Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10150690February 20, 2006
ELECTRICAL SYSTEM
I PURCHASED A 01 VOLKSWAGEN JETTA IN JULY OF 04 AND IN LES THAN A MONTH IT BEGAN TO STALL AS I WAS DRIVING, SO I PULLED OVER AND IT COULD NOT START AGAIN. I GOT IT TOWED WAS TOLD IT WAS MY BATTERY AND GOT THAT REPLACED, THEN IT HAPPENED AGAIN A FEW MONTHS LATER AND I WAS TOLD IT WAS MY ALTERNATOR AND GOT THAT CHANGED. A FEW MONTH AGO THE CAR WOULD NOT START AGAIN, I WAS TOLD IT WAS MY SENSORS AND GOT THAT CHANGED, WITHIN 2 MONTHS IT HAS HAPPENED ABOUT 6 TIMES AND I'VE HAD 3 DIAGNOSTIC TESTS THAT REVEAL NOTHING IS WRONG WITH THE CAR. I DON'T KNOW WHAT ELSE TO DO, AL LEAST IF I KNOW WHAT THE PROBLEM IS I CAN FIX IT. BUT MY CAR KEEPS REFUSING TO START( FOR HOURS AT A TIME) AND EVERYONE TELLS ME THE CAR IS OK.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149903February 9, 2006
ELECTRICAL SYSTEM:IGNITION
THE EVENING OF JANUARY 12, 2006 I WAS ON MY WAY HOME WHEN A LIGHT ON THE DASHBOARD OF MY VEHICLE STARTED FLASHING AND THE VEHICLE BEGAN TO FALTER WHEN IDLE. AFTER ARRIVING HOME I CHECKED THE OWNERS MANUAL AND FOUND OUT THAT THE LIGHT INDICATED A MALFUNCTION WITH THE EMISSIONS OF THE VEHICLE. I SCHEDULED AN APPOINTMENT TO HAVE MY CAR SERVICED ON TUESDAY, JANUARY 17, 2006. I RECEIVED A CALL TUESDAY AFTERNOON FROM VIC AT VICTORY VOLKSWAGEN, WHO INFORMED ME THAT THE IGNITION COIL IN MY CAR WAS BAD AND WOULD NEED REPLACED AT A COST OF OVER $500.00. VIC TOLD ME THAT THEY HAD THE PARTS IN STOCK AS "THIS HAPPENS ALL THE TIME". I HAD NO CHOICE BUT TO HAVE MY CAR REPAIRED AND THE TOTAL COST WAS $761.40. UPON SEARCHING THE WEB I FOUND A PRESS RELEASE FROM VOLKSWAGEN/AUDI IN WHICH THEY ACKNOWLEDGED THE PROBLEM WITH SEVERAL MAKES AND MODELS. WITHIN THE PRESS RELEASE IT WAS STATED THAT VW/AUDI WILL BEGIN REPLACING ALL IGNITION COILS IN CARS POTENTIALLY AFFECTED. I ALSO FOUND A DEFECT INVESTIGATION ON THE NHTSA WEBSITE (#DP05004) WHICH STATED THAT VW ISSUED A CSC TO INSTRUCT THEIR DEALERSHIPS TO REPLACE THE COIL PACKS IN THE VEHICLES AT NO COST, REGARDLESS OF THEIR PERFORMANCE. AS I DID NOT RECEIVE THIS INFORMATION FROM VW I SENT A LETTER TO VW ASKING THEM TO HONOR THE CSC AND COVER THE COSTS FOR THE REPAIRS TO MY VEHICLE. I SPOKE WITH CRAIG PETERS AND DON MORITZ, BOTH WITH VW AND THEY REFUSED TO HONOR THE CSC. THEY INFORMED ME THAT EVEN THOUGH THE PRESS RELEASE STATES THAT "ALL VW'S EQUIPPED WITH THE 2.8 LITER VR6" WERE AFFECTED, IT WAS IN FACT, AN ERROR AND ONLY CERTAIN VEHICLES WERE AFFECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149182February 1, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, EQUIPMENT
