Volkswagen ID.4 Complaints

991 consumer complaints on file.

#11510277March 6, 2023
UNKNOWN OR OTHER
The driver’s side door unlatches randomly and the door flew open on a turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510139March 4, 2023
ELECTRICAL SYSTEM
I was driving around 45 mph when several warning lights lit up on my dashboard at the same time, indicating an issue with the battery. The car slowly rolled to a stop, and I had no control of the vehicle. This was in the middle of traffic and very dangerous. There were no warnings or indications beforehand that would suggest there was an issue. This was completely out of the blue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509947March 2, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM
Second day after purchasing the new car, WHILE DRIVING the front passenger door just swung open. I thought it was not closed properly, but it kept happening again! I took it to the dealer and was informed that they are seeing multiple cars with the same issue. It is a huge safety issue and it seems that these electronic door handles cannot handle cold and keep malfunctioning. The car is at the dealer right now and VW does not have the parts to fix it or is afraid to address the issue. It's a new car, I drove it for a few days and it has been sitting at the dealer for TWO MONTHS without any resolution in sight! Please address the safety issue and ask VW to ensure it does not happen to others. On Facebook group, multiple people are affected. My dealer, Romeo of Kingston NY has multiple cars with electronic door handle issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509568February 28, 2023
LANE DEPARTURE: BLIND SPOT DETECTION
The blind spot warning on the right side has not worked since I purchased the vehicle in April 2021. I have taken it to two different VW dealers three times and they have failed to repair it. I consider this safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509516February 28, 2023
SERVICE BRAKES
When pressing on the brake pedal while while the car is using ACC and slowing down for traffic ahead the car lessons the amount of regenerative braking applied. This dangerous situation occurs whenever added breaking is needed for slowing traffic beyond what the car is automatically applying for ACC. The reduction in vehicle breaking when depressing the pedal makes a collision more likely, and makes the car feel like it's lurching forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509418February 27, 2023
ELECTRICAL SYSTEM, ENGINE
Brand new ID4 2023 with 800 miles goes into park and refuses to drive because this error message pops up, "unable to start please remove charging socket" the charger is not plugged in and I was just driving on the highway when this message first appeared. Then I come to a stop and that's when the car goes into park and refuses to drive in the middle of a busy 4 way intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509225February 27, 2023
UNKNOWN OR OTHER
My driver’s side door has had several odd behaviors. Initially, the door handle wouldn’t open the door when opening from the outside. This behavior is inconsistent. Sometimes the handle works from the outside, sometimes it doesn’t. After the behavior with the door handle started, I also had the door occasionally open itself while I was in the car. This tended to happen while stopped. It has happened once while I was driving slowly, repeatedly opening and closing the door to see if it wouldn’t stop opening itself (this one time the behavior was particularly stubborn). I door the car to the dealership when the door handle behavior started. They ordered a part and are supposed to get back to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509209February 26, 2023
EXTERIOR LIGHTING
There is a band or reduced brightness between the low beams and high beams leading to a worse lit section of the surroundings while drinving. This gap in light output appears to be a fault of the headlight design, unfortunately it is had to capture in a picture in the same way that it is apparent to the human eye.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509206February 26, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
While driving on the highway at night in good conditions there were suddenly a large number error warning messages stating that the ADAS functions were no longer working. On checking the codes after the drive it appears that there was a temporary camera module failure. After leaving the car sitting overnight it began working correctly again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509090February 25, 2023
ENGINE, POWER TRAIN
On long drives (1+ hour or more) my 2023 VW ID.4 Pro S (all electric) displays a "limited driving power" warning at random times, and the speed drops by half or more. This has happened on all long drives (5 separate days) and the car has been serviced by the dealer three times and they cannot find a solution. This is a significant safety risk as it often happens on the highway and I could get rear-ended if I cannot pull off the road in time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508670February 23, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 30 MPH, the vehicle stalled with several unknown warning lights illuminated. The contact stated the front driver’s side door latch opened independently. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508581February 22, 2023
ELECTRICAL SYSTEM
