Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10106030January 9, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
I JUST RECENTLY HAD TO REPLACE MY CATALYST SYSTEM ON MY 2001 VW JETTA. THE CAR STAULED ON MY WAY TO WORK, SO I HAD IT TOWED TO THE NEAREST VW DEALER - COOLEY VOLKSWAGEN, IN N. GREENBUSH NY. THEY FOUND MISFIRE CODES AND CATALYST SYSTEM. THEY ALSO ADVISED ME THAT THE COIL PACK AND TUNE UP WERE NEEDED TO CORRECT MISFIRES. MY QUESTION AND CONCERN IS: WHY DID I NOT RECEIVE A WARNING LIGHT ON SOME SIGNAL TO ADVISE ME OF ANY PROBLEMS THAT MIGHT BE OCCURING. THIS WOULD HAVE POSSIBLY ALERTED ME TO GET THE CAR INTO A VW SERVICE SHOP AS SOON AS POSSIBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106884January 5, 2005
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT STAYED ON, AND VEHICLE STALLED. CONSUMER TOOK VEHICLE TO DEALER FOR CHECK UP, BUT THE CAUSE WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104755December 30, 2004
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT COMES ON WHILE DRIVING DOWN THE ROAD. I HAVE TAKEN IT TO THE DEALER ON 3 SEPARATE OCCASIONS FOR A TOTAL OF 14 DAYS IN DIAGNOSTIC. I HAVE ALSO TAKEN IT TO A INDEPENDANT VW MECHANIC TWICE WHO TELLS ME THIS IS COMMON. NOBODY CAN FIND THE PROBLEM. THE DIAGNOSTIC CODE IS FOR GLOW PLUG MALFUNCTION. I HAVE HAD REPLACED THE TEMPERATURE SENSOR, THE GLOW PLUG RELAY, ALL 4 GLOW PLUGS AS WELL AS ADDITIONAL COSTS OF DIAGNOSTIC. THE CHECK ENGINE LIGHT HAS COME BACK ON, IT IS STILL A GLOW PLUG MALFUNCTION. I HAVE PAID $800 FOR UNNECESARY REPAIRS THAT THE DEALER TELLS ME IS THE PROBLEM. THIS DOES NOT INCLUDE THE REPAIRS ON THE DOOR LOCKS AND WONDOW REGULATORS, AS WELL AS THE AC MODULATOR, MIDDLE CONSUL LATCH,GLOVE BOX HINGE, REAR SEAT ASH TRAY. THIS YEAR OF JETTA IS A TRUE LEMON! IF VW IS UNABLE TO FIX THE PROBLEM THEN LEGAL ACTION WILL BE REQUIRED TO RECOVER MY LOSSES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102762December 12, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
1 ) WHILE DRIVING WITH THE SEAT HEATER ON, THE SEAT BECAME BURNING HOT, TO A POINT WHERE I HAD TO GET OUT OF THE SEAT. THIS IS WHILE I AM DRIVING AT 65 MPH ON INTERSTATE I-580. I HAVE COMPLAINED TO VW WITH NO AVAIL. I HAVE ALSO FOUND FROM OTHER REPORTS THAT THIS HAS HAPPENED TO MANY OTHER VEHICLES, TO A POINT WHERE SOME CAUGHT ON FIRE. VW REFUSES TO ADDRESS THE ISSUE, AND THE SERVICE DEPT EVEN WENT AS FAR AS RECOMMENDING ME JUST SWAPPING THE PASSENGER TO DRIVER SIDE HEAT CONTROL. *JB 2) THE FAILURE OF THE SEAT HEATER ALMOST LED TO A ACCIDENT AT HIGHWAY SPEEDS. I WAS FORCED TO DRIVE WHILE NOT COMPLETELY SEATED TO PULL OVER . 3). VW HAS DONE NOTHING TO ADDRESS THE ISSUE SINCE THEY STATE MY VEHICLE IS OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102343December 8, 2004
SEATS
A 2001 VW JETTA HAS AN ISSUE WITH A METAL SPRING THAT IS PART OF THE DRIVER SEAT. THE SPRING SEPARATES FROM THE MECHANISM THAT KEEPS THE SEAT FROM SLIDING FORWARD. THERE IS NO SPECIFIC REASON THE SPRING BECOMES LOOSE FROM THE CAR SEAT AND ONE WOULD NEVER KNOW IF THE SPRING IS NOT ATTACHED, IT COULD CAUSE MAJOR HARM TO THE DRIVER IN THE EVENT OF AN ACCIDENT. THE SEAT REMAINS LOCKED IN A POSITION, BUT IF THE CAR IS INVOLVED IN AN ACCIDENT, THE SEAT COULD SLIDE FORWARD, CAUSING INJURY. VW REFUSES TO COVER THE PART AS A SAFETY RECALL AND IS CHARGING HUNDREDS OF DOLLARS TO FIX THE PROBLEM. I KNOW OF 2 INSTANCES WHERE THIS SAME ISSUE HAS OCCURRED ON MULTIPLE DRIVER SEATS IN A 2001 VW JETTA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099346December 8, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE CONSUMER NOTICED THAT THE DRIVER'S SEAT HAD BECOME UNUSUALLY HOTTER THAN NORMAL. THIS CAUSED THE CONSUMER TO SUSTAIN MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK THE DEALER WANTED A NON REFUNDABLE FEE TO DIAGNOSE THE PROBLEM SO THE CONSUMER DID NOT TAKE IT IN FOR SERVICE. *TC THE DRIVER'S SEAT HAD A FAINT BURNING SMELL. *SC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10102313December 7, 2004
