Volkswagen Golf R Complaints

31 consumer complaints on file.

#11759803August 26, 2026
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Numerous engine fault errors. After Kuhn VW replaced the defective caliper, they failed to secure it properly. The caliper cover which is the integral part of the braking system (serving cooling and air-dynamic function, preventing debris) fell off and got lodged in between the wheel and the caliper. The car started shuddering. Kuhn WV refuses to replace the caliper (the cover is not a separate component but the assembly) stating that: discovered customer caliper missing. but vehicle is working as designed. cover has no negative reaction towards vehicle operation. Wolkswagen is aware of caliper cover is missing and warranty does not cover caliper replacement and vehicke still works as designed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756625August 13, 2026
FUEL/PROPULSION SYSTEM
Vehicle consistently misfires after fueling. Sometimes the pump shuts off early before filling the tank adding 5-9 gallons when I should expect 12. VW claims it is bad fuel but to get bat fuel at multiple gas stations over the course of a year is unlikely. I believe it is related to the suction jet pump that VW was forced to recall on various models but dealerships will not inspect this part. It has been in for diagnosis 7 times since the first cel was triggered in May of 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750735July 16, 2026
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency braking system has applied itself on four different occasions where nothing was in front of me and one time was it highway speeds doing 70 mph The brakes completely locked up on the highway making people behind me have to take evasive action and not hit me while I'm stopped on the highway with my car parked and the emergency brake on The other time it happened just rolling through an intersection nobody in front of me just locked them up at about 45 mph The other two times were fairly minor I was doing 30 miles an hour through an intersection and it locked up my brakes nobody in front of me no nothing I could see and I didn't hit anything at any given moment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742415June 6, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3 occasions, the car went into emergency brake mode. once on hiway at 70mph warning came up and told me to grab the wheel and take control and prepare for impact. Nothing was in front of me to trigger this scenario. On hiway I was nearly rear ended but driver slid around me and didn't hit. This could have been a serious accident or death. The other two times it was at 45 mph and locked them up for no reason. Third was in a parking lot at 5 mph and it locked em up impending traffic and upsetting people.i have sent the dealer ship, where I purchased the vehicle in last two weeks and nothing has responded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738383May 17, 2026
UNKNOWN OR OTHER, SERVICE BRAKES
The Hill Hold Assist system on my 2024 Volkswagen GTI (manual transmission) repeatedly holds the brakes too long when starting on an incline. The brakes remain engaged for 1–2 seconds even after I begin releasing the clutch and applying throttle, which causes the car to stall or hesitate before moving. This creates a safety risk when pulling into traffic or when other vehicles are behind me on a hill. This issue has occurred at least four times within the first 1,000 miles of driving. It is easily reproducible on normal hills and happens under normal driving conditions. I have many years of experience driving manual transmission vehicles, including a 2019 GTI, and I have never experienced this kind of delayed brake‑release behavior on any other vehicle. The system’s interference is abnormal and unexpected. There is no option in the vehicle settings to disable or adjust Hill Hold Assist, and many other 2023–2024 GTI manual owners report the same problem. This appears to be a calibration issue that results in unexpected stalls, hesitation, and delayed acceleration, creating a potential safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696249October 29, 2025
SERVICE BRAKES
The vehicle has a feature called "hill hold" that can not be disabled where it holds the brakes when stopped on a hill untill 3 seconds after removing your foot from the brake pedal. This has resulted in many near miss safety hazards because I can not move the vehicle quickly enough to make a safety maneuver in the event of imminent collision from another vehicle when stopped on a hill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694355October 19, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
While stopped at a stoplight, the infotainment system went blank and all sorts of errors showed on dashboard display. The infotainment system continued to turn on and off approximately every 30 seconds. No audio, no backup camera and limited to no functionality via the infotainment system. According to VW Dealership, VW is currently working on a fix. No fix to date!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647246March 9, 2025
SERVICE BRAKES
