Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11091608May 3, 2018
AIR BAGS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN GTI. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT ALSO STATED THAT THE BULB FROM THE HEADLIGHT SOCKET DETACHED WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD. IN ADDITION, THE CONTACT STATED THAT THE FOG LIGHTS FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091666May 3, 2018
FUEL/PROPULSION SYSTEM
I HAD MY CAR'S SUCTION PUMP REPLACED WHEN IT WAS RECALLED. AS FAR AS I KNOW, IT COULD DAMAGE THE CHARCOAL CANISTER FILTER DUE TO FUEL ACCUMULATION. SEVERAL MONTHS AFTER SUCTION PUMP WAS REPLACED, I HAD A CHECK ENGINE LIGHT WHICH TURNED OUT TO BE A LEAKING CHARCOAL CANISTER. TRIED ASKING FOR A REFUND FROM VW BUT THEY SAID THEY CAN'T GIVE ME A REFUND AS THE RECALL WAS ALREADY CLOSED. I'M UNDER THE ASSUMPTION THAT THE CHARCOAL CANISTER HAS BEEN DAMAGED BY THE FAULTY SUCTION PUMP BEFORE IT WAS REPLACED AND IT TOOK SEVERAL MONTHS BEFORE IT REALLY BROKE DOWN. THING IS, I NEVER KNEW HOW THE RECALL WILL AFFECT MY CAR UNTIL I READ HOW THE THING WORKS IN CREDIT KARMA APP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090216April 26, 2018
AIR BAGS, ELECTRICAL SYSTEM
THE CLOCKSPRING BROKE, I HAVE AN AIRBAG ERROR LIGHT ON AND NONE OF THE STEERING WHEEL FUNCTIONS WORK INCLUDING THE HORN. MANY OF THE 2015 VW VEHICLES HAVE BEEN RECALLED BUT THE GTI IS NOT APART OF THE RECALL.. THE DEALERSHIP CONFIRMED IT'S THE CLOCKSPRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090192April 25, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088908April 18, 2018
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. UPON STARTING THE VEHICLE AND WHILE DRIVING, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL CLOCK SPRING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE WARRANTY REPAIRS FOR GENERAL FAILURES EXPIRED AT 36,000 MILES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084922April 13, 2018
UNKNOWN OR OTHER
DRIVING MY CAR FOR A WHILE, I START NOTICING THE SMELL OF BURNED RUBBER FROM THE ENGINE AND WHEN IS COOLING DOWN AND I DO NOT KNOW WHAT THE PROBLEM IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083347April 4, 2018
ENGINE
CAR OVERHEATED AND BROKE DOWN ON ROUTE 95 IN VIRGINIA DUE TO A DEFECTIVE WATER PUMP. THIS IS THE THIRD WATER PUMP IN LESS THAN 3 YEARS AND 6332 MILES THAT HAS GONE BAD IN THIS VEHICLE. THE CURRENTLY HAS 28314 MILES. THE FIRST WATER PUMP FAILED 11-20-15 WITH 21982 MILES. THE SECOND PUMP FAILED 2-27-16 WITH 22767 MILES. THE THIRD PUMP FAILED 3-27-18 WITH 28314 MILES. THERE IS NO REASON FOR WATER PUMP FAILURES THIS FREQUENTLY. ALL SERVICE WAS DONE AT VOLKSWAGEN OF FREDERICKSBURG 540-898-1600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081932March 28, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
