Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10013764April 1, 2003
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE AC/HEAT TEMPERATURE CONTROL PANEL NO LONGER ILLUMINATES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013799April 1, 2003
ELECTRICAL SYSTEM
DEAR SIRS: COMPLAINT AGAINST: VOLKSWAGEN (VW) OF AMERICA, ROCHESTER HILLS, MI BURLINGTON VW (BVW) AND ENTERPRISE CAR RENTAL (ECR), BOTH IN BURLINGTON, NJ. "IN ORDER TO MINIMIZE INCONVENIENCE TO CUSTOMERS DURING REPAIR, (VW) WILL OFFER ALTERNATIVE TRANSPORTATION AT NO COST." - FROM VW WEBSITE, IGNITION COIL PROBLEM. I OWN A 2001 VW JETTA WOLFSBERG T1.8. PURCHASED: 8/23/01. CURRENT MILEAGE: 17,200. WARRANTY: UNTIL 8/23/03. ON 3/1/03, THE 2ND ENGINE MALFUNCTION OCCURRED. ONE IGNITION COIL MALFUNCTIONED & THE CAR WAS TOWED TO VW. WHEN A NEW COIL BECAME AVAILABLE, CAR WAS REPAIRED ON 3/11/03. VW ALLOWANCE FOR RENTAL CARS IS $25/DAY. I COULDN'T FIND A RENTAL AT THIS PRICE. BVW HAS ARRANGEMENTS W/ ECR (OPEN M-F) NEXT DOOR ON RT. 130 -- VW CUSTOMERS CAN GET A CAR FOR $25/DAY. THOUGHT I HAD INSURANCE THROUGH MY CREDIT CARD, SO I TURNED DOWN LOSS DAMAGE WAIVER ($13/DAY). ECR FOUND DAMAGE ON CAR. I AM UNCERTAIN HOW OR WHEN DAMAGE OCCURRED. I TOLD THEM I WOULD CALL MY CREDIT CARD COMPANY, AND WAS TOLD THEY WOULDN'T COVER ME -- I DIDN'T PAY FOR THE RENTAL. WHY WASN'T THIS MADE CLEAR AT THE TIME OF RENTAL BY BVW OR ECR? I CONTACTED VW TO ASK THEM WHY THEY DON'T NOTIFY THEIR CUSTOMERS OF THIS PITFALL, AND THEY SAID THEY SHOULD NOT HAVE TO -- VW CUSTOMER CARE # 30127362. I HAVE $500 DEDUCTIBLE ON MY INSURANCE, COST OF DAMAGES TO RENTAL $548.90, INCLUDES LOSS OF USE. I WILL PAY ECR IN GOOD FAITH. ONLY ONE COIL (OF 4) REPLACED 3/11/03. ANOTHER ONE WILL LIKELY MALFUNCTION, LEAVING ME STRANDED AT ANY TIME. BECAUSE I HAD INSUFFICIENT INSURANCE, I PAID $548.90 THIS TIME. WHAT WILL I PAY NEXT TIME? WHAT ARE MY RIGHTS IN DEALING WITH VOLKSWAGEN? IF PARTS WERE READILY AVAILABLE ON MY CAR, WHICH IS UNDER WARRANTY, I WOULD NOT HAVE HAD TO WAIT TEN DAYS FOR CAR REPAIRS. ALL FOUR IGNITION COILS SHOULD HAVE BEEN REPLACED AT ONE TIME FOR MY SAFETY. RIGHT NOW I HAVE A NEW CAR THAT IS UNRELIABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012058March 19, 2003
ELECTRICAL SYSTEM
THE COIL PACK FAILED ON THE VEHICLE, THE MANUFACTURER INFORMED CONSUMER ONLY THE DEFECTIVE COILS WOULD BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009731March 17, 2003
ELECTRICAL SYSTEM:IGNITION
ON SEVERAL OCCASIONS, WHILE DRIVING, THE CHECK ENGINE SOON LIGHT CAME ON, THE VEHICLE STARTED TO SHAKE AND THE VEHICLE HAD NO POWER. TWO OF THE FOUR IGNITION COILS HAD FAILED AND WERE REPLACED. CONSUMER FELT IT WOULD HAVE BEEN MORE COST EFFECTIVE IF ALL FOUR IGNITION COILS WERE REPLACED. HOWEVER DEALERSHIP CLAIMED THAT WAS AGAINST COMPANY POLICY. *TT *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010476March 14, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
VOLKSWAGEN OF AMERICA KNOWS ABOUT A BRAKE PROBLEM WITH 2001 JETTA'S. THEY ARE SOFT BRAKE PADS, WEARING OUT BEFORE IT'S TIME WITH NO INDICATION WHAT SO EVER. THE BRAKES GRIND INTO THE ROTORS, WHICH NEED TO BE REPLACED. VW HAS REPLACED BOTH PADS AND BRAKES WITH SOME CUSTOMERS (OUTSIDE OF THE WARRANTY PROBLEM) BUT CONTINUES TO DENY IT IN OTHERS - SUCH AS MYSELF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011691March 13, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE VIBRATED AND THEN STALLED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008174February 27, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT RIGHT WINDOW JUST FELL TO THE BOTTOM OF THE DOOR AFTER A POP SOUND. THIS IS A POWER WINDOW SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007101February 14, 2003
