Toyota Tundra Complaints (2017)

78 consumer complaints on file.

#11105259July 3, 2018
EXTERIOR LIGHTING
DAYTIME RUNNING LIGHTS ON SR5 OPTION ARE AMBER IN COLOR AND NOT ALLOWED EXCEPT AS PARKING LIGHTS UNDER CO TRAFFIC REGULATIONS. TOYOTA IS APPARENTLY AWARE OF PROBLEM BUT HAS NOT STANDARDIZED HEADLIGHT OPTIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090487April 27, 2018
POWER TRAIN
I BOUGHT THIS 2017 TUNDRA DLB CAB BRAND NEW AND HAVE HAD TO SHOP SEVERAL TIMES ABOUT TRANSMISSION DOWN SHIFTING AND THEN UP- SHIFTING ON SLIGHT INCLINES, NOT ENGAGING WHEN PUT IN DRIVE THEN SLAMMING INTO GEAR . 1RST TIME THEY CHECKED FLUID AND SAID ALL OK ,2ND TIME CHECKED FLUID AGAIN AND WAS TOLD TRANSMISSION NEEDS TO BE WARMED UP BEFORE DRIVING , 3RD TIME THEY SAID THEY DID A FACTORY RESET ON TRANSMISSION SAYING SOMEHOW OUT OF SYNC / CHECK FLUID = THIS MADE IT DO IT AT DIFFERENT SPEED . NOW IF STOPPED ON A SLIGHT INCLINE WHILE TRUCK STILL IN DRIVE IT ROLLS BACKWARDS WHILE IN GEAR UNTIL IT CATCHES AND THIS CAUSES ENGINE STALL !!! I CALLED AND ASKED TOYOTA TO START TECH SUPPORT , AFTER RECEIVING A CALL BACK I WAS TOLD TECH'S WANTED TO KNOW ABOUT INCLINE AND THEY WANTED TRUCK OVERNIGHT . SO , NOT ONLY DID I TAKE PICTURES OF THE INCLINE I ALSO FILMED TRUCK ROLLING BACKWARDS IN DRIVE AND STALLING , I TOOK BACK FOR 4TH TIME SHOWED AND UPLOADED PICTURES AND VIDEO TO SHOP FOREMAN'S COMPUTER ( HE AND ANOTHER MECHANIC LOOKED SHOCKED ) THEY KEPT OVERNIGHT AND NEXT DAY . THEN I WAS TOLD THEY COULDN'T DUPLICATE , THEY COMPARED TO SAME TRUCK ( SALESMAN TOLD ME THEY DIDNT HAVE ONE ) AND THAT TRUCK DID SAME THING ( TRYING TO SAY IT WAS OK BECAUSE IT DID IT TOO) AND THEN BEING TOLD AT PRESENT TIME THEY CANNOT FIX AND OR INSTALL NEW PARTS / TRANSMISSION !!!!!! THIS PROBLEM IS GOING TO SERIOUSLY HURT , INJURE OR KILL SOMEONE !! AS I TOLD THEM I HAVE HAD THREE OTHER TOYOTA'S , A CHEVY , FORD AND GRAND MARQUIS AND THEY DON'T DO THIS . TOYOTA HAS A PROBLEM THEY SEEM TO WANT TO IGNORE !! PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080895March 22, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MICE ARE ABLE TO ENTER THE AIR VENTILATION SYSTEM FROM A LARGE GAP AT THE ENDS OF THE AIR INTAKE GRILL BELOW THE WINDSHIELD, ONCE IN, THEY ENTER THE CAB AND DASH AREA. THESE MICE WILL DAMAGE THE WIRING AND CAUSE A VEHICLE SYSTEM FAILURE (BRAKING-POWER-AIR BAG, ETC.) I HAVE REPORTED THIS TO MY DEALER ROCHESTER TOYOTA AND TOYOTA CUSTOMER SERVICE (800-331-4331). THE DEALER HAS ACKNOWLEDGED THAT THIS IS A ISSUE AND ONLY SUGGESTION WAS TO PUT A SCENT IN THE CAB TO DISCOURAGE THE MICE. THIS IS SERIOUS MANUFACTURING FLAW THAT NEEDS A RETRO FITTED AIR INTAKE GRILL TO CLOSE OFF IT'S CURRENT GAP THAT ALLOW MICE TO ENTER THE VENTILATION SYSTEM. I HAVE INSTALLED STEEL MESH TO COVER THESE LARGE GAPS (PHOTOS ATTACHED). A RECALL TO CORRECT THIS PROBLEM SHOULD BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065809January 30, 2018
