Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#894414August 15, 2001
AIR BAGS:SIDE/WINDOW
WHILE TRAVELING AT 35 MPH AND WITHOUT ANY INDICATION AIR BAGS DEPLOYED. DEALER AND MANUFACTURER HAVE BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK IE04-078*PO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750182August 10, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE VEHICLE EXPERIENCED A TOTAL BRAKE FAILURE. THE PEDAL OFFERED LITTLE RESISTANCE, AND SANK TO THE FLOOR. AN ACCIDENT WAS AVOIDED BY EMERGENCY PROCEDURES. THE THROTTLE WAS ALSO INOPERATIVE. AFTER BRINGING THE VEHICLE TO A EVENTUAL STOP, THE BRAKES SLOWLY RETURNED TO NORMAL, MUSHY AT FIRST, THEN TO ORIGINAL FEEL. NOT AN EXPERT AT DIAGNOSIS, BUT IT WOULD APPEAR THAT THE "BRAIN" THAT CONTROLS THROTTLE AND THE ABS SYSTEMS EXPERIENCED A TEMPORARY FAILURE. NO INDICATOR LIGHTS WERE DISPALYED TO INDICATE ANY FORM OF FAILURE. NEEDLESS TO SAY, THIS WAS AN "EXCITING" EXPERIENCE FOR A COUPLE OF MINUTES!!!. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748945July 23, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN BOTH INSTANCES I RETURNED THE CAR TO CHARLES MAUND VW IN AUSTIN FOR REPAIR UNDER WARRANTY. I ASKED FOR THEM TO CHECK THE OTHER WINDOWS AND BOTH TIMES THEY SAID THERE WAS NOTHING THEY COULD DO UNTIL IT BREAKS AGAIN. IN BOTH INSTANCES THE WINDOW ABRUPTLY SLID INTO THE DOOR WHEN I HIT THE POWER WINDOW BUTTON ONCE. FOR OTHER EXAMPLES ON THIS PLEASE CHECK WWW.VWVORTEX.COM AND GO UNDER "FORUMS" AND DO A SEARCH FOR WINDOW REGULATORS. YOU WILL FIND THIS TO BE A RATHER COMMON OCCURRENCE AND ONE THAT OTHER OWNERS ARE CALLING A OEM DEFECT.THANK YOU FOR YOUR ATTENTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562131July 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE DRIVING IN RUSH HOUR TRAFFIC THE MASTER CYLINDER FAILED RESULTING IN LOSS OF BRAKING ABILITY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748658July 18, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THIS PART WAS REPLACED UNDER WARRANTY. HOWEVER, MY WARRANTY IS ALMOST UP, HOW MANY MORE WILL I HAVE TO REPLACE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748716July 18, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NO SUMMARY LISTED FOR ABOV EVEHI CLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748289July 11, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, UNKNOWN OR OTHER
THE VEHICLE HAS BEEN SEEN BY MECHANICS FROM TWO DIFFERENT DEALORSHIPS ON FIVE OCCASIONS DUE TO THE CHECK ENGINE LIGHT TO DATE. ON THE FOURTH TRIP TO THE SHOP IT WAS EVALUATED BY THE MECHANICS AS HAVING DEFECTIVE GAS TANK THAT HAD A SLOW LEAK. ON THIS OCCASION THE AUTO WAS KEPT FOR 1 WEEK FOR REPAIRS. HERE WE ARE A WEEK LATER AND THE LIGHT IS BACK ON AND IT'S BACK IN THE SHOP AGAIN. MEANWHILE I AM ON PROBATION AT MY NEW JOB AND AM HAVING TO TAKE CONSIDERABLE TIME OFF DUE TO THESE REPAIRS. I AM STILL ON PROBATION AT THIS JOB AND I HAVE ALSO MISSED OUT ON THE OPPORTUNITY OF OVERTIME BECAUSE OF CONTINUAL TRIPS TO THE DEALORS SHOPS. I HAVE ONLY MADE THREE PAYMENTS ON THE CAR TO DATE AND I AM PAYING FOR SOMETHING THAT IS IN THE SHOP AS MUCH AS IT IS IN THE DRIVEWAY. ASIDE FROM THE FACT THAT I HAVE REACHED THE POINT WHERE I AM AFRAID TO DRIVE IT FOR I FEAR IT COULD POSSIBLY BE A DEATHTRAP! I AM NOT SURE ABOUT THE BELT QUESTION THAT ARE WITHIN THIS FORM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891441June 27, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHEILD WIPERS INTERMITTENTLY BECOME INOPERABLE IN RAINY WEATHER CONDITIONS CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891083June 25, 2001