The driver side door no longer automatically unlocks from the outside of the car when pressed with fingers near door handle. Door can only be unlocked or locked with the key fob. While seated in the driver's seat with the door shut the door will make random clicking noises as if the door is confused if it should be locking or unlocking. This happens even while driving the car. The driver's side door has unlatched and flown open into traffic while at a stop sign. The driver instrument panel also reports several errors related to the driver assistance systems while operating the vehicle including one which 'dings' at every complete stop. I suspect the electronics are designed to throw these errors when it thinks the door is open while driving. The dealer was able to reproduce the problem and reported that the door handle needs to be replaced but is unable to get the part from VW and has no estimate as to when it will be available. The car is undrivable due to being unsafe and has been parked for over a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508255February 21, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
We’ve been leasing a Volkswagen EV car ID4. And after a recent software update, we got problems as in the following. Intermittently when coming to stop, The vehicle is difficult to stop and Pedal pressure seems low. When we experience concern, the accelerator does not seem to react in the same way. As a result, the car failed to stop at short of stop line. Volkswagen sent us a recall notice of High voltage sudden reset error what promote acceleration failure. But our car has not only acceleration but brake issues more than dozen times in 3weeks. We believe we are in very delicate and dangerous situation. But VW doesn’t provide a substitute vehicle, as Volkswagen view problems as vehicle to be still drivable. I strongly disagree with their view, since we will be in serious danger without secure brake and acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508250February 20, 2023
STRUCTURE:BODY
Rear passenger side door constantly locking and unlocking itself while vehicle is in motion and then opening itself while vehicle is in motion, going 30+ mph when it is supposed to be locked closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508211February 20, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
2/14/23, Longmont Colorado snow storm roads snowcovered. Vehicle in Traction mode, all wheel drive. Exiting an inclined parking lot cars rear end started sliding to left, gently accelerated to correct. Yellow caution lights illuminated for all systems. No advanced driver assistance systems were working. Car was extremely difficult to drive, braking was severely restricted as was acceleration and cornering . I believe the computer system was overloaded, “confused” and shut down. I honestly don’t believe that I could have controlled the vehicle had I been driving any Colorado mountain pass. Managed to drive approximately 3 miles to home, but it was a scary experience. Facebook groups for ID-4, reported that when the computer crashes, to stop car, exit, lock and step away at least 50 feet for 5 minutes to reset. Not practical in a mountain blizzard! It was quite a surprise, as we have taken to snow covered Fair Grounds parking lot to determine how the car accelerates, brakes and turns in snow. Did donuts and figure eights and the computer never freaked out. I was not able to photograph cockpit screen because of conditions. Once key 50 feet away for 5 minutes it reset, again not very practical during a snowstorm had I been on Vail pass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508161February 20, 2023
WHEELS
Sudden and complete tire blowout at 65 mph on rear driver side. Tires were verified to have correct pressure. Less than 11K miles on the vehicle which is perfectly maintained and garaged. Technician at the tire store indicated likely manufacturer's defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507961February 18, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving using adaptive cruise control and my car decelerating using the regenerative braking, applying the brakes turns off the regenerative braking leaving only the friction brakes to slow/stop the car. I have demonstrated this situation to a VW dealer technician, who has confirmed that another 2021 VW ID4 that was in the shop duplicated this behavior. I have experienced this behavior multiple times over the last year. Because one of the systems for decelerating the vehicle is not available during a potentially emergency situation, I believe this is a safety risk. No warning lights or messages are displayed when this occurs. This has not been reported to my insurance company or the police.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507779February 17, 2023
POWER TRAIN, ELECTRICAL SYSTEM
Upon entering the vehicle it is displayed that there is a 12V error and that the electrical system is malfunctioning. The vehicle cannot be put into gear. Exiting the vehicle and reentering the vehicle clears the error most of the time, making it seem like this error is false. One time though this error lasted for more than 30 minutes than went away. I drove the vehicle to the dealer and they confirmed the problem exists and do not know what is causing it. If this is a real error with the electrical drive train than exiting the vehicle should not clear it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507204February 14, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the 12V battery fault message was displayed. Additionally, the passenger's side rear door was inoperable. The vehicle was taken to the dealer; however, no failure was found. The vehicle was then taken to Emich Volkswagen of Boulder (2470 49th St, Boulder, CO 80301) where the 12V battery was replaced. The dealer determined that the passenger's side rear door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided no assistance. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506943February 13, 2023
POWER TRAIN
My vehicle did exactly what the recall is about, the electrical system went into a dumb mode and the care could not be used for a while. It eventually reset and is working. Took to dealer and they said that is was good to go, but want to make sure my VIN is on the recall fix when ready
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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