Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10341723July 7, 2010
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON THE HIGHWAY AT 65 MPH MY CAR LOST ALL POWER AND THE ENGINE SHUT OFF. I WAS ALMOST KILLED BY HIGHWAY TRAFFIC. I HAD REPEATEDLY TAKEN MY CAR TO THE DEALER FOR A CHECK ENGINE LIGHT THAT KEPT COMING ON MORE THAN 8 TIMES. FINALLY MY WARRANTY EXPIRED AND THE VW DEALER TOLD ME THEY COULD NOT FIX THE PROBLEM. I WAS REPEATEDLY CHARGED FOR THIS SAME PROBLEM AND EVEN HAD THE CHECK ENGINE LIGHT COME ON AS I DROVE IT AWAY FROM THE DEALER WITHIN 5 MINUTES AFTER HAVING IT "FIXED" AND CHARGED AGAIN WITHOUT THEM HONORING THEIR PREVIOUS WORK. I DO NOT FEEL SAFE IN THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335769June 11, 2010
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
THE VW JETTA VR6 2001 THAT I PURCHASED LAST YEAR FOR $7,000 (FINANCING THROUGH MY CREDIT UNION) IS A LEMON. I HAVE HAD IT LESS THAN A YEAR AND ALREADY SPENT $2000 ON MINOR REPAIRS AND I ESTIMATE THAT RIGHT NOW IT NEEDS ABOUT $4000 MORE IN THE NEXT FEW MONTHS. I BELIEVE THAT SUNDANCE IMPROPERLY SOLD THIS CAR, KNOWING THAT A MASSIVE AMOUNT OF THINGS ARE WRONG WITH IT. I HAD A GARAGE WITH WHICH THEY ARE AFFILIATED LOOK AT IT AND COMPLETELY MISREPRESENTED THE SHAPE OF THE CAR. SINCE ACQUIRING IT I HAVE BEEN PLAGUED WITH DIFFICULTIES WITH IT, FROM HEAD LIGHTS MYSTERIOUSLY GOING OUT, TO THE WATER PUMP FAILING, TO THE SERPENTINE COIL FAILING, NOW TO THE AIR COMPRESSOR FAILING, AS WELL AS THE COMPUTER TO THE A/C, AND TODAY IT IS THE EPC CODE (WHICH I BELIEVE HAS SOMETHING TO DO WITH EITHER THE CATALYTIC CONVERTER, OR COMPUTER - BUT THE THING IS LOSING POWER AND THE BRAKE LIGHTS DON'T WORK WHICH IS A MAJOR SAFETY HAZARD), NOT TO MENTION THE TRANSMISSION SLIPS AND WILL NEED TO BE REPLACED. HAVING BEEN PLAGUED WITH THESE ISSUES, I HAVE COME TO FIND OUT THAT THERE ARE MANY OTHER VW JETTA VR6 2001 OWNERS WHO ARE ADAMANT THAT THIS CAR IS A MANUFACTURED LEMON. VW NEEDS TO BE IN SOME WAY HELD ACCOUNTABLE - ALL OF US HAVE HAD NIGHTMARISH LIVES AND ARE PAYING FOR THE DEFECTS EVERY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327130April 23, 2010
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. WHEN DRIVING AT VARIOUS SPEEDS, THE CONTACT WOULD NOTICE A STRONG GASOLINE ODOR COMING FROM THE REAR INTERIOR SEAT AREA. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320785March 18, 2010
ENGINE AND ENGINE COOLING
I HAVE MY CAR AT SCHOOL IN SOUTH BEND INDIANA AND IT IS STORED OUTSIDE. EARLY THIS WINTER THE CAR STARTED TO IDLE VERY ROUGH. IF I TRIED TO GO TOO QUICKLY AFTER TURNING THE CAR ON I WOULD GET A FLASHING CHECK ENGINE LIGHT THAT READ FOR A RANDOM CYLINDER MISFIRE WHEN THE CODE WAS PULLED. THIS HAPPENED SEVERAL TIMES. SO I HAD TO LET THE ENGINE IDLE FOR AT LEAST 10 MINUTES SO THAT IT COULD TRY AND WARM UP BEFORE I COULD GO ANYWHERE. IN MID FEBRUARY I TURNED THE CAR ON IN THE AFTERNOON AND I NOTICED IT WAS IDLING VERY ROUGH. SO I CRACKED THE HOOD AND THERE I SAW SPARKS JUMPING FROM THE BEGINNING OF THE SPARK PLUG WIRES TO THE ENGINE BLOCK. A MECHANIC CONFIRMED WHAT I SUSPECTED, THAT THE COIL PACK WAS CRACKED AND NEEDED TO BE REPLACED. I DID AN ONLINE SEARCH AND FOUND THAT VW HAD ISSUED A RECALL FOR VR6S THAT HAD PROBLEMS