Toyota Venza Complaints (2022)

39 consumer complaints on file.

#11569521February 2, 2024
EXTERIOR LIGHTING
Headlight / Dashboard design of this vehicle is defective. With DRL lights only on, the dashboard fully lights up, misleading a driver into believing they have their headlights and taillights turned on. This kind of defective design is not limited to Toyota, can also be seen on many other Honda and Nissan vehicles. This needs to be addressed urgently, as many drivers drive without correct illumination at night, and they are a hazard to other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568784January 30, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
When driving in slowed traffic the car would not accelerate for 3-5 seconds. No warning lights appeared. I had slowed to 5mph and upon pressing the gas pedal the car had no response and put me in danger as all traffic around me accelerated and the Venza would not respond to gas pedal. I removed foot from pedal and tried again and after sustained gas pedal for 3 seconds the car slowly resumed movement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568228January 27, 2024
UNKNOWN OR OTHER
Front window screen cracked from bottom right corner to center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567760January 25, 2024
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
There is an acceleration issue that only happens sporadically. From a stopped position (stop sign/stop light) when I let go of the break and start acceleration with the gas pedal, it doesn't work. Even if I press down more in the gas pedal, it merely creeps- as if it were in neutral. It happens with turns or going straight. I have no clue what could be causing it. The breaks still work, and the gas pedal starts working again after about approx 10 or 15 ft of rolling. When the gas begins working again its a smooth engagement- no jarring or revving. And it only happens sporadically, maybe 8 times since I bought it in 2022. I have had it looked over at the dealership twice and they found nothing and are not willing to fix this issue- as they say there isn't one. I worry greatly that this will result in a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555702November 17, 2023
VISIBILITY/WIPER
RECENTLY PURCHASED WITH 35,000 MILES AS A CERTIFIED USED VEHICLE. AT 36,000 MILES, HAVE NOTICED A CRACKED WINDSHIELD THAT RUNS THE WIDTH OF THE WINDSHIELD JUST ABOVE WHERE THE WIPERBLADES SIT. THERE IS NO VISIBLE MARK ON THE OUTSIDE FROM ANYTHING HITTING IT. AFTER LOOKING ON LINE, I HAVE FOUND THAT THIS SEEMS TO BE A KNOWN ISSUE FOR THE VENZA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547749October 2, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
2022 Toyota Venza was purchased brand new in February 2022. Vehicle started to experience an issue in May 2023 with approximately 38k miles. Power lift gate struggles to close hatch/lift gate. Motor and struts make groaning noises. Vehicle out of warranty due to over 36k miles. Now power lift gate is groaning and grinding when shut as of October 2023 with 44k miles. Many reports of similar problems reported online by other owners of 2021 Toyota Venza and 2022 Toyota Venza. Toyota dealership and corporate says it a customer expense...out of warranty. $1700 bill for owner of 1 year old vehicle due to defective craftsmanship. Not sure power lift gate will be able to close in a few weeks or so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536474August 4, 2023
EXTERIOR LIGHTING, VISIBILITY/WIPER
WHEN DRIVING AFTER DARK IT LOOKS LIKE A SHADE GOT PULLED DOWN OVER 1/2 OF THE WINDSHIELD PLUS ANOTHER BLACK SPOT UNDER THAT. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY HAVE HAD MANY COMPLAINTS. I HAD THEM ADJUST THE HEAdlamps up a little bit but now everyone is blinking brites at me and even pulling off the road the next thing will be a road rage driver. it is impossible to drive after dark without the brites on you can not see road signs because the headlamps aim down if you go down a hill all you see is a few feet ahead it is definately a severe safety concern toyota dealer said it was the way the headlight is designed and if they get enough complaints they might do something but right now my new car i bought is sitting in my garage because it is not d safe to drive except during the day i have had other people in the car and they all say the same thing (who pulled the shade down) its that bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534420July 25, 2023
UNKNOWN OR OTHER
Small rock flipped up by car in front of me, hitting the windshield. Windshield immediately cracked about 21". Have owned many cars with rock chipped windshields, but none have ever cracked immediately, or as badly, as this car! This pebble should have left maybe a small chip. Looked online, and other Venza owners are reporting the same thing. Glass or design is a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524739May 31, 2023
EXTERIOR LIGHTING
There is a black shadow/blotch/blob in the driver side headlight. This blob bounces with the headlights depending on road condition. It is extremely distracting when driving at night. I live in an area with minimal streetlights and am often on dark, country roads with abundant wildlife. This blob both obscures my vision and leads me to think there’s an animal on the road. I find the lack of clarity and the distraction hazardous. Yes, this problem has been confirmed by a dealer. No, there has not been an inspection by any of the parties mentioned. This problem has been an issue since purchase in October 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524327May 29, 2023
VISIBILITY/WIPER
Windshield without any chips cracked while sitting in my driveway, presumably due to the heat of the day. It was 85 degrees. The crack starts at the drivers side edge and extends to just past the rear view mirror from 4 to 6 inches from the bottom edge of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511657March 13, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
