Volkswagen Jetta Complaints (1995)

220 consumer complaints on file.

#722861May 18, 2000
STRUCTURE:BODY:DOOR
THE DOOR LOCK PROBLEM IS ESPECIALLY PROBLEMATIC. THERE IS NO OTHER WAY INTO THE CAR AND VW CLAIMS THAT IT IS NOT THEIR RESPONSIBILITY TO FIX IT. A WOMAN, ME, WALKING ALONE IN A DARK PARKING LOT AT NIGHT WHO CAN'T GET INTO HER CAR COULD BE ROBBED OR RAPED. A CHILD, MINE, WHO MIGHT LOCK THE DOORS FROM THE INSIDE AND ACCIDENTLY PUSH THE EMERGENCY BRAKE DOWN COULD SET THE CAR IN MOTION, ROLLING AND I WOULD NOT EASILY BE ABLE TO UNLOCK OR GET INTO THE VEHICLE. THIS IS A SAFETY HAZARD AND VW SHOULD BE FORCED TO TAKE RESPONSIBILITY FOR FIXING THIS. THEY CLAIM THERE IS A 2-YR WARRANTY ON THE DOOR LOCK CYLINDER. TO THIS, I SAY, RIDICULOUS. THAT MEANS THEY DO NOT INTEND FOR THEIR DOOR LOCKS TO LAST THE LIFE OR EVEN HALF THE LIFE OF THE VEHICLE. I HAD A SAAB AS MY LAST CAR AND I PROBABLY HAD TO REPLACE EVERY SQUARE INCH OF THAT CAR DURING IT'S 10 YR LIFETIME, BUT...I NEVER HAD TO REPLACE THE DOOR LOCKS. PLEASE HELP ME GET THIS VENDOR TO TAKE RESPONSIBILITY FOR THEIR PRODUCT. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE IN THIS MATTER. SINCERELY, ANDREA COHEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722530May 11, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
FIRST NOTICED WHEN A/C FAILED TO EMIT COOL AIR. DRIVING IN HOT WEATHER, HEAVY TRAFFIC; THEN TRAFFIC STARTS MOVING, SMELLED PAINFULLY STRONG BURNING SMELL, I STARTED TO COUGH, NOTICED WHITE SMOKE COMING OUT OF CONTROL PANEL ON DASHBOARD; PULLED OVER, TURNED OFF CAR, WHITE SMOKE POURING OUT FROM UNDER HOOD; SHORT IN MAIN WIRE HARNESS AND INSTRUMENT MAIN HARNESS; MAY NEED A/C CONTROL SWITCH OF OTHER PARTS; "OPEN DOOR" BELL RINGING WHEN KEYS NOT IN IGNITION WAS ANOTHER SYMPTOM THAT ELECTRICAL HAD FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860347April 14, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE DOOR LOCK FELL OUT. VEHICLE COULD NOT BE LOCKED WHEN THIS HAPPENED. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720681March 28, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY:DOOR
THESE PROBLEMS HAVE OCCURRED THROUGHOUT THE PAST 4 YEARS, AND HAVE BEEN DOCUMENTED WITH THE DEALER. WHEN MY LEASE WAS UP, MY VEHICLE WAS INSPECTED, AND I WAS INFORMED THAT THE MOULDINGS HAVE BEEN A CONTINUOUS PROBLEM, ESPECIALLY IN STATES THAT HAVE WARM WEATHER BECAUSE THE GLUE STARTS TO MELT WHICH CAUSES THE MOULDING TO FALL OFF. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858722March 17, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING AT HIGHWAY SPEED, VEHICLE COMMENCED TO LOSES POWER. ALSO, OIL LEAKAGE DUE TO BLOWN HEAD GASKET. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719998March 12, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL, SUSPENSION:FRONT
LESS THAN 48HOURS AFTER I BOUGHT THE CAR - IT SHUT DOWN ON ME IN BROOKLYN- IT WOULD NOT START OR TURNOVER, SO I RETURNED IT TO THE DEALER BY FLATBED TRUCK. THE NEXT DAY I WAS TOLD TO COME AND PICK IT UP AS THERE WAS NOTHING WRONG WITH IT. THE VEHICLE WAS ADVERTISE AS A CERTIFIED PRE-OWNED CAR - BUT I HAVE BEEN DISCOVERING MANY PROBLEMS WHICH SHOULD HAVE BEEN RESOLVED BEFORE SALE. THE WHEELS WERE NOT ALIGNED, THE HEADLIGHTS WERE NOT ALIGNED, THE DUAL HEATED SEATS DO NOT WORK, THE ENGINE SQUEAKS A BIT AND THE FRONT WINDSCREEN HAS POOR VISABILITY. AND LAST NIGHT THE SPEEDOMETER AND CAR TEMP NEEDLE BOTH DROPPED TO READING "0". WE HAVE ASKED THE DEALER FOR FURTHER INFO ON THE CAR SINCE PURCHASE AND THEY HAVE SO FAR FAILED TO PROVIDE AND PAST HISTORY WITH THE CAR.THEY HAVE ALSO FAILED TO PROVIDE US WITH A MANUAL FOR THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718973February 19, 2000
ELECTRICAL SYSTEM:IGNITION, VEHICLE SPEED CONTROL
