Volkswagen Beetle Complaints (2014)

54 consumer complaints on file.

#11660098May 10, 2025
STRUCTURE:BODY
Roof has cracked from sunroof to the pillar in multiple locations it is avaliable for inspection. It’s a common issues with beetles with sun roofs My concern is if it cracks enough a large piece may come off and potentially strike another vehicle especially at freeway speeds Dealer has denied the repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629147December 6, 2024
AIR BAGS, SERVICE BRAKES
This complaint involves the failure of the ABS Control Module. Upon starting the car, audible warnings as well as dash warning lights indicate urgent brake failure, ABS failure, Airbag failure and stability control failure. In my particular case, the rear brake calipers do not activate fully when braking resulting in increased stopping distance. Vehicle was scanned at dealer on 11/16/24 indicating failure of ABS Control Module. Repair estimate, $5379. This is apparently a common issue when searching on-line VW forums. The ABS Module was the subject of a recall for 2009 and 2010 models but appears to still affect later model years. VW is forcing its customers to choose between an exorbitant repair bill or driving an unsafe vehicle knowing they have installed defective modules. Dealer states unable to predict future brake and other issues if not repaired. Evidence of how common this problem occurs is their own admission that the parts are back ordered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622558October 29, 2024
AIR BAGS, AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT, SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Volkswagen Beetle Convertible. The contact stated that after his wife had driven the vehicle, upon restarting the vehicle, the air bag warning light illuminated. Additionally, the traction control and ABS warning lights were illuminated. The contact called the local dealer and was informed that the warning lights were illuminated due to an unknown sensor failure. The vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer under NHTSA Campaign Number: 20V785000 (Air Bags); and routine maintenance and for a flush and fill, radiator, and coolant fan motor. The manufacturer was contacted and referred the contact to another local dealer for assistance. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582658April 12, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Volkswagen Beetle. The contact stated while starting the vehicle, the contact became aware of a strong gasoline odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the fuel lines failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000. The VIN was not provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543612September 9, 2023
AIR BAGS
On my dashboard, my passenger seat airbag started going off. I brought my VW Beetle in for its 100,000-mile maintenance check and asked about the airbag. My mechanic informed me that the passenger seat airbag was failing, and if I were driving with someone and crashed, their airbag would not deploy. They told me there was nothing I could've done to prevent this, it's just the piece itself has failed. Their advisory notes were: 'Airbag light on trouble code B12251B occupied recognition sensor mat. PART #5C5959337.' I researched if my car was eligible for a recall and it is not, however I saw that VW has a recall for Takata Driver Front Airbags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543291September 7, 2023
ENGINE
The timing chain on my 2014 r-line Turbo Volkswagen Beetle with only 45,000 miles failed and subsequently destroyed the engine. Apparently this is a known issue with VW and Audi's manufactured between 2009 - 2014. There was a class action lawsuit against VW that does not apply to our situation as the claim has passed. Why has there not been a RECALL placed on this? Now we are stuck with a $16,000 piece of junk. Please put a recall on these vehicles to protect consumers like us who are at the mercy of this unscrupulous business.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537232August 8, 2023
SEATS, EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
The contact owns a 2014 Volkswagen Beetle Convertible. The contact stated that the front passenger’s side seat would no longer slide backwards. The contact was concerned that the front passenger was too close to the air bag system due to the seat malfunction. Additionally, the trunk door handle had malfunctioned, and the trunk door could not be opened from outside the vehicle. The contact stated that trunk door would not shut securely, and the front driver’s side headlight bulb had overheated and experienced charring inside the lens. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505202February 2, 2023
VISIBILITY
The contact owns a 2014 Volkswagen Beetle. The contact stated that while attempting to activate the high-beam headlights, the lever failed to operate as designed. The contact stated who is an independent mechanic, diagnosed the vehicle and determined that the multifunction lever switch failed to operate in the forward position as designed, and needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494070November 18, 2022
AIR BAGS
