Toyota Tundra Complaints (2002)

482 consumer complaints on file.

#10679436January 28, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE HAVING REPAIRS PERFORMED, THE INDEPENDENT MECHANIC DISCOVERED THAT THE FRAME REEL THAT CONNECTS THE LEAF SPRINGS HAD COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 5/28/15 *TA UPDATED 9/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672744January 15, 2015
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE FRAME DEVELOPED HOLES DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPAIRED THE SEALANT FOR THE FRAME; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667142December 18, 2014
POWER TRAIN, STEERING
WHEN ATTEMPTING TO SHIFT FROM PARK TO REVERSE WITH THE ENGINE RUNNING AND THE BRAKE APPLIED, UNEXPECTEDLY THE COLUMN AUTOMATIC TRANSMISSION SHIFTER COMPLETELY BROKE LOOSE FROM THE STEERING COLUMN. THE COLUMN BRACKET AND HOUSING WERE BOTH FOUND TO BE FRACTURED, WITH THE BRACKET SEPARATED FROM THE HOUSING. THIS RENDERED THE VEHICLE INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662345December 5, 2014
VEHICLE SPEED CONTROL
CRUISING AT 50 MPH SUDDENLY VEHICLE ACCELERATOR STOPS FUNCTIONING AND TRUCK COASTS SLOWLY TO SIDE OF ROAD. ENGINE SEEMS TO BE RUNNING NORMALLY, BUT NO ACCELERATION AT ALL. IN HEAVY TRAFFIC THIS COULD BE VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662073December 3, 2014
POWER TRAIN
VEHICLE HAS "GROWLING" NOISE COMING FROM FRONT DIFFERENTIAL. NOISE IS ALSO ASSOCIATED WITH VIBRATION IN STEERING AND AFFECTS STOPPING AND ACCELERATION AS FAULTY PARTS BIND IN GEARING. THIS FAULTY EQUIPMENT HAS OCCASIONALLY LOCKED ONE WHEEL WHILE TURNING, FORCING VEHICLE WEIGHT TO ONE SIDE. IN WET ROAD CONDITIONS VEHICLE HAS SLID WHILE CORNERING. MANUFACTURER IS AWARE OF THIS ISSUE, AS SEVERAL OWNERS REPORT THE SAME ISSUE. DIFFERENTIAL IS REPLACED AS A LAST RESORT BY THE MANUFACTURER AND ONLY COVERS THIS FAULTY PART(S) UNDER THE FACTORY WARRANTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661355November 30, 2014
SERVICE BRAKES, ENGINE, SUSPENSION
I HAVE A 2002 TOYOTA TUNDRA THAT I BOUGHT FROM DEL TOYOTA IN THORNDALE PA. I BOUGHT THIS TRUCK NEW FROM THIS DEALER. TOYOTA SENT ME A LETTER FOR THE RECALL OF THE FRAME. I TOOK MY TRUCK TO DEL TOYOTA TO HAVE THE FRAME LOOKED AT IN 2012 AND THEY SAID THE FRAME JUST NEEDED SPRAYED. I WAS FINE WITH THAT. THE PROBLEM IS NOW MY FRAME HAS 4 INCH HOLES IN IT UP BY THE ENGINE ON BOTH SIDES. THERE IS NOT WHEY MY FRAME WOULD HAVE RUSTED OUT THAT FAST SINCE THE DEALER LOOKED AT IT IN 2012. SO I TOOK MY TUNDRA BACK TO THE DEALER TO HAVE THEM INSPECT THE HOLES AND THEY TOLD ME THEY WOULD CALL TOYOTA TO GET A NEW FRAME ON IT BECAUSE I HAD THE TRUCK IN DURING THE RECALL PERIOD THE FIRST TIME. LITTLE DID I KNOW TOYOTA SAID THEY WILL NOT REPLACE MY FRAME BECAUSE THE RECALL PERIOD IS OVER. THEN DEL TOYOTA TOLD ME TO CALL TOYOTA CORP AND TALK TO A CASE MANAGER. SO I CALLED TOYOTA CORP