Volkswagen Jetta Complaints (1995)

220 consumer complaints on file.

#889582June 1, 2001
STRUCTURE:BODY:DOOR
DRIVER DOOR IS MISALIGNED. VEHICLE BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND UNABLE TO CORRECT PROBLEM. FEEL FREE TO PROVIDE US WITH ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745390May 15, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE, VEHICLE SPEED CONTROL
MASTER COMPUTER ORIGINALLY BLOWN 4/15/00, MILEAGE 93,000. REPAIRED AND REPLACED 5/00. BLOWN AGAIN 4/01/01. 11 MONTHS AND 17,000 MILES LATER AT 110,000. MASTER COMPUTER TIMING MECHANISM CONTROLLING THROTTLE SECTION ONLY WENT OUT AND CAUSING THE CAR TO REACT TO LATE TO THROTTLE PRESSURE OR OVERTHROTTLE. THE CAR SURGES, HESITATES TO START AND LOSES ALL POWER INCLUDING STEERING IF ANY OTHER HEAVY ELECTRICAL COMPONETS REQUIRING ADDITIONAL AMPS SUCH AS A/C UNIT ARE ENGAGED. APRIL 1ST CAR WOULD REFUSED TO START, FINALLY STARTED AND SMELLED OF FUEL. APRIL 2ND CAR WAS TAKEN TO VW OF CONCORD CA. DIAGNOSIS, SPARK PLUGS AND $80.00. APRIL 3RD CAR DRIVEN AND SAME PROBLEM. APRIL 3RD-7TH CAR PARKED UNABLE TO DRIVE SAFELY. APRIL 7TH OR 8TH DROPPED IN THE NIGHT DROP FOR DIAGNOSIS ON APRIL 9TH. CAR WAS IN SHOP FROM APRIL9-APRIL24TH. APRIL 24TH PICKED UP CAR AND $250.00 BILL. DIAGNOSIS, FUEL INJECTOR CLEANING AND THROTTLE ADJUSTMENT. APRIL 25TH CAR STALLS 2 TIMES IN MOVING TRAFFIC. NO WARNING LIGHTS, NO SOUNDS AND NO WARNING. CAR WENT DEAD AND WAS COMPLETELY SILENT AND NO STEERING AND NO BRAKING. ROLLED TO STOP ON HIGHWAY AND TURNING IN TRAFFIC. NO WARNING EITHER TIME, JUST COMPLETELY DEAD. OWNER CALLED DEALER AND CAR WAS DRIVEN BACK TO SHOP APRIL 25TH. APRIL 22TH-MAY2ND CAR IN SHOP. MAY 3RD, DEALER THOUGHT IT WAS THE FUEL PRESSURE REGULATOR. MAY 4TH, DEALER CALLED WAS NOT THE FUEL PRESSURE REGULATOR. MAY 5TH DEALER PHONED, PERHAPS IT IS THE MASTER COMPUTER, YET AGAIN. MAY 6TH CONFIMED IT IS THE MASTER COMPUTER. MAY 7TH-9TH NO CALL FROM DEALER, CAR STILL IN SHOP. MAY 9TH, OWNER CALLS VW-AMERICA TO FIND OUT ABOUT GETTING A POSSIBLE EXTENTION ON THIS WARRANTY AND WAS GIVEN REFERENCE NUMBER. VW-AMERICA WAS QUITE RUDE AND NON-INFORMATIONAL AND REFUSED TO SPEAK OF ANY POSSIBLE DEFECTS IN REPLACEMENT PARTS. MAY 14TH, CALLED BACK VW-AMERICA, ONCE AGAIN RUDE AND ALL OWNERSHIP INFORMATION WAS STILL INCORRECT THAT WAS TO BE CHANGED ON 5/11/01. 5/15 CAR STILL AT SHOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743295March 30, 2001
EXTERIOR LIGHTING:TAIL LIGHTS
BACK LIGHT IN DISPLAY OF INSTRUMENT PANEL HAS GONE OUT. WHEN DEALER CONTACTED, EVEN THOUGH THE CAR IS UNDER WARRANTY, THEY WILL NOT REPLACE THAT PART. AFTER SPEAKING AND RESEARCHING MANY VW OWNERS, I HAVE FOUND OUT THAT THIS HAS HAPPENED TO NUMEROUS OTHER PEOPLE WHO OWN THE SAME YEAR CAR. IT IS A COSTLY REPAIR (QUOTED $110), EVEN THOUGH MOST LIGHTS IN OTHER CARS NEVER GO OUT. THIS CAR IS NOT THAT OLD THAT IT SHOULD GO OUT. ALSO, IT CREATES A SAFETY RISK BECAUSE OF THE OBVIOUS, NOT BEING ABLE TO SEE ANYTHING CRUCIAL IN DISPLAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742524March 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WOULD GO FORWARD WHEN PLACED IN REVERSE. MUCH NOISE WAS PRESENT. AT 100017 MILES DEALER CLAIMED TRANSMISSION WAS OK SO I SHOULD JUST DRIVE THE CAR. DEALER / VOLKS N.A. CLAIM MILEAGE EXCEEDED WARRANTY THEREFORE THEY WERE NOT RESPONSIBLE FOR ANY PORTION OF THE COST OF REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881432February 26, 2001
