Toyota Tundra Complaints (2002)

482 consumer complaints on file.

#10795143November 20, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788651November 5, 2015
STRUCTURE:BODY, STRUCTURE
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A STATE INSPECTION AND IT WAS DISCOVERED THAT THE FRAME WAS SEVERELY CORRODED. THE CONTACT MENTIONED THAT A NOTICE FROM THE MANUFACTURER WAS RECEIVED TO REPAIR THE CORROSION FOR FREE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LINES AND THE FRAME WERE SEVERELY CORRODED. THE CONTACT MENTIONED THAT A CORROSION PROTECTION COMPOUND WAS USED BY THE DEALER, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. ..UPDATED 02/01/16 *BF ......UPDATED 04/01/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786927October 29, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING AT VARIOUS SPEEDS, A LOUD ABNORMAL RATTLING NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRAME HAD CRACKED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785100October 21, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRONT END OF THE FRAME OF THE VEHICLE WAS RUSTED AND CONTAINED A HOLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782306October 15, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE DRIVESHAFT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE BECAME VERY DIFFICULT TO STOP, BUT THE VEHICLE WAS EVENTUALLY ABLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK STRAP FRACTURED AND FRACTURED THE BRAKE LINE. THE BRAKE LINE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778677September 30, 2015
STRUCTURE:BODY
I FOUND PORTIONS OF THE FRAME RUSTED THRU AND COULD NOT MOUNT STEP BARS. I MENTIONED THIS EARLIER IN A REPORT. I ALSO JUST FOUND MY SPARE TIRE MISSING AND FOUND THE BRACKET HOLDING IT HAD RUSTED AND THE TIRE WAS LOST WHILE DRIVING. WHEN AND WHERE IS UNKNOWN. TOYOTA EXAMINED THE TRUCK 2 YEARS AGO FOR A RECALL FOR RUST ISSUES AND SAID EVERYTHING WAS OK.THE TIRE LOSS IS IRRITATING AND DANGEROUS TO OTHER DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763878September 15, 2015
UNKNOWN OR OTHER
WHEN INSTALLING SIDE RAILS I DISCOVERED THE FRAME OF THE VEHICLE HAD RUSTED THRU AT THE LOCATION I WAS GOING TO DRILL A HOLE. THE TRUCK WILL NOT PASS INSPECTION AND THERE ARE SAFETY CONCERNS. TOYOTA WILL NOT ADDRESS THE ISSUE. THERE HAVE BEEN RECALLS FOR FRAME ISSUES IN THE PAST AND IT APPEARS TOYOTA HAS NOT SOLVED THE PROBLEM. THERE MAY BE MANY MORE VEHICLES OUT THERE AND DO NOT KNOW THEY HAVE A WEAKENED FRAME. TOYOTA NEEDS TO DO MORE TO RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760967September 2, 2015
FUEL/PROPULSION SYSTEM, PARKING BRAKE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE PARKING THE VEHICLE, THE PARKING BRAKE DID NOT ENGAGE. THE CONTACT OBSERVED THAT THERE WAS A FUEL LEAK UNDER THE VEHICLE AND THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FRAME WAS SEVERELY RUSTED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE FAILURE RECURRED. APPROXIMATELY TWO AND A HALF YEARS LATER, THE CONTACT OBSERVED THAT THE FRAME FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 218,572.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747102August 7, 2015