AND TALKED TO [XXX] (THE CASE MANAGER) AND SHE TOLD ME TOYOTA WOULD NOT REPLACE THE FRAME BECAUSE THE RECALL PERIOD IS OVER. I TOLD HER MY TRUCK WAS IN FOR THE RECALL AND THEY SPRAYED IT WHEN THE FRAME SHOULD HAVE BEEN REPLACED. SHE TOLD ME AGAIN TOYOTA WILL NOT REPLACE MY FRAME. SO NOW I AM STUCK WITH A UNSAFE VEHICLE THAT I FEEL UNSAFE DRIVING AND WILL NOT PASS INSPECTION ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648133October 16, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AFTER PROPER MAINTENANCE AND ALSO BEING TOLD THAT THIS 2002 TUNDRA WAS NOT RECALLED DUE TO FRAME RUST AND DISINTEGRATION, THIS VEHICLE IS NOW DEEMED UNFIT BY THREE INDEPENDENT MECHANICS/WELDERS DUE TO HOLES IN THE FRAME. THERE IS PERVASIVE AND EXTENSIVE DAMAGE. WHEN ASSISTANCE FROM TOYOTA WAS SOUGHT, A CASE MANAGER WAS ASSIGNED (CASE NUMBER 1405021511) AND THE FINAL RULING WAS THAT OUR TUNDRA DID NOT QUALIFY FOR THE RECALL AND THEREFORE TOYOTA WAS NOT RESPONSIBLE. IT IS NEGLIGENT ON THE PART OF TOYOTA TO NOT OFFER ANY ASSISTANCE IN FINDING A SOLUTION TO THIS PROBLEM. THE FRAME ISSUE IS A DIRECT RESULT OF NEGLIGENT MANUFACTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643604October 9, 2014
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE CONTACT NOTICED THAT THE FUEL TANK HAD SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO RUST AND REPLACED THE FUEL TANK STRAPS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641400October 4, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I RECENTLY TOOK MY 2002 TOYOTA TUNDRA TO THE RALPH HAYES TOYOTA DEALERSHIP IN ANDERSON, SC FOR A REPAIR ON THE POWER STEERING SYSTEM. WHILE I WAS THERE, I WAS NOTIFIED THAT MY TRUCK WAS ON RECALL DUE TO CORROSION OF THE FRAME. I WAS TOLD THAT DUE TO THE RECALL I WILL BE GIVEN A RENTAL CAR, AT NO COST TO ME, WHILE MY TRUCK WAS TO HAVE THE FRAME INSPECTED AND REPAIRED. I AGREED TO THE INSPECTION AND WAS GIVEN A RENTAL FOR THE TIME MY TRUCK WAS AT THE SHOP. I RECEIVED A CALL ON 9/25/14 FROM THE TOYOTA DEALERSHIP AND WAS PRESENTED WITH 3 OPTIONS. MY FIRST OPTION WAS TO HAVE THE NEW FRAME INSTALLED AT NO COST HOWEVER, IF ANY EXTRA PARTS ATTACHED TO THE FRAME NEED TO BE REPLACED I WAS TO GO AHEAD AND REPLACE THEM. I WAS THEN PRESENTED WITH THE PRICE OF AROUND $9,500 THAT I WAS GOING TO HAVE TO PAY IF I CHOSE THIS OPTION. MY SECOND OPTION WAS TO HAVE THE NEW FRAME INSTALLED AT NO COST AND ATTEMPT TO INSTALL MY CURRENT PARTS ONTO THE NEW FRAME. THE TOYOTA REPRESENTATIVE EXPRESSED WITH THE CURRENT CONDITION OF THOSE PARTS I WILL NEED TO HAVE THEM REPLACED WITH THE COST STILL AT $9,500. MY THIRD OPTION WAS TO DECLINE THE RECALL AND DRIVE THE TRUCK AS IS WITH THE TRUCK DEEMED UNSAFE TO DRIVE BY THE TOYOTA DEALERSHIP. THE TIME FRAME I WAS GIVEN TO MAKE A DECISION WAS SHORT OF NOTHING. I HAD TO MAKE A DECISION BY THE END OF THE PHONE CALL THAT MEANT SPENDING $9,500 OR DRIVE WITH AN UNSAFE VEHICLE THAT AT ANY GIVEN