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
CONSUMER FEELS THERE'S AN ELECTRICAL PROBLEM THAT DEALER CAN'T FIND. ONCE WHILE TURNING A CORNER VEHICLE DIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741211February 20, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR HAS GONE OUT ON ALL FOUR WINDOWS. THE COST IS AT LEAST 250.00 PER WINDOW TO FIX. I RESEARCHED THIS AND THERE HAS BEEN MANY COMPLAINTS FOR THE SAME FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741068February 17, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT DRIVERS SIDE DOOR LOCK CYLINDER CAME OUT WITH KEY! DEALER REPLACED, AS WELL AS REPLACING PASSENGER SIDE DOOR LOCK. I WAS CHARGED LABOR AND PARTS. APPROX $110 . COMPLAINED TO VW OF AMERICA (CUSTOMER SERVICE) TOLD THAT LOCKS TO THEIR KNOWNLEDGE NOT A KNOWN PROBLEM! CAR OUT OF WARRENTY AND THEY COULD NOT MAKE ANY $ ARRANGEMENT WITH ME. I HAVE REVIEWED NHTSA RECORDS FOR 95-6 JETTAS. SUM TOTAL OF AT LEAST 15 OTHER PEOPLE HAVE HAD DOOR LOCK CYLINDER PROBLEMS. LUCKILY I DID NOT GET LOCKED OUT OF CAR SOMEWHERE FAR FROM HOME! HOWEVER I WAS NOT ABLE TO LOCK THE CAR EITHER AGAINST THEFT! VW SHOULD AT LEAST FIX AN ITEM SUCH AS THIS NO CHARGE LOCK CYCLINDERS SHOULD NOT COME OUT, WHEN YOU LOCK OR UNLOCK YOUR CAR! THE LOCK CYLINDER MECHANISMS ARE FAILING UNDER NORMAL USAGE. THANK YOU FOR ATTETION TO THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739407January 15, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER'S SIDE CYLINDER LOCK HAS COME COMPLETELY OUT OF TH DOOR. THE TRUNK LOCK IS UNWORKABLE AND JUST FLOATS AROUND WHEN TRYING TO UTILIZE IT. DEALER HAS STATED THERE HAVE BEEN NO OTHER PROBLEMS REPORTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877256January 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SUSPENSION:REAR
WHILE DRIVING, ENTIRE WHEEL FELL OFF AND VEHICLE ROLLED OVER, CONSUMER HIRED AN INVESTIGATOR TO STUDY THE ACCIDENT, HIS PHONE NUMBER IS 303-661-0638, HE BELIEVES THAT THE BRAKE ROTOR DISC FROZE, HE NOTED EVEIDENCE OF BURN WITH THE AXLE BENT AND SNAPPED RESULTING IN THE ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#735845November 6, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THREE OF FOUR WINDOWS GET STUCK. THEY WILL NOT ROLL UP OR DOWN. HAVE TO PUSH BY HAND. NOW ONE WINDOW ON THE PASSENGER SIDE HAS SHATTERED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874111October 30, 2000
SUSPENSION:FRONT
WHILE TRAVELING ON HIGHWAY AND WITHOUT ANY INDICATION FRONT END HAD BROKEN AWAY FROM VEHICLE, CAUSING ENGINE TO DROP. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873635October 23, 2000
ELECTRICAL SYSTEM:IGNITION
ONGOING / INTERMITTENT STALLING WHILE DECLINING FROM A HILL OR AT A STOP PROSITION. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873071October 16, 2000
AIR BAGS:FRONTAL
IR BAG LIGHT SENOR REMAINED O.; DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784928October 7, 2000
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ENGINE WILL NOT SHIFT GEARS UP HILL, ON FLAT ROAD OR SHIFTS THREE TIMES JUST TO GET TO 30 MPH, VEHICLE HAD A FULL TUNE UP, NEW OXYGEN SENSOR AND NEW TRANSMISSION STILL WILL NOT DRIVE SMOOTHLY.*ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733358October 3, 2000
TIRES
THE TIRE THAT FAILED WAS A REPLACEMENT INSTALLED ON 3/14/98 AND IT HAD ONLY 32,000 MILES ON IT. IT WAS REPAIRED BY A GOODYEAR DEALER FOR A LEAKING PROBLEM ON 8/21/2000. THE TIRE COMPLETELY FAILED ON 9/27/2000 WHILE I WAS DRIVING TO AN APPOINTMENT ON HIGHWAY 97. THE CAR STARTED TO VIBRATE AND THEN I COULD HEAR IT THUMPING THE WHEEL WELL AS THE TREAD CAME OFF. I WAS ABLE TO BRAKE AND DRIVE TO THE SHOULDER IMMEDIATELY, WITH NO FURTHER DAMAGE TO THE CAR. AFTER REMOVING THE TIRE, I OBSERVED THAT THE ENTIRE TREAD HAD SEPARATED FOM THE SIDEWALL ON THE EXTERIOR SIDE AND THE INTERIOR SIDE WAS 50% SEPARATED. THIS DAMAGE OCCURED WITHIN 50 YARDS OF MY FIRST AWARENESS OF A PROBLEM TO THE TIME I STOPPED. I BRAKED GRADUALLY TO LEAVE THE ROAD AT A SAFE SPEED. FURTHER EXAMINATION REVEALED THAT THERE WAS NO OBVIOUS HOLE OR DAMAGE TO THE ACTUAL TREAD SURFACE. I DECIDED TO REPORT THIS ISSUE BASED ON THE CURRENT SITUATION WITH FIRESTONE TIRES. I ALSO FEEL THAT I AM FORTUNATE TO HAVE SURVIVED WITHOUT DAMAGE TO MY VEHICLE. I INTEND TO PURSUE THIS INCIDENT WITH THE TIRE DEALERSHIP AND/OR GOODYEAR FOR REPLACEMENT OR COMPENSATION OF THE FAILED TIRE, AT NO FURTHER COST TO MYSELF. I WOULD BE GLAD TO DISCUSS THIS INCIDENT AND I HAVE PICTURES OF THE FAILED TIRE, ALTHOUGH I DID NOT TAKE PICTURES AT THE TIME OF THE FAILURE. PLEASE CONTACT ME IMMEDIATELY IF THIS PRODUCT IS PART OF A LARGER PRODUCT FAILURE INVESTIGATION.*AK (DOT NUMBER: JDR046 TIRESIZE: 195/60R14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871071September 20, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT 1995 VOLKSWAGEN, JETTA, BUT BOUGHT USED, TIRE SIZE P19560R14, ALL TIRES WERE PROPERLY MAINTAINED, PROPER AIR PRESSURE ETC. FRONT PASSENGER SIDE TIRE TREAD CAME OFF WHICH MAY HAVE CAUSED A CRASH. SEP 16, LEFT REAR TIRE TREAD CAME OFF, WHICH ALMOST CAUSED A CRASH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553072July 18, 2000
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
VEHICLE EXPERIENCED HOOD LATCH RECALL COMPONEMT FAILURE PRIOR TO RECALL NOTIFICATION, WHICH RESULTED IN DAMAGE TO THE WINDSHIELD AND HOOD WHEN THE LATCH FAILED AND OPENED WHILE DRIVING. (98V-160) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864628June 30, 2000
SEATS
DRIVER SEAT HAVE REPEATEDLY CAME OFF THE RAIL AND FALL BACKWARD. DEALER NOTIFIED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862831May 31, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
COOLING FAN MALFUNCTIONED, CAUSING COOLING SYSTEM TO FAIL AND THE VEHICLE TO OVERHEAT. ALSO, HEATER CORE WILL NEED TO BE REPLACED. *AK VOLKSWAGEN IS ON RECORD AS HAVING RADIATOR FANS MADE OF IMPROPER MATERIAL THAT CAUSE THE FAN MOTOR INOPERATIVE. THE MANUFACTURER HAD A RECALL ON 1995 VOLKSWAGEN JETTAS FOR FAN MOTOR PROBLEM BUT CLAIMS THE HEATER CORE WAS NOT PART OF THE RECALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862219May 19, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE WOULD STALL WITHOUT ANY WARNING. PROBLEM IS INTERMITTENT. TAKEN VEHICLE TO DEALERSHIP NUMEROUS TIMES FOR PROBLEM WHICH COULD NOT BE RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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