STEERING
WHEN STARTED TRUCK, HEARD UNUSUAL WHINING NOISE. STARTED DRIVING AND STEERING BECAME DIFFICULT. STOPPED IN PARKING LOT AND FOUND POWER STEERING FLUID LEAKING OUT ON GROUND. ENTIRE RACK AND PINION SHOWING EXCESSIVE CORROSION AND LEAKING FLUID. WAS ABLE TO DRIVE TO TOYOTA DEALER. THEY ESTIMATE $1200 FOR AFTER MARKET REPAIR, AND $1600 FOR REPAIR WITH TOYOTA PARTS. TRUCK NOT SAFE TO DRIVE UNTIL REPAIRED. 2002 TUNDRA SR5
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746968August 7, 2015
SUSPENSION
I HAD THE FRAME RUST UNDER COATING 'BAND AID' APPLIED TO MY 2002 TOYOTA TUNDRA BY A TOYOTA DEALER IN LYNCHBURG VA IN 2011. THE FRAME RUST HAS REAPPEARED SO I TOOK IT BACK TO THE DEALER ASKING FOR A NEW BAND AID TO FIX THIS PROBLEM AND WAS TOLD THERE WAS NO WARRANTY ON THE FIRST FIX AND TOYOTA WILL DO NOTHING. I FEEL LIKE IT IS TOYOTA'S RESPONCEABILITY TO REPAIR OR FIX THE UNDERBODY RUST PROBLEM BECAUSE THEY KNEW ABOUT THIS AND ARE TRYING NOT TO FULFILL THEIR OBLIGATION UNDER THE RUST RECALL AGREEMEENT WITH THE COURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744439July 28, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING AT ANY SPEED DURING INCLEMENT WEATHER, WATER LEAKED FROM ABOVE AND BEHIND THE GLOVE BOX. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WATER LEAKED FROM A BODY SEAM UNDER THE DASHBOARD, WHICH WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735667July 22, 2015
UNKNOWN OR OTHER, SUSPENSION, WHEELS
TOOK THE TRUCK IN FOR RECALL INSPECTION OF REAR AS PER RECALL NOTICE #BXD SSC. WAS TOLD BY SUNNYSIDE TOYOTA THAT THE REAR PART WAS FINE BUT THE OTHER PART OF FRAME IS BADLY CORRODED. THEY/AND THE TOYOTA MANUFACTURER SAID THAT THIS PORTION OF FRAME IS NOT COVERED UNDER RECALL. ESTIMATE OF REPAIR COST $15,000. REMARKS ON VEHICLE INSPECTION REPORT: 99 FRONT SECTION OF FRAME HAS A LARGE HOLE THAT WE FEEL IS GETTING TO THE POINT OF BEING DANGEROUS/NOT PART OF BXD CAMPAIGN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733364July 11, 2015
UNKNOWN OR OTHER
TOYOTA RUST THRU FRAME RECALL...... I HAD THE REAR SPARE TIRE CARRIAGE ASSY AND CROSS MEMBER. REPLACED. THEY FORGOT MY FREE UNDERCOATING UNTIL I CALLED THEM. AND COMPLAINED . BUT MY COMPLAINT IS THEY DID NOT INSPECT THE EXANDED FRONT FRAME UNTIL THE RECALL WARANTY HAD EXPIRED...THEN THEY TOOK PICTURES AND TOLD ME TO "BEG MY CASE" TO CORPORATE. TO WHICH THEY DENIED; AS THE TIME LIMIT HAD EXPIRED. MY CLAM IS :IF THE DEALERSHIP HAD NOTIFIED ME ,IN TIME, THEY WOULD HAVE FOUND THE 4 INCH LONG BY 1/4 INCH WIDE RUST THRU N MY FRAME , DEFINAELY IN THE RECALL AREA. IT TOOK THE DEALER 1 YEAR TO WARRANTY UNDERCOAT THE FRAME OF THE RECALLED AREAS AS THE DEALERSHIP HAD[ A] MOVED TO A NEW LOCATION ... AND [B] THEY WERE NOT TRAINED IN THE APPLICATION . MY SETTLEMENT DESIRED IIS FOR TOYOTA TO REPLACE MY FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732803July 8, 2015
