Volkswagen GTI Complaints

1,407 consumer complaints on file.

#762604June 3, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VEHICLE FUSE CARD CONTAINS 44 PICTURE SYMBOLS WITH NO WORDS, A FEW SYMBOLS BEING OBVIOUS (HORN, SIGNALS), MOST SYMBOLS BEING INDECIPHERABLE (5 IDENTICAL ENGINE BLOCKS WITH A LIGHTENING BOLT; 11 IDENTICAL SYMBOLS WHICH MAY BE SEATBELTS, BOOKS OR TOILET PAPER; AND BRAKE SHOES WITH A TURBINE INSIDE). THE OWNER'S MANUAL ENCOURAGES YOU TO CARRY EXTRA FUSES, USE THE HANDY FUSE REMOVAL TOOL INSTALLED IN THE FUSE BOX COVER, AND REFERS YOU TO THE FUSE CARD FOR IDENTIFICATION OF CIRCUITS. WHEN MY CRUISE CONTROL FAILED, I WAS UNABLE TO DETERMINE IF A FUSE MIGHT BE INVOLVED. HAD A BLOWN FUSE AFFECTED THE ENGINE OR LIGHTS OR OTHER SAFETY SYSTEM, I WOULD HAVE BEEN UNABLE TO CORRECT THE PROBLEM. VOLKSWAGEN'S CUSTOMER SERVICE LINE INFORMED ME THAT NO ADDITIONAL INFORMATION WAS AVAILABLE (IN ANY LANGUAGE) THAT WOULD INTERPRET THE FUSE CARD SYMBOLS. MY DEALER WAS FAMILIAR WITH THE PROBLEM, BUT COULD PROVIDE NO ADDITIONAL INFORMATION. I BELIEVE THIS REPRESENTS A SIGNIFICANT, EASILY CORRECTABLE DEFECT, WHICH COULD PREVENT THE OWNER FROM RESTORING OPERATION OF CRITICAL VEHICLE SYSTEMS IN THE EVENT OF A FAILURE. I WOULD BE HAPPY TO PROVIDE A COPY OF THE FUSE CARD UPON YOUR REQUEST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762607June 3, 2002
AIR BAGS
DUE TO THE "AIRBAG" SYMBOLS DISPLAYED ON THE A- AND B-PILLARS OF MY CAR, I AND MY DEALER ASSUMED THAT CURTAIN AIRBAGS WERE INSTALLED. THE MONRONEY STICKER LISTED ONLY FRONT AND SIDE AIRBAGS. VOLKSWAGEN CUSTOMER SERVICE INFORMED ME THAT CURTAIN AIRBAGS WERE A RUNNING CHANGE DURING THE MODEL YEAR AND THAT MY VEHICLE DID NOT HAVE CURTAIN AIRBAGS BASED ON ITS DATE OF MANUFACTURE, DESPITE THE "AIRBAG" SYMBOLS INDICATING THAT CURTAIN AIRBAGS WERE INSTALLED (CURTAIN AIRBAG INSTALLATION BEGAN IN MARCH, 2001, WHILE MY VEHICLE WAS ASSEMBLED IN FEBRUARY, 2001). THE VW CUSTOMER SERVICE OPERATOR WAS UNCONCERNED AND SUGGESTED THAT I CONTACT MY LOCAL DEALER IF I WAS DISSATISFIED. MY LOCAL DEALER SUBSEQUENTLY "CONFIRMED" THE INSTALLATION OF CURTAIN AIRBAGS THROUGH THE VEHICLE COMPUTER DIAGNOSTIC SYSTEM. WHILE I HAVE CHOSEN TO RELY ON MY LOCAL DEALER'S INFORMATION RATHER THAN INFORMATION PROVIDED BY VOLKSWAGEN'S CORPORATE CUSTOMER SERVICE AND THE MONRONEY STICKER, I AM TROUBLED BY VOLKSWAGEN'S INEPTITUDE AND LACK OF CONCERN IN PROVIDING INFORMATION ON A CRITICAL SAFETY SYSTEM. MOST TROUBLING, VOLKSWAGEN CUSTOMER SERVICE WAS UNCONCERNED THAT THE VEHICLE INTERIOR TRIM BADGING INDICATED INSTALLATION OF CURTAIN AIRBAGS WHERE THEIR RECORDS SHOWED THAT NONE WERE INSTALLED. OF LESSER CONCERN TO ME IS THAT THE MONRONEY STICKER OMITTED AN IMPORTANT SAFETY FEATURE. AT LEAST I THINK IT DID. IF I'M EVER UNFORTUNATE ENOUGH TO RESOLVE THE DEBATE BETWEEN MY LOCAL DEALER AND VOLKSWAGEN EXPERIMENTALLY AND FIND THAT NO CURTAIN AIRBAGS ARE IN FACT INSTALLED IN MY CAR, I OR MY HEIRS WILL BE CONTACTING YOU AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762418May 29, 2002
AIR BAGS:SIDE/WINDOW, ELECTRICAL SYSTEM:IGNITION