WITH CRACKED COIL PACKS. HOWEVER, WHEN I CALLED THEM ABOUT IT I WAS TOLD THAT MY CAR WAS NOT INCLUDED IN THE RECALL. IT WAS NOT THE RIGHT ENGINE MODEL BECAUSE THEY CHANGED ENGINE MODELS HALF WAY THROUGH 2001 AND MY CAR WAS THE OLD MODEL. DESPITE THE FACT THAT I HAVE THE SAME PROBLEM WITH A CRACKING COIL PACK IN A CAR OF THE RIGHT MODEL FROM THE SAME YEAR THEY WOULDN'T DO ANYTHING. THESE COIL PACKS HAVE BEEN A PROBLEM FOR MANY VR6 OWNERS AS EVIDENCE FROM THE EXTENSIVE ONLINE FORUMS. I DON'T UNDERSTAND HOW MY CAR WITH THE SAME PROBLEM AND DOCUMENTED HISTORY AS THE 2003 RECALL ISN'T ALSO COVERED IN THE RECALL. I HAVE NOT HAD THE COIL PACK REPAIRED YET BECAUSE IT COSTS 500 DOLLARS AND I DON'T HAVE THAT TO SPEND RIGHT KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314210February 25, 2010
AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA TDI DIESEL. WHILE DRIVING 25 MPH THE DRIVER SIDE CURTAIN AND CHAIR AIR BAG DEPLOYED WITHOUT WARNING AND WITHOUT ANY DAMAGE BEING DONE ON TO THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313653February 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR HAS PROBLEMS SHIFTING GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297947January 4, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MALFUNCTION INDICATOR LAMP (MIL) : THE MALFUNCTION INDICATOR LIGHT NEVER GO OFF AFTER STARTED THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294881December 8, 2009
FUEL SYSTEM, GASOLINE
THE CHECK ENGINE LIGHT CAME ON AND EVERY TIME YOU FILL THE GAS TANK UP ALL THE WAY, FUEL SPILLS ALL OVER THE PLACE. THE ENGINE LIGHT WAS DIAGNOSED AT THE MECHANIC WHO STATED THE LEAK DETECTION PUMP NEEDED TO BE REPLACED. I CONTACTED THE VEHICLE DEALER TO OBTAIN THE PUMP IN EARLY AUGUST 2009. THEY DID NOT HAVE ONE IN STOCK SO I PLACED AN ORDER FOR ONE. THE DEALER SAID THEY PUT A RUSH ORDER ON IT; HOWEVER, IT IS NOW DECEMBER 2009, THE PART REMAINS ON BACKORDER ACCORDING TO THE DEALER AND I AM UNABLE TO RESOLVE THE PUMP FAILURE. WE ARE STILL UNABLE TO FILL THE FUEL TANK WITH GASOLINE POURING OUT ALL OVER THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291064November 5, 2009
SERVICE BRAKES, ELECTRIC
ABS UNIT MALFUNCTION CAUSING A STOP BRAKE LIGHT. THIS IS A KNOWN PROBLEM THAT EXISTS IN ALL VW AND AUDIS FITTED WITH A BOSCH ABS MODULE. NOTHING ON MY PASSAT HAS WORKED RIGHT! I HAVE SPENT ABOUT 3000 USD TO FIX A CAR SO IT CAN FUNCTION LIKE ONE, NOT THE DEAL I WAS LOOKING FOR WHEN I WENT OUT TO BUY A CAR. NOW THIS UNIT NEEDS ABOUT 1400 USD BEFORE LABOR TO FIX? 5000 USD AND SOME ON A 2001 PASSAT? SHORT OF GETTING A HORSE AND CARRIAGE, COULD VW JUST ACCEPT THERE IS A PROBLEM WITH THIS UNIT AND RECALL IT ALREADY. DOES SOMEONE HAVE TO BE ON FIRE, RUNNING DOWN THE FREE WAY AND GET ON LOCAL NEWS HOLDING A VW OR AUDI EMBLEM FOR SOMETHING TO BE DONE? ASKING MECHANICS AT DEALERSHIPS IF THIS IS A KNOWN COMMON OCCURRENCE ELICITS A CHUCKLE ONE WOULD ONLY GET IF THEY WERE DOING STAND UP. THEY KNOW IT, DEALERSHIPS KNOW IT BUT WILL DO NOTHING ABOUT IT. EVERYONE IS LIVING OFF EVERYONE'S BACK POCKET...WE CALL IT CAPITALISM! SO CAN THIS TRICKLE DOWN ECONOMICS FOR ONCE GET TO THOSE WHO ARE IN NO POSITION TO SEE THE FUTURE AND REALIZE THE LEMON THEY ARE BUYING IS SUCH BEFORE THE FACT! GUIDELINES AND REGULATIONS ARE SET FOR THIS NOT TO HAPPEN, AND WHEN IT DOES, THEY SHOULD BE USED TO CORRECT SAID ISSUE.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290744November 2, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