WINDSHIELD WIPER FAILURE 3 TIMES WITHIN ONE YEAR, WIPERS HAVE STOPPED WIRES HAVE BEEN REPLACED - MOTOR REPLACED HAS BEEN SAME ISSUE EACH TIME - MOTOR STILL WORKING - WIPERS NOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148844January 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I HAVE A 2001 VOLKSWAGEN (VW) JETTA . THE VIN IS[XXX]. VEHICLE HAS 54,953 MILES ON IT AND YESTERDAY I HAD TO HAVE THE SHIFT LOCK SOLENOID REPLACED. SOMETIMES AFTER DRIVING IF YOU WOULD TAKE THE VEHICLE OUT OF DRIVE AND PUT IT IN PARK OR ANOTHER GEAR IT WOULD GET STUCK IN THAT GEAR. I JUST WANTED TO LET YOU KNOW SINCE I FEEL THIS COULD POSSIBLY BE A MAJOR CONCERN.*AK UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148215January 20, 2006
ELECTRICAL SYSTEM:IGNITION
I AM THE SECOND OWNER OF A 2001 VW JETTA GLX VR6 WITH APPROXIMATELY 45K MILES. I PURCHASED THE CAR IN A PRIVATE SALE WITH 25K MILES. INITIALLY, WHEN I BOUGHT THE CAR IT WAS DIAGNOSED WITH A BAD COIL PACK, WHICH DID NOT BECOME PROBLEMATIC UNTIL APPROXIMATELY 2 MONTHS AGO. LAST WEEK, I TOOK THE CAR TO THE DEALER AND HAD A NEW COIL PACK INSTALLED FOR $836, WHICH INCLUDES A $99 DIAGNOSTIC FEE AND $560 FOR THE PART. DURING THE PAST WEEK, I HAVE HAD A CASE OPEN WITH VW CUSTOMER ADVOCACY REGARDING THE COIL PROBLEM AND YESTERDAY I RECEIVED THEIR RESPONSE. THEY HAVE STATED THAT MY VIN IS NOT PART OF THE WG COIL REPLACEMENT CAMPAIGN CONTRARY TO THE WORDING OF THEIR ORIGINAL PRESS RELEASE. PLEASE REFERENCE TSB 10005665. AS A RESULT OF THIS COIL PROBLEM, I HAVE HAD MY CATALYTIC CONVERTER REPLACED AT 25K MILES AND HAVE HAD EXPERIENCED AN ENGINE BACK FIRE ON THE HIGHWAY TWICE. AT THIS POINT, I HAVE PAID THE $836 TO RETRIEVE THE CAR FROM THE DEALER AND I HAVE POSSESSION OF THE FAULTY IGNITION COIL THAT WAS REMOVED FROM THE CAR. I HAVE ALSO ASKED VW CUSTOMER ADVOCACY TO SEND ME A WRITTEN RESPONSE TO MY CLAIM. I AM SURE I AM NOT THE ONLY 2001 JETTA VR6 OWNER WHO HAS HAD THIS PROBLEM, ONLY TO FIND THAT VW IS UNWILLING TO STAND BEHIND THEIR PROMISE TO REPLACE FAULTY COIL PACKS IN 2001-2003 VR6 ENGINE CARS. THE ORIGINAL CUSTOMER SERVICE ACTION WAS INTENDED TO PREEMPT THE ISSUING OF A FORMAL RECALL AND VW IS NOT HONORING WHAT THEY ORIGINALLY PROMISED IN HAVING ISSUED ONLY 15 TSB'S WITH A MUCH NARROWER SCOPE THAN ORIGINALLY INTENDED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147748January 13, 2006
ELECTRICAL SYSTEM
I HAVE A 2001 VW JETTA. IN THE PAST TWO YEARS I HAVE HAD TO REPLACE BOTH MY BRAKE LIGHTS 8 TIMES. INCLUDING MY HEADLIGHTS 3 TIMES. MY INTERIOR LIGHTS WORK AND THEN THEY DON'T. I KNOW I HAVE AN ELECTRICAL PROBLEM. I HAD THE CAR LOOKED AT ONCE BY THE DEALER AND THEY SAID I MUST HAVE BOUGHT A BAD BULB! YESTERDAY WAS THE 8TH TIME MY BRAKE LIGHT WENT OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145745December 20, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT: THE CONTACT STATED THERE IS A NHTSA RECALL CAMPAIGN ID # 04V096000 CONCERNING THE EXTERIOR LIGHTING: BRAKE LIGHT SWITCH. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145531December 17, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