On multiple occasions, my 2022 Venza does not accelerate when hitting the gas pedal after coming to a complete stop. I can press the pedal all the way to the ground but it is delayed by 3-5 seconds and just idles slowly into the intersection. This is happening when turning onto streets where you need to accelerate quickly to avoid oncoming traffic on left turns, and to not get rear ended when making right turns. No dash lights come on, the safety system is not engaged, no warning lights. The Venza is less than a year old and has 7k miles. I’ve seen several threads online of this exact issue happening on other 2021+ Venzas. The local Toyota dealer will not inspect without a $175 fee even though it passed the last safety check fully, is under warranty and I’ve provided exact date/time stamps of when this occurs and have dash cam footage showing the conditions and delay in acceleration. Corporate Toyota is unresponsive to emails and calls as well. This is extremely dangerous and is going to cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511611March 13, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2022 Toyota Venza. The contact stated that while driving at an undisclosed speed, a small rock or debris struck the front windshield, causing a 14-inch crack. The contact stated that the failure recurred within less than 3 months. The auto glass company had previously replaced the front windshield with an OEM part. The dealer was made aware of the failure and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508256February 21, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
My 2022 Toyota Venza Hybrid experienced a sudden acceleration when I was pulling very slowly into my relative's garage driveway while my foot was still on the brake pedal. It crashed into the garage door at fairly high speed severely damaging the vehicle's front end. All front airbags were deployed. The garage door was destroyed and the two cars parked inside the garage were bumped a short distance forward resulting multiple damages to their front/rear bumpers and their bodies. The wall inside the garage was also damaged. No alarm/warnings were given and Autobrake completely failed to deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11505344February 3, 2023
VISIBILITY/WIPER
We have a 2022 Toyota Venza Limited with 5,020 miles. We have had the car for around 7 months. The windshield has excessive pitting and chipping. When the Sun hits the windshield at a certain angle the pitting and chipping causes visual impairment. The Venza is driven mainly on local street.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498897December 26, 2022
UNKNOWN OR OTHER
The outside mirrors did not open, maybe weather related. The outside temperature registered 15 degrees or lower. In Pennsylvania and other states require outside mirrors for the deaf and hard of hearing. Two dual mirrors are required, placing disabled drivers, passengers, pedestrians and other drivers at risk. There should be a recall on vehicles with similar mirrors that automatically do not open. John Ramos
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498547December 22, 2022
EXTERIOR LIGHTING
Shutter mechanism for the projector headlights, when closed it causes a shadow across half of the field of vision. This severely hampers the field of vision and causes serious safety concerns while driving at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495567November 30, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
I was almost involved in a reared collision. The vehicles pre-collision warning system did not activate. I later tested the system by approaching a stationary object and stopping suddenly. The system did not activate. The dashboard lights do not indicate that the system is deactivated. I discovered the defect this evening. Have not yet reported it to the Dealer. Filing this report because there are likely more of these vehicles out there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489135October 13, 2022
VISIBILITY/WIPER, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
High frequency vibration of the Driver side external mirror at speeds above 45 miles per hr. As a result it impossible to make out vehicles and vehicle details beyond 15 meter behind. It's hard to focus the eyes to mirror. Could be happening to passenger side to but undiscernible from driverside. Vehicle issue found less than 5 days from the date of delivery(1st Sep 2022). Toyota doesn't have a solution is what the dealer is saying trying to get replacement mirror. Issue had been confirmed Toyota refusing to provide replacement or acknowledgement of the problem. Problem with Toyota Safety sense DRCC, LDA, LTA, ETC. There is a body roll, at high speed and cornering vehicle feel unstable. During DRCC if the speed is set say at 70 miles, one has ability to accelerate more by pressing the accelerator. Say the speed is increased to 80 miles per hr. The car doesn't sometime start slowing down after taking foot off the pedal. Sometime the speed continues to increase where the car should start slowing down when pressing of the pedal stops. Had to force brake due to safety concerns and possibility of a accident with the vehicle at the front. Tested few times same behavior. The lane keep is finicky and many times just doesn't provide the visual confirmation at the gauge and misbehaves in cornering in a major way. Keep assist looses control and strat drifting to the left and the applied force tends to pull or force to the left the car left. Pull more to the left during cornering and the assist forces to the left on its own instead of staying in the middle of the lane. High speed cornering feels unstable and with DRCC acceleration and speed doesn't account for vehicle stability. Had to brake multiple times to make sure the vehicle stability is not compromised. There seems to some level of system issue that is not getting addressed though this is a tested platform.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473514July 12, 2022
VISIBILITY/WIPER
Came out one morning to find a huge crack in my windshield. It’s a brand new car and I still have less than 10k miles on it. It will cost between $1000-$1600 to replace it… 😕
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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