OUR 2001 VW JETTA GLS SPUTTERS INTERMITTENTLY AND LOOSES ACCELERATION POWER AT IN OPPORTUNE TIMES. ACCORDING TO THE DEALER THE PROBLEM IS WITH THE IGNITION COIL, AND THAT VW IS AWARE OF THE PROBLEM AND ARE RECALLING CERTAIN MODELS. OURS HAS NOT HAD THE RECALL AS OF 11/1/09. WHEN THIS PROBLEM OCCURS, THE CHECK ENGINE LIGHT BLINKS. I HAVE FOUND THAT PULLING OVER, SHUTTING THE ENGINE OFF AND REMOVING THE KEY FOR 30 SECONDS AND THEN RE-STARTING SOLVES THE PROBLEM. WHEN THE DEALER PULLED THE CHECK ENGINE CODES, THERE WERE 2. ONE FOR THE MISFIRE AND A "CATALYST EFFICIENCY BELOW THRESHOLD. THE DEALER SAID THE LATTER IS DUE TO THE MISFIRE AND IN TIME THE MISFIRES WILL RUIN THE CATALYST. UNFORTUNATELY AT OVER 75000 MILES AND 8.5 YEARS, NO WARRANTIES APPLY. THIS IS A SAFETY ISSUE THAT COULD EASILY CAUSE A COLLISION AND WHEN PARTS BECOME AVAILABLE, WE WILL HAVE THE IGNITION COIL REPLACED. VW IS CLEARLY AWARE OF THE PROBLEMS AND SHOULD ACCELERATE THEIR RECALL CAMPAIGN ON THIS ISSUE. ALSO, THEY SHOULD REPLACE THE CATALYSTS THAT HAVE HAD THEIR USEFUL LIFE LOWERED BY THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289221October 21, 2009
ENGINE AND ENGINE COOLING
2001 VOLKSWAGEN JETTA WOLFSBURG EDITION: CYLINDER 3 MISFIRED DUE TO A FAULTY COILPACK. COILPACK WAS REPLACED, HOWEVER CYLINDERS 2 AND 4 MISFIRE. WHEN THE MECHANIC TESTED THE COILPACKS, THEY WERE WORKING PROPERLY. PRESENTLY, RANDOM CYLINDERS CONTINUE TO MISFIRE EVEN THOUGH BRAND NEW COIL PACKS ARE INSTALLED. THIS CAUSES MY VEHICLE TO LOSE POWER AND IDLE VERY ROUGH. THE CHECK ENGINE LIGHT CONTINUES TO FLASH WHICH IS CAUSING DAMAGE TO MY BRAND NEW CAT CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282627September 2, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. SHE STATED THAT THE GLASS SEPARATED FROM THE WINDOWS FRAME, THEN FELL DOWN INTO THE WINDOW CREVICE. IF THE OCCUPANTS ARE NOT PROPERLY SECURED IN THE VEHICLE, THE RISK FOR SERIOUS INJURY IS INCREASED. SHE CONTACTED THE DEALER AND A TECHNICIAN CONCLUDED THAT SHE WOULD HAVE TO PAY $260.00 TO REPAIR THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. SHE CONTACTED THE MANUFACTURER AND WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277892July 22, 2009
ELECTRICAL SYSTEM
SLIGHT SMELL OF SMOKE IN 2001 VW JETTA WHILE DRIVING. PARKED CAR AT HOME AND RETURNED TO CAR APROX. 30 MINUTES LATER TO FIND CABIN FULL OF SMOKE/SMOLDERING FROM AREA BEHIND RIGHT REAR SEAT. DISCONNECTED BATTERY POSITIVE TERMINAL AND PUT WATER ON SMOLDERING AREA TO EXTINGUISH FIRE. 8-10 INCH HOLE BURNED COMPLETELY THROUGH RIGHT SIDE OF REAR DECK. UPON MY INITIAL INSPECTION IT APPEARS TO HAVE INITIATED FROM THE CENTER BRAKE LIGHT WIRING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10262424March 19, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH OR LESS, THE VEHICLE WOULD REV AND PERFORMED AS IF IT WOULD STALL. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED ON THE INSTRUMENT PANEL. NO REPAIRS HAVE BEEN MADE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261398March 10, 2009
ELECTRICAL SYSTEM