CRUISE CONTROL & DISENGAGING FROM THE CRUISE CONTROL BY APPLYING THE BRAKE PEDAL. ON TUESDAY, MARCH 27TH, 2018 I WAS DRIVING SOUTH ON I-15 COMING FROM MESQUITE, NEVADA AND HEADED BACK INTO THE LAS VEGAS VALLEY. AS I PASSED THE EXIT TO TAKE THE GREAT BASIN HIGHWAY WEST TOWARDS THE TOWN OF PIOCHE, NEVADA THERE WAS A LONG SEMI TRUCK IN THE #2 LANE AND I WAS IN THE #1 LANE ON THIS TWO LANE HIGHWAY. THE SEMI TRUCK MADE A LANE CHANGE INTO MY LANE BECAUSE HE WANTED TO GET AROUND THE VEHICLE IN FRONT OF HIM, AFTER THE TRUCK CAME INTO MY LANE I HAD TO ADJUST MY SPEED. AT THAT MOMENT, I HAD MY CRUISE CONTROL ON DOING 77 MPH, I APPLIED MY BRAKE PEDAL TO DECREASE MY FOLLOWING DISTANCE NOW THAT THE TRUCK WAS IN FRONT OF ME. AS I APPLIED THE BRAKE PEDAL, THE VEHICLE WASN'T BRAKING AND STARTED TO GO FASTER TOWARDS THE BOTTOM BUMPER OF THE TRUCK. I COULDN'T STOP MY VEHICLE OR MAKE IT SLOW DOWN AND EVENTUALLY ENDED UP RUNNING INTO THE BACK BUMPER OF THE TRUCK. DEBRIS FROM THE IMPACT STARTED FLYING ALL OVER THE ROADWAY AND THEN MY ENGINE HOOD FLEW BACKWARDS AND INTO MY FRONT WINDSHIELD. I THEN TRIED TO SAFELY PULL MY VEHICLE OVER TO THE RIGHT AND ONTO THE SHOULDER . THE ENGINE HOOD CAME BACK FURTHER AND WAS RESTING AGAINST THE FRONT WINDSHIELD WHERE MY VISION WAS TOTALLY BLOCKED. PRIOR TO THAT I SAW THE DRIVER OF THE SEMI MOVING ONTO THE RIGHT SHOULDER, BUT WHEN THE ENGINE HOOD WAS FIRMLY AGAINST THE WINDSHIELD I JUST STOPPED ROLLING FORWARD FOR THE FEAR OF RUNNING INTO THE BACK OF THE TRUCK AGAIN BECAUSE I COULDN'T SEE IF AND WHERE EXACTLY HE STOPPED. IMMEDIATELY AFTER I CAME TO A FULL STOP, I HAD MY PASSENGER MAKE A CALL TO THE NEVADA HIGHWAY PATROL AND GIVE OUR LOCATION AND THE DETAILS OF WHAT OCCURRED. LUCKILY WE WERE SAFE AND ALIVE, ALTHOUGH A BIT SHAKEN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11081562March 27, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
I RESEARCHED MY VIN WHEN I PURCHASED THE VEHICLE AND FOUND AN INCOMPLETE SAFETY RECALL ON THE ABS MODULE. THAT RECALL NUMBER IS 16V913. BEFORE I COULD TAKE THE VEHICLE TO THE SCHEDULED APPOINTMENT THE ABS MODULE FAILED. THE VOLKSWAGEN DEALER IN TACOMA, WASHINGTON CHARGED ME A DIAGNOSTIC FEE BECAUSE THE MODULE FAILED COMMUNICATION, IN WHICH THEY FOUND THE MODULE DID INDEED FAIL, BUT THEY WOULD NOT REPLACE IT BECAUSE THEY CLAIM IT WASN'T COVERED UNDER THE WARRANTY OR THE RECALL. THEY SUBMITTED A SECONDARY CLAIM TO VW OF AMERICA TO TRY TO HAVE THEM APPROVE THE CLAIM WHICH WAS ALSO DENIED. I AM REACHING OUT TO HOPEFULLY GET HELP WITH GETTING MY VEHICLE FIXED AND ONCE AGAIN SAFE TO DRIVE. ATTACHED WILL BE A COPY OF THE INVOICE FROM THE DEALER AND THEIR FINDINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081088March 23, 2018
ELECTRICAL SYSTEM
THE FUSE BOX MELTED. THIS WAS CAUSED BY A TERMINAL OR A FUSE OVER HEATING. THIS CAUSED AN OUTAGE FOR ALL THE RIGHT-SIDE LAMPS OF THE VEHICLE AND SOME LAMPS ON THE LEFT-SIDE. THE LAMP ERROR WAS REPORTED BY THE VEHICLES MULTIFUNCTION DISPLAY. THE CAR WAS RUNNING FINE IN THE MORNING AND EXPERIENCED THIS FAILURE AFTER STARTING UP THE VEHICLE AT NOON. I RESTARTED THE VEHICLE OVER AND OVER TRYING TO CLEAR THE ERROR. THE BULBS IN QUESTION APPEARED TO BE FINE. I DROVE THE VEHICLE STRAIGHT OVER TO THE VW DEALERSHIP FOR SERVICE. LATER, THE DEALERSHIP CONFIRMED THE FUSE BOX HAD MELTED AFTER I RESEARCHED AND DISCOVERED SIMILAR OCCURRENCES WITH OTHER VW MODELS. THE COST OF REPAIR WAS $377.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076794March 8, 2018
