Volkswagen Jetta Complaints (2006)

580 consumer complaints on file.

#10235601July 24, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I COMPLAINED TO THE VW DEALER ABOUT MY A/C IN MY JETTA GLI. THEY TOLD ME THEIR WAS NOTHING WRONG TWICE. NOW MY AC DOESN'T WORK ANYMORE. WHEN I COMPLAINED MY CAR WAS STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233159July 3, 2008
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:MANUAL TRANSMISSION
MY CAR BEGAN LEAKING OIL AFTER LAST CHANGE AT BERT SMITH VOLKSWAGEN IN ST. PETERSBURG FLORIDA. CHECKED UNDERNEATH CAR AND FOUND TRANSMISSION CASING AND FLYWHEEL HOUSING CRACKED. TOOK PICTURES BUT ACCORDING TO BERT SMITH VOLKSWAGEN THIS IS JUST DIRT AND GREASE STAINS, THEY CANNOT SHOW ME ANOTHER CAR WITH THE SAME "STAINS". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232424June 26, 2008
AIR BAGS, ELECTRICAL SYSTEM
I HAVE A 2006 VW JETTA TDI WITH APPROXIMATELY 70,000 MILES ON IT. THIS AUTO WAS PURCHASED TO BE USED PRIMARILY AS A COMMUTER CAR FOR MY WIFE AND I. LAST WEEK WE SUDDENLY STARTED SEEING THE DASHBOARD WARNING "AIR BAG FAULT". UPON TAKING IT TO THE LOCAL VWOA DEALERSHIP TO HAVE THIS INVESTIGATED WE WERE INFORMED THAT THERE WAS A VWOA TECHNICAL BULLETIN (THAT EVIDENTLY HAD BEEN OUT FOR SOME TIME) WHICH INDICATED THAT SOME CONNECTOR(S) LOCATED UNDER THE DRIVER'S SEAT THAT ARE RELATED TO THE AIR BAG SYSTEM WOULD NEED TO BE REPLACED. THIS IS NOT A MAINTENANCE ITEM NOR ANYTHING THAT WE COULD HAVE CAUSED BUT VWOA IS INDICATING THAT DUE TO THE AUTO NOT BEING WITHIN THE WARRANTY (4 YEAR AND/OR 50,000 MILES AS WE'VE BEEN TOLD) THAT WE WILL NOW HAVE TO PAY APPROXIMATELY $400 TO HAVE THIS REPAIRED. WE WERE FURTHER INFORMED BY THE VWOA SERVICE THAT WITHOUT THIS REPAIR THE AIRBAG SYSTEM WAS CONSIDERED TO BE IN AN "UNSTABLE STATE" AND COULD POTENTIALLY NOT ACTIVATE THE AIRBAG WHEN NEEDED OR POSSIBLY ACTIVATE AT AN INAPPROPRIATE TIME. THE VW DEALER ALSO SAID THAT VWOA CONSIDERS THIS TO BE SO UNSAFE THAT THEY ISSUE A FREE RENTAL AND REQUIRE THE REPAIR TO BE MADE BEFORE RELEASING THE AUTO AGAIN....BUT ONLY IF YOU'RE UNDER WARRANTY. VWOA DID MANAGE TO COME THROUGH WITH SOME "GOOD WILL ASSISTANCE" (THEIR WORDS) BY PROVIDING $200 TOWARDS THE REPAIR. THIS AIRBAG ISSUE HAS BEEN A KNOWN ISSUE WITH THE 2006 VW JETTA (MAYBE OTHER YEARS AS WELL I'M NOT SURE) FOR SOME TIME. VWOA INDICATES THAT THIS ISSUE IS NOT A MAJOR CONCERN AND IS THEREFORE NO RECALL HAS BEEN ISSUED. I HAVE READ SEVERAL COMPLAINTS ON NHTSA AND OTHER SITES THAT SEEM TO INDICATE THAT THIS IS A LARGER ISSUE THAN VWOA STATES. I THINK A RECALL SHOULD BE ISSUED DUE TO THE OBVIOUS SAFETY CONCERNS INVOLVED WITH THE AIRBAG SYSTEM. HOPEFULLY THERE WILL BE BEFORE ANY INJURIES AND/OR FATALITIES OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232038June 23, 2008
ELECTRICAL SYSTEM