I own a manual transmission MK8 Golf R, the ‘hill assist’ system cannot be turned off. The brakes will hold for 2-5 seconds after being released even on very slight inclines. I unfortunately upgraded from a 2017 MK7 Golf R manual that was damaged in an accident (I was not at fault). In that model VW the hill assist or ‘auto hold’ was able to be turned off with a button. The new models ‘assist system’ is an unsafe as is requires heavy clutch/throttle input in order for it to release. I’m [XXX] and have driven manual cars and trucks my entire driving life so I’m aware of what is required to drive a manual. This system needs to be addressed or somehow needs to have the ability to be disabled. There are multiple threes and complaints online some even siting accidents that the system has caused due to it not releasing when it should have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642424February 13, 2025
SERVICE BRAKES
Hello, The problem that I am having, and that many people have been having with the 8th generation Volkswagen Golf Rs (and GTIs as well) is with the "hill hold" feature. My car is manual transmission. When on a hill, the hill hold feature automatically holds the brakes after you take your foot off the brake. The way this feature is supposed to work is that the hill hold is supposed to release upon clutch disengagement and throttle input. It does not do that. Rather, it bites really hard on the brakes and makes it very hard to move the car forward, often resulting in brake and clutch wear. This is a safety issue in that it can cause the car to stall, leaving the car without the ability to move out of the way of danger in the middle of an intersection. This has happened to me at least ten (10) times since purchasing this car in July of 2023. There is no way to adjust the hill hold feature or to turn it off. The design of this feature is counter-intuitive to the way that all manual transmission drivers have learned to drive. It should not be necessary to "plan ahead" to take your foot off the brakes and wait three seconds (about how long the hill hold stays engaged) before you can move forward. Cars should be designed to go forward when the driver wants to go forward. With this feature, it makes it dangerous to move from a stopped position on a hill because the car may stall, i.e. the hill hold doesn't let the brakes go upon throttle input and clutch disengagement. I have read hundreds of posts on social media and Volkswagen forums regarding this complaint. No one has had any luck with Volkswagen regarding fixing this issue. It's written into the code and would need to be coded out in a firmware update, or coded to permit adjustment. Prior versions of this car (6th, 7th generation) and other cars do not have this problem. This is specific to the 8th generation Golf R and GTI. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636346January 16, 2025
ELECTRICAL SYSTEM
The infotainment system attempts to call for information or help. It disconnects my cell phone from bluetooth or USB and causes the screen to swap to either of the above call pages and makes a loud 'click' sound. It then cancels the call and attempts them again around a second or two later and gradually speeds up until the car is entirely turned off. The screen flashing and clicking is extremely distracting and there is no way to resolve it short of entirely shutting the vehicle off and letting it sit for a few minutes. In order to full reset, I have to find an exit or risk completely turning the vehicle off and getting out on the highway. I was unable to reset it with it detecting me in my seat. I have multiple videos where I was able to find a parking lot and record the issue. I have tried to reset it and turn the vehicle on and off with no success. I have videos of that as well. I have been to multiple dealers and they told me that there are no error codes, so they can not fix or assess it unless I bring it to them while it's happening. It happens a few times a week. I have been driving to Pittsburgh for work (5 hours each way) and I have it happen at least once each way. There does not seem to be any specific trigger to make it happen. I have had it at low speeds in town (15-25 mph) or highway speeds (60-70 mph). I have a third dealer looking at it on 1/31/2025. No warning lights on dash. Below date is the first date I recorded it happening on video. Started around a month or two sooner but no proof of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630363December 12, 2024
SERVICE BRAKES
Hill Hold Assist: This feature appears to be on most manual transmission Volkswagen vehicles, and activates on a forward facing incline. In newer models the feature completely immobilizes movement for almost 3 seconds when stopped on an incline, after breaks are released, potentially causing a safety hazard. Request this feature either be removed all together, shortened to approximately 1 second, or become disabled when accelerator is depressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627066November 24, 2024
POWER TRAIN, SERVICE BRAKES
VW implemented hill hold assist for all new GTI and Golf R manual transmission vehicles. Hill hold does not disengage when you start to engage the clutch to go. Instead, the brakes will remain locked, up to 3 seconds on steep hills. This prevents the driver from moving the car quickly, especially on hills, making a left crossing traffic... we've had close calls due to this delay. It can also cause the vehicle to stall since the brakes are locked while attempting to engage clutch. VW must allow drivers / owners option to disable or fix it so it disengages as soon as the clutch is engaged. This can easily be recreated...dealer cannot make changes and has confirmed many owners complaining about this safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612315September 3, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road.concern. I took the car to get this problem fix and after 9 days they call me to go get the car that was ready for pick up but next day the problem comeback also to get appointmants takes weeks im very concern about this isssue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609749August 20, 2024