WHEELS, TIRES, STRUCTURE
I WAS DRIVING DOWN THE STREET AND THE SPARE TIRE FELL OFF. IT ACTUALLY CAUSED THE TRUCK TO BOUNCE UP SLIGHTLY. LUCKILY THE TIRE DID NOT CONTACT ANY OTHER VEHICLES. THING TO NOTE: MY TRUCK WAS PART OF THE FRAME CORROSION RECALL ISSUED BY TOYOTA. AT THE TIME, THEY DID NOT REPLACE THE FRAME BUT ONLY COVERED THE RUST WITH SOME COATING. THAT DID NOT STOP NOR SLOW THE RUST. THE "BAND AID" THEY USED WAS INSUFFICIENT AT SOLVING THE PROBLEM, IT ONLY COVERED IT TEMPORARILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722705June 1, 2015
SUSPENSION
HOLES RUSTED THROUGH FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714252May 3, 2015
SUSPENSION
WHILE TRAVELING ON A CITY ROAD AT ABOUT 25 MPH, THE RIGHT FRONT WHEEL CAME OFF. I WAS TOWED TO MY MECHANIC FOR REPAIR. BOTH THE TOW DRIVER AND MY MECHANIC TOLD ME THEY HAD SEEN THIS PREVIOUSLY IN TOYOTA TUNDRA'S. I LATER FOUND THAT THERE WAS A RECALL (SSC 50 J) AND, AFTER EMAIL CORRESPONDENCE WITH TOYOTA AND DEALERSHIP APPROVAL OF THE WORKMANSHIP PERFORMED BY MY MECHANIC, APPLIED FOR A REFUND OF MY EXPENSES. WHEN I WAS DENIED THE FIRST TIME, THE SERVICE MANAGER AT HOLLYWOOD TOYOTA SAID THAT HE WOULD RESUBMIT BY FAX, SAYING THAT HE SAW NOTHING MORE THAT THE OFFICE COULD WANT AND THAT HE HAD SUBMITTED THE TOYOTA SERVICE ORDER FOR HIS INSPECTION OF MY TRUCK, A SERVICE ORDER WHICH THE OFFICE CLAIMED THEY DID NOT HAVE. THE CLAIM WAS DENIED AGAIN, THIS TIME BECAUSE I HAD NO RECORDS OF MAINTENANCE ON OR INSPECTION OF THE FAULTY BALL JOINTS. (THERE IS NO WAY TO MAINTAIN THE BALL JOINTS, AND THERE IS NO WAY TO INSPECT THEM, AS THEY ARE INSIDE A RUBBER BOOT.) THE DENIAL ALSO STATED THAT MY MECHANIC'S INVOICE WAS MISSING DETAIL, ALTHOUGH DID NOT STATE WHAT DETAIL WAS MISSING, EVEN UPON WRITTEN REQUEST. HOLLYWOOD TOYOTA'S SERVICE MANAGER SAID THE DETAIL ON MY INVOICE WAS GREATER THAN TOYOTA ITSELF PROVIDES AND CALLED SOMEONE UP THE LINE TO FIND OUT WHAT THE ISSUE WAS. HE CALLED MORE THAN ONCE. NO RESPONSE. AND, WHEN THERE WAS NO ANSWER AFTER TWO WEEKS, CALLED AGAIN. NOTHING. NOTE: IF THERE IS A WAY TO ATTACH, I WOULD LIKE TO ATTACH THE FULL COMPLAINT I HAVE WRITTEN UP AND WILL BE MAILING TO YOUR OFFICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713984May 1, 2015
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED ISSUE, THE CONTACT WAS INFORMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE CONTACT MENTIONED THAT THE DEALER SPRAYED CORROSION PROTECTION INSTEAD OF REPLACING THE FRAME. THE CONTACT FELT THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 199,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713111April 27, 2015