I PURCHASED A 2006 JETTA ATTRACTED BY AN EXTENSIVE LIST OF FEATURES AND CONVENIENCES THAT I WANTED AS A CONSUMER. ONE OF THIS FEATURES INCLUDED THE AUTOMATIC WINDOW OPENING VIA REMOTE CONTROL, FEATURE THAT IS NOT NORMALLY SEEN ON VEHICLES OF ITS CLASS AND PRICE. VOLKSWAGEN DID AN UPDATE TO THE SOFTWARE TO THIS VEHICLE AND WITHOUT MY CONSENT TOOK THAT OPTION OUT. I PAID FOR THAT CONVENIENCE AND VW CANT EVEN TELL ME WHY IT WAS REMOVED FROM THE COMPUTER. THE DEALER CANT TELL ME EITHER BECAUSE ACCORDING TO THEM THEY DON'T EVEN KNOW WHAT'S ON THE SOFTWARE UPDATE. IN ANY CASE I NEED TO BE COMPENSATED BY THIS INCONVENIENCE OR THE SOFTWARE NEEDS TO BE RETROFITTED TO GET ME THIS OPTION BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231972June 22, 2008
VISIBILITY, EQUIPMENT
2006 VOLKWAGEN JETTA TDI VEHICLE DOM: 10/05 MILEAGE: 31,000 WINDSHIELD WIPER/WASHER SYSTEM THE 2006 VOLKSWAGEN JETTA IS EQUIPPED WITH AN ENGINE COMPARTMENT MOUNTED WASHER FLUID RESERVOIR AND HOOD MOUNTED WASHER FLUID SPRAY NOZZLES. IN THE AREA OF THE RIGHT HOOD HINGE THERE IS A FLEXIBLE HOSE SECTION IN THE PLUMBING OF THE SYSTEM TO ALLOW FOR OPENING OF THE ENGINE COMPARTMENT HOOD WHILE MAINTAINING WASHER SYSTEM PLUMBING INTEGRITY. ROUTINE UNDERHOOD FLUID CHECKS AND SERVICE INTERVALS REQUIRING ENGINE ACCESS HAVE WEAKENED AND CRACKED THE FLEXIBLE PORTION OF THE PLUMBING RENDERING THE WINDSHIELD WASHER INOPERATIVE ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231327June 17, 2008
SUSPENSION, TIRES
I OWN A 2006 VW JETTA TDI AND HAVE 30,000 MILES ON THE VEHICLE. I NOTICED AT ABOUT 25,000 MILES THE VEHICLE DEVELOPED A VIBRATION IN THE FRONT END. I TOOK IT TO THE VW DEALER AND HAD THE FRONT END INSPECTED FOR PROBLEMS, BUT NONE NOTED. I HAD THE WHEEL ROTATED AND BALANCED AND THAT DID NOT HELP THE PROBLEM. THE TECH AT VW DEALER NOTICED WEAR IN THE MIDDLE OF THE TIRE. HE STATED THAT MY TIRES (TURANZA EL 400-02, 205/55R16) ARE MORE THAN LIKELY THE CAUSE OF THE VIBRATION AND THERE IS NOTHING THEY COULD DO EXCEPT REPLACE ALL THE TIRES. WILL BE TAKING THE VEHICLE TO A FIRESTONE DEALER SOON TO FIGHT THE BATTLE WITH THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231339June 17, 2008
POWER TRAIN:MANUAL TRANSMISSION
CLUTCH FAILURE ON 2006 JETTA TDI CLUTCH FAILED WHILE DRIVING REPAIR OF CLUTCH BY OWNER, DEALER REFUSED TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230767June 11, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. WHILE DRIVING BETWEEN 1-30 MPH, SHIFTING FROM 3RD TO 2ND GEAR, THE VEHICLE SHUT OFF. THE FAILURE ONLY OCCURS WHEN THE AIR CONDITIONING IS TURNED ON HIGH. THE CONTACT STATED THAT THE FAILURE HAS BEEN OCCURRING FOR THE LAST THREE YEARS. SHE FEELS IT IS A SAFETY ISSUE BECAUSE IT PUTS HER AT RISK OF CRASHING THE VEHICLE. THE VEHICLE WAS TAKEN TO A SHOP ON FOUR OCCASIONS. THE FIRST THREE TIMES THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. AFTER THE MOST RECENT FAILURE, THE MECHANIC DETERMINED A POSSIBLE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229671June 2, 2008
