Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10000196December 17, 2002
ELECTRICAL SYSTEM:IGNITION
THE NUMBER OF MISFIRES AND FAILED COILPACK'S ON MY '01 VW JETTA 1.8T IS RIDICULOUS. I KNOW OF SEVERAL PEOPLE GOING THROUGH THE SAME THING. WHEN THE CAR WAS UNDER WARRANTY IS WAS IN THE SHOP AT LEAST 3 TIMES FOR THE SAME MISFIRE PROBLEM AND NOW THAT I'M OUT OF WARRANTY THE PROBLEM IS STILL VERY PERSISTENT. VW NEEDS TO OFFICIALLY RECALL THESE COIL PACKS WITH SOMETHING THAT WORKS PROPERLY. THIS PROBLEM IS GOING TO AFFECT MY ABILITY TO PASS MY STATE EMISSIONS TESTING AND SERIOUSLY EFFECTS MY DRIVEABILITY AND RELIABILITY.. VIN # [XXX]... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006529December 16, 2002
STRUCTURE:BODY:DOOR
CREAKING FROM DOOR JAM AREA ON ACCELERATION/ DECELERATION. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770759
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000121December 16, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DEALER MECHANIC STATED THAT THE AIR PUMP RUSTED AND NEEDED TO BE REPLACED. THE CAR WAS GARAGED EVERY NIGHT. WARRANTY ON PART EXPIRED AT 24000 MILES I HAVE 31000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006541December 12, 2002
ELECTRICAL SYSTEM:IGNITION
VEHICLE SHUTS OFF WHILE DRIVING AT ANY SPEED. DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS---770753. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770430December 4, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:WINDSHIELD, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770254November 29, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
@ 20000 MILES DESERT VW PERFORMED WARRENTY SERVICE (5 WEEKS AGO) WHICH INCLUDED A COMPLETE BREAK INSPECTION. AT THE TIME NO PROBLEM WAS SEEN. @ 22000 MILES BOTH PADS ON THE BACK WERE TOTALLY GONE. I UNDERSTAND VW USED A THINNER PAD ON THE 2001 JETTA'S. THIS WAS TO CUT DOWN ON NOISE NOTED ON THE 2000 MODELS IN 2002 VW WENT BACK TO THE OLD PADS. I CONTACTED VW OF AMERICA, AND DESERT VW. BOTH TOLD ME CHANGING THE BACK BRAKES @ 22000 MILES WAS NORMAL. HOW WAS MY PADS BEING WORN DOWN TO NOTHING MISSED AT 20000? @ 22000 I'M DOING A BRAKE JOB ON THE BACK BRAKES ONLY? IT WOULD SEEM THAT BRAKES, (ON THE BACK), SHOULD LAST 2 TO 1 FROM THE FRONT. THE SHOP THAT DID THE REPAIR SAID HE HAS NEVER ENCOUNTED THIS BEFORE AND THIS SHOP HANDLES IMPORTS ONLY. PLEASE CONTACT ME AND I WILL FORWARD ALL INFORMATION TO YOUR OFFICE. I FEEL THIS IS UNSAFE, COSTLY AND CAN BE CORRECTED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009406November 25, 2002
STRUCTURE:BODY:BUMPERS
THE FRONT BUMPER ASSEMBLY ON MY JETTA PARTIALLY DETACHES WHENEVER IT SCRAPES AGAINST A CURB OR PARKING BLOCK. I HAVE HAD IT REPAIRED THREE TIMES AND TRIED TO REPAIR IT MYSELF THREE TIMES. I HAVE SPENT OVER FIVE HUNDRED DOLLARS IN THE FIRST YEAR OF OWNERSHIP AND NOW IT HAS HAPPENED AGAIN. THIS IS OBVIOUSLY A MUCH MORE WIDE SPREAD PROBLEM THAN IS BEING REPORTED. VOLKSWAGEN SHOULD BE MADE TO REPAIR THE BUMPERS AT NO CHARGE OR RECALL ALL EFFECTED VEHICLES AND STRENGTHEN THE BUMPER ASSEMBLY. *TS *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS**770127
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769815November 17, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
HAD PROBLEMS PRIOR WITH BRAKE PEDAL VIBRATING WHEN DEPRESSED SLIGHTLY AND ALSO DURING TURNS WITH LOSS OF BRAKE POWER. ABS SYSTEM REPLACED BY LOCAL DEALER. HAD AN INCIDENT AFTER REPLACEMENT. GOING DOWN A HILL AT 45 MPH WITH A RIGHT BEND, APPLIED BRAKES. SAME VIBRATION IN BRAKE PEDAL, NO BRAKING POWER AND STEERING KICKED CAR SHARPLY TO LEFT AND ENDED UP OFF THE ROAD. THEN EVERYTHING SEEMED TO WORK AGAIN BUT STILL EXPERIENCING PROBLEMS CAR GOING IN FOR MORE SERVICE YET AGAIN. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022646November 13, 2002
ELECTRICAL SYSTEM
THE CEHCK ENGING LIGHT ILLUMINATED AND SMOKE STARTED COMING FROM THE ENGINE COMPARTMENT, THE DEALER STATED THERE WAS A FAULTY IGNITION COIL. TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769655November 13, 2002
