Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#6901303August 12, 2002
AIR BAGS:SIDE/WINDOW
CONSUMER RAN OVER AN OBJECT, AND THE SIDE CURTAIN AIRBAGS DEPLOYED, CAUSING DAMAGE TO THE MOUNT OF THE REAR AXLE BEAM.(STATE FARM INSURANCE, CLAIM NUMBER, 47-4308-227)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901304August 12, 2002
AIR BAGS:SIDE/WINDOW
CONSUMER HIT A POTHOLE AND THE ROOF AND SIDE AIR BAGS DEPLOYED.(STATE FARM INSURANCE, CLAIM NUMBER, 17-9237-404)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901305August 12, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING, CONSUMER RAN OVER A POTHOLE, THE POTHOLE WAS NOT VERY LARGE AND DID NOT DAMAGE TIRES OR UNDERCARRIAGE, HOWEVER THE JOLT FROM THE POTHOLE CAUSED BOTH AIRBAGS TO DEPLOY, LEAVING RESIDUE ALL OVER THE INSIDE OF THE VEHICLE.(STATE FARM INSURANCE, CALIM NUMBER, 25-5647-797) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901306August 12, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING, BOTH AIRBAGS DEPLOYED WITHOUT WARNING, CAUSING INJURY TO THE CONSUMER, ALSO THE LEFT TIRE WAS FLAT.(STATE FARM INSURANCE, CLAIM NUMBER, 06-5516-976)*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#765292August 6, 2002
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
OFTEN WHEN ACCELERATING, MY AUTOMATIC JETTA WILL SEEM TO GO INTO NEUTRAL, THE ENGINE WILL BE ROARING AND THE RPM WILL FLY UP INTO THE RED ZONE ON THE DAIL. THIS HAPPENS AT SPEEDS FROM 5 MPH- 75 MPH. IT ALWAYS OCCURS AS I GO TO ACCELERATE, OTHERWISE I CAN FIND NO OTHER SIMILARITIES OF OCCURRENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765273August 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE A 2001 VW JETTA 4 CYL. WITH 25,000 MILES ON IT THAT BURNS 1 QT. OF OIL EVERY 1,000 MILES. I HAVE BROUGHT THE CAR INTO SOUTH SHORE VOLKSWAGEN WHERE THE CAR WAS PURCHASED FOR ALL OF ITS 5,000-MILE SERVICE APPOINTMENTS INCLUDING OIL CHANGES. ALTHOUGH VW IS TELLING ME THIS IS 'NORMAL' FOR A JETTA I DISAGREE. PER OLKSVWAGEN POLICY I AM NOW DOING OIL CONSUMPTION TESTS WHICH IS ONLY CONFIRMING THAT THE CAR DOES GO THROUGH 1 QT. OF OIL PER 1000 MILES. THERE OBVIOUSLY IS A PROBLEM WITH THE JETTA MODEL THAT NEEDS TO BE FIXED AT VW'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015499August 5, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT DRIVER'S AND PASSENGER'S POWER WINDOWS WILL NOT COME UP INTERMITTENTLY. VEHICLE HAS BEEN TAKEN TO DEALER 3 TIMES, PART WILL ONLY BE REPLACED IF IT FAILS COMPLETELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765018July 31, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR FAILED- DRIVER'S SIDE WINDOW FELL INTO DOOR- 4 WEEKS LATER STILL WAITING TO BE FIXED. KNOWN PROBLEM- DANGEROUS- WINDOW TAPED SHUT- BUT DOES NOT REALLY CLOSE WINDOW- STILL OPEN PARTIALLY AND TONS OF WIND NOISE- VERY DISTRACTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014917July 29, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
BRAKE LIGHTS HAVE GONE OUT, AND WILL NOT WORK WHEN CONSUMER IS DRIVING. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO THE WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764857July 29, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NOTHING BUT PROBLEMS!!! THE DAY I WAS TO PICK MY CAR UP, DRIVER WINDOW NEEDED REPLACEMENT. SINCE THEN IT HAS FALLEN INTO DOOR 3 TIMES. AIR CONITIONER LEAKED INTO INTERIOR, SOAKING CARPETS AND SMELLS BAD. BRAKE LIGHTS STUCK ON WHEN CAR IS OFF, ARM REST AND GLOVE BOX BROKE. RECEIVED ZERO HELP FROM DEALERSHIP OR VOLKS.OF AMERICA. WHAT IS NEXT???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764780July 26, 2002
STRUCTURE:BODY:BUMPERS