OPENED DRIVERS DOOR AND THE LOWER OF THE TWO BOLTS ON THE LOWER DOOR SECURE HINGE SHEARED OFF. THE DOOR HAS NEVER BEEN REMOVED OR REPAIRED PREVIOUSLY. THE ONLY WAY THIS COULD HAVE HAPPENED IS IF THE BOLT WERE OVER TIGHTENED UPON INSTALLATION. THE VEHICLE IS PAST WARRANTY AND VW AMERICA WILL NOT PAY FOR THIS REPLACEMENT. THIS COULD BE A SERIOUS PROBLEM IF MORE BOLTS SHEAR BECAUSE OF IMPROPER TIGHTENING. WE BASE THE OVER TIGHTENING SUGGESTION ON THE OPINION OF THREE INDEPENDENT BODY REPAIR SHOPS, ONE OF WHICH SPECIALIZES IN VOLKSWAGEN REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145427December 16, 2005
POWER TRAIN:CLUTCH ASSEMBLY
THE CLUTCH OF MY 2001 JETTA (1.8 LITER TURBO MANUAL 5-SPEED) STARTED GOING OUT LAST JULY, WHEN THE CAR WAS NOT EVEN 4 YEARS OLD AND HAD ONLY 30K MILES. (I AM THE ORIGINAL OWNER.) IT IS GETTING WORSE. TWICE NOW I'VE TAKEN IT TO MY VW SERVICE DEALER ONLY TO BE MET BY BAFFLED STARES. THE VW MECHANICS THERE KEEP SAYING THAT THE CLUTCHES ON THESE CARS ARE FINE, AND THAT NOTHING IS WRONG WITH THE CAR. BUT TONIGHT I DID AN INTERNET SEARCH AND FOUND THAT THERE IS A TERRIBLE PATTERN OF BAD CLUTCHES ON THE JETTAS, ESPECIALLY THE 2001 1.8 TURBOS, WITH EXACTLY THESE SAME SYMPTOMS! HOW ABOUT A RECALL? IN THE MEANTIME, CAN YOU PLEASE HELP ME GET THEM TO DO SOMETHING ABOUT MY CAR? MY CHILD AND I I COULD HAVE BEEN KILLED WHEN THE CLUTCH FAILED THIS MORNING ON A CROWDED, FAST-MOVING FREEWAY! THANK YOU, CELESTE WISER, M.D. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144225December 2, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DT: CONTACT STATED VOLKSWAGEN, JETTA HAD DEFECT IN THE FRONT LIGHTS. A PLASTIC HOUSING BECAME AMBER, REDUCING THE BRIGHTENERS OF THE LIGHTS. THIS PROBLEM MADE NIGHT DRIVING DANGEROUS. THE CONTACT BOUGHT THE CAR BRAND NEW ,AND THE PROBLEM WAS CONTINUOUSLY GETTING WORST. THE POLICE PULLED HIM OVER ONCE. THEY VERIFIED THAT THE LIGHTS WORKED. THE POLICE RECOMMENDED THAT THE CONTACT REPAIR THE FRONT LIGHTS. *AK.....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144188December 1, 2005
ELECTRICAL SYSTEM:IGNITION
2001 VOLKSWAGEN JETTA VR6. IGNITION COIL FAILURE. MY WIFE WAS DRIVING AT 65 MPH IN THE FAST LANE OF THE FREEWAY - NEAR COMPLETE POWER FAILURE. JUST ENOUGH POWER TO STRUGGLE OVER TO THE HARD SHOULDER. VERY DANGEROUS SITUATION. FROM READING THE WEBSITE 'VW VORTEX' A FORUM SITE DEDICATED TO VW OWNERS, THIS IS A VERY COMMON PROBLEM WITH VARIOUS VW AND AUDI MODELS AND ONE WHICH COULD CAUSE (IF IT HASN'T ALREADY) A VERY SERIOUS ACCIDENT. THE CAR COST $1,200 TO REPAIR. MY WIFE'S NERVES WILL TAKE A LOT LONGER TO FIX!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144080November 30, 2005
SEATS
