:MANUAL TRANSMISSION
I HAVE HAD THIS SERVICED BEFORE, AND STILL HAVING PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738053December 20, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED WHILE TURNING THE IGNITION, DEALER SERVICE REP MENTIONED THAT HE HAD SEEN SEVERAL CASES OF THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737676December 11, 2000
TIRES
REAR WHEEL BLOWOUT, TIRE SEPARATION, DEFECTIVE TIRES. TIRE BLEWOUT ON THE HWY THE CAR SPUN OUT OF CONTROL AND ROLLED. (DOT NUMBER: MKHCFJDR13 TIRESIZE: 195/60R14)
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#874127October 30, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, TIMING BELT BROKE CAUSING IMMEDIATE LOSS OF POWER, THIS CAUSED OTHER ENGINE DAMAGE, VALVES WERE BENT AND A CYLINDER HEAD WAS REPLACED, CONSUMER STATES THAT THE OWNER'S MANUAL ONLY REQUIRES THAT INSPECTION AND MAINTENANCE BE DONE AT 60,000 MILES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734523October 17, 2000
EQUIPMENT:ELECTRICAL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
ADD'T DEALER REPAIR INFO: NORTHLAND VW. CIN OH. AIR SYSTEM SMELLS ROTTEN, WATER PUMP WENT OUT DUE TO BELTS GOING BAD, ELECTRICAL MALFUNCTIONS CAUSED CAR TO STALL & NOT OPERATE, CIGARETTE LIGHTER IS STUCK -CAN NOT PULL OUT. THIS CAR HAS BEEN IN THE REPAIR SHOP 9 TIMES IN 3 YRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734561October 17, 2000
TIRES:SIDEWALL
MULTIPLE SIDEWALL CRACKING, ALL TIRES. TREAD: GOOD TO EXCELLENT. SIDEWALL CRACKING NOT NOTED UNTIL "FIX-A-FLAT" WAS NOTED TO SQUIRT OUT OF SIDEWALL. ALL TIRES THEN CHECKED; ALL HAD MULTIPLE CRACKING.*AK (TIRESIZE: P195/60R14)( DOT NUMBER: TIRE SIZE: P195/60R14 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733341October 3, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FIRST WINDOW FAILURE INCIDENT INCLUDED THE TWO FRONT WINDOWS AND THE DEALER REPLACED THE REGULATORS AND MOTORS. I HAD TO PAY 20% OF THE TOTAL COST. THE SECOND WINDOW FAILURE INCLUDE THE SAME TWO FRONT WINDOWS AND ALSO THE REAR RIGHT WINDOW. THE DEALER IS QUOTING A PRICE OF APPROXIMATELY $1,354.00 PLUS TAX. I CONTACTED THE MANUFACTURER AND THEY SAID THEY WOULD PAY UP TO 50% OF THE COST OF THE PARTS. I FEEL THAT THESE ITEMS ARE A DEFECT AND THEY SHOULD MAKE REPAIRS AT NO COST TO ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869869September 7, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE TURNING THE KEY TO START VEHICLE, BATTERY EXPLODED, CAUSING ACID TO GO INTO ENGINE COMPARTMENT AND DENT THE HOOD. VOLKSWAGEN REPLACED BATTERY WITH ANOTHER VOLKSWAGEN BATTERY. ALSO, SEPT, 1, 2000, WITH 45,000 BATTERY EXPLODED AGAIN IN THE SAME MANNER. *AK DEALER CLAIMS NOTHING IS WRONG WITH THE VEHICLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727052August 8, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TWO OF MY WINDOW REGULATORS AND MOTORS BROKE LAST AUGUST. THE OTHER TWO BROKE A COUPLE OF MONTHS AGO. THE CAR HAS NOT BEEN IN AN ACCIDENT AND I RARELY USE THE REAR WINDOWS. VOLKSWAGEN WILL NOT REPLACE. I WAS CHARGED $60 FOR DIAGNOSIS... EACH WINDOW COSTS $600 TO FIX AT THE VW DEALER. I AM NOW DRIVING WITH ONLY ONE BACK WINDOW OPERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866504August 1, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER STOPPED WORKING. ENGINE WOULDN'T HOLD FREON. DEALER FOUND A LEAK IN EVAPORATOR, AND ADMITTED THAT IT WAS A DEFECTIVE PART. CONSUMER RESPONSIBLITY FOR COVERAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725039July 6, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724631June 27, 2000
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION POPS OUT OF 5TH GEAR UNEXPECTEDLY USSUALLY AT SPEEDS OVER 50 MPH. THIS LEADS TO A SUDDEN LOSS OF ACCELERATION AND COULD LEAD TO PANIC AND A LOSS OF CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723790June 9, 2000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VEHICLE NEEDED REPLACEMENT TO THE ALTERNATOR TWICE. THE CAUSE OF THIS PROBLEM IS UNKNOWN. IN ADDITION THE TRANSMISSION HAS BEEN REPAIRED ONCE. WHEN THIS DID NOT WORK IT WAS THEN REPLACED WITH A REBUILT TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861811May 12, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DUE TO THE LOCATION OF THE BATTERY AND POWER STEERING FLUID CANISTER, BATTERY SITS TOO CLOSE TO THE CANISTER, AND IS RUBBING AGAINST THE BASE THAT HOLDS THE BATTERY, CAUSING FLUID TO LEAK OUT. CONSUMER HAS CONTACTED THE DEALER. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861790May 11, 2000
STEERING
CONSUMER STATED THAT HE WOULD WRITE IN FURTHER DETAILS ON HIS VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#859550March 31, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION KEEPS SLIPPING FROM 1ST GEAR INTO NEUTRAL, AND THEN IT WILL SLIP BACK IN. DEALER WILL REPLACED TRANSMISSION.PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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