Volkswagen Jetta Complaints (2019)

552 consumer complaints on file.

#11519621April 29, 2023
UNKNOWN OR OTHER
The windshield cracked while car was sitting in my driveway. At 8:30am it was fine. At 3pm there was a very large crack. No mark from rock, pebble or object of any kind is present. Car is available for inspection. Safety put at risk should the crack cause a weakened windshield to fall out of frame. No inspections have been performed yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519096April 26, 2023
WHEELS
At approximately 44,000 miles TPMS light illuminated however all tire PSI were normal and not low. I reset TPMS light however it came back on around 20 miles later. I kept resetting TPMS light however it would keep coming on even though tire PSI were set. At around 46000 miles car was taken into dealer. Dealer reset light and at around 20 miles light keeps coming back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518599April 24, 2023
STEERING, ELECTRICAL SYSTEM, ENGINE
The vehicle steering has been off and alignment when driving. My gas gauge has been off constantly, since I've owned the vehicle. I documented this many times and reported this to the dealership under warranty and Volkswagen care.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11516763April 12, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
Vehicle parked under the sun, temperature reaching 85 degree, hotter inside the cabin. Vehicle started with no issues but "Check starter system" warning comes up and all the electrical component shut off its power, including all the gauge in the dashboard and radio. Headlight is not working as well after few min. Car drives (manual transmission) with no issues. When the car is placed under the shade/cools down, shows no problems. Some of owners reported the faulty ignition switch, part number 5Q1-905-865-A. Google search of "2019 Jetta check starter system" results in multiple complaints. The part in question is in national back order, suggesting the issue is more wide spread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515657April 5, 2023
AIR BAGS
On my 2019 Volkswagen Jetta I am having the same issue that the recalled Volkswagen Atlas SUV's are having. When the car is running I get a Air Bag error on my dashboard and the Air Bag turned off light stays on. This also happens when a passenger is seated in the front passenger side seat. It doesn't happen all the time but has about 5 times in the last couple of weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514103March 27, 2023
ELECTRICAL SYSTEM
The car has an active grill shutter vulnerability where it could be damaged easily by snow and or rain while driving the vehicle It malfunctions, and according to internet traffic, it seems to malfunction often. To repair/replace this small motor THE ENTIRE FRONT BUMPER/GRILL assembly needs to be removed. It is not an easily repaired item outside of the dealership. And the cost to replace including parts and labor is about $1300 estimate for a simple shutter motor. This is not fair to the owners of these VW vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513026March 21, 2023
UNKNOWN OR OTHER
As I was driving on the highway 101 in Bay Area California, suddenly the sunroof glass exploded and the fragments were deposited on the under cover. No weather related issues at the time. Did not feel any debris hitting the car either. Seems like a manufacturing defect. Vehicle still under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512702March 19, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
While driving, the following warning will appear “Starter system faulty! Service vehicle.” The instrument panel will then shut down entirely, and brake lights, headlights, and blinkers will not work. This can happen anywhere—on the highway traveling at 70 mph at night, for example. When the vehicle is pulled over and turned off, it will restart as normal—but while driving it might shut down again. There are numerous complaints on the internet, in VW forums and elsewhere, and the dealers do not seem to know how to correct the problem because it doesn’t happen all of the time. It is unpredictable. This creates an extraordinarily dangerous situation, and the vehicles should be recalled and VW should correct the issue immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509531February 28, 2023
POWER TRAIN
Vehicle has auto hold feature which activates on an incline. UNABLE TO TURN OFF. when driving a manual transmission car, this is causing premature clutch wear. Brake will be engaged for 3 seconds even when gas pedal is depressed. people unaware of this feature can let go of gas pedal and brake causing a roll back into another vehicle or object.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507478February 15, 2023
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM), ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2019 Volkswagen Jetta. The contact stated while starting the vehicle, the failure electrical, child safety start, and stop defect, and other electrical features failed to function as needed. The vehicle was taken to the dealer and the ECM software was updated. The vehicle was repaired but the failure continued, and the vehicle was taken back to the dealer who stated that the vehicle needed a battery replacement. The battery was replaced but the failure continued. The manufacturer was contacted, and a case was filed. The failure mileage was 13,805.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505669February 5, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was in a head on collision where the other person crossed the line and two empty lanes to hit me head on. This WAS in may 2021. Not one single warning was used by forward collision sensors. No emergency braking was applied. My airbags were not deployed and this man hit me doing at least 35 miles an hour and also I was forward moving even though I was applying my brakes. The car was totaled. Yet not a single warning sound or light or indicator once went off. I also paid extra for the Volkswagen carnet services. Never once did they come over the speaker to ask if I was ok. To tell me I had been in an accident or ask if I needed them to send help. In essence these services failed me completely. I do not understand why I was not included in any of the airbag recalls or settlement information I have heard about. All of the Extra features and functions I paid all the extra money to have - every single one failed me when I needed it. This vehicle left me without the protections it promised.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11502305January 18, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, WHEELS, AIR BAGS
https://www.hometownsource.com/classifieds/press_news/community/announcements/legal/notice_of_sales/2019-volkswagon-jetta-burdas-towing/pdfdisplayad_0e7d0609-179e-5fd0-9b71-1f5cd42e9757.html
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11501421January 12, 2023
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2019 Volkswagen Jetta. The contact stated that the TPMS warning light was illuminated. The vehicle was taken to a dealer where the sensor was reset; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500746January 9, 2023
UNKNOWN OR OTHER
Moonroof exploded leavin shards of glass all over, no rocks hit car no bumps no explanation, I was just driving on a flat surface around 30 MPH, I heard a loud explosion and glass was everywhere including my arms and face. I nearly caused an accident with the sudden explosion.
Crash:
No
Fire:
No
Injuries:
10
Deaths:
0
#11497676December 16, 2022
ENGINE
Vehicle caught fire while putting car in reverse. Car exploded from engine, no check engine light. I could have died, the fire almost burned down a building. The fire department was called and the front of the car was melted. My arm was injured and I had to get a new cast for my broken wrist. Car was towed by city officials as a hazard.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11496840December 9, 2022
UNKNOWN OR OTHER
Unknown. I took my car in for recall repairs and they repaired all but the one listed on this site which seems kind of important
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496390December 7, 2022
VISIBILITY/WIPER
The contact owns a 2019 Volkswagen Jetta. The contact stated while driving 55 MPH, the windshield wipers independently activated without any waring. The vehicle was taken to the dealer, but the dealer stated that no failure was found; however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496256December 6, 2022
UNKNOWN OR OTHER
Like MANY people have experienced, I was driving on the highway when the sunroof glass suddenly exploded. It was terrifying and the startled reaction could easily have caused a serious highway speed crash. There was no obvious reason for the failure of the glass but having shattered glass fall in my lap was scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495564November 30, 2022
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving on a active snowing highway at 7pm when an alert appeared on the dashboard to “check starter system” and “pull vehicle over…”. During this time im on the highway going about 6mph and everything electrical turned off including my headlights and windshield wipers turned off. I was able to activate my hazards and pull off the highway but due to the snow and everything electrical cutting off my windows fogged up and almost caused me to crash into a semi-truck. I have googled this issue and it seems to be very common for this specific vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494266November 19, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I bought the car October 1 2022 around October 15th it shut off without and warning while crossing over a intersection on November 19th I was on i95 north and it shut off again with no warning I got to the side of the highway and it started I got about a mile up the highway and it shut off a 3rd time this time it said error stop/start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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