A 2001 VW JETTA HAS AN ISSUE WITH A METAL SPRING THAT IS PART OF THE FRONT PASSENGER SEAT. THE SPRING SEPARATES FROM THE MECHANISM THAT KEEPS THE SEAT FROM SLIDING FORWARD. THERE IS NO SPECIFIC REASON THE SPRING BECOMES LOOSE FROM THE CAR SEAT AND ONE WOULD NEVER KNOW IF THE SPRING IS NOT ATTACHED, IT COULD CAUSE MAJOR HARM TO THE DRIVER AND PASSENGER IN THE EVENT OF AN ACCIDENT. THE SEAT REMAINS LOCKED IN A POSITION, BUT IF THE CAR IS INVOLVED IN AN ACCIDENT, THE SEAT COULD SLIDE FORWARD, CAUSING INJURY. VW REFUSES TO COVER THE PART AS A SAFETY RECALL AND IS CHARGING HUNDREDS OF DOLLARS TO FIX THE PROBLEM. OTHER ISSUES ARE : CARS PLASTIC PART ARE GETTING BROKEN . IN MY CAR : GLOVE COMPARTMENT HANDLE IS BROKEN RIM FELL OFF FROM SUN ROOF . IT WOULD HAVE FALLEN ON ME OR PASSENGER AND CAUSED DISTRACTION TO DRIVER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143719November 27, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION COILS ON MY 2001 V6 VOLKSWAGEN JETTA FAILED. WHILE VOLKSWAGEN HAD ANNOUNCED A RECALL ON ALL V6 2001 JETTAS, MY CAR'S VIN WAS FOR SOME REASON NOT INCLUDED IN THE RECALL. I SPENT $845 FIXING THE PROBLEM AND SUBSEQUENTLY HAD TO CHANGE THE IGNITION WIRE SET - SOMETHING THAT WAS BROUGHT ON BY THE FAILURE OF THE COILS. THE CAR WAS VERY UNSTABLE AND I WAS VERY SCARED TO EVEN DRIVE IT UNTIL MY APPOINTMENT WITH THE AUTO MECHANIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142854November 16, 2005
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT
I HAVE A 2001 VOLKSWAGEN JETTA GLS VR6. IN APRIL OF 2003 I EXPERIENCED PROBLEMS WITH MY CAR WHERE ESPECIALLY IN WET CONDITIONS, THE CAR WOULD HESITATE AND MISFIRE THEN THE CHECK ENGINE LIGHT WOULD BLINK ON AND OFF. IT GOT TO THE POINT WHERE IT WAS DIFFICULT TO DRIVE BECAUSE IT WAS LOSING POWER. I TOOK IT TO THE DEALERSHIP AND THEY DIAGNOSED IT AS THE IGNITION COIL PACK WAS BAD. THEY EXPLAINED THAT THIS WAS AN EXPENSIVE PART AND THAT IT WOULD COST OVER $1300.00 TO REPAIR AND WAS NOT COVERED UNDER WARRANTY. I DID SOME RESEARCH AND FOUND THAT MANY SIMILAR VOLKSWAGENS WERE HAVING THE SAME PROBLEMS AND THE MANUFACTURER HAD A RECALL OUT ON THE COIL PACK. I CONTACTED VOLKSWAGEN AND THEY CLAIMED THAT MY ENGINE WAS NOT A PART OF THE RECALL BUT THAT THEY WOULD GIVE ME A COURTESY AND COVER THE COST OF THE REPAIRS. IN OCTOBER OF 2005 I BEGAN TO HAVE THE PROBLEM WITH MY CAR AGAIN. I BROUGHT IT BACK TO THE DEALERSHIP AND AGAIN THEY DIAGNOSED THAT MY IGNITION COIL PACK WAS BAD. I AGAIN DID RESEARCH AND READ SEVERAL ARTICLES ONLINE THAT VW WAS RECALLING THE COIL PACK FOR MY PARTICULAR MODEL. I CONTACTED VW AND THEY WOULD NOT DO ANYTHING ABOUT IT BECAUSE IN THEIR SYSTEM, MY CAR DIDN'T QUALIFY. I EXPLAINED THAT THERE HAS ONLY BEEN ABOUT 20,000 MILES PUT ON THE CAR SINCE THE LAST OCCURANCE AND TO NO AVAIL WOULD THEY HELP ME OUT. THEY SAY