EXTERIOR LIGHTING
The interior dome lights are touch controlled. on multiple occasions the dome lights have randomly started turning on and off and becoming generally unresponsive. One of the occasions happened at night while driving causing significant visual impairment and distraction. having a bright LED interior light in your eyes really messes with your exterior visibility as well as constantly trying to turn it off with the controls being unresponsive makes it doubly dangerous. After multiple trips to the Volkswagen dealer, the issue is still unresolved as they can't "duplicate" the issue (despite me providing video evidence) and are speculating it's and electrical issue caused by a malfunctioning 3rd brake light (which they have also been unable to fix). there are no warning lights associated with the dome lights malfunctioning. additionally, cursory research online (forums such as reddit and VW Vortex) indicate that this issue is not unique to my car but present in several VW models including the MK8 Golf R, MK8 Golf GTI, and the ID 4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607707August 10, 2024
ELECTRICAL SYSTEM
Sunroof would operate without touching switch, or fail to operate if switch was touched. Similar to 2022 Golf R recall: NHTSA Campaign Number: 22V542000 I took multiple videos of the problem and VW replaced switch module under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599845July 7, 2024
UNKNOWN OR OTHER
Sames issues listed in NHTSA Campaign Number: 24V480000. The problem is my vehicle is the s trim running software version 1776, and it isn't covered. PLease advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595286June 19, 2024
ELECTRICAL SYSTEM, STEERING
This vehicle constantly displays and announces erroneous “Emergency Assist Is Currently Not Available” and “Travel Assist Is Currently Not Available” warnings. These warnings distract drivers and put the safety of the driver, passengers, and the public at risk because drivers have to take photographs of these erroneous warnings while they are occurring. Drivers have to document this defect through photographs because the dealerships deny the existence of the defect or request documentation when the defect does not appear as a fault in the vehicle's electronics modules . This is a widespread problem with this vehicle model and apparently is caused by a defective steering wheel. Dealerships are uncooperative in fixing this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594135June 13, 2024
POWER TRAIN
Last night when driving home, I came to a stop at a red light. I put the car in first gear and held the brake, waiting for the light to turn green. When the light turned green, I proceeded to drive like normal, when suddenly I stalled out! I felt like my e-brake was on, but it clearly wasn't. I started the car back up and the same thing happened. I had cars piling up behind me and the one closest to me I could tell was very close to making contact with me. On the third attempt, I overpowered the system and "pushed through" the brake, which I know wasn't good for the vehicle. I was very confused what might have been going on as I'm a pretty experienced driver and have never encountered this kind of thing before, at all. Upon researching, I've found within the VW community, the problem is tied to the hill-assist feature. Apparently in the MK8 Volkswagen manuals, the hill-assist was changed from previous generations and now when you are in gear and release the brake, you have to wait for three seconds for the hill-assist to disengage. There is no other way to drive the car forward. This is CLEARLY a safety concern, as I have read of two rear end accidents in my brief time researching this issue. In fact, a member of the VW community has submitted a complaint through NHTSA already. The tracking # is 11587076. I feel strongly that this is a safety issue, there has already been accidents and at some point something major will happen, for example if somebody needs to hit the gas to get out of a bad situation and the hill-assist prevents forward movement. I believe Volkswagen needs to address this issue. Can your agency help get that moving for us? Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593749June 11, 2024
POWER TRAIN, ELECTRICAL SYSTEM:ADAS:HILL START ASSIST:CLUTCH SOLENOID
The contact owns a 2023 Volkswagen Golf R. The contact stated that while the vehicle was at a stop light on an incline, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a three-second delay before the vehicle responded. The contact stated that due to the failure, the vehicle was almost rear-ended by a local fire truck that was responding to a call. In addition, the contact stated that the failure had occurred over ten times since the vehicle was purchased in August 2023. The vehicle was taken to the dealer; however, the failure could not be duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593587June 11, 2024
UNKNOWN OR OTHER
The car’s own navigation calibration system has been inoperable for at least eight months and is known issue to VW. The system incorrectly places the car’s location, gives false navigation directions based upon that false location, corrupts the navigation calibration of any linked phone, which prevents that phone from giving correct navigation directions through the phone. This issue is ongoing and VW has not offered any fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Golf R