Volkswagen ID.4 Complaints

991 consumer complaints on file.

#11651105March 27, 2025
STRUCTURE
The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650939March 26, 2025
UNKNOWN OR OTHER
My door handles (all) were replaced per the last recall on the car. Even after the fix, the door handles only work some of the time. And, the locking mechanism is having problematic issues as well. I can assure you that the recall was was unsuccessful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650927March 26, 2025
Chest Clip, Buckle, Harness
We have found that the carseat belt is fraying at the base of the seat rendering this seat unusable as it would not keep our daughter safe in the event of an accident. We have attempted to work with the manufacturer on a resolution for this defect however they will not take responsibility and claim that it is due to 'external environmental factors' but cannot provide a single example of what would have caused this. It appears that the belt is rubbing on the seat base when in use which resulted in the fraying. We have taken excellent care of the seat, use it properly, have have had it inspected upon install by a CPS technician. This is a clear defect and would like Evenflo to honor their warranty and take action on this defect. A quick search found that other parents have experienced this exact issue which is concerning as Evenflo had been made aware of multiple families impacted and even more babies using an unsafe product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650899March 26, 2025
STRUCTURE, BACK OVER PREVENTION, EQUIPMENT
The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM). The contact stated that while the vehicle was parked at the dealer, the driver's and front passenger's doors became difficult to open or close. There were no warning lights illuminated. The contact stated that the recall repair was performed incorrectly due to the failure. The dealer was informed of the failure, and the vehicle was taken to be diagnosed. The dealer informed the contact that parts would be ordered. The vehicle was repaired; however, the repair was not done correctly. The contact contacted another dealer to schedule an appointment and informed the contactthat parts would be ordered. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,477. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650597March 25, 2025
STRUCTURE
The contact owns a 2023 Volkswagen ID.4. The contact received notification of the NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that the parts were not yet available. The dealer stated that parts were on backorder. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650455March 25, 2025
STRUCTURE, STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
See attached document for complaint. I am writing to you regarding the safety recall 57J9-Door Handles recall for My 2021 Volkswagen ID 4, VIN [XXX] . I have been receiving a notice regarding this recall for months and the VW dealers in my area are not able to repair this. Passengers get locked in the car and could not get out at times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650445March 25, 2025
STRUCTURE
The contact owns a 2022 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650425March 25, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I took the car to the Dealership for recalls (#1 Cochoran VW, Wexford, PA) on [XXX]. The dealership has not been able to complete the repair and the car has been at the dealership for almost three months. The dealership employees have been in contact with Volkswagen of America and with individuals in Germany but to no satisfaction. We have spent several hundred dollars on gasoline that we would not have spent as the car in question is an EV (VW ID-4 Model year 2022 with 31,000 miles. We are now fearful that the car will be returned to us in an unsafe condition and are even fearful to get NHTSA involved as the company may hurriedly return the vehicle to us without completing the "RECALL". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650244March 24, 2025
UNKNOWN OR OTHER
Still have a URGENT SAFTEY RECALL that VW states they still do not have the parts to fix.... Door Handles....It has been months since 9/04/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650013March 23, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While driving between 45-50 mph the internment cluster went out and the center console did a reboot. I could not see the odometer and the brake worked but the excoriator did not seem as responsive as it normally is. This issues has occurred 2 other times and was taken to VW for service. There has also been instances of the car lunging forward spontaneously usually in a drive through or close follow traffic conditions. The technician said we needed to record it happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649895March 22, 2025
ELECTRICAL SYSTEM
Both screens went black while I was driving. This is after the fix from the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649684March 21, 2025
UNKNOWN OR OTHER
Mechanical 'clunk' noise that comes from the rear of the car when accelerating or decelerating. This occurs predominately at a mild or above acceleration/deceleration. If the vehicle gradually moves the noise does not occur. The noise has gotten more frequent over time and has also become louder. First observed late 2024, and taken for initial dealership diagnoises and inspection early 2025. The dealership has replaced a harness cover but it remains unresolved. The dealership is continuing to investigate the cause as they are not aware what is creating the clunk. The car does not indicate any warning lights or have any error codes that are reported. It does appear to drive normally, however the concern of a mechincal clunk is concerning as there is no awareness of what part is creating the noise and if it is damaging other components or will lead to a catastrophic failure while driving. Videos of the noise are available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649441March 20, 2025