AIR BAGS:SIDE/WINDOW
VEHICLE WAS HIT DIRECTLY ON DRIVERS SIDE AT 50 MPH BY ANOTHER VEHICLE. CONSUMER FELT THAT SIDE AIRBAGS SHOULD HAVE DEPLOYED INSTEAD OF STEERING WHEEL AND THE DASH BOARD DEPLOYING. CONSUMER MAY NOT HAVE BROKEN A RIB IF SIDE AIRBAGS HAD DEPLOYED. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER INFOMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#890243June 12, 2001
STRUCTURE:BODY
WHILE VEHICLE WAS DELAYED IN TRAFFIC, SUN WAS BEAMING ON VEHICLE AND CAUSED FIRE TO INTERIOR MATERIALS ON SUNROOF. DEALER IS NOT WILLING TO FIX.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#561551June 11, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
SHORTLY AFTER PURCHASE OF THE VEHICLE THE ENGINE BEGAN TO SPUTTER AND SHAKE WITH THE CHECK ENGINE LIGHT ILLUMINATING, CONSUMER RETURNED VEHICLE TO DEALERSHIP TO FIX TEMPERATURE REGULATOR IN THE ENGINE SYSTEM, HOWEVER AFTER REPAIR THE VEHICLE'S ENGINE LIGHT ILLUMINATED AND CONSUMER LOST ALL BRAKING ABILITY. THE DEALERSHIP AND MANUAL STATE THAT IT IS OK FOR THE DRIVER TO CONTINUE TO DRIVE THE VEHICLE WITH THE CHECK ENGINE LIGHT ON, BUT WHEN LIGHT IS FLASHING DO NOT DRIVE, THE BRAKES AND ENGINE FAILURE OCCURRED WITHOUT FLASHING LIGHTS FOR PROPER WARNING. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746416June 4, 2001
SEATS
BOTH FRONT SEATS ROCK FRONT TO BACK ON THEIR TRACKS. I HAVE REPORTED THE PROBLEM TO TWO DEALERS FOR A TOTAL OF FOUR TIMES. ONE DEALER ACKNOWLEDGES THE PROBLEM, AND SAYS THAT THERE IS NO FIX, THE OTHER SAYS THAT THE ROCKING IS NORMAL. THESE SEATS ROCK TOO MUCH. THEY ARE A DISTRACTION WHILE DRIVING, THUS CAUSING A SAFETY HAZARD. THIS CAR IS A LEMON. THE DEALER THAT CLAIMS THERE IS NO FIX FOR THIS PROBLEM COULD HAVE EASILY REPLACED THE SEATS. THE DEALER THAT SAYS THIS PROBLEM IS NORMAL HAS OTHER 2001 MODELS WITH THE SAME DEATS, ALL OF WHICH DO NOT ROCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746418June 4, 2001
PARKING BRAKE:CONVENTIONAL
CAR WAS PARKED ON NEAR-LEVEL SURFACE OF DRIVEWAY. CAR WAS LEFT IN NEUTRAL (MANUAL TRANSMISSION) AND PARKING BRAKE WAS SET. DOORS WERE LOCKED. CAR BEGAN TO ROLL 165 FEET DOWN DRIVEWAY ABOUT 20 MINUTES AFTER USE. CAR RESTED IN A FENCE POST. DEALER CLAIMS THAT CAR SHOULD BE LEFT IN GEAR BECAUSE THE PARKING BRAKE SYSTEM ON THIS CAR IS HYDRAULIC, AND WHILE THE CAR IS DRIVEN, THE REAR DISC BRAKES HEAT UP, AND WHEN THE CAR IS PARKED, THE BRAKES COOL DOWN. THE SAME BRAKES THAT COOL DOWN ARE THE SAME BRAKES THAT HEAT UP. WHEN A BRAKE PAD HEATS UP, IT EXPANDS, WHEN IT COOLS DOWN, IT CONTRACTS. MY PARKING BRAKES FAILED BECAUSE THEY COOLED OFF AND BECAME INOPERABLE, CAUSING THE CAR TO ROLL ALL ON ITS OWN. I WAS NEVER INFORMED THAT THE PARKING BRAKE SYSTEM ON THIS CAR WAS NOT A SEPARATE DRUM BRAKE, AND I WAS NEVER ADVISED BY THE DEALER DURING DELIVERY TO LEAVE THE CAR IN GEAR WHILE PARKED BECAUSE THE PARKING BRAKE WILL BE USELESS AFTER EVERY TRIP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#889340May 29, 2001