THERE WERE NO EVENTS LEADING UP TO THE FAILURE. THE EPC LIGHT COMES ON SPORADICALLY, THUS MAKING YOU LOSE POWER IN THE MIDDLE OF TRAFFIC. IT IS VERY SCARY WHEN YOU HAVE NO POWER IN RUSH HOUR TRAFFIC AND YOU HAVE TO PULL THE CAR OVER AND RESTART HOPING THE LIGHT WILL GO OFF UNTIL YOU CAN GET TO YOUR DESTINATION. THE CHECK ENGINE LIGHT STAYS ON ALL THE TIME FOR APPARENTLY NO REASON. WE HAVE HAD IT DIAGNOSED BUT WITH NO RESULTS. HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259640February 23, 2009
ENGINE AND ENGINE COOLING
FROM THE TIME I BOUGHT THE VEHICLE IT HAS BEEN STUTTERING WHILE IDLE. I HAVE REPLACED THE MASS AIRFLOW SENSOR, MASTER SENSOR, SEVERAL HOSES AND CONNECTORS AND PARTS OF THE ENGINE. NOW IT STOPS WHILE I'M WAITING AT RED LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257514February 4, 2009
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I HAVE RECEIVED A RECALL NOTICE THAT ONLY ALLOWS ME TO GET A REPAIR AT AN AUTHORIZED DEALERSHIP. I LIVE IN A RURAL AREA 4 HOURS FROM THE CLOSEST DEALERSHIP. THEY WILL NOT ALLOW ME TO REPAIR IT LOCALLY AND GET RE-IMBURSED. IT IS 4 HOURS TO THIS DEALERSHIP MEANING AN OVERNIGHT STAY. THE TOTAL COST OF THE TRIP IS MORE THAN THE REPAIR. IS THERE ANY OPTION TO GET THIS REPAIRED LOCALLY? NO ACCIDENT..........YET. THE RECALL IS FOR A DEFECTIVE BRAKE LIGHT SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255850January 21, 2009
VISIBILITY
DRIVERS SIDE WINDOW REPEATEDLY FALLS INTO DOOR DESPITE NUMEROUS REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253576January 2, 2009
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT PURCHASED A USED CAR AND, WITHIN THE SAME WEEK, IT BEGAN TO STALL. THE DEALER COULD FIND NO FAILURES. SHE TOOK THE VEHICLE TO ANOTHER VOLKSWAGEN DEALER AND THEY GAVE HER A LIST OF ALL THE FAILURES. THE LIST INCLUDED THE TRANSMISSION, RATTLING IN THE ENGINE, AND THE BRAKE SENSORS. THERE ARE FOUR DIFFERENT TIRES ON THE VEHICLE AND EACH ARE THE INCORRECT SIZE. THE CONTACT STATED THAT SHE DOES NOT HAVE THE MONEY TO REPAIR ALL THESE FAILURES. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251916December 16, 2008
STRUCTURE
I BOUGHT MY 2001 VOLKSWAGEN JETTA USED IN JULY 2006. EVER SINCE, THERE HAS BEEN A HORRIBLE SMELL OF CRAYONS INFUSED THROUGHOUT MY CAR. I TRIED EVERYTHING TO GET THE SMELL OUT. HOWEVER, THIS SMELL IS BECOMING A DAILY BURDEN FOR ME TO EVEN DRIVE THE CAR FOR MORE THAN 5 MINUTES SINCE I GET HEADACHES AND REALLY AFFECTS MY ALLERGIES. I TRIED TO RESEARCH THIS SMELL AND FOUND MANY FORUMS OF PEOPLE WITH THE SAME PROBLEM SAYING THAT IT IS COMING FROM A CHEMICAL IN THE CARPET. I AM CONFUSED AS TO WHY VOLKSWAGEN IS NOT DOING ANYTHING ABOUT THIS PROBLEM SINCE IT CAN BE VERY SERIOUS. CHEMICALS SEEPING THROUGH THE CARPETS AND THE DRIVER BREATHING IT IN EVERY TIME THEY DRIVE IS NOT A PROBLEM THAT A DRIVER SHOULD BE WORRYING ABOUT. A CAR IS UNSAFE ENOUGH BUT TO ADD TOXINS IS UNACCEPTABLE. I DIDN'T PAY FOR A CAR TO GET HEADACHES AND BREATH IN CHEMICALS WHEN I DRIVE IT. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS PROBLEM? THANK YOU FOR LISTENING TO A PROBLEM THAT HAS REALLY BECOME A BURDEN ON MY EVERYDAY LIFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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