THAT BECAUSE OF THE AGE AND MILEAGE ON MY CAR THEY WOULD NOT DO ANOTHER COURTESY AND BECAUSE MY VIN NUMBER DOES NOT QUALIFY FOR THE COIL PACK RECALL, IT WILL NOT BE COVERED UNDER THE RECALL. I HAVE HAD SEVERAL OTHER FRIENDS WITH VW JETTAS THE SAME YEAR AS MINE AND THEY HAVE HAD THE SAME PROBLEM. WHY HASN'T VW LISTED MY CAR IN THE RECALL. HAVING THIS ISSUE TWICE IN THE SHORT LIFESPAN OF THE CAR SIGNALS THAT THERE IS A DEFAULT IN THE PART AND IT SHOULD BE TAKEN CARE OF BY THE MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142784November 15, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHT SWITCH (2001 VW JETTA GLS TDI) RESEARCHED ON INTERNET SAYS THERE IS A RECALL FOR THIS PART, BUT IS NOT IN EFFECT YET. DRIVING WITH BRAKE LIGHTS STUCK ON IS REALLY DANGEROUS AND SPEEDY RECALL FOR THIS ITEM IS ESSENTIAL. I HAVE TO REMOVE THE FUSE IN ORDER TO TURN OFF THE LIGHTS, AND SOON AS CAR IS TURNED ON THE LIGHTS STAY ON MAKING IT IMPOSSIBLE FOR OTHER DRIVERS TO KNOW WHEN I AM STEPPING ON THE BRAKES. COULD SERIOUSLY CAUSE MANY ACCIDENTS IN THE FUTURE FOR ALL VEHICLE OWNERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142565November 14, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER, WHO DIAGNOSED A PROBLEM WITH THE EMISSION CONTROL AND THE MASS AIR FLOW SENSOR. THE MASS AIR FLOW SENSOR WAS REPLACED. HOWEVER, A MONTH LATER THE SAME PROBLEM RECURRED. THE DEALER REPLACED THE MASS AIR FLOW SENSOR AGAIN. SINCE THE SECOND REPLACEMENT THERE HAVE BEEN NO FURTHER PROBLEMS. THIS REPAIR WAS NOT COVERED BY THE WARRANTY, AND THE CONTACT PAID OUT OF POCKET FOR THE REPAIRS. *AK UPDATED 11/29/2005 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140806October 26, 2005
ELECTRICAL SYSTEM:IGNITION
MY 2001 VW JETTA HAS BEEN IN THE VW SHOP 7 TIMES FOR FAILED COILS THEY FIX IT AND ABOUT 4 MONTHS LATER THE CHECK ENGINE LIGHT COMES ON AND THE ENGINE RUNS ROUGH. THEY ALWAYS SAY IF THE PART FAILS THEY WILL REPLACE FOR FREE, SEEMS EVERYTIME WE TAKE IT IN THEY CLAIM SOMETHING ELSE CAUSED IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141029October 20, 2005
SEATS, UNKNOWN OR OTHER
2001 JETTA VR6 DRIVER SEAT ROCKS BECAUSE OF BROKEN GEARS. *TS THE DEALER WOULD NOT REPAIR THE SEAT FREE OF CHARGE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE DEALER DETERMINED THAT THERE IS A BAD GEAR AND IT WILL COST OVER $700. TO REPAIR. THE CONSUMER CONSIDERS THIS A SAFETY ISSUE AND BELIEVES THIS MAY AFFECT THE PROPER OPERATION OF THE SIDE MOUNTED AIR BAGS. THE GLOVE COMPARTMENT ALSO BROKE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139142October 9, 2005
ENGINE AND ENGINE COOLING