POWER TRAIN:MANUAL TRANSMISSION
NOTICED VERY ROUGH IDLE. DEALER DIAGNOSED MANUAL TRANSMISSION FLYWHEEL MALFUNCTIONING WITHOUT VISUAL INSPECTION. THE FAULT WAS PLACED WITH ME. WEAR AND TEAR. DEALER CLAIMED MUST FIX, NOT SAFE TO DRIVE, QUOTED $2100. IF THIS PROBLEM IS ALLOWED TO WORSEN, THE FAILURE MODE IS A COMPLETE CLUTCH FAILURE AND ON A BUSY FREEWAY IS A SERIOUS SAFETY ISSUE. I WENT TO A THIRD PARTY GARAGE AND PAID $1200 FOR A MORE RELIABLE SINGLE MASS FLYWHEEL. THE DAMAGED SACHS DMF IS AVAILABLE FOR INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229354May 30, 2008
SEAT BELTS
DRIVER SEAT BELT SENSOR FAILING AT 55,000 MILES. CAR IS ONLY 2.5 YEARS OLD. VW WON'T FIX UNDER WARRANTY WHICH EXPIRED AT 50,000 MILES. I HAVE HEARD VW HAS MANY PROBLEMS WITH SEAT BELT SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229355May 30, 2008
SERVICE BRAKES, HYDRAULIC
BRAKES NEED TO BE REPLACED EVERY 20,000 MILES. VW CLAIMS THIS IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227671May 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AT TEMPERATURES LESS THAN 15 DEGREES FAHRENHEIT, MY 2006 VOLKSWAGEN JETTA TDI WITH DSG TRANSMISSION SURGES FORWARD UPON STARTING. THIS SURGE HAPPENS IF THE CAR IS IN PARK (P) OR NEUTRAL (N). THE SURGE IS NOTICEABLE EVEN WITH THE PARKING BRAKE SET AND STANDARD BRAKING SYSTEM APPLIED. THIS SURGE DOES NOT ALLOW THE CAR TO START NORMALLY (E.G. STALLS THE ENGINE). THE SURGE HAPPENS ONLY ONCE DURING A COLD START. AFTERWARD, THE CAR STARTS AND RUNS NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227204May 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, DIESEL
AT 15F DEGREES OR LOWER TEMPERATURES THE VOLKSWAGEN DSG TRANSMISSION WILL IMPEDE THE DIESEL ENGINES ABILITY TO START, LEAVING THE VEHICLE INOPERABLE. VWAG AND VWOA HAS KNOWLEDGE OF THIS SYSTEM DEFECT PROVIDING NO SOLUTION. VWOA CONTINUES TO SELL THESE DEFECTIVE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227184May 9, 2008
FUEL SYSTEM, DIESEL, POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE ON MY 2006 VOLKSWAGEN DIESEL JETTA. THE ELECTRONIC CONTROL FUEL INJECTOR OVER FUELED THE CYLINDERS AND CAUSED THE PULL RODS TO BEND AND DAMAGED THE ENGINE, COSTS ARE $7,500 TO REPAIR THE ENGINE. CAR IS ONLY 2 AND HALF YEARS OLD WITH 85,0000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227348May 8, 2008
POWER TRAIN:CLUTCH ASSEMBLY
LETTER FROM SENATOR ON BEHALF OF CONSTITUENT, REGARDING HIS CONCERNS WITH THE 2006 VOLKSWAGEN JETTA. *NJ THE CONSUMER STATED THE CLUTCH STARTED SLIPPING. THE DEALER INFORMED THE CONSUMER THAT THE 5-SPEED VEHICLES WERE MADE WITH A DEFECTIVE CLUTCH PLATE, BUT THE TRANSMISSION WOULD HAVE TO BE REMOVED TO DETERMINE IF THE VEHICLE HAD THE DEFECTIVE PART. THE DEALER STATED IF THE VEHICLE DID NOT HAVE THE DEFECTIVE PART, THE CONSUMER WOULD BE CHARGED $500 IN LABOR FEES FOR REMOVING THE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226942May 7, 2008
