Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#763774July 2, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF IS UNABLE TO OPEN DUE TO INTERIOR OBSTRUCTION, PLASTIC PIECES FROM ASSEMBLY CRACKED AND CRUMBLED OUT OF SUNROOF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763542June 27, 2002
AIR BAGS:SIDE/WINDOW
I HAD A CLIENT, WHO IS AN 11 YEAR OLD BOY WITH AUTISM, IN THE LEFT REAR SEAT OF MY CAR. WE WERE SEVERAL FEET FROM A STOP SIGN WHILE TRAVELING ON A BUMPY ROAD. IN THE PROCESS OF SLOWING DOWN TO COME TO THE STOP SIGN, I HEARD A VERY LOUD POPPING SOUND TO THE RIGHT SIDE OF THE CAR. THE VEHICLE WAS ALMOST STOPPED BECAUSE OF THE STOP SIGN. THE VEHICLE TURNED OFF AND THE BATTERY LIGHT ILLUMINATED. WHEN I LOOKED TO THE RIGHT SIDE OF THE CAR, THE AIR BAGS ALONG THE RIGHT SIDE OF THE CAR WERE DEFLATING. I GOT OUT OF THE CAR TO SEE IF SOMETHING FELL ON THE CAR TO CAUSE THE AIRBAGS TO DEPLOY AND TO MAKE SURE THAT THE CLIENT SITTING ON THAT SIDE WAS OKAY. THERE WAS NOTHING THAT HIT THE CAR. THE CLIENT WAS SCARED BUT PHYSICALLY OKAY. THE CAR STARTED RIGHT BACK UP SO I TUCKED THE AIRBAGS IN AND DROVE TO THE CLIENT'S HOME. MY CONTACT WITH VOLKSWAGEN HAS BEEN VERY UNSUCCESSFUL. THEY ARE CLAIMING PROPER DEPLOYMENT OF THE AIRBAGS DUE TO LATERAL MOVEMENT OF THE CAR. THEY ARE SHOWING WEAR ON THE OUTSIDE OF FRONT RIGHT AND REAR LEFT TIRES AS EVIDENCE OF PROPER DEPLOYMENT DUE TO LATERAL SKID. MY CONTENTION IS THAT THERE WAS NO LATERAL SKID ,AND THAT THE TRIGGERS MISFIRED OR ARE DANGEROUSLY TOO SENSITIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763446June 25, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER WINDOW FALLS DOWN INTO DOOR WHILE ROLLING DOWN THE WINDOW. THIS FIRST OCCURRED IN MAY 2001, AND WAS FIXED. PROBLEM REPEATED IN JULY 2002. VOLKSWAGEN HAS BEEN NOTIFIED, BUT A FIX OF THIS DESIGN FLAW IS NOT YET AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012418June 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, VEHICLE LOSES POWER WITH OUT WARNING. NO LIGHTS ILLUMINATE BEFORE OR AFTER VEHICLE STALLS. DEALER IS AWARE OF PROBLEM. *AK THE VEHICLE WAS TOWED TO THE NEAREST DEALER FOR REPAIRS. WHEN CONSUMER RECEIVED THE VEHICLE BACK, THE MILEAGE WAS RUN UP TO AN INAPPROPRIATE AMOUNT. VEHICLE HAD BEEN IN 4 TIMES PRIOR FOR VEHICLE NOT STARTING. DEALER EXPLAINDED NOTHING COULD BE FOUND WRONG AND THAT THEY HAD DRIVEN THE VEHICLE APPROX. 120 MILES. THERE IS AN UNANSWERED 82 MILES TO BE ACCOUNTED FOR. DEALER HAS REPLACED THE ECM POWER RELAY AND A PIN AT THE ECU CONNECTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763252June 19, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
A FRIEND HAS A 1999 OR 2000 JETTA & HAS EXPERIENCED THE SAME PROBLEM FOUR TIMES. THE DEALER SAYS THIS HAS OCCURRED FOR THE PAST TWO YEARS IN JETTA MODELS & VW HAS YET TO RECTIFY IT. THE DEALER HAS HAD A STEADY STREAM OF JETTA'S TO FIX, DAILY. EVEN NOW, MY REPLACEMENT PART IS ON ESTIMATED TWO WEEK BACKORDER. I ASKED AN UNKNOWN TO ME, JETTA DRIVER @A STOPSIGN IF HE HAD THIS PROBELM & SAID ONE TIME. HE REPORTED HIS GIRLFRIEND'S JETTA HAD IT HAPPEN TWELVE(!) TIMES, & A LAWSUIT WAS PENDING. APPARENTLY THE PLASTIC PIECE HOLDING THE WINDOW FAILS IN AZ'S +100F HEAT. PLEASE ADVISE WHAT RECOURSE IS BEST TO PURSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011590June 12, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE PLACING VEHICLE IN PARK FOR A FEW MINUTES AND WITHOUT WARNING SHIFTED TO GEAR THEN BACK TO DRIVE AND GEAR GOT STUCK IN PARK. THIS PROBLEM HAS OCCURRED SEVERAL TIMES. DEALER HAS BEEN NOTIFIED ON MANY OCCASIONS. HOWEVER, HAVD NOT BEEN ABLE TO FIX PROBLEM WITH GEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762896June 10, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATOR BROKE ON MY FRONT, PASSENGER-SIDE WINDOW. BASED ON THE LARGE NUMBER OF CONSUMER COMPLAINTS AS WELL AS OTHER INFORMATION, I HAVE REASON TO BELIEVE THAT THE WINDOW REGULATOR IS DEFECTIVE. VW HAS NOT ISSUED A RECALL ON THIS PART AND HAS REFUSED TO PAY FOR THE REPLACEMENT OF THE REGULATOR IN MY VEHICLE. I BELIEVE THIS IS A POTENTIAL SAFETY HAZARD AS THE WINDOW REGULATOR CAN SUDDENLY FAIL AND CAUSE THE WINDOW TO DROP DOWN INTO THE DOOR WHILE THE VEHICLE IS BEING OPERATED. IN ADDITION TO BEING A DANGEROUS DISTRACTION, THIS WOULD PLACE THE DRIVER AND PASSENGER AT INCREASED RISK OF HAVING AN ACCIDENT SHOULD THIS OCCUR DURING A HEAVY DOWNPOUR OR SNOWFALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010989June 4, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