WITHIN THE FIRST MONTH OF OWNING MY VW JETTA 1.8L TURBO, THE CHECK ENGINE LIGHT HAS BEEN ON AND OFF. EACH TIME THAT I TAKE IT IN TO HAVE THE PROBLEM DIAGNOSED SOMETHING IS REPAIRED, BUT IN A FEW DAYS THE LIGHT IS BACK ON AND THERE IS A NEW PROBLEM. I HAVE ALREADY HAD THOUSANDS OF DOLLARS OF WORK DONE ON THE CAR AND NOTHING SEEMS TO HELP THE PROBLEM. RECENTLY, THE CHECK ENGINE LIGHT HAS BEEN ON AND THE CAR WILL SHAKE VIOLENTLY FOR ABOUT 2 MINUTES UNTIL THE CAR IS WARMED UP. IF I TRY TO DRIVE THE CAR BEFORE THE SHAKING STOPS, IT BARELY MOVES EVEN IF COMPLETELY DEPRESSING THE ACCELERATOR, AND THE BRAKES SEEM TO LOCK UP, NEARLY HITTING OTHER CARS WHEN PARKED IN A PARKING LOT. WHEN THE CAR DOES WARM UP IT LURCHES FORWARD BUT THEN SEEMS TO RUN JUST FINE. I HAVE HAD THE RECALLED PROBLEMS FIXED AS WELL AS NUMEROUS OTHER REPAIRS, BUT I AM CONCERNED THAT THIS SAME PROBLEM KEEPS HAPPENING, AND THAT I HAVE SEEN THIS PROBLEM ON SEVERAL OTHER WEBSITES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138623October 5, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY WIFE OWNS A 2001 VOLKSWAGEN JETTA VR6 GLX. CURRENTLY IT HAS ABOUT 40,000 MILES ON IT. IN SEPTEMBER WE NOTICED THAT THE VEHICLE WAS NOT ACCELERATING PROPERLY. WHEN THE ENGINE IS COLD, THE CAR HESITATES AND FEELS AS IF IT IS ABOUT TO STALL. WHEN IT WARMS UP THE CAR WORKS PERFECTLY. WE TOOK IT TO THE VW DEALER LAST MONTH TO CORRECT THE PROBLEM AND PERFORM THE NEEDED SERVICE. THEY REPLACED THE BATTERY (WHICH WAS NEEDED) AND PERFORMED THE SERVICE, BUT DID NOT FIX OR ADDRESS THE STALLING ISSUE. THEIR THOUGHT WAS THAT THE STALLING WAS RELATED TO THE BATTERY. WHEN THE STALLING CONTINUED MY WIFE TOOK THE CAR TO A MIENEKE REPAIR SHOP. THEY RAN DIAGNOSTICS BUT WERE NOT ABLE TO IDENTIFY THE PROBLEM. THEY DID NOT CHARGE US AND SUGGESTED WE TAKE THE CAR BACK TO THE DEALER. ON OCTOBER 3, 2005 MY WIFE CALLED THE DEALER (DICK HANNAH AT THE VANCOUVER AUTOMALL) TO MAKE AN APPOINTMENT. THEY ASKED WHAT THE PROBLEM WAS, AND WHEN SHE MENTIONED THE STALLING THEY IMMEDIATELY KNEW THE PROBLEM. BEFORE MY WIFE COULD EXPLAIN WHAT THE PROBLEM WAS, THEY MENTIONED THAT THEY CONTINUOUSLY GET CALLS AT THE DEALERSHIP ABOUT THIS PROBLEM, IT ONLY OCCURS WHEN THE VEHICLE IS COLD, AND IT IS OCCURRING WITH SEVERAL OF THE VW MODELS. THEY WENT ON TO SAY THAT THEIR MANAGEMENT IS AWARE OF THE PROBLEM AND THERE CURRENTLY IS NO SOLUTION. WHAT THEY RECOMMEND IS THAT MY WIFE BUY A FUEL ADDITIVE AND SEE IF THAT HELPS. THEY HAVE NOTICED THAT AFTER ADDING IT TO A FEW TANKS OF GAS THE CARS SEEMS TO PERFORM BETTER, BUT THAT THE PROBLEM DOES NOT GO AWAY. VW THINKS IT IS A PROBLEM WITH THE VALVES, AND THAT IS A PROBLEM SPECIFIC TO THE FUEL USED IN THE NORTHWEST. THIS IS NOT AN ACCEPTABLE SOLUTION. WHEN MY WIFE IS ENTERING A ROADWAY I DO NOT WANT HER CAR TO STALL OR SLOW AND PUT HER IN A SITUATION WHERE HER SAFETY IS AT RISK. PLEASE DO SOMETHING BEFORE THERE ARE INJURIES. JOE BESSMAN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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