Beginning in June 2021 and thereafter, my husband and I received notifications from Volkswagen of America of a life-threatening urgent airbag safety recall for our 2014 Volkswagen Beetle Convertible - our only vehicle. The recall is referenced on your websiteManufacturer Recall Number 69BC; NHTSA Recall Number 20V785. In response to the notifications, we have spent the past nearly 16 months seeking an appointment to have this airbag defect repaired. Initially, we were advised that a qualified technician from Honolulu would come to the Island of Hawaii (where we reside) to make the necessary repairs, as we were informed that there are no qualified dealers or technicians on our island, which has a population of more than 200,000 people, boasts many VW repair shops, and is home to a plethora of other VW drivers. Until last week, my husband’s numerous calls over the past 16 months seeking a repair appointment were met with repeated assurances that someone from VW would contact us for an appointment locally or return our call for scheduling. Having still not heard from WV about scheduling an appointment, we called yet again two weeks ago and they said they no longer send a technician from Honolulu to our island and that we would need to ship our car to Honolulu by boat at our expense to receive the necessary airbag replacement. Aside from being contrary to the numerous statements in the written notifications that the repair, the repair appointment, and alternative transportation would be “free” to us, it appears contrary to public safety protocol that we, the consumers/drivers, would need to come out of pocket an estimated $2,000 to ship and insure the car and obtain alternative transportation while our car is unavailable. While we are concerned about our own well-being as respects driving the car, we are also concerned that there may be many other VW drivers in Hawaii who are similarly situated. A detailed timeline documenting the above is attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467826June 6, 2022
ELECTRICAL SYSTEM:IGNITION, STEERING
The contact owns a 2014 Volkswagen Beetle. The contact stated the ignition failed to turn off and the gear shifter did not recognize the PARK gear. The contact stated the key would not unlatch and was eventually fractured. The contact stated no warning light was illuminated. The contact received notification of NHTSA Campaign Number: 19V615000 (Electrical System, Steering). The contact took the vehicle to the local dealer and had the recall repairs completed. The contact stated shortly after the recall repairs, he continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 63,652.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462123April 25, 2022
ENGINE
WHEN I TRY TO ACCELERATE THE CAR RATTLES AND WILL NOT GO. I WAS TOLD MY 2014 VOLKSWAGEN BEETLE'S ENGINE WAS BURNING OIL INTERNALLY SO THEY TOLD ME I NEEDED AN OIL SPLICER/SEPERATOR I DID THAT AND IT DID NOT HELP. I DONT UNDRESTAND BUT I HAVE TAKEN MY CAR IN TO BE SERVICED TWICE A YEAR SINCE I PURCHASED II IN 2015. I AM TOLD I NEED A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455669March 8, 2022
ELECTRICAL SYSTEM:HORN
The contact owns a 2014 Volkswagen Beetle. The contact stated that the horn worked intermittently before receiving notification of NHTSA Campaign Number: 20V785000 (Air Bags). The contact took the vehicle to local dealer and the recall repair completed. The contact stated that the horn was still functioning intermittently after the recall repair. The dealer stated that the recall did not cover diagnostic testing or repair. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424033July 9, 2021
AIR BAGS
Takata recall. The contact owns a 2014 Volkswagen Beetle. The contact received notification of NHTSA campaign number 20V785000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423794July 7, 2021
AIR BAGS
Takata Recall. The contact owns a 2014 Volkswagen Beetle. The contact received notification for NHTSA Campaign Number: 20V785000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts were not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Part distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420153June 8, 2021
AIR BAGS
This is a complaint that my dealership has not replaced my airbag after two calls and waiting a month for status of parts ordered has not occurred. Injury may occur to driver and passenger if airbag is not remedied. Seeking assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408591April 17, 2021
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
DRIVER SIDE TAKEDA AIR BAG REPLACED UNDER 20V785000 RECALL NOTICE BY CLASSIC VOLKSWAGEN, GASTONIA, NC. VEHICLE RETURNED FROM REPAIR WITH BROKEN STEERING WHEEL CLOCK SPRING. HORN, CRUISE CONTROL, STEER WHEEL CONTROLS FOR ENTERTAINMENT SYSTEM ARE ALL INOPERATIVE REGARDLESS OF STEERING WHEEL POSITION OR IF VEHICLE IS STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408021April 14, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN BEETLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V785000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED VOLKSWAGEN OF PALM SPRINGS (67909 E. PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 770-1100) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405770March 31, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN BEETLE CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V785000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GUNTHER VOLKSWAGEN DAYTONA BEACH LOCATED AT 1270 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 523-0500 HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405834March 31, 2021
AIR BAGS
I RECEIVED A RECALL NOTICE IN DECEMBER 2020 STATING THAT AN AIRBAG NEEDED REPLACED, SINCE THEN THE MANUFACTURER HAS NOT SENT UPDATED NOTICE OR RESPONDED ABOUT INQUIRIES WHEN THIS REPAIR WOULD BE MADE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398205February 27, 2021
AIR BAGS
THIS RECALL HAS NOT BEEN FIXED FOR OVER TWO MONTHS NOW -- 60 DAYS. THAT IS NUTS. PLEASE UPDATE THE RECALL FIX ASAP BECAUSE OTHERWISE I AM PREVENTED FROM USING MY CAR FOR WORK. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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