THE FRONT BUMPER IS TOO LOW TO THE GROUND. WHEN PARKING, THE FRONT BUMPER PASSES OVER STANDARD CONCRETE 'TIRE STOPPERS'. WHEN REVERSING OUT OF THE STALL (EVEN AT VERY SLOW SPEEDS), THE FRONT BUMPER ASSEMBLY DETACHES FROM THE VEHICLE. I HAVE CONTACTED VOLKSWAGEN ABOUT THIS PROBLEM. VOLKSWAGEN'S SUGGESTED SOLUTION IS "NOT TO PULL SO FAR INTO THE PARKING SPACE". UNFORTUNATELY, DUE TO THE DESIGN OF THE VEHICLE, IT IS IMPOSSIBLE TO TELL IF YOU ARE TOO "FAR IN" UNTIL IT IS TOO LATE AND THE DAMAGE HAS OCCURRED. I HAVE PERSONALLY OBSERVED THIS PROBLEM OCCUR ON AT LEAST FOUR OTHER JETTAS (BOTH HERE IN HONOLULU AND ON THE MAINLAND). ON OUR JETTA ALONE, THIS HAS OCCURRED ON THREE OCCASIONS. ALTHOUGH THE DEALER HAS BEEN HELPFUL IN MAKING COSMETIC REPAIRS TO THE BUMPER, COMPLETE REPLACEMENT OF THE BUMPER ASSEMBLY WOULD COST APPROXIMATELY $1,000. I BELIEVE THAT THIS IS A DESIGN DEFECT WHICH THE MANUFACTURER SHOULD BE REQUIRED TO CORRECT. I AM CONCERNED THAT IN THE EVENT OF AN ACCIDENT, A PARTIALLY DETACHED BUMPER ASSEMBLY COULD BE A SAFETY HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014700July 25, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING DOWN ROAD AT 55 MPH VEHICLE LOSS ALL POWER DUE TO A FUEL PUMP FAILING WITH NO WARNING. VEHICLE IS ALSO CONSUMING OIL POSSIBLY DUE TO -O- RING BEING MISSEADED DURING MANUFACTURING. PLEASE DESCRIBE DETAILS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764744July 25, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
HEARD A CLUNKING SOUND WHEN I WENT TO ROLL DOWN DRIVER'S SIDE WINDOW. WINDOW WOULD ONLY GO DOWN, NOT UP. WINDOW IS NOW ALL THE WAY DOWN INSIDE OF DOOR AND WONT ROLL UP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014382July 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BACK BRAKES WERE GRINDING AND ROTORS WERE REPLACED. DEALERSHIP MECHANIC TOLD CONSUMER THAT ROTORS WERE WARPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764233July 14, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
SMOLDERING FIRE PUT OUT WITH FIRE EXTINGUISHER. MAY BE RELATED TO ANTILOCK BRAKE SYSTEM RECALL. WILL CONTACT DEALER AND MANUFACTURER.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#764073July 11, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I AM VERY FRUSTRATED WITH MY JETTA'S REPEATED WINDOW REGULATOR PROBLEMS!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764044July 10, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER AND PASSENGER SIDE FRONT WINDOW FALL OUT OF TRACK AND DOWN INSIDE DOOR. THIS HAS HAPPENED TO BOTH FRONT WINDOWS. VOLKSWAGEN REFUSES TO REPAIR ALL FOUR WINDOWS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763796July 3, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FOR THE 2ND TIME, THE WINDOW REGULATOR ON MY VOLKSWAGEN JETTA HAS BROKEN. THE FIRST TIME (DRIVER'S SIDE), I BOUGHT AND REPLACED THE REGULATOR MYSELF. THE 2ND TIME (PASSENGER SIDE), THE DEALERSHIP (DIRITO BROS IN WALNUT CREEK, CA) FIXED IT UNDER "GOOD WILL". WHEN I FIXED IT MYSELF, I NOTICED NO DIFFERENCES BETWEEN THE REPLACEMENT PART AND THE ORIGINAL. THE DEALER CLAIMS THAT THEY PERFORM SEVERAL WINDOW REGULATOR REPLACEMENTS DAILY. AS A MECHANICAL ENGINEER, I CAN CONFIDENTLY STATE THAT THE PLASTIC ROTOR (WHICH HAS BEEN THE CAUSE OF ALL MY WINDOW FAILURES) IS SIGNIFICANTLY UNDERDESIGNED FOR THE FUNCTION IT MUST PERFORM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013273July 3, 2002
AIR BAGS:FRONTAL
CONSUMER STATES DURING A REAR END COLLISON, NONE OF THE AIR BAG DEPLOYED ON IMPACT.CAUSING MAJOR INJURIES.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8013236July 2, 2002
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ABOUT 55 MPH ON HIGHWAY AND ANOTHER VEHICLE HIT CONSUMER'S VEHICLE. UPON IMPACT, DUAL AIRBAGS DIDN'T COME OUT.*AK JLG
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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