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, STEERING
TL* THE CONTACT OWNS A 2017 TOYOTA TUNDRA. WHILE DRIVING 55 MPH, A VERY VIOLENT VIBRATION WAS FELT IN THE STEERING WHEEL AND THE BRAKE PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HYANNIS TOYOTA (1020 IYANNOUGH RD, HYANNIS, MA 02601, (774) 470-1079) WHERE IT WAS DIAGNOSED THAT THE VIBRATIONS WERE NORMAL. THE MANUFACTURER ALSO STATED THAT THE VIBRATIONS WERE NORMAL. THE FAILURE MILEAGE WAS 288.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044012November 6, 2017
WHEELS
THE SPARE TIRE DETACHED FROM ITS MOUNT UNDER THE VEHICLE WHILE WE WERE DRIVING AT HIGHWAY SPEED ON I-76 IN NE COLORADO. THE TIRE FELL TO THE PAVEMENT AND WAS STRUCK BY THE TRAVEL TRAILER WE WERE TOWING, BLOWING OUT A TRAILER TIRE AND DAMAGING THE TRAILER. THE SPARE TIRE WAS STRUCK A FEW MINUTES LATER BY ANOTHER VEHICLE, CAUSING FAILURE TO 2 TIRES ON THEIR VEHICLE AND NEAR LOSS OF VEHICLE CONTROL. THE PEOPLE IN THE SECOND VEHICLE CONFIRMED IT WAS OUR SPARE TIRE. AT THE TIME OF THIS INCIDENT, OUR TOYOTA TUNDRA WAS 10 MONTHS OLD, PURCHASED IN JANUARY 2017. THE SPARE TIRE HAD NEVER BEEN USED NOR HAD IT BEEN LOWERED OR REMOVED FROM ITS FACTORY-INSTALLED MOUNTING DEVICE. IT WAS FITTED WITH A DEALER-INSTALLED SPARE TIRE LOCK. THE TRUCK HAS NOT BEEN IN AN ACCIDENT OR DAMAGED IN ANY WAY AND HAS BEEN MAINTAINED BY THE DEALERSHIP WHERE IT WAS PURCHASED. WE HAVE A DASH-CAM FILE OF THE INCIDENT BUT IT ONLY SHOWS THAT NOTHING ELSE WAS IN THE HIGHWAY AS THE INCIDENT OCCURRED. THE REARVIEW CAMERA ONLY SHOWS THE TRAVEL TRAILER ROCKING AS IT WENT OVER THE SPARE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043683November 6, 2017
SERVICE BRAKES
INTEGRATED BRAKE CONTROLLER. TSB T-SB-0231-17 AND T-SB-0231-16 PERFORMED WITH NEGATIVE RESULTS. UNABLE TO PERFORM SET UP OF CONTROLLER ACCORDING TO OWNERS MANUAL. DEALER SUBMITTED A DRP AWAITING TOYOTA CORP. TO INVESTIGATE. TOYOTA CORP. HAS NO OTHER FIX FOR THIS CONTROLLER. TOYOTA CORP. SAID IBC WORKS AS DESIGNED. IBC WILL NOT STOP TRAILER SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041800October 31, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT'S PARENTS PURCHASED A 2018 TOYOTA TUNDRA (NA). WHILE DRIVING APPROXIMATELY 30 MPH, A VEHICLE SUDDENLY CUT IN FRONT OF THE DRIVER AND CAUSED A CHAIN REACTION OF SUDDEN STOPS WITH SEVERAL VEHICLES. THE DRIVER REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS AND TOYOTA SAFETY SENSE SYSTEM FAILED TO ACTIVATE. THE SAFETY SENSE FEATURE WAS SUPPOSED TO STOP THE VEHICLE AUTOMATICALLY DUE TO OBJECTS (VEHICLE) BEING IN CLOSE PROXIMITY AT A FAST RATE. THE FRONT END OF THE VEHICLE HAD SEVERE DAMAGE AND WAS TOWED. