Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#8018767September 16, 2002
AIR BAGS:SIDE/WINDOW, AIR BAGS:FRONTAL
WHILE COMING OUT OF DRIVEWAY BOTH SIDE AND FRONT AIRBAGS ON PASSANGER'S SEAT DEPLOYED WITH NO REASON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767169September 14, 2002
STRUCTURE:BODY:DOOR
THERE HAS BEEN A CONSTANT PROBLEM WITH ABNORMAL NOISE IN THE TWO FRONT DOORS OF THE VEHICLE. SO FAR THE PROBLEM HAS NOT BEEN FIXED. NO ONE SEEMS TO BE ABLE TO OR WANT TO SOLVE THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767064September 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS TOLD BY THE MANUFACTURER THAT 1 QUART/1000 MILES IS NORMAL. I HAVE RESEARCHED THIS PROBLEM AND FOUND THAT I AM NOT THE ONLY PERSON WITH THIS PROBLEM. THIS PROBLEM NEEDS TO BE ADDRESSED. BURNING THIS MUCH OIL IS NOT NORMAL AND IT IS NOT GOOD FOR THE ENVIRONMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766971September 10, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR FAILED TWICE LEAVING WINDOW STUCK IN DOWN POSITION. THIS IS CLEARLY A COMMON DEFECT IN THIS VEHICLE, ONE THAT OWNERS SHOULD NOT BE RESPONSIBLE FOR PAYING OUT OF WARRANTY. I WINDOW STUCK IN THE DOWN POSITION POSES A SAFETY HAZZARD IN POOR WEATHER CONDITIONS, AND ALSO IMPACTS THE PERSONAL SAFETY OF THE VEHICLE OCCUPANTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766980September 10, 2002
AIR BAGS
MY 2001 JETTA GLX WAS DELIVERED WITH AN AIRBAG FAULT & A SCRATCHED BUMPER. THEY SAID THEY WOULD FIX BOTH. I BROUGHT MY CAR BACK THE NEXT DAY TO HAVE THE AIRBAG FAULT FIXED. THEY FIXED IT & IT OCCURED AGAIN IN 1 OR 2 DAYS. I ALSO HAD A HOSE BREAK & ALL OF THE RATIATOR FLUID LEAK OUT. THEY FIXED THAT & THE SCRATCH & THE AIRBAG FAULT. I ASKED AT THAT TIME FOR A NEW VEHICLE. THEY SAID THEY COULD NOT/WOULD NOT DO THAT. MY AIRBAG FAILED AGAIN 7/2002 & AGAIN 9/2002. I AM CURRENTLY SEEKING TO HAVE MY CAR REPLACED OR BOUGHT BACK BY THE DEALER. IT IS CURRENTLY IN THE SHOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567352September 6, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER STATES WINDOW IS STUCK IN THE DOWN POSITION AND HAS HAD 3 OF THE 4 WINDOW REGULATORS FAIL. ONE OF WHICH FAILED WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH, WHICH COULD CAUSE A DIRECT SAFETY HAZARD. CONSUMER ADDS THAT SERVICE AT THE DEALERSHIP HAS NOT BEEN VERY TIMELY AND EFFECTIVE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766669September 4, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
SOMETHING FLEW UP FROM ROAD AND HIT FUEL LINE AND CUT IT OPEN SO FUEL WAS PUMPING OUT CONTINOUSLY BELOW THE FUEL TANK. ABOUT 2 FEET OF PLASTIC FUEL LINES ARE COMPLETELY EXPOSED ON THE BOTTOM OF CAR JUST FORWARD OF FUEL TANK. THESE LINES SHOULD BE SHIELDED BELOW WITH A METAL OR HARD PLASTIC PLATE. THIS COULD HAVE BEEN A VERY SERIOUS PROBLEM HAD THE EJECTING FUEL CAUGHT FIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766626September 3, 2002
AIR BAGS:SIDE/WINDOW