STRUCTURE, ELECTRICAL SYSTEM, BACK OVER PREVENTION
The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE), 23V040000 (ELECTRICAL SYSTEM), 25V120000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649104March 18, 2025
BACK OVER PREVENTION, POWER TRAIN, STRUCTURE
The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 25V120000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC), 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while driving 5 MPH, the vehicle stalled, with unknown warning lights illuminated. The vehicle was taken to the dealer however, the dealer was unable to diagnose the vehicle. On another occasion, the vehicle started to make a grinding sound and jerked abnormally. Additionally, the contact stated that on another occasion, after shifting into reverse, the display screen turned off unintendedly. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,544. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648975March 18, 2025
ELECTRICAL SYSTEM, POWER TRAIN, SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 25V120000 (Power Train, Service Brakes, Hydraulic), 24V344000 (Back Over Prevention, Equipment, Electrical System), and 24V651000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after shifting to park(P) on an incline, the hazard lights started flashing, and the indicator lights and horn were unintentionally activated. The contact reversed a little and shifted back into park(P), and the failure was self-corrected. The failure occurred again while parked in a parking lot with the vehicle unoccupied. The contact returned to the vehicle, and the failure was self-corrected. The dealer was contacted and informed the contact that the software update was unavailable under NHTSA Campaign Numbers: 25V120000 (Power Train, Service Brakes, Hydraulic) and 24V344000 (Back Over Prevention, Equipment, Electrical System). The dealer placed the contact on a waiting list for the repair under NHTSA Campaign Number: 24V651000 (Structure) for 5 months. The manufacturer was made aware of the issue. The failure mileage was approximately 12,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648571March 16, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
Some lights come on and off without buttons being pressed. Door click. Doesn’t consistently lock or unlock. Center console turns off with no notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648560March 16, 2025
UNKNOWN OR OTHER
My dealership, Westside VW in St. Louis Park, MN, has not completed my recalls in a reasonable amount of time. I scheduled an appointment two months ago to get this done and they canceled it the day before saying "they didn't have the parts." They said they'd call when the parts were in stock, approximately 1-2 weeks. That was 2 months ago and absolutely no communication from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646763March 6, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VEHICLE SPEED CONTROL
I was turning into a parking spot in front of the entry doors to a Sheetz convenience store. I was slowing down, and had gotten halfway into the space. All of a sudden, the car surged forward, went over the curb and hit the bollard in front of the parking space. It was hit with such force that the bollard bent and went under our car. My memory is that I was pressing on the brake very hard, once the acceleration started. My husband was in the car with me and can attest to all that I have stated. If that bollard had not been there, and stopped my car, I feel certain that my car would have crashed into the store, seriously injuring (or killing) us and those inside the store. We are planning to report the accident to Volkswagen, and to request that they test the "black box" inside the car, to see if they can find out what went wrong. I have spoken to someone in the Sheetz corporate office , and she told me that they have a video recording of the event. She said she observed my car entering the parking space very slowly, and that the car suddenly accelerated. She is planning to provide that video to State Farm Insurance, our insurance company. Unfortunately, I did not take pictures, myself, of the damage to the front of the car. But we will be requesting that the collision repair shop take pictures before the car gets dismantled for repair. We do not recall hearing any warning signals of the impending crash, and certainly did not experience any emergency braking. The airbags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11646381March 4, 2025
UNKNOWN OR OTHER
The interior driver side rear passenger door (left behind the driver) and window won't open. This appears to only affect the driver side passenger rear door. The inside passenger side rear (right side of the car) door handle works. Also, the exterior door handle for the driver side rear door opens the door so it's only the interior handle that doesn't work. This is dangerous because there's no way to open that door if you're sitting inside. I tried to open the window and the button also doesn't seem to work. This happens when the car is off or on at any speed or stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646127March 3, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
My car has experience Phantom braking 3 times. The automated braking system unexpectedly activated while I was driving out of my driveway and on to the street. There were no cars on the road when it happened. Another time it happened while I was backing out of my garage. It unexpectedly slammed the brakes. It is very scary when it happens because the body ricochets and it startles you and the car goes into park mode. The third time happened while I was driving in a crowded parking lot. I was moving like 5 miles an hour very slowly and it activated the automated braking system, there was a car behind me and I almost got rear ended. I just hope it doesn’t happen to me while I am driving on the freeway. I will be a very dangerous outcome.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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