MOMENT COULD CAUSE A SERIOUS OR FATAL ACCIDENT. I WAS FORCED INTO DECLINING THE RECALL BECAUSE I DO NOT HAVE $9,500 IN MY BANK ACCOUNT. ALSO, AFTER I CONCLUDED MY BUSINESS WITH THE DEALERSHIP, I PROCEEDED TO ASK THEM WHAT THE TRADE IN VALUE ON MY TRUCK WAS TO SEE IF BUYING ANOTHER VEHICLE WAS AN OPTION. THEIR RESPONSE WAS $500 DUE TO THE RECALLED FRAME THUS TRADING IN AND PURCHASING A NEW VEHICLE IS NOT A VIABLE OPTION. WOULD YOU MIND REVIEWING MY CASE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633321September 15, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TOYOTA TUNDRA CONTINUE TO HAVE CORROSION AND RUST ON FRAME,LAST INSPECTION ON 1/1/12 IN A TOYOTA DEALERSHIP THEY CHECK FOR CORROSION AND DID NOT FIND ANY,WHICH IS NOT ACCURATE BECAUSE AS OF 9/1/14 RUST AND A ACTUAL HOLE AND CRACK WAS FOUND BY A CERTIFIED FRAME TECHNICIAN..HE SAID THIS SHOULD HAVE BEEN CAUGHT IN YEAR OF 2012 BECAUSE METAL DOES NOT RUST THAT QUICKLY.IT TAKES MORE THAT A COUPLE YEARS TO ACTUALLY CAUSE A HOLE AND CRACKS. TOYOTA JUST DID A VISUAL AND DID NOT LOOK THOROUGHLY , THEY DID NOT WANT TO GO TO THE EXPENSE OF TAKING CARE OF THE PROBLEM LEAVING A UNSAFE VEHICLES ON THE ROADS AND RISKING PEOPLE LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630959September 5, 2014
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT HE OBSERVED THAT THE REAR DIFFERENTIAL WAS RUSTED AND LEAKING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628201August 25, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME AND UNDERCARRIAGE OF THE VEHICLE WERE CORRODED. THE DEALER CONFIRMED THE FAILURE AND STATED THAT NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) HAD EXPIRED. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS NEVER RECEIVED. THE CONTACT HAD THE SPARE TIRE REPLACED IN 2012, WHICH COULD HAVE BEEN INCLUDED WITH THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618281August 1, 2014
SUSPENSION, STEERING
I WAS DRIVING ON THE INTERSTATE AT 70 MPH WHEN THE LOWER CONTROL ARM CAME APART FROM MY BALL JOINT ON THE DRIVER SIDE. MY WIFE AND I SPUN UNCONTROLLABLY WITH SPARKS SHOOTING EVERYWHERE. WE WERE ABLE TO COME TO A STOP ONCE THE VEHICLE DUG ITSELF INTO THE DIRT OF THE MEDIAN. IT WAS SUCH AN EMBARRASSMENT FOR MYSELF AS I HAVE HELD THE NAME "TOYOTA" TO THE HIGHEST STANDARD BEFORE ALL OTHER AUTO MAKER. AFTER THE INCIDENT, I AM NOW DOING RESEARCH AND THERE HAD BEEN A SIMILAR RECALL IN 2005. I MOVED TO A DIFFERENT STATE DURING THIS TIME AND DID NOT RECEIVE OR KNOW OF A RECALL NOTICE. I SERVICE ALL OF MY VEHICLES MYSELF AND VERY SELDOM TAKE THEM INTO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617358July 29, 2014
STRUCTURE:BODY