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE DRIVER RECEIVED INJURIES TO THE NECK AND ARM AREA, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS NOT AWARE IF THE VEHICLE WAS TOTALED OR ABLE TO BE REPAIRED. THE CONTACT WAS UNAWARE IF THE DEALER WAS INFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11031724October 4, 2017
UNKNOWN OR OTHER
ORDERED AND RECEIVED 2017 TOYOTA TUNDRA PICKUP TRUCK WITH WORK PACKAGE. PER TOYOTA, "WORK PACKAGE" REMOVES ELECTRONIC OPTIONS SUCH AS POWER SEATS, WINDOWS AND LOCKS. THE PROBLEM HERE, IS THAT THERE IS NO KEYED CYLINDER LOCK INSTALLED ON THE PASSENGER SIDE DOOR, THEREFORE--REMOVING THE ELECTRONIC DOOR LOCK, ALSO REMOVES ALL MEANS OF ENTERING THE LOCKED PASSENGER SIDE OF THIS VEHICLE, EXCEPT BY UNLOCKING THE DRIVER SIDE DOOR, AND CRAWLING OVER THE SEAT TO MANUALLY UNLOCK THE DOOR FROM THE INSIDE. TOYOTA DOES NOT STATE LACK OF PASSENGER DOOR ACCESS IN ANY OF THEIR PUBLISHED INFORMATION CONCERNING THE "WORK TRUCK PACKAGE". I AM VERY CONCERNED ABOUT SAFETY ISSUES PERTAINING TO THIS BY ELIMINATING ALL EXTERIOR ACCESS TO THE PASSENGER SIDE. IN AN EMERGENCY SITUATION, FOR ANY REASON THE DRIVER'S SIDE DOOR IS EITHER INOPERABLE OR UNACCESSIBLE, THERE WOULD BE NO QUICK, EASY WAY TO ENTER THE VEHICLE WITH A SIMPLE TURN OF A KEY -- ONLY OPTION WOULD BE TO BREAK THROUGH A WINDOW, IF POSSIBLE. I FIND IT VERY DISTURBING THAT A MAJOR AUTOMOBILE MANUFACTURER PURPOSELY ELIMINATES VEHICLE ACCESS DUE TO FINANCIAL REASONS, OVERSHADOWING SAFETY REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012980August 5, 2017
SERVICE BRAKES
THE ONBOARD INTIGRATED TRAILER BREAK CONTROLLER DOES NOT WORK WITH ALL ELECTRIC BREAK TRAILERS. WORKS ON MANUAL TRAILER BREAK APPLICATION BUT NOT EFFECTIVE ENOUGH WITH VEHICLE BREAKS. THIS IS VERY DANGEROUS. DURING A PANIC STOP THE TRAILER BREAKS DO NOT COME ON LIKE THEY DO WITH AN AFTER MARKET BREAK CONTROLLER LIKE A TEKONSHA P3 PROGRESSIVE BREAK CONTROLLER. THIS DANGEROUS SITUATION NEEDS TO BE ADDRESSED WITH A SOFTWARE RECALL TO MAKE THE ELECTRIC BREAK MOSE MORE RESPONSIVE. HOW MANY ACCIDENTS DOES IT TAKE FOR THE NTSB TO TAKE ACTION. GO ONLINE AND READ ALL THE NEGATIVE FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010396July 24, 2017
UNKNOWN OR OTHER
