Toyota Venza Complaints (2021)

181 consumer complaints on file.

#11475362July 22, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2021 Toyota Venza. The contact stated while driving 30 MPH, an unidentified part fell from the vehicle ahead and struck and cracked the windshield. The vehicle was taken to the dealer where they replaced the front windshield. The contact stated that weeks later another similar event occurred. The windshield was replaced; however, the windshield was cracked by another foreign object. The dealer nor the manufacturer was not contacted or notified of the failure. The approximate failure mileage was 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475057July 21, 2022
EXTERIOR LIGHTING
Rear turn signal location is not easily visible in many traffic situations when being followed in traffic. Signals get snow covered quickly and markers are not visible from the side views. Rear signals are located very low on the rear bumper. Signals are small in size. There is also a recall on the failure of the signal on some of the 2021 Venzas that is concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474581July 18, 2022
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474555July 18, 2022
VISIBILITY/WIPER
My windshield was hit by a small rock about 2 inches from the bottom. This spread into a crack at least a foot long that curves across the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474269July 16, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs. Since I was unable to stop the car, not only was my life at risk, but anyone who crossed my path or who was in the coffee shop could have been crushed. The police came, made a report and had my car towed to their impound lot. The problem has not been reproduced or confirmed by a dealer or independent service center as of yet. . My insurer will have the car towed to a preferred repairer and they will inspect the car to determine whether it's repairable. I have asked them to check what made the car suddenly accelerate. I was informed at the police lot that they expect the car will be towed and inspected on Monday, 7/18/22. The accident occurred on 7/14/22. The vehicle has not yet been inspected by the manufacturer, police, insurance representative or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The vehicle is available for inspection upon request.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11473929July 14, 2022
VISIBILITY/WIPER
The windshield inexplicably cracked. The outside temp was 78 degrees, it was sunny and I was driving with no traffic or other cars at all on the road. There is no sign of a rock strike or any object impact to the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472145July 2, 2022
UNKNOWN OR OTHER
Windshield just cracked with nothing hitting it. It literally just split from the bottom and is getting worse with only 24 hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471845June 30, 2022
AIR BAGS
My wife was in involved in a crash where a person ran a red light and she broadsided a truck which flipped over. The front end of our 2021 Toyota Venza was destroyed see photo which I uploaded. The airbags in our car did not deploy at all.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11471029June 26, 2022
VISIBILITY/WIPER
Cracked windshirld
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467021June 1, 2022
VISIBILITY
The contact owns a 2021 Toyota Venza. The contact stated that the windshield started to crack at the base and extended to the driver’s side. The contact stated that the crack had expanded significantly. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466873May 31, 2022
VISIBILITY/WIPER
Windshield cracked extremely easily, small pebble cracked more than half my windshield. People also reporting theirs cracking from just sitting. (have never seen this happen in other cars I’ve owned) many other people owning 2021 Venza are having same issue. Already called Toyota Corperate to inform them of issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465647May 22, 2022
VISIBILITY/WIPER
Car has a windshield crack starting at the rubber seal into the windshield approx.7 inches. It happened while sitting. It hadn't been driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465006May 17, 2022
VISIBILITY/WIPER
I purchased my car on Dec. 21, 2021 and on March 12, 2022, a small pebble hit the driver side windshield on the lower side and created a small ding. By the next day, the windshield had a 30 inch crack across the drivers side in an arch toward the top center. It took until April 19, 2022 before the replacement windshield could be installed due to back order. My drivers visibility was terrible with sun glare on this crack. I had to pay my deductible to have it replaced. On May 16, 2022, as I was driving down the highway another small rock apparently hit the passengers side lower part of the windshield, but this time it shattered the glass so hard that a hole was formed and shards of glass shot out all over my dash. The crack went two ways up toward the top center in another arch. This scared me so bad I was shaking. Now my car is not safe to drive and I don't know how long it will take to have this OEM windshield replaced yet again. There is something wrong and now I am seeing that there are many more people with this same problem. There is also a class action lawsuit against Toyota for knowing the windshields are bad and refusing to do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464934May 17, 2022
UNKNOWN OR OTHER
Windshield crack. Known that 2021 Venza windshield prone to crack. Impaired vision and possible hazard. Class action lawsuit filed against Toyota. This appeared first 7 days of purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464546May 13, 2022
VISIBILITY/WIPER
Arch shaped crack in front windshield starting on passenger side reaching across to driver's side. No impact or other trauma to the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464170May 11, 2022
AIR BAGS
Involved in an one-car automobile accident (attempted to avoid hitting deer and hit a cement barrier). Vehicle was subsequently classified as totaled. AIR BAGS never deployed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11463871May 9, 2022
VISIBILITY/WIPER
My new 2021 Toyota Venza front windshield spontaneously develops small cracks and micro-fractures. I noticed the first crack on the driver's side within about 6 months after purchasing the Venza. Since then, I the windshield has developed hundreds of tiny fractures which are especially noticeable when the sun shines through the windshield, just after sunrise or just before sunset. When the sun hits the cracks in the windshield, they all light up at once and the bright lights impede visibility. The windshield was inspected by the Toyota service department on two separate occasions. It was explained that the windshield is not covered by the usual car warranty or extended warranty. It was suggested by the service technician and service manager that the cracks were possibly due to gravel or sand hitting the windshield, which is considered normal wear and tear by Toyota. I explained that I have less than 18,000 miles on my car, I drive on only paved roads, and have never been pelted by gravel or sand. My car is also kept in a garage when not in use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462938May 1, 2022
VISIBILITY/WIPER
Defective Component: Front Windshield. Available for Inspection: Yes The passenger side windshield has a tiny crack 25 and 1/2 inches from base of windshield that extends upward 7 and 1/4 inches and arcs toward the drivers' side 4 and 1/2 inches. The car was secured in our garage from 1/4/22---4/19/22. It was not driven until 4/21/22. Shortly after the first drive the defect was noticed. Concerned that entire window could crack and lead to an accident or further repair costs. Have appt. with dealer, but my research has indicated the dealer does not cover under warranty and Toyota will not issue recall even though many others have experienced the same issue. Inspected by other agencies or organizations: No Warnings, messages, or symptoms: No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462381April 27, 2022
UNKNOWN OR OTHER
Cracked windshield. After parking in an empty parking lot at my office. No one around. I came out of office five minutes later and found a crack in the windshield. NO spider from a rock. Just a crack starting on the very edge of the glass. On the drivers side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462026April 25, 2022
FUEL/PROPULSION SYSTEM
I was turning onto traffic and I tried pressing the gas pedal and nothing happened. I was in instant shock as I feared I was gonna be hit then I pressed the gas pedal again and I was able to accelerate properly. This just recently happened but hasn't happened again since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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