I RECEIVED A SEVERE RIGHT FOREARM FRACTURE, REQUIRING SURGERY, FROM A DRIVER'S SIDE AIRBAG. THE ACCIDENT TOOK PLACE IN A PARKING LOT AND MY CAR WAS ALMOST STOPPED AT THE TIME. TWO FINGERS WERE ALSO BROKEN/DISLOCATED. I SPENT 3 DAYS IN THE HOSPITAL AND WILL HAVE MONTHS OF PHYSICAL THERAPY TO ENDURE. I WANT THIS ON RECORD SO IF OTHERS HAVE BEEN INJURED, THE AIRBAGS WILL BE INVESTIGATED. I AM WILLING TO SHARE X-RAYS, MEDICAL RECORDS, ETC. I CONTACTED VW AND THEY SAID SINCE I WAS HONKING THE HORN AT THE TIME OF IMPACT, IT'S BASICALLY MY FAULT. I CAN UNDERSTAND THAT IF THE BODY IS IN THE WAY WHEN THE AIRBAG DEPLOYS, INJURY MAY OCCUR, BUT SUCH A SEVERE INJURY AS A CONSEQUENCE FOR HONKING THE HORN, SEEMS EXTREME TO ME. I THINK THE AIRBAG MAY HAVE DEPLOYED TOO FAST. PLEASE COMPARE MY CASE TO OTHERS' SO OTHER VW DRIVERS WON'T HAVE TO GO THROUGH WHAT I AM RIGHT NOW. THANK YOU.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#766583September 2, 2002
VISIBILITY:WINDSHIELD
THESE PARTS ARE ON ALLOCATION, VW OWNERS ALL OVER THE COUNTRY ARE FACED WITH THESE FAILURES. A QUICK SEARCH OF THE WEB WILL ILLUSTRATE JUST HOW WIDESPREAD THE PROBLEM REALLY IS. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766499August 31, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE VEHICLE SPUTTERS WHEN YOU FIRST START OUT AND AFTER SITTING FOR A WHILE AND IS STARTED UP AGAIN. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT FROM ON 3 SEPARATE OCCASIONS. ON THE LAST TRIP TO THE DEALERSHIP, THEY TOOK IT THE THE MANUFACTURER FOR DIAGNOSIS. THE MANUFACTURER ADVISED IT WAS MY MASS AIR FLOW SENSOR. ONCE THAT WAS REPLACED MY VEHICLE STILL EXPERIENCED PROBLEMS. ON TODAY 8/30/02 I TOOK MY VEHICLE TO THE MANUFACTURER DIRECTLY AND WAS ADVISED THAT THE WIRING THAT WENT TO THE MAF SENSOR NEEDS TO BE CHANGED. ALMOST $600.00 LATER, SPARK PLUGS, FUEL FITER, AIR FILTER , O2 SENSORS, MASS AIR FLOW SENSOR AND WIRES...........THE PROBLEM IS NOT AS BAD, BUT STILL EXISTS. THE DEALER WHERE THE VEHICLE WAS PURCHASED IS UPSET THAT THE MANUFACTER DID THE LAST REPAIRS AND GUARANTEED THE VEHICLE WAS FIXED.........AFTER LETTING IT SIT FOR 3 HOURS TODAY, STARTING THE VEHICLE, BACKING OUT OF MY DRIVEWAY....AND TURNING THE WHEEL.........THE SPUTTER WAS BACK. I DO WANT TO GO BACK TO THE MANUFACTURER TO GET THE VEHICLE REPAIRED. BUT I DO NOT WANT TO PAY $75 AN HOUR LABOR FOR THEM TO CHECK THE SAME PROBLEM OVER AND OVER AGAIN, AND PRETTY MUCH JUST REPLACE VARIOUS PARTS. HAS ANYONE ELSE EXPERIENCED THIS PROBLEM OR ONE SIMILAR. WHAT CAN I DO TO GET MY CAR REPAIRED AND NOT HAVE TO PAY FOR THE CHECK OUT CHARGE FOR THE SAME PROBLEM?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017565August 29, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THEREIS A VERY HEAVY CHEMICAL SMELL IN INTERIOR OF VEHICLE. TOOK VEHICLE TO VOLKSWAGEN FOR SERVICE, AND DEALER COULDN'T LOCATE A PROBLEM. CONSUMER STATED THAT SMELL WAS MAKING DRIVER SICK IN THE STOMACH. PLEASE PROVIDE ANY FURTHER INFORMATION.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766136August 24, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