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I WOULD LIKE TO REPORT AN UNSAFE CONDITION DISCOVERED ON MY 2002 TUNDRA. WITH 158000 IT WAS DISCOVERED THAT THE FRONT HALF OF THE FRAME HAS ROTTED OUT/ SEVERAL LARGE PERFORATIONS MAKE THE VEHICLE UNSAFE TO DRIVE. THIS IS EVEN THOUGH THE VEHICLE HAD GONE THROUGH A PREVIOUS RECALL CAMPAIGN IN WHICH THE FRAME WAS INSPECTED AND RUST INHIBITOR APPLIED TO REAR OF FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706171April 16, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
VEHICLE HAS 121,000 MILES ON IT. THE FRAME HAS NOW CRACKED DUE TO RUST PERFORATION AND MAKES THE VEHICLE UNSAFE TO OPERATE. TOYOTA IS AWARE OF THE RUST ISSUES ON THEIR TUNDRA MODELS YEARS 2000-2003 AND HAS COMMENCED AT LEAST 3 DIFFERENT CAMPAIGNS TO ADDRESS THIS ISSUE. THE TRUCK WAS BROUGHT IN FOR ALL 3 RECALLS THE LAST ONE IN 2012. TOYOTA'S SOLUTION WAS TO SPRAY THEM WITH RUST INHIBITOR AND SEND THE CUSTOMER ON THEIR WAY. THIS IS NOTHING MORE THAN PUTTING A BAND AID ON A HEMORRHAGING WOUND. MOST OF THE FRAMES HAD ALREADY EXPERIENCED FRAME CORROSION. WHEN I SPOKE TO TOYOTA'S CUSTOMER SERVICE CENTER ON 4/15/15 THEY ISSUED ME A CASE NUMBER AND SAID I WOULD RECEIVE A CALL BACK. TOYOTA CALLED BACK TODAY 4/16/15 AND SAID THEY WOULD DO NOTHING FOR ME AS THE RUST CORROSION CAMPAIGN ENDED IN DECEMBER 2013. I THINK THE GOVERNMENT NEEDS TO STEP IN AND FORCE TOYOTA TO FIX OR REPLACE THESE TRUCKS.I AM SURE MANY OWNERS HAVE NO IDEA THEY ARE DRIVING AROUND WITH PERFORATED FRAMES THAT ARE UNSAFE. MY DAMAGED FRAME WAS DISCOVERED DURING A ROUTINE OIL CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702435March 29, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
TRUCK NEEDED SENSOR REPLACED FOR SAFETY INSPECTION STICKER (CHECK ENGINE LIGHT ON). MECHANIC FOUND FRAME UNDERNEATH TO BE SO RUSTED HE WAS NOT COMFORTABLE WORKING ON THE TRUCK. I TOOK THE TRUCK TO LOCAL DEALER AND THEY AGREED THE TRUCK IS RUSTED TO POINT OF BEING UNSAFE. THEY TOOK PICTURES TO SEND CORPORATE FOR FRAME REPLACEMENT APPROVAL. REQUEST WAS DENIED. I THEN CALLED TOYOTA CUSTOMER SERVICE SEVERAL TIMES BEFORE THEY AGREED TO ASSIGN A CASE NUMBER. I WAS EVENTUALLY TOLD THAT ALTHOUGH TRUCK IS UNSAFE, THERE IS NOTHING THEY WILL DO SINCE CAMPAIGN IS CLOSED. I HAD THE TRUCK SPRAYED AS INITIAL RECALL STATED. I RECEIVED NO OTHER RECALL OR REQUESTED SERVICE INFORMATION FROM TOYOTA. I NOW HAVE A TRUCK WITH LOW MILEAGE THAT WILL NOT PASS INSPECTION AND IS UNSAFE TO DRIVE AND TOYOTA WILL DO NOTHING TO MAKE SURE THEIR CUSTOMERS ARE SAFE OR CARE ABOUT THE SAFETY OF OTHER DRIVERS ON THE ROAD SHOULD PARTS OF MY FRAME START FALLING OFF WHILE DRIVING. I FIND THIS PRACTICE VERY NEGLECTFUL ESPECIALLY FOR A LARGE CORPORATION. I HAVE SEEN THAT MANY OTHERS ARE IN THE SAME POSITION WITH THEIR TUNDRA. I WOULD LIKE TO KNOW WHAT CAN BE DONE TO RECTIFY THIS SAFETY ISSUE. TOYOTA SHOULD BE MADE ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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