HAVE APPT TO HAVE VEHICLE FIXED 2/22/00. DEALER IS WHERE PURCHASED, NOT REPAIR DEALERSHIP. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856914February 15, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCK CYLINDER IS FAULTY, CAUSING DRIVER'S SIDE DOOR TO STICK AND NOT OPEN. DRIVER HAS TO ENTER CAR FROM PASSENGER'S SIDE. DEALER HAS SEEN VEHICLE, AND REPAIRED DOOR LOCK CYLINDER 4 TIMES, AND STILL NO SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717335January 14, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, STRUCTURE:BODY:DOOR
THE DASHBOARD LIGHTS SEEMED TO SHORT OUT. NOW THEY COME ON SOMETIMES IF IT IS COLD, BUT GO OFF ONCE THE CAR STARTS TO WARM UP. WE DRIVE WITH A SMALL FLASHLIGHT ON THE LEDGE OF THE ODOMETER SO WE CAN TELL HOW FAST WE ARE DRIVING. THE DOOR LOCKS ARE FROZEN, ON THE DRIVER'S SIDE THE KEY CANNOT BE INSERTED ALL THE WAY INTO THE LOCK, ON THE PASSENGER SIDE THE KEY GOES IN BUT DOES NOT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550231December 30, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER HAS OWNED TWO 1995 JETTA MODELS THAT HAVE EXPERIENCED DOOR LOCK FAILURES, THE LOCK ASSEMBLY HAS COMPLETELY COME OUT OF THE DOOR HANDLE, RESULTING IN DOOR OPENING WHILE DRIVING 65 MPH ON ONE OCCASION. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715388November 29, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WENT TO LOCK THE DOORS AND THE LOCK CAME OUT WITH THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715389November 29, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ALL WINDOWS BUT FRONT DRIVER'S SIDE FAIL TO OPERATE. THEY DID WORK WHEN PURCHASED AND THEN FAILED ONE BY ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714471November 8, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY:BUMPERS
THERE WERE PROBABLY MANY 1995 LEMONS FOR JETTAS, BEING THE FIRST YEAR OF THE NEW DESIGN. MANY OF THESE FLAWS ARE EXTREMELY EXPENSIVE. PARTS FOR THIS CAR ARE RARELY FOUND ANYWHERE BUT THE DEALER, INCLUDING BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851157October 20, 1999
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE ENGINE HAS AN OIL LEAK DUE TO THE CATALYTIC CONVERTER. THIS COULD EVENTUALLY AFFECT THE THE MASS AIRFLOW CENTER. ALSO, DEALER HAS REPLACED ENGINE HEAD GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713281October 13, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711706September 21, 1999
POWER TRAIN:AXLE ASSEMBLY
BOTH REAR WHEEL BEARINGS FAILED WITHIN ONE MONTH. THE FIRST (LEFT) FAILURE HAPPENED AT LOW SPEED WITH PLENTY OF WARNING SOUNDS. THE SECOND (RIGHT) FAILURE WAS AT HIGHWAY SPEED, RESULTING IN WHEEL SEPARATION AND LOSS OF CONTROL. NEITHER THE MANUFACTURER NOR THE DEALER HAVE OFFERED AN EXPLANATION OR APOLOGY FOR NOT INSPECTING ALL WHEEL BEARINGS AFTER THE FIRST PREMATURE FAILURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#711708September 21, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
EGR VALVE FAILED. OIL ACCUMULATED IN AIR INTAKE SYSTEM, REQUIRING REPLACEMENT OF SEVERAL COMPONENTS AND FUEL SYSTEM CLEANING. ENGINE LOST POWER AND WOULD NOT CLIMB HILLS. OIL CONTAMINATION MAY HAVE LED TO PREMATURE CATALYTIC CONVERTER FAILURE (COVERED UNDER WARRANTY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710351August 22, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
FOLLOWING APPROXIMATELY TWO DOZEN VISITS TO THE DEALERSHIP FOR A CORRECTION, NOTHING WAS FOUND. AT ONE POINT AN AIR FLOW SENSOR WAS REPLACED, BUT THE IT DID NOT CORRECT THE PROBLEM. OFTEN TIMES A HESITATION WILL OCCUR WHEN I'M ACCCELERATING INTO TRAFFIC OR ATTEMPTING TO CLIMB A HILL OR MOUNTAIN. IN ADDITION, WHEN SHIFTING INTO GEAR THE TRANSMISSION WILL JERK AND SHIFTING INTO GEAR VERY ROUGHLY WHILE CLIMBING A HILL/MOUNTAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782586August 4, 1999
STEERING:RACK AND PINION:RACK
STEERING RACK LOOSING POWER STEERING FLUID. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842894July 22, 1999
ENGINE AND ENGINE COOLING:ENGINE
TIMING BELT BROKE WHILE DRIVING AT 45MPH, NO PRIOR WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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