BACK BRAKE LIGHTS HAVE WORN OUT, AND THE LIGHT TO ACKNOWLEDGE THAT BRAKES NEED SERVICE HAS NOT COME ON YET. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010215May 21, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECEIVED RECALL 02V031000 NOTICE AND HAD REPAIR WORK DONE. WHEN REPAIRS WERE FINISHED PROBLEM STARTED AGAIN. DID NOT HAVE PROBLEM WITH BRAKES UNTIL RECALL REPAIRS WERE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010176May 20, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE WINDOW FALLS OUT WHEN PUSHING DOWN AUTOMATIC WINDOW SWITCH WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009646May 13, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING WINDSHIELD WIPERS QUIT. ALSO, ABS LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER, AND THEY COULDN'T DUPLICATE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009282May 6, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ONGOING FAILURE OF PASSENGER SIDE POWER WINDOW MOTORS, MOTOR WAS REPLACED ON TWO OCCASIONS, BUT PROBLEM IS REOCCURRING. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761563May 6, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING DOWN THE HIGHWAY, BOTH THE DRIVERS SIDE AND SIDE CURTAIN AIRBAGS DEPLOYED. THERE WAS NO CAUSE FOR THE DEPLOYMENT SUCH AS ACCIDENT OR COLLISION. THE CAR WAS STOPPED WITHOUT FURTHER INCIODENT. IT WAS TOWED TO THE DEALER AND IS BEING EVALUATED BY VW AT THIS TIME FOR A CAUSE OF THE DEPLOYMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761606May 6, 2002
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008993May 2, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER EXPERIENCED A BURNING WIRE SMELL INSIDE VEHICLE, PRIOR TO THE RECALL # 02 V 031 000. ABS LIGHT ILLUMINATED.*JBCONSUMER WAS TOLD BY DEALER THE PROBLEM WAS NOT SERIOUS AND DID NOT REQUIRE IMMEDIATE ATTENTION, HOWEVER THE ABS FAILURE EVENTUALLY DRAINED THE BATTERY. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009068May 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CONSUMER STATES HIS DAUGHTER 2001 JETTA HAS 17000 MILES ON IT AND THE REAR BRAKES ARE GONE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008753April 29, 2002
POWER TRAIN:MANUAL TRANSMISSION
AFTER DRIVING FOR A WHILE VEHICLE WILL NOT SHIFT FROM 1ST TO 2ND GEAR . THIS NEVER HAPPENS AT FIRST START.*AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761302April 28, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DISCOVERED CAR WAS BURNING OIL ALTHOUGH IT GAVE NO INDICATIONS. TOLD THIS WAS NORMAL BY DEALER. CAR ALMOST STALLED ON THREE OCCASIONS UNDER 20000 MILES. OXYGEN SENSOR WAS REPLACED AFTER CAR ALMOST STALLED ON MAJOR HIGHWAY IN FRONT OF ONCOMING TRAFFIC. FIXED AFTER THREE SEPERATE TRIPS TO DEALER. CAR HAS HAD ALL SHEDULED OIL CHANGES AND MAINTAINENCE SINSE PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008836April 27, 2002
SUSPENSION:REAR
REAR LEFT WHEEL BEARING WAS MAKING NOISE AND CAUSING PULLING DURING LEFT HAND CURVES. THE GREASE WAS LIKE POWDER AND SMELLED BURNED. THE INNER RACES AND THE BEARINGS WERE PITTED BADLY. WITH THE CAR RAISED THE TIRE WOBBLED A QUARTER INCH. IT MADE NOISE WHILE STILL UNDER WARRANTY, I WAS TOLD IT WAS TIRE NOISE. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***761260
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761168April 25, 2002
SEATS
A COMPLAINT WAS FILED WITH THE DEALERSHIP CONCERNING THE FACT THAT MY DRIVER SEAT IS LOOSE AND AN AUDIBLE CLICKING SOUND WAS PRESENT AS I BRAKED OR MADE SHARP TURNS. THE SERVICEMAN OFFERED TO "TAKE A RIDE" WITH ME WHEN I RETURN FOR MY NEXT CHECK UP (OF COURSE THAT DID NOT HAPPEN). ADDITIONALLY, THEY STATED DURING THE INITIAL COMPLAINT, THEY DID NOT HEAR OR SEE EVIDENCE OF MY CONCERNS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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