ENGINE
VEHICLE HAS 140,455 MILES ON IT AND WAS WELL MAINTAINED. AT APPROXIMATELY 15 MPH HEARD LOUD SOUND AND HAD TOTAL ENGINE FAILURE. CAR WAS TOWED TO A VOLKSWAGEN SPECIALIST AND SAID THAT THE TIMING CHAIN THREW DUE TO THE TIMING CHAIN TENSIONER, A COMMON PROBLEM FOR THE 2.0 TSI ENGINES FROM 2008-2012. MINIMUM FOR REPAIR WOULD BE $4,000 DUE TO BENT VALVES; MAXIMUM WILL BE ENGINE REPLACEMENT (~$9,000). GIVEN CAR'S AGE AND VALUE, NEITHER OPTIONS ARE WORTH FIXING AND I WILL HAVE TO SELL CAR FOR PARTS. AFTER RESEARCHING ONLINE, THE TIMING CHAIN TENSIONER FAILURE IS A COMMON ISSUE WITH 2.0 TSI ENGINES YET VOLKSWAGEN DID NOT ISSUE A RECALL RELATED TO THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075140February 26, 2018
VISIBILITY/WIPER
I WAS DRIVING MY 2017 GTI ON A CITY STREET IN RENTON, WA, AT 35MPH HEADING EAST ON S 180TH STREET. THERE WERE NO OTHER VEHICLES ON THE ROAD NEAR ME. AS I AM DRIVING, I HEAR A LOUD BANG AND LOOK UP TO SEE MY SUNROOF COMPLETELY SHATTERED. AS THE SUNROOF SHATTERED, SMALL PIECES OF GLASS CONTINUED TO FALL INSIDE THE VEHICLE, WHICH LANDED ON MY HEAD, SHOULDERS AND ANY EXPOSED AREAS OF MY BODY. HAD I NOT HAD A BILL ON MY HAT, THE PIECES OF GLASS COULD HAVE ENTERED MY EYE. I PULLED OVER TO THE SIDE OF THE ROAD TO INSPECT THE SUNROOF AND THE SHATTERED PIECES WERE ALL INTACT IN THEIR ORIGINAL LOCATION AND THERE WAS NO SIGNS OF OUTSIDE INFLUENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074577February 23, 2018
SERVICE BRAKES
THE VEHICLE WAS ON A HIGHWAY AND STARTED BEEPING WITH WARNING LIGHT THAT SAID "BRAKES SERVICE NOW" AND BOTH BRAKE AND ABS LIGHTS WERE ON. I TOOK IT TO SHOULDER TO CHECK. THE CAR HAD ONLY 33000 MILES ON IT. THE BRAKES SEEMED TO BE OKAY THOUGH. TOOK IT TO THE DEALER WHO UPON INSPECTION SAID THE ABS CONTROL UNIT IS FAULTY AND NEEDS REPLACING. HE QUOTED 3300 FOR THE REPAIR. UPON CHECKING, HE SAID THE IT FAILED NOT BECAUSE OF ANY USER ERROR, AND THE CONTROL UNIT SHOULD LAST A LONG TIME. LOOKS LIKE THERE WERE RECALLS FOR VW CAR FROM 2008-2009 FOR A SIMILAR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074076February 21, 2018
FUEL/PROPULSION SYSTEM
I'VE STARTED TO NOTICE THAT AFTER DRIVING MY CAR AND USING THE DSG SHIFTER OR SPORT MODE, MY CAR WILL NOT START BACK UP FOR A WHILE AFTER PARKED. SEEMS ONLY TO HAPPEN AFTER WARM ENGINE. I WILL START THE CAR AND THEN IT WILL SPUTTER BEFORE THE ENGINE SHUTS OFF. AFTER ABOUT AN HOUR OR MAYBE LONGER, I AM ABLE TO CRANK IT AND DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073575February 19, 2018
ENGINE
HAVE A GTI WHERE THERE IS A KNOWN ISSUE WITH THE TIMING CHAIN TENSIONER FAILING. VW RECOMMENDS REPLACEMENT OF THESE PARTS WHICH COST OVER $1300. THERE IS A SERVICE BULLETIN FOR THIS ISSUE. AND OF COURSE VW KNOWING THIS WAS A PROBLEM CHANGED THE DESIGN IN NEWER CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072991February 14, 2018
ENGINE