AIR BAGS
CONSUMER WANTED TO KNOW WHAT THE FOLLOW UP WAS FOR THIS VEHICLE REGARDING THE DEFFECTIVE AIRBAGS. *JG *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006488February 5, 2003
FUEL SYSTEM, DIESEL
TWICE, VEHICLE HAS STALLED ALMOST CAUSING COLLISION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566574February 5, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE CRUISE/BRAKE LIGHT SWITCH MALFUNCTIONED WHICH CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006193February 3, 2003
SEAT BELTS:FRONT
DURING AN ACCIDENT, THE FRONT SEAT BELTS DID NOT LATCH PROPERLY CAUSING INJURIES. DEALER HAS BEEN NOTIFIED. PH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10005081February 1, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THIS IS TO LODGE A COMPLAINT AGAINST VW...AM FORCED TO DRIVE MY 2001 JETTA DESPITE THE FACT THAT MY IGNITION COILS COULD FAIL AT ANY TIME...ALTHOUGH IT APPEARS VW DOESN'T WANT TO ADMIT IT, THIS IS CLEARLY A SAFETY ISSUE..THESE CARS SHOULD BE RECALLED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005909January 29, 2003
ENGINE AND ENGINE COOLING
IGNITION COIL FAILED AND THE ENGINE SHUT DOWN CAUSING LOST OF POWER STEERING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004925January 29, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COILS ON NEW VOLKSWAGEN 1.8T MOTORS ARE HORRIBLE. I KNOW IT'S A NATION WIDE PROBLEMS, SO WHY HASN'T ANYTHING BEEN DONE ABOUT IT YET!!!!!!!??????? I'M TIRED OF WONDERING WHEN AND WHERE MY CAR WILL BREAK DOWN... SOMETHING NEEDS TO HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003545January 28, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILURE - THE IGNITION COIL IN 2001 VOLKSWAGON JETTAS IS DEFECTIVE. VW KNOWS OF THIS PROBLEM AND HAVE DONE NOTHING REMEDY THIS PROBLEM. THERE ARE 4 COIL IN THE CAR AND ONLY ONE HAS GONE BAD, THAT LEAVE 3 MORE READY TO DIE. I HAVE LOST FAITH IN MY CAR SINCE I KNOW IT WILL FAIL ME SOON. VW SHOUDL BE FORCED TO RECALL THIS PART AND PLACE IT WITH A WORKING PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003577January 28, 2003
ELECTRICAL SYSTEM:IGNITION
THE VW JETTA 1.8 TURBO MOTOR HAS COIL-PACKS THAT CONTINUALLY FAILS. MY CAR IS 1.5 YEARS OLD AND HAS FOR THRU 4 COILPACKS. WHEN A COILPACK DIES, IT CAUSES THE CAR TO NOT REALLY RUN, ON 2-3 CYCLINDERS VS 4. . THUS LEAVING YOU STRANDED. I USED TO WORK TILL MID-NIGHT AND DRIVE 50+ MILES EACH WAY TO WORK. DUE TO COIL-PACK FAILURES I HAVE BEEN LEFT STRANDED TWICE AFTER MIDNIGHT. THIS IS VERY FUSTRATING. YOU NEVER KNOW IF YOU CAR WILL MAKE IT HOME. NOTHING LIKE BUYING A BRAND NEW CAR, AND HAVING MORE PORBLEMS THAN MY USED PREVIOUS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004762January 27, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILED, CAUSING VEHICLE TO SHUT DOWN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003504January 27, 2003
ELECTRICAL SYSTEM
COIL PACK FAILURE - LOSS OF ENGINE POWER WHILE DRIVING ON INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004365January 22, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE IGNITION COIL PACKS. ALSO STATED THAT WHILE DRIVING THE VEHICLE THE ENGINE LIGHT CAME ON AND THE VEHICLE LOSES POWER AND STALLS. DEALER WAS CONTACTED AND STATED THE IGNITION COILS WERE BAD AND NEEDED TO BE REPLACED BUT THEY ALSO TOLD THE CONSUMER THAT THEY DID NOT KNOW FOR HOW LONG THEY WERE GOING TO LAST FOR. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002915January 18, 2003
ELECTRICAL SYSTEM:IGNITION
JUST HAD MY COIL PACK FAIL ON ME AND WILL BE TAKING IT TO THE DEALER TO GET REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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