SEATS
A LARGE SPRING FELL FROM UNDER THE FRONT PASSENGER SEAT FOR NO APPARENT REASON. VW SERVICE STATED THE SPRING HELD THE SEAT TO THE RAIL AND WAS AN EXTEME SAFETY HAZARD; IF INVOLVED IN AN ACCIDENT THE SEAT WOULD COME LOOSE FROM THE RAIL. VW STATED SINCE OUR CAR WAS OUT OF WARRENTY THEY COULD NOT FIX IT ON THEIR COSTS (2001 VOLKSWAGON JETTA). THIS IS A VERY EXPENSIVE REPAIR, AND SINCE IT IS SUCH AN EXTREME SAFETY HAZARD I FEEL VW SHOULD TAKE THIS RESPONSIBILITY. THE EXACT SAME SPRING HAS COME LOOSE FROM MY SONS 2001 JETTA AS WELL. THIS INDICATES TO US THAT THIS IS NOT AN ISOLATED SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100856December 1, 2004
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THIS SUMMER MY LEFT REAR DOOR BECAME INOPERABLE. IN LATE OCTOBER THE TURN SIGNALS BEGAN OPERATING INTERMITTENTLY. ON A COLD AND RAINY DAY THIS NOVEMBER MY 2001 JETTA WITH 37000 MILES STALLED WHILE MAKING A LEFT TURN. I RESTARTED AND COMPLETED MY TURN, THINKING I HAD JUST LET OUT THE CLUTCH TOO FAST. THE CAR WAS A BIT SLUGGISH AND A 1/2 MILE DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER ON NOVEMBER 30 AND WAS SHOCKED NOT ONLY AT THE PROBLEMS BUT THAT THEY WERE NOT COVERERED BY ANY WARRANTY. THE TOTAL REPAIR BILL WAS OVER $1000 DOLLARS. THE IGNITION COIL PACK NEEDS REPLACED FOR $740. THE HAZARD LIGHT SWITCH NEEDS REPLACED FOR $77. JUST TO FIND OUT WHAT IS WRONG WITH THE DOOR REQUIRES A CHARGE OF $188 DOLLARS. THESE PROBLEMS HAVE BEEN MENTIONED SEVERAL TIMES ON YOUR WEBSITE. I GUESS I JUST HIT THE TRIFECTA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100895December 1, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I WAS DRIVING IN THE CITY. HEARD A GRINDING NOISE IN THE REAR OF MY VEHICLE. BROUGHT CAR TO MECHANIC. WAS TOLD REAR CALIPER FROZE DUE TO WEARING OF BRAKE PADS. THE CALIPERS HAD DAMAGED THE REAR ROTORS. THE CAR HAD TO BE TOWED TO DEALER. ROTORS WERE REPLACED FOR A COST OF $500, AND I WAS TOLD NONE OF THE REPAIRS WERE COVERED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100687November 29, 2004
STRUCTURE:BODY
I HAVE AN ONGOING WATER LEAK IN MY 2001 VW JETTA. EVERYTIME IT RAINS, WATER LEAKS FROM A SPOT NEAR MY GLOVE COMPARTMENT AND INTO THE PASSENGER SIDE FLOOR. WITHOUT FAIL, A 3-5 INCH POOL OF WATER COLLECTS EVERYTIME IT RAINS. THE DEALERSHIP REFUSES TO PAY THE $70/HOUR COST AND STATES THAT IT IS MY PROBLEM AND NOT A MANUFACTURER'S DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100383November 23, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, EQUIPMENT:ELECTRICAL
THE AIRBAG LIGHT RANDOMLY CAME ON IN MY CAR. I HAVE ABSOLUTELY NO CLUE WHY IT CAME ON. I HAD IT VAG COM'D. AND A CODE CAME UP AS BEING A BAD CONTROL MODULE FOR THE AIRBAG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100178November 19, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