WHILE TOWING A CAMPER, I HAD A TRAILER BRAKE WARNING LIGHT. I CHECKED THE CONNECTOR AND DROVE ON, LIGHT CAME ON AGAIN. HAD MINIMAL BRAKE CONTROL ON MY CAMPER BRAKES. I WENT TO A DEALER IN CT, THEY SAID THEY HAD HAD 1 ISSUE WITH ONE VEHICLE.. I MADE AN APPOINTMENT WITH MY PURCHASING DEALER. THE MASTER TECH COULD FIND NO PROBLEM. SAID IT WAS MOST LIKELY A PROBLEM WITH THE GROUND ON MY CAMPER. I HAD TOWED THIS CAMPER FOR 2 YEARS WITH A 2012 TUNDRA WITH NO ISSUES. WITH THE 2017, COULD NOT ADJUST THE BRAKES OR GET THEM TO LOCK UP, EVEN ON SETTING # 10. DEALER DIDNT GIVE ME A COPY OF THE WORK ORDER, SAID THERE WASNT A PROBLEM. GETTING READY TO GO ON A TRIP AND WILL BE HOOKING UP AN AFTER MARKET CONTROLLER AS I DONT TRUST THIS ONE. HAVE BEEN A LOYAL TOYOTA CUSTOMER AND I'M VERY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005192July 13, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
ON JULY 8, 2017 WE HAD JUST PURCHASED A NEW 2017 TUNDRA. WE TOW A 24 FT. RV TRAILER AND WE PURCHASED THIS VEHICLE FOR THAT REASON. ONE OF THE FEATURES THIS VEHICLE HAS IS THE INTEGRATED BRAKE CONTROL SYSTEM FOR TOWING. AS WE WERE HEADED HOME ON STATE HWY. 42 NEAR COOS BAY, OREGON, I NOTICED BLUE SMOKE COMING FROM THE REAR OF THE PICKUP. I WASN'T SURE WHAT HAPPENED. I STOPPED AS SOON AS I COULD AND I COULDN'T LOCATE THE CAUSE OF THE SMOKE. I LATER LEARNED THERE HAS BEEN MANY CONSUMER COMPLAINTS REGARDING THE FAULTINESS OF THIS INTEGRATED BRAKE SYSTEM CONTROLLER. I WANT THIS ISSUE FIXED SO I CAN BE ASSURED OF A SAFE TRIP WHEN TOWING MY RV TRAILER WITHOUT THE FEAR OF HAVING NO TRAILER BRAKES WHEN I NEED THEM OR HAVING THEM LOCK UP FOR NO REASON. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002724July 2, 2017
SERVICE BRAKES
TRAILER BRAKE CONTROLLER NOT FUNCTIONING WHEN BRAKE PEDAL APPLIED, GAIN MAKES NO DIFFERENCE IN BRAKING. TWICE I HAVE HAD TO MAKE AN EMERGENCY STOP AND FELT NO BRAKING FROM THE TRAILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000020June 19, 2017
UNKNOWN OR OTHER
FACTORY ONBOARD INTIGRATED TRAILER BREAK CONTROLLER DOES NOT WORK AS SPECIFIED. WHEN SET TO MANUAL ELECTRIC BREAKS NONE OF THE GAINE SETTINGS WORK. THE MANUAL OVERRIDE WORKS BUT NOT THE TRAIL BREAKS. IF YOU SWITCH TO ELECTRIC OVER HYDRAULIC THE BREAKS GRAB AND ARE UNSAFE. ALSO THE VEHICLE COMES STANDARD WITH A TOWING PACKAGE BUT TOWING MIRRORS ARE OPTIONAL. A VERY EXPENSIVE OPTION. WHEN INSTALLED ON THE TUNDRA PLATINUM YOU LOOSE ALL OTHER SAFETY FUNCTIONS OF THE STANDARD PLATINUM MIRRORS. YOU LOOSE THE OUTBOARD CLEARANCE LIGHTS, THE BLIND SPOT MONITOR, THE AUTOMATIC DIMING FUNCTION, THE MEMORY FUNCTION AND THE PUDDLE LAMPS. THIS NEEDS TO BE ADDRESSED WITH TOYOTA. ALL OF THESE ARE SAFETY ITEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983177May 2, 2017