2.0 T USE OF EXCESSIVE OIL BETWEEN OIL CHANGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072031February 10, 2018
AIR BAGS
RANDOM POP OUT FROM TIME TO TIME WHEN DRIVING, AND IT STAY ON NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071547February 7, 2018
ENGINE
ON 12/20/2017, ENGINE FAILED @ 18050 MILES AND CAUSED INSTANTANEOUS LOSS OF POWER IN TRAFFIC. ENGINE FAILED DIRECTLY OFF LAKESHORE DRIVE IN CHICAGO, WHICH HAS NO SHOULDER. A STRONG SMELL OF BURNING PLASTIC AND RUBBER WAS EMANATING FROM THE ENGINE COMPARTMENT AFTER THE BREAKDOWN. VEHICLE WAS TOWED INTO DEALERSHIP AND REPAIR TOOK 40 DAYS, AS ENGINEERS IN GERMANY HAD TO BE CONSULTED ON THE PROPER REPAIR METHOD. SERVICE ADVISOR INFORMED ME HE WAS "SURPRISED THEY DIDN'T PUT A NEW ENGINE INTO THE VEHICLE". UPON THE VEHICLES RETURN TO US, ON THREE SEPARATE OCCASIONS THE VEHICLE REVS DROPPED SUDDENLY AND WE EXPERIENCE A SEVERE DROP IN ENGINE POWER FOR 2-3 SECONDS, ONCE WHILE TURNING AND TRAFFIC WAS HEADING TOWARDS OUR CAR. VEHICLE WAS RETURNED TO DEALER FOR FURTHER REPAIR BUT NO ISSUES WERE FOUND AND WE WERE ASKED TO TRY TO GET VIDEO RECORDINGS OF THE ISSUE. TO DATE THE VEHICLE HAS BEEN OUT OF SERVICE FOR 45 DAYS, AND THE ISSUE ALMOST RESULTED IN CAUSING AN ACCIDENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11066463February 1, 2018
ENGINE
VEHICLE WAS PURCHASED FROM A VOLKSWAGEN DEALER WITH 61557 MILES AND MAINTAINED THROUGH SERVICE AT DEALERSHIP INCLUDING REGULAR OIL CHANGES. LESS THAN TWO YEARS LATER, AT ROUGHLY 106,000 MILES THE TIMING CHAIN TENSIONER FAILED RANDOMLY WHILE DRIVING RESULTING IN VALVE DAMAGE AND ULTIMATELY FULL ENGINE FAILURE. VEHICLE WAS COMING OUT OF A TURN AT APPROXIMATELY 24 MPH, SAFELY IN 3RD GEAR, AND FAILED ABOUT 2 SECONDS AFTER THROTTLE WAS APPLIED. NO POSSIBLE WARNING FROM VW OR THEIR SERVICE TECHS AND NO SCHEDULED MAINTENANCE INTERVAL FOR THIS PART. HAD THIS HAPPENED IN A MORE TRAFFIC FILLED AREA, THERE MAY HAVE BEEN A VERY HIGH CHANCE OF A COLLISION OR OTHER SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064305January 23, 2018
ENGINE
I PURCHASED MY CAR NEW AND ALWAYS HAD THE DEALER I BOUGHT IT AT DO THE SERVICE WORK. AT THE 100000 MILE SERVICE INTERVAL I ASKED WHAT I HAD TO DO WITH THE TIMING CHAIN AND WAS ASSURED THAT NOTHING NEEDED TO BE LOOKED AT OR REPLACED. AT APPROXIMATELY 130000 MILES I WAS TRAVELING ON I-88 AT SPEED WITH HEAVY TRAFFIC WHEN ALL OF A SUDDEN I LOST ALL POWER AND HAD TO COAST THRU 4 LANES OF TRAFFIC TO MAKE IT TO THE RIGHT SHOULDER. I LET THE CAR COOL DOWN AND WHEN I WAS ABLE TO GET IT STARTED 30 MINUTES LATER I NURSED IT HOME. THE NEXT DAY I WAS ABLE TO DRIVE IT TO THE DEALER WHERE I HAD ALL MY SERVICE WORK DONE AND THEY INFORMED ME THAT THE TIMING CHAIN HAD JUMPED, MOST LIKELY THE TIMING CHAIN ADJUSTER HAD FAILED, AND IT WOULD COST BETWEEN $7000 AND $10000 TO REPAIR. THIS TOOK PLACE ON SEP 20 2016. THE CAR IS STILL SITTING IN MY DRIVEWAY SINCE I HAVE BEEN IN AND OUT OF WORK FOR THE LAST YEAR AND HAD TO MOVE IN THE MEANTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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