POWER TRAIN:MANUAL TRANSMISSION
VOLKSWAGEN JETTA TDI - VW REFUSED TO HONOR THE WARRANTY OF A DEFECTIVE CLUTCH/FLYWHEEL ISSUE. THIS IS A VERY COMMON OCCURANCE APPARENTLY. I LEARNED OF THIS WHEN I WENT ONLINE TO DO SOME RESEARCH ABOUT THE PROBLEM. VOLKSWAGEN IS HONORING THE WARRANTIES IN EUROPE WITH THE SAME ISSUE BUT IGNORING ITS QUALITY / SAFETY ISSUE HERE IN THE US. THE DEFECTIVE CLUTCH / FLYWHEEL ISSUE CAN CAUSE SERIOUS INJURY AND OR DEATH WHEN THE FLYWHEEL DISENTIGRATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225837April 27, 2008
POWER TRAIN:DRIVELINE
PREMATURE FAILURE OF CLUTCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225010April 19, 2008
POWER TRAIN:CLUTCH ASSEMBLY
MY 2006 VW JETTA TDI CLUTCH WENT OUT WHILE DRIVING ON THE HIGHWAY. THE CLUTCH WAS DEPRESSED ALL THE WAY TO THE FLOOR AND WOULD NOT COME BACK UP. I PULLED IT BACK UP AND IT WOULD NOT GO BACK DOWN. CLUTCH WAS NEVER SPONGY BEFOREHAND AND JUST WENT OUT WITH NO PRIOR INDICATION OF A PROBLEM. CALLED THE DEALERSHIP AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY (CAR HAS APPROX 40,000 MILES). AFTER DOING RESEARCH AND FINDING OUT OTHERS HAVE SAME PROBLEM I WILL BE COMPLAINING TO DEALERSHIP TO HAVE IT COVERED. I AM A STUDENT AND MY HUSBAND IS IN THE ARMY WE DON'T HAVE $2000 TO PAY FOR SUCH A REPAIR, THAT WAS NOT CAUSED BY "NORMAL WEAR AND TEAR". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224274April 12, 2008
TIRES
THE ORIGINAL ACCIDENT HAPPENED WHILE WE WERE TRAVELING FOR CHRISTMAS (DEC 26, 2006). IN A BRAND NEW CAR WITH "UP GRADED" CONTINENTAL TIRES GOING ABOUT 60 MPH THE TIRES DISINTEGRATED, THE CAR SPUN OUT OF CONTROL AND HIT HIGHWAY WALL. IT WAS A CLEAR TIRE MALFUNCTIONED AND AFTER SENDING TIRE TO CONTINENTAL NORTH AMERICA IN CHARLOTTE, NC THEY SAID THAT THEIR "INSPECTORS" FOUND NO FAULT. WE ASKED THEM TO RECONSIDER AND ENDED UP GETTING A $1,500 GOODWILL OFFER FROM THEM. NEEDLESS TO SAY WE HAD A RENTAL CAR FOR 8 WEEKS WHILE OUT CAR WITH $6,000 IN DAMAGES WAS FIXED. JUST THIS WEEK AS WE WERE ABOUT TO COUNTER OFFER AND GET AT LEAST OUT OF POCKET EXPENSES, SINCE ITS GOING INTO THE 2ND YEAR, ANOTHER "UPGRADED TIRE" SHREDDED. THIS TIME WITH OUR 4 MONTH OLD SON IN IT. THE ONLY THING EXTRA THEY ADDED TO THE CLAIM WAS TO PAY FOR NEW TIRES FOR US. THEY HAVE NOT BARGAINED IN GOOD FAITH AND THEY ARE USING THEIR CORPORATE POWER TO DEFLECT THE LIABILITY OF PRODUCING INFERIOR PRODUCTS. OF THE ORIGINAL SET OF 4 "UPGRADED" TIRES, 3 HAVE BEEN REPLACED WITH 2 COMPLETELY SHREDDING THROUGH THE MIDDLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10224251April 11, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
REAR BRAKES WEAR UNEVENLY (DRIVER SIDE REAR PADS HAVE WORN AT AN INCREDIBLE RATE) REAR BRAKES ALSO LOCK UP EASILY WHILE BRAKING ON LOOSE PAVEMENT OR GRAVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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