I WAS DRIVING MY COMPANY CAR (GOLF GTI 1.8T - MI LICENSE VVD 493) ALONG 86TH STREET IN INDIANAPOLIS, IN ON SATURDAY 25TH MAY 2002 WITH MR DARIO ROSSI (SALES MANAGER OF MAGNETI MARELLI MOTORSPORTS) SITTING IN THE PASSENGER SEAT; WHEN CROSSING DITCH RD AT ABOUT 20 MPH I HIT A POTHOLE THAT WAS NOT SIGNALED WITH THE RIGHT FRONT WHEEL AND THE TWO SIDE AIRBAGS ON THE PASSENGER'S SIDE WENT OFF (FROM THE PASSENGER SEAT AND FROM THE ROOF), HITTING MR.ROSSI. ALSO THE IGNITION CUT OFF AND SHUT DOWN THE ENGINE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10009356May 23, 2002
ENGINE AND ENGINE COOLING:ENGINE
THE CAR STALLED REPEATEDLY WHILE BEING DRIVEN. IT ALSO STALLS OUT AT HIGHWAY SPEEDS WHICH CAN BE DANGEROUS. THE DEALERSHIP HAS YET TO DETERMINE THE CAUSE. THE VEHICLE IS UNSAFE TO DRIVE. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***762226
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762000May 17, 2002
VEHICLE SPEED CONTROL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CRUISE CONTROL WORKED INTERMITTENTLY AND FAILED FAILED COMPLETELY. POWER WINDOWS OFTEN GOT STUCK AT THE DOWN POSITION AND FINALLY NO LONGER WORK AT ALL. YOUR FORM ENTERS INFORMATION ABOUT THE CRUISE CONTROL IN THE IMPROPER LOCATION, THERE WERE NO INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761800May 12, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR FAILED, WINDOW DROPPED IN DOOR PANEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760967April 20, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A MOAN CAME FROM THE FLOOR BEHIND THE PEDALS AND A SMALL VIBRATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008788April 16, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATOR HAS FAILED TWICE ON EACH THE DRIVER AND PASSENGER SIDE WINDOW. THE WINDOW REGULATORS HAVE BEEN REPLACED, BUT THE PROBLEM PERSISTS. I AM AWARE THAT OTHER POST 99.5 VW'S SUFFER FROM THE PROBLEM YET NO RECALL HAS BEEN DONE BY VOLKSWAGEN. *TS ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS****760763
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760479April 9, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING I ENCOUNTERED AN UNEVEN SPOT IN THE ROAD ( LIKE A POTHOLE) AND THE AIRBAGS ON THE RIGHT SIDE OF THE CAR ( SIDE AIRBAG AND SIDE CURTAIN) DEPLOYED. THE PROBLEM IS THAT IT WAS NOT A SIGNIFICANT IMPACT TO THE CAR. THERE IS NO DAMAGE TO THE CAR OTHER THAN THE AIRBAGS NOW REQUIRING REPLACEMENT. EVEN THE ALAIGNMENT SEEMS FINE ALTHOUGH THE DEALER IS CHECKING IT OUT TO BE SURE. I BELIEVE THE AIRBAG SENSOR WAS DEFECTIVE (TOO SENSITIVE) AND SHOULD NOT HAVE DEPLOYED THE AIRBAG. WHEN THE AIRBAGS ARE DEPLOYED (FOR NO APPARENT GOOD REASON) IT IS OBVIOUSLY DISTRACTING TO THE DRIVER AND CAN CREATE A DANGEROUS SITUATION. FOR ME IT WAS DOWNRIGHT SCARY. I THOUGHT SOMEONE SHOT AT THE CAR. THE DEALER SEEMS PERPLEXED AS TO WHY THE BAGS WOULD HAVE DEPLOYED WITHOUT AN IMPACT SIGNIFICANT ENOUGH TO DAMAGE THE CAR. NOW, EVEN THOUGH I DIDN'T WRECK THE CAR, I AND MY INSURANCE COMPANY ARE LEFT WITH THE COST OF REPAIRS ON A COMPONENT THAT I BELIEVE WAS DEFECTIVE AND CAUSED THIS WHOLE MESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002382January 17, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION, STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING IS HAVING PROBLEMS. WHEN TRYING TO CHANGE GEARS ON A TURN, VEHICLE LOCKS UP. HAD NO CONTROL OF VEHICLE AND IT RAN OFF THE ROAD. CONTACTED DEALER.