Volkswagen Jetta Complaints (1999)

349 consumer complaints on file.

#8008649April 25, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION COMPUTER SYSTEM AUTOMATICALLY THROWS INTO 3RD GEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761064April 23, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE MASS AIR FLOW SENSOR WENT OUT AFTER THEY REPLACED THE OXYGEN SENSOR AND THEY WANT $550.00 TO REPLACE THE SENSOR WHICH I BELIEVE IS THEIR PROBLEM THIS IS AN ONGOING PROBLEM WITH THE 1999 JETTA, AND I FEEL THEY SHOULD REPLACE IT AT NO COST A CAR THAT IS NOT EVEN 3 YEARS OLD SHOULD NOT NEED A NEW MASS AIR FLOW SENSOR. I AM VERY UNHAPPY WITH VW AND I WILL NEVER BUY ANOTHER OR RECOMMEND THEM TO ANYONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007613April 15, 2002
VEHICLE SPEED CONTROL
AT FIRST START VEHICLE ACCELERATED ON IT'S OWN. CONSUMER DOES NOT RECALL IF GEAR WAS STILL IN PARK OR IN DRIVE. CONSUMER APPLIED BRAKE HARD AND SHIFTED TO NEUTRAL. VEHICLE AT DEALERSHIP AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760481April 9, 2002
AIR BAGS:FRONTAL
I PURCHASED MY '99 JETTA NEW. AFTER APPRX 7 DAYS THE AIRBAG WARNING ILLUMINATED FOR NO REASON. I TOOK THE CAR BACK TO THE DEALER FOR SERVICE. THEY HAD A DIFFICULT TIME DIAGNOSING THE PROBLEM. THEY DID GET THE LIGHT TO GO OFF, BUT AFTER A WEEK IT ILLUMINATED AGAIN. I TOOK THE CAR BACK A SECOND TIME, AND THIS TIME THE KEPT IT FOR 2 WEEKS. THEY DECIDED IT WAS A SESOR, THEN CHANGED THEIR MINDS AND SAID IT WAS THE WIRING HARNESS. AFTER 2 WEEKS THEY TOLD ME IT WAS FIXED. SEVERAL MECHANICS WARNED ME AGAINST DRIVING IT WHEN THE AIRBAG LIGHT IS ON, CITING A POSSIBLE DEFECT. THE LIGHT STAYED OFF UNTILL ABOUT THE 20,000 MILE MARK. IT WENT ON AND I TOOK IT IN, THEY FIXED IT WITHOUT MUCH EXPLAINATION. NOW AT 54,000 IT IS ON AGAIN. I AM WORRIED ABOUT A POSSIBLE DEFECT WHICH MIGHT PREVENT MY AIRBAG FROM DEPLOYING IN CASE OF AN EMERGENCY. BEFORE NOW, IT WAS UNDER WARRANTY. THE ONLY COST WAS TIME AND EFFORT. NOW I MUST PAY TO HAVE IT DIAGNOSED, A RENTAL CAR AND TO ACTUALLY HAVE IT REPAIRED, ONCE AGAIN. I HAVE TALKED TO OTHERS THAT HAVE BEEN THROUGH THE SAME THING WITH LITTLE HELP FROM VOLKSWAGEN OR THE DEALER. I WAS HOPING TO GET THE WORD OUT THAT THERE MAY BE A POSSIBLE DEFECT WITH THE ELECTRICAL SENSOR, WIRE HARNESS OR THE AIRBAG ITSELF. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759952March 28, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW IN THE FRONT PASSENGER DOOR INTERMITENTLY ROLLS DOWN WHEN THE AUTOMATIC LOCKING OCCURS AT 9.5 MPH. THE SWITCH TO CONTROL THE WINDOW ON THE DRIVER'S SIDE HAS FAILED. WHEN THIS OCCURS THE ONLY WAY TO GET IT TO ROLL BACK UP IS TO GET OUT OF THE CAR AND ROLL IT UP BY TURNING THE KEY IN THE DOOR LOCK. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759829March 26, 2002
AIR BAGS
AIR BAG INDICATOR LIGHT ON DASBOARD BECAME ILLUMINATED. TOOK CAR TO DEALER WHO INFORMED ME THAT VW'S NEED SUPPLEMENTAL WIRING HARNESS INSTALLED IN STEERING COLUMN BECAUSE OF A PROBLEM WITH THE CONNECTION AS SHIPPPED FROM THE FACTORY. DEALER SAYS "MOST" VW NEW JETTAS HAVE THIS PROBLEM AND CHARGED $90 TO INSTALL NEW CONNECTOR. IF THIS IS TRUE SHOULDN'T VW HAVE TO RECALL BECAUSE IT IS A SAFETY SYSTEM? NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759683March 22, 2002
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
VACUUM LINE TO TURBO FAILED, CAUSING NEAR TOTAL LACK OF ACCELERATION -- ALMOST CAUSING AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004991March 5, 2002
VISIBILITY:GLASS, SIDE/REAR
