Volkswagen Jetta Complaints (1999)

349 consumer complaints on file.

#745714May 22, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THIS IS NOT AN ISOLATED PROBLEM. THE RELAY 109 HAS BEEN BROUGHT TO VW'S ATTENTION SEVERAL TIMES. THEY HAVE ISSUED A TECH TIP ON THEIR WEBSITE TO DEALERS. MY DEALER REPLACED THE WRONG PART AND CHARGED ME FOR IT. NOW I HAVE TO WAIT FOR THEM TO TEST IT BEFORE THEY REFUND MY MONEY. THIS HAPPENED TO ME SEVERAL TIMES ON THE HIGHWAY, IN TRAFFIC. WHEN YOU ARE STALLED IN THE MIDDLE LANE ON A ROAD AND YOU SEE CARS COMING YOU HOPE THEY SEE YOU AND DON'T RUN THROUGH THE BACK OF YOU. THIS IS A SERIOUS PROBLEM AND VW IS IGNORING IT. IN REGARDS TO THE FUEL INJECTION, THEY ARE GOING THROUGH THESE TOO. THE TDI ENGINE IS GETTING CLOGGED (THEY DON'T KOW WHY) AND CAUSE THE FUEL INJECTOR TO FAIL. MY DEALERSHIP HAS HAD MINE FOR A WEEK. PART IS ON BACK ORDER. VW IS NOT RESPONSIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745619May 21, 2001
SUSPENSION:FRONT, STEERING, SUSPENSION:FRONT:MACPHERSON STRUT, UNKNOWN OR OTHER
THIS CAR WAS PURCHASED NEW IN JULY 2000. IT IS THE NEWLY REDESIGNED JETTA. SINCE IT'S PURCHASE THE CAR HAS BEEN IN THE SHOP 9 TIMES FOR WATER/AIR LEAKS, TWICE FOR FAILED DRIVERS SIDE FRONT SUSPENSION STEERING FAILURE, NAMELY THE SHOCK, BEARING, SPACER, RETAINER (STRUTS). IN ADDITION SEVERAL PIECES OF THE INSIDE MOLDING HAVE DETACHED. ONE OF THE LARGEST SAFETY ISSUES FOR ME, OTHER THAN THE STRUT, IS THE POORLY DESIGNED FLOOR MATS WHICH POP LOOSE, SLIP FORWARD , AND CATCH THE GAS PETAL CAUSING ACCERLARATION. THE AIR CONDITIONER HAS MOLDED OVER TWICE. I HAVE INFORMED BOTH THE SELLER AND THE MANUFACTURING OF MY COMPLAINTS AND HAVE DEMANDED A REFUND OR A LEMON LAW TAKE BACK. I AM NOT SURE WHAT TO DO BUT FEEL VW HASN'T BEEN HONEST ABOUT ALL THE PROBLEMS THE "NEW" VW HAS HAD. I JUST WANTED TO FILE THIS COMPLAINT IN CASE OTHER OWNERS OUT THERE ARE EXPERIENCEING THE SAME PROBLEMS I AM AND HAVE NOT RECEIVED ANY HELP FROM VW ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887958May 10, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
REAR MIDDLE SEATBELT IS IN LOCKED POSITION, CONSUMER UNABLE TO USE IT. *AK CONSUMER STATES THE RACKET MECHANISM WHIS IS DESIGNED TO CATCH IN AN ACCIDENT BUT BE FREE TO MOVE UNDER NORMAL CIRCUMSTANCES, HAS LOCKED AND THE BELT IS TIGHT AGAINST THE SEAT BACK, THIS PREVENTS THE MECHANISM FROM RELEASING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745099May 9, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FAULTY DRIVER'S SIDE POWER WINDOW REGULATOR IS DANGEROUS BECAUSE THE WINDOW FALLS DOWN INTO THE DOOR. THE DRIVER MUST NEGOTIATE CONTINUED DRIVING WITHOUT AN OPERATION WINDOW AND IS SUBJECT TO SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887578May 7, 2001
STEERING:GEAR BOX:SHAFT SECTOR
REAR CENTER SEATBELTS JAM, AND WILL NOT COME LOOSE AT ALL. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887230May 1, 2001
AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A SIDE COLLISION. UPON IMPACT, PASSENGER'S SIDE AIRBAG DID NOT DEPLOY. MANUFACTURER HAS BEEN NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#886580April 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE LOSES POWER AND WILL NOT SHIFT INTO GEARS, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886444April 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHEN SHIFTING GEAR INTO REVERSE AND STEPPED ON BRAKES TO STOP VEHICLE , AND THEN PUT IT IN DRIVE, VEHICLE ROARED UP, AND THERE WAS A DELAY IN SHIFTING FROM REVERSE INTO DRIVE. DEALERSHIP WAS NOTIFIED BY CONSUMER.*AK WHEN GEAR WAS SHIFTED FROM REVERSE TO DRIVE, THE VEHICLE ROLLS BACK ABOUT 2 FEET BEFORE MOVING FORWARD. THE CONSUMER'S INTERNET RESEARCH RESULT INDICATED THAT OTHER CONSUMERS OF THIS MAKE OF VEHICLE HAD THE SAME PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886336April 19, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN TRAVELING CONSUMER HAS TO PUT 1 QUART OF OIL EVERY THOUSAND MILES. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744208April 17, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