KNOWN TO BE A DEFECTIVE PART CAUSING A VERY POSSIBLE SAFTY ISSUE, WHEN WINDOW COMES CRASHING DOWN A DISTRACTION CAN CAUSE A CRASH AND BESIDES VOLKSWAGEN SHOULD FIX THESE WINDOW REGULATORS FOR FREE SINCE THEY MADE DEFECTIVE PARTS REGAURDLESS OF WARRANTY STATUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766108August 23, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2ND TIME. NOW PASSENGER WINDOW. I JUST GOT THE FIRST WINDOW FIXED AFTER A MONTH AND A HALF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765986August 21, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD 3 OF THE 4 WINDOW REGULATORS FAIL ON MY 2001 VW, JETTA. ONE OF WHICH FAILED WHILE DRIVING DOWN THE HIGHWAY, WHICH POSES A DIRECT SAFETY HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016574August 16, 2002
UNKNOWN OR OTHER
VEHICLE HAS A BURNING RUBBER/WAX SMELL. WHEN ENGINE GETS HOT SMELL GETS REALLY TOXIC. VEHICLE CHECKED BY DEALER, WHO REPLACED CARPET BETWEEN FIREWALL AND DASHBOARD, SINCE THEN SMELL IS EVEN WORSE.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765594August 13, 2002
STRUCTURE:BODY:BUMPERS
FRONT BUMPER ASSEMBLY TORE OFF VEHICLE WHEN BACKING OUT OF PARKING SPACE. BUMPER SKIPPED ON TOP OF PORTABLE CONCRETE CURB AT EXTREMELY LOW REVERSE SPEED (LESS THAN 1 MPH).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765609August 13, 2002
AIR BAGS:SIDE/WINDOW
ON JULY 31 I WAS DRIVING ON THE FREEWAY AT 55 MPH AND SUDDENLY I HEARD AND EXPLOSION INSIDE MY CAR AND I ALMOST LOST CONTROL OF THE VEHICLE BUT LUCKILY I DID NOT, THEN I REALIZED THAT THE AIR BAG LOCATED ON THE PASSENGER RIGHT ARM AND THE AIR BAG THAT PROTECTS THE RIGHT SIDE WINDOWS WHERE ACTIVATED WITH OUT A REASON. I WAS VERY UPSET AND WENT TO THE DEALER WITH MY CONCERN OF THE INCIDENT, BUT TO MY SURPRISE NOT ONLY DID I DID NOT GET ANY APOLOGIES BUT THEY PUT THE BLAME ON ME, ARGUMENTING THAT SOMETHING HIT THE UNDER HOOD OF MY CAR CLOSE TO THE PLACE WHERE THE RIGHT SIDE BAGS SENSOR IS LOCATED AND THAT THE GUARANTY DID NOT COVER IT. I THINK ITS A VERY DANGEROUS MATTER IF SOMETHING HITS UNDER THE CAR AND CAN DIPLOIDS THE AIRBAGS. I AM CERTAIN I DID NOT HIT ANYTHING ON THE FREEWAY AT THE TIME OF THE INCIDENT. I HAVE SPOKEN TO THE DEALER OWNER AND TO COSTUMER CARE AND BOTH TELL ME THEY SUPPORT THE MECHANICS DECISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765538August 12, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIRD FAILURE OF WINDOW REGULATOR. PASSENGER SIDE ONCE, DRIVERS SIDE TWICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901301August 12, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING, THE SIDE AIRBAG DEPLOYED, CONSUMER WAS INFORMED THE AIRBAG DEPLOYED DUE TO A SCRAPE ON THE TIRE.(STATE FARM INSURANCE, CLAIM NUMBER, 27-7080-537)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901302August 12, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING, THE PASSENGER SIDE AIRBAG DEPLOYED, UPON INSPECTION CONSUMER WAS INFORMED THERE WAS SOME DAMAGE TO THE UNDERCARRIAGE AND PERFERATION OF THE FLOORBOARD WHICH CAUSED THE AIRBAG TO DEPLOY.(STATE FARM INSURANCE, CLAIM NUMBER, 13-7602-854)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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