*AK CONSUMER ALSO STATES THAT VEHICLE PULLS SHARPLY. *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#756414January 4, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVERS SIDE WINDOW REGULATOR FAILED. WINDOW WAS STUCK DOWN. OXYGEN SENSOR FAILED THE NEXT DAY. THE DEALER CLAIMS THIS AFFECTS EVERY VW. WHY DON'T THEY FIX THEM. NOW I'M OUT OF WARRANTY AND I'M SURE MY OTHER WINDOW REGULATOR AND OXYGEN SENSOR WILL BE GOING BAD ANY DAY NOW. VW SHOULD BE ACCOUNTABLE FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900611December 10, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS
DURING OPERATION OF VEHICLE ENGINE WILL LOSE POWER AND HEADLIGHTS WILL FAIL AT NIGHT. DEALERSHIP HAS EXAMINED VEHICLE, AND REPLACED IGNITION SWITCH APPROXIMATELY FIVE TIMES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755195December 2, 2001
ELECTRICAL SYSTEM:IGNITION, VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM
ELECTICALCOMPONENTS KEEP GOING, NOW SUN ROOF WON'T CLOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899498November 27, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE AND PASSENGER'S SIDE POWER WINDOW REGULATOR MECHANISM IS DEFECTIVE WHICH CAUSES WINDOWS TO ROLL UP SLOWLY AND A COME OF THE TRACK. DEALER HAS BEEN CONTATCED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754796November 22, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE EXPERIENCED FOUR WINDOW REGULATOR FAILURES IN TWO YEARS. I AM CONCERNED THAT THIS PROBLEM IS NOT BEING PROPERLY ADDRESSED. I RECOMMEND AN ACTION BE INITIATED TO FORCE VOLKSWAGEN TO RECALL ALL DEFECTIVE WINDOW REGULATORS. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754417November 12, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS THE SECOND TIME THAT MY PASSENGER WINDOW HAS FALLEN INTO THE DOOR. PLEASE COULD YOU PUT PRESSURE TO BEAR ON VOLKSWAGEN TO RECTIFY THIS ANNOYING AND POTENTIALLY DANGEROUS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753763October 27, 2001
STRUCTURE:BODY:DOOR
THE DRIVERS SIDE DOOR LOCK ASSEMBLY WHICH CONNECTS TO THE AIR SYSTEM CONTINUES TO BREAK, I'VE REPLACED THIS THREE TIMES, EVEN WITH THEIR BEEFED UP REPLACEMENT PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753658October 25, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THIS IS A KNOW PART FAILURE FOR ALL 1999.5-2001 VOLKSWAGENS. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753659October 25, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS ARE A KNOWN PROBLEM AND VOLKSWAGEN OF AMERICA WILL NOT ISSUE A RECALL.I'VE HAD 2 FAIL ON ME WITH IN A YEARS TIME. I NOW FEAR THE WINDOW WILL NOT ROLL BACK UP WHENEVER I ROLL MY WINDOWS DOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748661July 18, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MASS AIR SENSOR FAILED WITHOUT WARNING, CAUSING CAR TO LURCH UNCONTROLLABLY - DEALER IN KEENE, NH STATED THE MAF IS NOT COVERED BY POWERTRAIN WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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