SERVICE BRAKES
INTEGRATED TRAILER BRAKE CONTROLLER DOESN'T APPLY ADEQUATE VOLTAGE TO TRAILER BRAKES. AT 100% GAIN BRAKES BARELY WORK WITH AN EMPTY TRAILER. BRAKES SHOULD LOCK UP AT 100% GAIN. TOWING ANY LOAD IS DANGEROUS WITHOUT TRAILER BRAKES. DEALERSHIP HAD NO FIX OR REMEDIES. I HAVEN'T HAD ANY SITUATIONS BECAUSE I KNOW I SHOULDN'T DRIVE IT WITHOUT TRAILER BRAKES. I BOUGHT A TRUCK TO TOW MY CAMPER,FLAT TRAILER AND BOAT. A$47,000 TRUCK SHOULD BE ABLE TO TOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979712April 21, 2017
SERVICE BRAKES
TRAILER INTEGRATED BRAKE CONTROLLER (IBC) DOES NOT WORK CORRECTLY. USING SETTING FOR "ELECTRIC BRAKES" ON MULTI DISPLAY INDICATOR (MDI) WILL NOT STOP TRAILER WITH DUAL AXLE DISC BRAKES. VERY POOR PERFORMANCE WITH GAIN TURNED TO MAX. WORK AROUND IS TO SELECT "ELECTRIC OVER HYDRAULIC" ON MDI AND ADJUST GAIN OUTPUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972105April 12, 2017
UNKNOWN OR OTHER
INTERIOR DASH AND CENTER CONSOLE HAVE HIGHLY REFLECTIVE CHROME BEZELS. THE CHROME REFLECTS SUN DIRECTLY INTO DRIVER (AND PASSENGER) EYES DEPENDING ON THE RELATIONSHIP OF THE SUN AND LOCATION OF THE VEHICLE WHILE IT IS BEING DRIVEN. THE REFLECTIONS SHINE DIRECTLY INTO THE DRIVERS EYES AND OCCUR AT THE SAME TIME ACROSS THE LENGTH OF THE DASHBOARD AND CENTER CONSOLE. THIS REFLECTION OF SUNSHINE INTO THE INTERIOR IS EXTREMELY DISTRACTING. EVEN IF ONE HOLDS UP A HAND IN AN ATTEMPT TO BLOCK THE BRIGHT REFLECTION ONE CAN'T BLOCK ALL THE DIFFERENT REFLECTIONS FROM THE INTERIOR. I BELIEVE THIS IS AN SEVERE SAFETY ISSUE THAT SHOULD REQUIRE REPLACEMENT OF THE MENTIONED INTERIOR CHROME DETAILS WITH A DARK NON-REFLECTIVE TRIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959041March 7, 2017
SERVICE BRAKES
INTEGRATED BRAKE CONTROLLER DOES NOT OPERATE TRAILER BRAKES IN RELATIONSHIP TO BRAKE PEDAL PRESSURE. COMPLETELY INADEQUATE TO USE AND A SERIOUS POTENTIAL FOR AN ACCIDENT WHILE TOWING TRAILER, CAMPER, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927481November 22, 2016
SERVICE BRAKES
WHILE BACKING OUT OF A PARKING SPOT, THIS VEHICLE FAILED TO STOP WHEN I PLACED MY FOOT ON THE BRAKES CAUSING THE VEHICLE TO HIT ANOTHER PARKED VEHICLE. WHEN THE POLICE OFFICE COMMANDED ME TO REMOVE MY VEHICLE AND PARK IT INSIDE A PARKING SPOT, THE BRAKES FAILED TO STOP THE VEHICLE AGAIN, LEADING TO ANOTHER AUTO ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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