AFTER I PUT DOWN THE REAR SEAT (TO OPEN UP THE 60/40 SPLIT) THE CENTER SEATBELT LOCKS. I HAVE LOOSENED THE SEATBELT TO ENSURE SLACK BUT IT STILL LOCKS MAKING THE CENTER SEATBELT UNUSABLE. THIS HAS HAPPENED 3 TIMES. EACH TIME I HAVE HAD TO HAVE IT FIXED IN ORDER TO MAKE IT USABLE AGAIN.. I DO PLAN TO SEND THIS COMPLAINT TO VW AS WELL AS PAUL FORD CLARK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885056April 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VEHICLE HESITATES WHEN TAKING OFF FROM STOP AND GO. IT LAUNCHES FORWARD LIKE A DELAY WITH MASS AIR FLOW SENSOR, BUT VEHICLE IT STILL HESITATES. DEALER SAYS THEY CAN'T REPLICATE PROBLEM.*AK THE VEHICLE'S HESITATION BECAME MORE FREQUENT AFTER EACH SEVICE AND FINALLY THE ENGINE SHUT OFF AFTER THE 34,000 MILES SERVICE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743422April 2, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:IGNITION:SWITCH
IN ADDITION TO ABOVE-KEY ENTRY SPORADICALLY WORKS, CAR UNDER COVER TORN OFF TWO TIMES PARKING IN REGULAR PARKING LOT, CHAIR WILL NOT STAY IN ADJUSTED POSITION AND DEALERSHIP REPRESENTED THAT EXTENDED WARRANTY COVERED SAME AS FACTORY WARRANTY, WHICH IT DOES NOT. VERY DISSATISFIED WITH PURCHASE. BELIEVE CAR IS UNSAFE AND LOOKING TO REPLACE. BELIEVE CAR HAS SERIOUS ELECTRICAL PROBLEMS. DEALERSHIP REFUSED TO GIVE EXPLANATION FOR UNUSUAL BURNING OF OIL ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743284March 29, 2001
ENGINE AND ENGINE COOLING:ENGINE
I UNDERSTAND THERE HAS BEEN NUMBEROUS REPORT OIL PAN PUNCTURES WITH THE VW JETTA. THE COMBINATION OF THIN GAUGE STEEL AND THE LOW POSITON OF THE PAN LEAD TO HIGH POTENTIAL FROM ROAD DAMAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741972March 5, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF 4 POWER WINDOWS HAVE STOPPED WORKING COMPLETELY. CA VW DEALERSHIP DIAGNOSED THAT VOLTAGE REGULATOR AND MOTOR NEEDED TO BE REPLACED ON ALL THREE WINDOWS. WE FEEL THAT AT 48,000 MILES THE POWER WINDOWS SHOULD NOT REQUIRE A MAJOR OVERHAUL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741868March 3, 2001
VISIBILITY:GLASS, SIDE/REAR
HAD WINDOW REGULATOR REPLACED 3 TIMES ON DRIVERS SIDE AND ONE TIME ON PASSENGER SIDE WITH IN A 22 MONTH PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881619February 27, 2001
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT ANCHOR BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880934February 21, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING IN SNOW AND WHEN DEPRESSING BRAKES VEHICLE CONTINUED TO TRAVEL, BRAKES FROZE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741248February 20, 2001
STRUCTURE:BODY:BUMPERS
BUMPER PULLED LOOSE (ALMOST COMPLETELY OFF) FROM MOUNTING BY CEMENT PARKING SPACE STOPPER WHILE BACKING OUT OF PARKING SPACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741137February 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
ENGINE CONSUMES ABOUT 1+ QUART OF OIL EVERY 1,500 MILES. FRONT ROTORS NEED TO BE REPLACED AT 30,000 MILES, WHILE BRAKE PADS ARE LESS THAN 50% USED. REFRIGERANT IN AIR CONDITIONER GONE AT AROUND 30,000 MILES WITH NORMAL USE IN MILD CLIMATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880328February 12, 2001
VEHICLE SPEED CONTROL:CABLES
WHILE TRAVELING AT 70 MPH VEHICLE STARTED TO ACCELERATE UP TO SPEEDS OF 105 MPH.CLUTCH HAD TO BE DISENGAGE,D, BUT VEHICLE STILL WAS ACCELERATING. CONSUMER HAD TO SHUT CAR OFF, AND MADE IT TO SIDE TO ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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