I WAS DRIVING ON I-87 NORTH IN THE BRONX IN STOP AND GO ROLLING TRAFFIC AND I SMELLED SOMETHING AFTER A WHILE, ALSO FELT A LITTLE BIT OF DRAGGING. THE SPEED PICKED UP AND WHEN I NEEDED THE BRAKES THE PEDAL WAS MUSHY AND WENT DOWN ALMOST ALL THE WAY BARELY STOPPING ME! I STOPPED AND SAW THAT THE BRAKES WERE SUPER HOT, SO I OPENED THE HOOD TO CHECK OUT THE LINES. A GUY PULLED OVER AND HELPED ME CHECK TO SEE IF I HAD TO BLEED THE LINES AT THE ABS CONTROLLER AND WE SAW NO EXCESS PRESSURE. I HAD THE BRAKE SWITCH REPLACED UNDER RECALL, AND GREASED THE CYLINDER THAT FEEDS THE BRAKE BOOSTER, BUT STILL IT GRABS SOMETIMES AND I HAVE TO PULL THE PEDAL UP. ON HTTP://FORUMS.TDICLUB.COM , THIS IS A KNOWN PROBLEM WITH THE BRAKE BOOSTER ON JET. I WANT A REPLACEMENT, AND CANNOT AFFORD TO PAY 200 + INSTALL FOR SOMETHING THAT IS A KNOWN ISSUE WITH THESE BOOSTERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100191November 19, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNALS AND FLASHER OPERATION IMPACTED BY COLD WEATHER. WITH THE FIRST COLD WEATHER OF THE SEASON THE TURN SIGNAL/FLASHER UNIT FAILED TO OPERATE UNTIL WARMED BY THE HEATER (30 MINUTES OF HIGH HEATER OPERATION). MY REPORT MATCHES NHTSA ACTION # PE04073. THE VW DEALER REPLACED PART # 1J0-953-235-J-01C AT A COST OF $72. I HAVE THE OLD PART IN MY POSSESSION IF EXAMINATION OF IT IS REQUESTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101371November 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE DOOR LOCK MALFUNCTIONED. IT WILL OPEN FROM THE OUTSIDE ONLY. IF YOU ARE IN SIDE THE PASSENGER CAN NOT EXIT THE VEHICLE WHICH IS STILL UNDER WARRANTY BUT WILL NOT COVER THIS DEFECT, WHICH WAS ELIGIBLE UP TO 24,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097893November 15, 2004
ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
WHILE DRIVING ENGINE EXPLODED. CONSUMER HAD THE VEHICLE TOWED TO A DEALERSHIP, AND HAD THE VEHICLE INSPECTED, AND WAS TOLD THAT THE ENGINE HAD A BUILD UP OF SLUDGE. *AK THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE TO GET THE LOCK ON THE TRUCK FIXED BECAUSE YOU COULD NOT OPEN IT FROM THE OUTSIDE. THE ENGINE BEGAN MAKING NOISE AND SMOKING WHILE THE CONSUMER DROVE ON THE HIGHWAY LEAVING THE CONSUMER STRANDED ON THE HIGHWAY. THE CONSUMER DID NOT KEEP RECIEPTS OF WORK DONE TO THE VEHICLE THEREFORE CAN NOT BE REIMBURSED. THE CONSUMER SENT A FORMAL DEMAND FOR SETTLEMENT IN THE AMOOUNT OF REPAIR BILLS AND RENTAL CAR EXPENSES THROUGH HER LEGAL COUNCEL FOR NEGLIGENT INSPECTION OF HER VEHICLE. *TC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10098597November 10, 2004
SERVICE BRAKES, AIR:DISC:ROTOR
REAR BRAKE PADS/ROTORS: PREMATURE WEAR, AT 25K. WENT TO DEALER THEY TOLD ME THAT IT WAS MY FAULT FOR USING THE BRAKES TOO MUCH AND THAT IT WAS GOING TO BE $650 FOR PARTS AND LABOR. WENT TO A MIDAS HAD THEM REPLACED FOR $250 AND WAS TOLD THERE THAT BRAKES SHOULD NOT WEAR OUT THAT SOON ON A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099713November 9, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
CONSUMER NOTICED THAT THE BRAKE LIGHTS WERE INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098539November 9, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DESPITE HAVING A MALFUNCTION EXACTLY AS DEFINED IN NHTSA CAMPAIGN 04VO96000 ON THE SAME MODEL (01 JETTA) - VOLKSWAGEN INSISTED THAT MY VEHICLE WAS NOT COVERED BECAUSE MY VIN WAS FROM A DIFFERENT PLANT. THE DEALER DIAGNOSED THE PROBLEM TO BE "A DEFECTIVE BRAKE LIGHT SWITCH THAT CAUSED THE EPC LIGHT TO STAY ON, AND YOUR BRAKE LIGHTS TO NOT WORK." *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099831November 8, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVER SEAT BURN,SEAT COVER HAD LIQUID OF SOME TYPE LEAK INTO SEAT THROUGH SEAM INTO HEATING ELEMENTS. CAUSED A SHORT. *BF *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098463November 8, 2004
STRUCTURE:BODY
THE CENTER ARM REST LOCK KEEPS BREAKING ON MY 2001 VW JETTA. IT HAS BROKEN THREE (3) TIMES SINCE I BOUGHT THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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