WHEN DRIVING OVER UNEQUAL PAVEMENT ON ROAD, FELT AND HEARD NOISE AT REAR OF VEHICLE. SAW WHEEL TUMBLING DOWN ROAD BEHIND VEHICLE. STOPPED VEHICLE AND NOTICED THAT IT WAS SPARE TIRE FROM VEHICLE. PLACED SPARE TIRE IN BED OF TRUCK AND WHEN I GOT HOME, NOTICED THAT THE BRACKET/PLATE THAT WAS SECURING THE SPARE TIRE TO THE UNDERSIDE OF THE BED HAD SEPARATED FROM THE CABLE THAT WAS HOLDING IT IN PLACE. THE BRACKET/PLATE WAS SO CORRODED/RUSTED THAT WHEN THE TRUCK HIT THE BUMP, THE WEIGHT OF THE SPARE WHEEL CAUSED IT TO COLLAPSE AND ALLOWED THE SPARE TIRE TO FALL ONTO THE ROAD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611071July 16, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER'S SIDE STRUT SHEARED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE.THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610869July 16, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN ATTEMPTING TO PUT THE TRUCK IN GEAR TO LEAVE A GAS STATION THE ENTIRE SHIFTER MECHANISM BROKE OFF AT THE MOUNT WITHIN THE STEERING COLUMN. AFTER 1 GOOGLE SEARCH IT SHOWS THIS IS VERY COMMON WITH MY TUNDRA TRUCK (MANY POSTINGS AND COMPLAINTS-ISSUES). I WAS IN A PICKLE TO MOVE MY VEHICLE AND WAS NOT SAFE IN DOING SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605218June 23, 2014
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
WHILE ACCELERATING FROM A TURN, I HEARD A SOUND FROM THE REAR OF THE VEHICLE. UPON INVESTIGATING THE NOISE, I FOUND THE REAR STRAP THAT SECURES THE GAS TANK TO THE FRAME HAD RUSTED THROUGH. THE GAS TANK WAS LEFT HANGING BY ONLY THE FRONT STRAP. WHAT HAPPENS IF A GAS TANK FALLS OFF A VEHICLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598907June 17, 2014
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE PARKED, THE CONTACT DISCOVERED THAT THE BRAKE LINE WAS LEAKING. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR FRAMING MEMBER HAD ROTTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 101,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587924May 12, 2014
FUEL SYSTEM, GASOLINE
AS PART OF A RECALL, MY 2002 TOYOTA TUNDRA REQUIRED FRAME REPAIR FOR DAMAGE DUE TO RUST/CORROSION, THE STRAPS HOLDING THE GAS TANK WERE RUSTED AND ALSO NEEDED TO BE REPLACED. WHEN THE REPLACEMENT OF THE STRAPS WAS MADE, THE GAS TANK WHICH WAS ALSO RUSTED AND NOT REPLACED AS PART OF RECALL WAS DAMAGED AND A GAS LEAK OCCURRED. I HAVE ALREADY BEEN FACED WITH AN EXTREMELY DANGEROUS SITUATION DUE TO THE FAILURE OF A CROSS BRACE WHICH CAUSED THE SPARE TIRE TO RELEASE ON THE HIGHWAY; NOW I AM CONCERNED THAT THE FAULTY GAS TANK WILL CAUSE A FIRE. I HAVE CALLED AND VISITED TOYOTA NUMEROUS TIMES TO REQUEST ASSISTANCE BUT NO REPAIR OR REPLACEMENT HAS BEEN OFFERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585002April 25, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS STATED THAT THE LOWER BALL JOINT WAS FRACTURED AND THE CV JOINT WAS DAMAGED. THE MANUFACTURER WAS ALERTED OF THE FAILURE AND STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V225000 (SUSPENSION). THE DRIVER AND PASSENGER SUFFERED MILD BACK PAIN FROM THE INCIDENT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0

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