AIR BAGS:SIDE/WINDOW
CONSUME RWAS TRAVELING 25MPH ON A SIDE STREETAND HIT A DRAINAGE GATE, AND PASSENGER'S AIRBAG WENT OFF. HE HAS CONTACTED DEALERSHIP. *AK IE04-078*PO
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#745956May 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
CHECK OIL LIGHT CAME ON. AFTER CHECKING DIPSTICK FOUND THAT IT WAS COMPLETELY EMPTY. TOOK CAR NEXT DAY DIRECTLY TO DEALER AND FOUND THEY KNOW OF PROBLEM WITH THE CAR BURNING OIL AND IT WAS "NORMAL FOR THE CAR TO DO THAT UNDER 10,000." CAR WAS SERVICED AT MINUTEMAN VW FOR 5K SERVICE. CAR TAKEN TO SAME LOCATION. THEY SUGGESTED WE PUT OIL IN CAR AND COME BACK TUESDAY. WE DROVE AWAY BUT RETUNED AFTER 10 MINUTES TO GET RENTAL CAR. THE VEHICLE GAVE NO SIGNS ABOUT AN OIL LEAK BEFOREHAND NOR HEAVY SMOKE FROM THE EXHUAST. UNFORTUNATELY, I DID NOT GET A CHANCE TO CHECK THE SPARK PLUGS. IS THERE ANY RECOURSE WE CAN HAVE SINCE THIS DEFECT NO MATTER HOW MANY TIMES WE TAKE IT BACK WILL DEVALUE OUR VEHICLE? PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745893May 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT
CAR WOULD MAKE AWFUL HIGH-PITCHED HOWLING NOISE AT 40MPH. THOUGHT IT WAS ROAD NOISE, DEALER SAID MIGHT BE DRIVESHAFT, CHANGED DRIVE SHAFT, STILL HOWLED, CHANGED TRANSMISSION, NOW IT SEEMS TO BE OK. SEEMS MANY OTHER 2001 VW JETTA'S IN THE S.FLORIDA AREA EXPERIENCED SAME PROBLEMS BECAUSE I SAW MANY MORE JETTAS IN THE REPAIR SHOP, AND MOST OF THE VEHICLE OWNERS I SPOKE TO THERE SAID THEY WERE GETTING NEW TRANSMISSIONS PUT IN. SOME WERE GETTING THEIR 3RD AND 4TH CHANGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745740May 23, 2001
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
THE TRUNK PROTECTION PLATE (STAINLESS STEEL) AT THE LATCH CUTOUT AREA IS RAZOR SHARP CAUSING ME TO CUT A CHUNK OF MEAT OUT OF MY FINGER TO THE BONE REQUIRING MEDICAL ATTENTION. I CALLED VW AND THEY STATED THAT THE CONSUMERS SAFETY WAS NOT THEIR CONCERN. I FEEL THAT THEY SHOULD HAVE TO RECALL THIS PART AND FIT IT WITH A PROTECTIVE GASKET OF SOME SORT.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#881928March 2, 2001
SEAT BELTS:FRONT:ANCHORAGE
WHILE INSTALLING A CSS ALL REAR SEAT BELT BUCKLES AND ANCHORS WERE PULLED OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881064February 22, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION REPLACED ON FEBRUARY 8, AND ABS SENSOR REPLACED ON FEBRUARY 21. BRAKES HAD FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740712February 10, 2001
ELECTRICAL SYSTEM:IGNITION
DEALER HAS REPLACED SEVERAL PARTS "4" DIFFERENT TIMES WITHIN LESS THAN 3,000 MILES. WE BELIEVE THAT THEY ARE UNSURE WHAT THE PROBLEM IS. WE HAVE HAD THE COIL PAC REPLACED 2 WEEKS LATER GROUND WIRES CLEANED @ COIL PAC,THIRD TIME IN IT HAD "10" FAULTS PULLED "MAINLEY SHORT TO GROUND WITH SPRO MISFIRE IN ALL CYLINDERS" REPLACED LOWER FUSE PANEL & FUEL PUMP RELY. MILAGE @ THIRD VISIT 2,274 MILEAGE 2ND VISIT 1,270.. 4TH VISIT MILEAGE 2,893. THEY CLAIM THE SPARK PLUG WIRE WAS MISSING INSULATION WHICH CAUSED IT TO ARC CAUSING ENGINE LIGHT TO COME ON 4TH TIME. DATES OF SERVICE 12/4 00 845. MILES 12/20/00 MILEAGE 1,270.00 1/25/01 MILEAGE 2,274. 4TH VISIT 2/4/01 MILEAGE 2893.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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