BOTH DRIVER AND PASSENGER SIDE DOOR WINDOWS KEEP FALLING OFF THE TRACKS. DEALER NOTIFIED. *AK CONSUMER ADDS THAT THE WINDOW FELL INTO THE DOOR WHILE DRIVING, CAUSING THE DRIVER TO SHIFT ATTENTION WHILE DRIVING ALMOST HAVING AN ACCIDENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004624February 27, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING DRIVERS SIDE WINDOW FELL DOWN ONTO THE DOOR. DRIVER FEELS THIS IS UNSAFE WHEN DRIVING BECAUSE DRIVER LOSES CONSENTRATION OF THE ROAD. TOOK VEHICLE TO DEALER, AND THEY STATED THAT WINDOW REGULATOR HAD MALNFUNCTIONED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004637February 27, 2002
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNAL HANDLE BROKE , CAN'T USE TURN SIGNAL. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004640February 27, 2002
EXTERIOR LIGHTING
BRIGHT LIGHTS STAY ON. CONSUMER CANNOT ADJUST THEM. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757726February 4, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JUST BOUGHT THIS USED CAR AND AFTER USING THE WINDOW TWICE, THE REGULATOR BROKE. ACCORDING TO VOLKSWAGEN, THIS IS A REOCCURING PROBLEM AND THERE IS NOT PREVENTION AGAINST IT. I'M FROM WI AND CAN'T HAVE A BROKEN WINDOW IN THE MIDDLE OF WINTER. PLUS WHEN I CANNOT DO BUSINESS IN IL ANYMORE BECAUSE MY WINDOW DOESN'T WORK AND IT IS TOO COLD OUT TO BE DRIVING LIKE THAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757222January 23, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON FRIDAY NIGHT, AUGUST 3, MY WIFE WAS DRIVING THE CAR AND LOWERED THE WINDOW. WHEN SHE ATTEMPTED TO RAISE IT THERE WAS A CLUNK, AND THE WINDOW SLID DOWN INTO THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002327January 16, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE
ENGINE LIGHT WAS ON. DRIVER TOOK VEHICLE TO DEALER, AND THEY STATED THAT ENGINE VALVES AND HOSES NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755247December 3, 2001
UNKNOWN OR OTHER
WARNING THAT ENGINE NEEDS TO BE CHECKED HAS SHOWN UP ON DASHBOARD SINCE SUMMER OF 2000. WE HAVE TAKEN CAR IN TWO TIMES AND IS NOW DUE FOR ANOTHER SERVICE JOB, AND LIGHT TO ENGINE CHECK IS STILL ON FOR PAST SIX MONTHS. DEALER SIMPLY SHRUGS THEIR SHOULDERS. COST A FACTOR TO REPAIR? WE HAVE NO WAY OF KNOWING WHAT IS WRONG WITH THE CAR SINCE LAST SUMMER (NOW DECEMBER 2001) IF ADDITIONAL PROBLEMS, WE WOULD NOT KNOW FOR LIGHT IS CONTINUALLY ON. BOUGHT THIS CAR FOR MY DAUGHTER TO BE SAFE DRIVING. NO HELP FROM DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899728November 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT 12000 MILES ROTORS WERE WARPED AND GLAZED. THEN, 14000 MILES LATER PROBLEM REOCCURRED. DEALER DOES NOT WANT TO REPLACE ROTORS BECAUSE THIS IS REGULAR WEAR AND TEAR. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755025November 28, 2001
SEAT BELTS:FRONT:RETRACTOR
MIDDLE SEAT BELT WILL NOT RELEASE. AFTER LOWERING AND RAISING THE REAR SEAT THE SEAT BELT IS INOPERABLE BECAUSE IT WILL NOT RELEASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899348November 21, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING 55 MPH DRIVER'S POWER WINDOW FELL DOWN INTO DOOR PANEL. DEALER REPLACED THE MOTOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754475November 13, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS AN EXTREMELY DANGEROUS SITUATION AND THE VEHICLE SHOULD BE RECALLED. 2 FRONT WINDOWS JUST FALLING DOWN DURING DRIVING THE VEHICLE IS A HAZARD TO THE DRIVER, OTHER MOTORIST AND CHILD OCCUPANTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898386October 29, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
LOSS OF POWER WHILE ACCELERATING. VEHICLE TAKEN TO DEALER SHOP AND INFORMED THAT PROBLEM WAS DUE TO A FAULTY MASS AIR FLOW SENSOR. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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