STEERING
THE 2001 VW JETTA HAS HAD THREE O2 (OXYGEN) SENSOR FAILURES SINCE PURCHASE IN SEPTEMBER 2000. IN ADDITION HAVE EXPERIENCED THE NEED, ACCORDING TO DEALERSHIP, TO HAVE O2 SENSOR CLEANED, WHICH AGAIN CAUSED ENGINE LIGHT TO APPEAR. HAVE TALKED TO VW OF AMERICA, CLAIM MY JETTA IS NOT ONE OF THE CARS ISSUED AS A RECALL FOR THE O2 ISSUED ON 1/11/2002. YET IT IS A CONTINUAL PROBLEM. HAVE SPOKEN TO TWO VW MECHANICS. THEY CLAIM VW IS AWARE THEIR SUPPLIER OF THE PART HAS MANUFACTURED FAULTY O2 SENSORS, YET CONTINUE TO PURCHASE THESE PARTS. TALKED TO AN INDEPENDENT MECHANIC ON AN O2 NEEDING A 'CLEANING'. INDEPENDENT MECHANIC STATED THIS SHOULD NOT BE NECESSARY FOR ANY VEHICLE. MAKES ME WONDER IF THIS IS TO AVOID THE LEMON LAW -- LIST THE REPAIR AS A CLEANING INSTEAD OF REPLACEMENT. VW OF AMERICA HAS ISSUED ME A CASE NUMBER, YET VW FEELS THIS IS A DEALER PROBLEM NOT A CORPORATE PROBLEM. I STRONGLY DISAGREE, BASED ON HAVING AN O2 SENSOR FAIL FROM TWO VW DEALERSHIPS. THE DEALERSHIPS CAN ONLY SUPPLY THE PARTS FROM THE MANUFACTURER INWHICH VW HAS AUTHORIZED. CONFIDENCE IN VW'S RECALL JARRED. EXPERIENCE WITH THEIR COSUMER SERVICE AND SATISFACTION DISMAL. MY JETTA IS EXPERIENCING SOME SITUATIONS AS THE RECALLED CARS, YET I AM NOT COVERED UNDER THE RECALL UMBRELLA. HOW DO I BEST PROTECT MY SAFETY, AS WELL AS MY INVESTMENT, MY CAR, WHEN IT COMES TO VW PRACTICES? DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022481November 8, 2002
AIR BAGS:SIDE/WINDOW
WHILE TRAVELING ABOUT 70 MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING, THE PASSENGER SIDE AIRBAGS AND THE OVERHEAD AIRBAGS DEPLOYED WITHOUT CONTACT WITH ANOTHER VEHICLE. TS *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566359November 4, 2002
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
CONSUMER RECEIVED A RECALL NOTICE ON THE ABS CONTROL UNIT IN MARCH 2002. AN APPOINTMENT COULD NOT BE MADE UNTIL JULY 10, 2002. THE ABS LIGHT & BRAKE LIGHT ILLUMINATED. CONSUMER WAS TOLD TO CONTINUE DRIVING THE CAR UNTIL JUNE 25. CONSUMER TOOK THE VEHICLE TO ANOTHER DEALERSHIP WHERE THEY WERE APPALLED THAT UNDER THE SEVERITY OF THE ABS UNIT CONSUMER WAS TOLD TO KEEP DRIVING. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022005October 31, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WOULD HESTATE AND STALL OUT WHEN APPLYING THE ACCELETOR PEDAL FROM A STOP POSITION. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021258October 21, 2002
AIR BAGS
CONSUMER STATES THAT WHEN HIT AT 80MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8021034October 17, 2002
AIR BAGS
CONSUMER STATES THAT WHEN HIT AT 35MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8020597October 10, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING, THE VEHICLE JERKED AND LOST POWER. DEALER NOTIFIED. MR THE CONSUMER STATES THAT THE VEHICLE HAS HAD SEVERAL TRANSMISSIONS REPLACED IN A YEAR-FEELS THAT THE VEHICLE IS A LEMON. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767891September 29, 2002
TIRES
TIRE FLAT, HAS DEVELOPED "BUBBLES" IN SIDEWALL. RUBBER APPEARS TO BE SEPARATING FROM TIRE SIDEWALL. COULD RESULT IN A BLOWOUT. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019465September 25, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE INTO HER DRIVE WAY SHE PROCEED TO STOP AND BRAKES FAIL.CONSUMER SAYS THAT THERE IS A RECALL OUT BUT DOES NOT INCLUDE HER VIN NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018963September 18, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THERE WAS A FOUL SMELL COMING FROM INSIDE OF THE VEHICLE. CONSUMER HAS HAD TO GO TO HOSPITAL BECAUSE OF A RASH DUE TO SOME KIND OF CHEMICAL THAT SHE WAS SMELLING. CONTACTED DEALER, AND DEALER COULD NOT FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767279September 17, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FIRST MY PASSENGER SIDE WINDOW FAILED WHEN USING THE AUTO DOWN BUTTON. THREE MONTHS LATER THE DRIVERS SIDE HAS NOW FAILED. THE CAR IS ONLY 1 1/2 YEARS OLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta